Trusted Agent profile · Redditch
Verified
★★★★★
548 reviews across 2 platforms
10A Church Green East, Redditch, B98 8BP
Oulsnam's office in Redditch, at 10A Church Green East, is rated 4.8 out of 5 across 548 reviews on two platforms, including 326 Google reviews rated 4.8.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
TrustpilotKaren Clifton Bromsgrove
Karen Clifton Bromsgrove Karen made us welcome during the viewing. She was warm, friendly and relatable. She had extensive knowledge of the house we viewed and I couldn't fault the viewing at all!
Thank you for your kind words we really appreciate you taking the time to leave Karen with such a positve review.
5/5
TrustpilotKaren was on time informative and…
Karen was on time informative and polite. Arrived promptly answered all my questions and gave me nice viewing of the property. Very efficient and professional Thank you Kevin Shaw
Thanks for your kind review and we will pass your comments onto Karen. We are pleased to hear you had such a positive viewing appointment!
5/5
TrustpilotThe ladies at the Barnt Green Branch…
The ladies at the Barnt Green Branch went above and beyond. They helped me with the technology side of purchasing my property. The support I received was exceptional and I am very grateful to the whole team.
5/5
GoogleWe have used Oulsnams Moseley for many years, they have always been the best and brightest. James makes a habit of walking to every property just so he can keep up to speed with what is going on in his locale. Lisa and the girls do more to move things along and sort problems than any solicitors and they are worth their weight in gold. We have moved from the area and wish they had been the agents for our new home. Best wishes to you all.
Thank you so much Ray, We're delighted to hear you had such a positive experience with James, Lisa and the team. We will be sure to pass on your lovely feedback.
5/5
GoogleBrilliant service Would rate higher if I could ⭐️ Debbie was in contact every week checking we were happy with how everything was going. Thank you so much for all your help.
5/5
TrustpilotThank you Shania
Since moving into the property , the property manager, shania Benton has been very helpful and supportive thorough till this day. Thank you Shania ☺️
Thank you for the review. That's much appreciated.
4/5
TrustpilotGood ending, slow start
First of all, I would like to thank everyone at Oulsnams, especially Lisa, for pushing to get things completed. Once an offer had been made, Lisa and Lauren really pushed to try and get everything completed. As a teacher, I was hoping to get completion done in the summer holidays but unfortunately due to the first buyer dropping out, it happened in September (the most busiest time). Lisa also arranged for my house to be sold at a good price, above the price advertised. I put the house on the market in March and, at first, there weren’t many viewings. Perhaps open house viewings would have helped with that, which Oulsnams don’t do. Eventually viewings came through. The viewers, quite rightly, wanted to view at weekends and in the bank holiday. This meant that I had to show the viewers around myself. I didn’t mind but I imagine some people may.
5/5
TrustpilotGreat experience with Karen Clifton
Great experience with Karen Clifton. She showed us around a beautiful house, was very informative and friendly. Made us feel very secure in our interests. Can't recommend enough. Thank you Karen!
5/5
GoogleGreat experience with Oulsnam selling my property. The whole process was smooth, straightforward, and completely hassle-free. Everything was handled efficiently with no issues at all. Would happily recommend!
Thank you so much for your kind words! We’re delighted to hear that you had such a smooth and hassle-free experience selling your property with us. We truly appreciate your recommendation and wish you all the very best in your new home!!
5/5
TrustpilotExcellent right from the start…
Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove team, and Pete in particular, have been there for us, giving valuable advice and support throughout, for both sale and purchase. Always a friendly response to calls and a lovely welcome on our frequent visits to the easily accessible Bromsgrove office. Thank you so much, we couldn't rate you more highly. 100% recommended without reservation.
5/5
TrustpilotSupportive and Kind
The whole team at the Barnt Green branch are really lovely. Shania has been super supportive and kind throughout my whole tenancy. Thank you.
Thank you, we appreciate you letting us know.
5/5
TrustpilotWe recently completed the sale of our…
We recently completed the sale of our property through Oulsnam in Barnt Green, and I cannot speak highly enough of the service we received. From start to finish, the team were professional, supportive, and incredibly compassionate. Due to the sensitive nature of the sale, it was important for us to work with people who showed genuine care and understanding, and Oulsnam did exactly that. They handled everything with empathy, patience, and respect, never making us feel rushed or under pressure. Communication was clear and reassuring throughout the process, and their knowledge and experience helped make what could have been a very difficult time feel far more manageable. We felt truly supported every step of the way. I would highly recommend Oulsnam in Barnt Green to anyone looking for an estate agent who combines professionalism with genuine kindness and sensitivity. An outstanding service from a team who truly care.
Thank you for your review Helen. Your kind words are appreciated, we are so glad we were able to support you throughout the sale.
5/5
TrustpilotGreat service , thank you!
Tom was very helpful and efficient. It is the second property that Tom has sold for us and we would not go with anyone else! Great customer service. Thank you so much to the whole team.
5/5
TrustpilotProfessional, friendly, knowledgeable
Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.
5/5
TrustpilotGreat experience with Kings Heath…
Great experience with Kings Heath branch, dealing with Georgie made what was a problematic move very easy, definitely recommend local estate agents who knows the local territory !
Thank you for your 5 star review and kind words for Georgie. All the best in your new home.
5/5
TrustpilotBarnt Green team were professional and helpful
When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative. This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.
5/5
TrustpilotGreat for tenant at a rental
My property manager, Shania Benton, has been absolutely great for the majority now of being the tenant of a rental with Oulsnam. I've been here for ten years now, and they have always been good, but Shania especially balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.
We are so pleased to hear about Shania in this manner and thank you for taking the time to leave a review.
5/5
TrustpilotIt was great to have them all on our side!
We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account. It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred. However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us. A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion. At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward. It was great to have them all on our side!
5/5
TrustpilotExcellent customer service.
Excellent customer service. Prompt responses to questions and queries. So supportive,proactive with advice and information throughout the sale of our property. Special mentions and thanks