Trusted Agent profile · Redfield

Holbrook Moran Redfield reviews

★★★★★ Excellent

228 reviews across 2 platforms

1st Floor 283 Church Road, Redfield, BS5 9HT

Holbrook Moran's office in Redfield, at 1st Floor 283 Church Road, is rated 4.7 out of 5 across 228 reviews on two platforms, including 220 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

8

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Holbrook Moran, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redfield office, from every platform, shown as written. First names only.

5/5

Google

I bought my house through Holbrook Moran and they were excellent in all aspects especially keeping me updated. I would highly recommend using them for either selling or buying a house in the future.PositiveProfessionalism

Ian · 24 October 2022

Agent replied · 6 July 2023

Dear Ian Scantlebury, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Holbrook Moran were excellent in the management of our tenancy, very nice agents and always available on phone or email. Would recommend!

Matilda · 8 October 2023

Agent replied · 29 October 2023

Hi Matilda Elgood Field, Thank you very much for your feedback, that is really appreciated. Our lettings team work extremely hard to provide a good service, so it is great to hear you received a positive experience. Kind regards, Holbrook Moran Redfield

5/5

Google

Great experience with the team at Holbrook Moran Redfield. From the initial conversation, all the way through to completion and beyond was a pleasure. Very knowledgeable, very approachable, very professional. Would highly recommend!

Christian · 9 October 2022

Agent replied · 6 July 2023

Dear Christian Barrs, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck. Kind regards, Holbrook Moran Redfield

2/5

Google

I was contacted about viewing a property two days ago. I wasn't asked if it was convenient to talk, was provided with a very small window of time to arrange to view it, and when I explained I was unable to view during those times, I was basically told there aren't any other options. I haven't heard anything since. I understand that in some cases, it's a sellers market - but I think there's a basic level of service and courtesy that we should be able to expect as potential buyers. Based on my experience, I'd avoid this company.

Luke · 7 July 2018

5/5

Google

Hollie and Kim helped us to sell our flat in St George. They were really patient with our (many) questions and suggestions to marketing our property; gave us sound advice on valuations; and worked hard to find the right buyer. You can go with online agents but Holbrook Moran are an established local agent who know the Redfield/St George area well, are competitively priced and always at the end of the phone/in the office to drop by and see. We would recommend. Thanks to the team.

N · 7 July 2018

5/5

Google

Really helpful! I know they offered the seller a lot of assistance to help them find somewhere to purchase. They were always responsive and available when I needed them.PositiveResponsiveness, Professionalism

Katie · 24 October 2022

Agent replied · 6 July 2023

Dear Katie Sims, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Fantastic service from both sales and lettings teams. Professional, efficient, responsive and great advice every time. Can’t recommend highly enough.

Kate · 1 September 2023

Agent replied · 1 October 2023

Dear Kate Rowland, Thank you very much for your lovely feedback, our team are proud that they were able to provide such a great service. Please don't hesitate to get in touch if there is anything we can help with in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

Excellent experience. Hollie was great from start to finish. There was nothing she couldn't do for me. Professional at all times and I would definitely use Holbrook Moran's services again.

David · 7 July 2019

5/5

Google

Simon, Ryan and Sophia in the sales team are wonderfully helpful and nice to deal with. Holbrook Moran Redfield sold my property efficiently and professionally and I highly recommend them!

Katie · 9 September 2022

Agent replied · 6 July 2023

Dear Katie Parker, thank you for the five stars and for taking the time to provide such great feedback about the Holbrook Moran team. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

Even I am surprised at myself that I am writing a positive review about an Estate Agent! Holbrook Moran took on the project of selling the house knowing that it wasn’t going to be an easy sale due to some unusual circumstances. The manager Dean came to value the property and supplied some innovative ideas as to how we could achieve maximum exposure to the market. An open day was arranged and their tactics worked, more than 50 viewings took place! Even though the winning bidder attempted to renegotiate the sale price just prior to the exchange of contracts, their negotiator Leigh tirelessly kept the dialogue going and secured the previous price that was agreed, saving me a considerable amount of money and keeping me informed at every stage. All of their staff were friendly and approachable, and their honesty with me was appreciated, even if it wasn’t what I wanted to hear at times. Thank you for all the time you have spent making my house sale possible.

Andrew · 8 July 2015

5/5

Google

We all know what a difficult and stressful experience buying and selling a house can be, and it's so important to have the right professionals to help you through it all. I spoke to three separate agencies before deciding, but had no hesitation in choosing Holbrook Moran to help me sell my house. They very quickly set up viewings, gave me prompt feedback, and even more importantly, quickly found me a buyer! Dean and his staff were unfailingly polite, patient and professional. I was naturally anxious while the whole process was going through, but Dean followed up on all my queries, chasing things along when other people involved in the chain seemed to be holding things up, and really going the extra mile. Can't thank them enough.

Jenny · 8 July 2014

2/5

Google

Holbrook Moran are single handedly the most incompetant estate agent i have ever had the misfortune of being "managed" by. They have no idea what is going on in their properties and whats worse is they dont care. A group of toddlers would do a better job! ive been with holbrook moran since april of this year and had nothing but problems. I was warned against choosing this agency prior to moving in and I wish i'd listened. As the old saying goes theres no smoke without fire. I live next door to known drug abusers, ofcourse all payed for by the council. My first complaint to holbrook was a week after moving in, my neighbours are still there and still keeping me up every night. Holbrook then recently moved in a new trouble tenant, who grows weed from his flat and doesnt actually live there. Holbrook assure me they rely on good references for all tenants. What a load of rubbish. Im yet to receive my contract from them and my copy of the inventory. Although the inventory was done without me present so how they have my signature on it is a miracle!! Without that its completely worthless. this agency will take your money, lie and then leave you to sort everything out for yourself.Think very carefully before deciding to go with them!!

Hollie · 8 July 2013

5/5

Google

Recently bought a property through these, very quick with getting back to you and they were consistent with their communication with the seller, or mortgage advisor and solicitors. Instrumental, would definitely recommend 👍PositiveResponsiveness

K · 12 December 2021

Agent replied · 11 December 2024

Dear Kurtis Rogers, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck with your move, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Recently bought a property through these, very quick with getting back to you and they were consistent with their communication with the seller, or mortgage advisor and solicitors. Instrumental, would definitely recommend 👍PositiveResponsiveness

Kurtis · 24 October 2021

Agent replied · 6 July 2023

Dear Kurtis Rogers, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck with your move, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

I recently rented a property through Holbrook Moran and they were very helpful every step of the way making the whole process extremely easy. A+ service.

Gijs · 9 September 2022

Agent replied · 6 July 2023

Dear Gijs Edge, thank you for the five stars and your kind words. We are delighted that your experience with Holbrook Moran has been so positive. Kind regards, Holbrook Moran Redfield

5/5

Google

the Holbrook team have done an ellexellent job again from the initial valuation to completion of the sale well donePositiveResponsiveness, Quality, Professionalism, Value

Mike · 24 October 2022

Agent replied · 6 July 2023

Dear Mike Tremlett, thank you for providing such great feedback about the Holbrook Moran Team. We value your long standing relationship with Holbrook Moran, and we look forward to continuing to work with you for many years to come! Kind regards, Holbrook Moran Redfield

5/5

Google

Friendly team that helped us get our first home.

J · 27 September 2023

Agent replied · 26 November 2023

Dear Jack, Thank you for the 5 stars and the kind words, we wish you all the happiness in your new home. Please let us know if there is anything we can help with in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

Friendly team that helped us get our first home.

Jack · 10 September 2023

Agent replied · 1 October 2023

Dear Jack, Thank you for the 5 stars and the kind words, we wish you all the happiness in your new home. Please let us know if there is anything we can help with in the future. Kind regards, Holbrook Moran Redfield

5/5

Google

Lovely lovely people in particular Miss Hollie Prosser! So friendly informative genuine lovely helpful person! A great value to Holbrook Moran!

Tina · 7 July 2018

5/5

Google

Purchased a flat through Hallbrook Moran, dealt mainly with Simon who was always professional,happy to help and go the extra mile.

Muresan · 6 July 2022

Agent replied · 6 July 2023

Dear Muresan Gabriela, thank you for taking the time to provide such great feedback about Simon. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

Dean, Leigh and the rest of the team have been very helpful and professional in selling eleven flats for me in St. George in the middle of 2014. They kept me up to date and helped speed up communication with the inevitable issues between buyers, surveyors, mortgage providers and solicitors. I chose Holbrook Moran over a much larger agency and am glad I did. No hesitation in recommending them.

Pete · 8 July 2015

5/5

Google

Great service throughout the purchase of my new home. I’ve had regular updates on progress and assistance with keeping things moving. Highly recommend!PositiveResponsiveness, Professionalism

Amy · 24 October 2021

Agent replied · 6 July 2023

Dear Amy Nicholas, thank you for taking the time to provide us with such kind feedback. We wish you the best of luck, and we hope that you enjoy your new home. Kind regards, Holbrook Moran Redfield

5/5

Google

Very happy with all services. I've been dealing with Mandy who has been absolutely brilliant, quick and helpful!

Joanna · 6 July 2022

Agent replied · 6 July 2023

Dear Mayah Joanna, thank you for taking the time to leave such lovely comments about Mandy. We are delighted to hear that your experience with Holbrook Moran was such a positive one. Kind regards, Holbrook Moran Redfield

5/5

Google

Simon explained the sales process and options clearly from the very first meeting. He and Sophie provided an excellent service. I highly recommend them.

Ruth · 6 July 2021

Agent replied · 6 July 2023

Dear ruth soandro-jones, thank you for taking the time to provide such great feedback about the Holbrook Moran team. We are delighted to hear that your experience with Holbrook Moran was such a positive one. We wish you the best of luck. Kind regards, Holbrook Moran Redfield

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Questions about Holbrook Moran Redfield

How many reviews does Holbrook Moran Redfield have?

Holbrook Moran's Redfield office has 228 reviews across two platforms: 220 on Google, 8 on Facebook.

What is Holbrook Moran Redfield's rating?

Holbrook Moran Redfield is rated 4.7 out of 5 across all 228 reviews, and 4.7 out of 5 on Google from 220 reviews.

Has Holbrook Moran won any awards?

Yes. In The Trusted Agent 2026 awards: Holbrook Moran, Redfield won Trusted Agent.

Where is Holbrook Moran's Redfield office?

Holbrook Moran Redfield, 1st Floor 283 Church Road, Redfield, BS5 9HT.

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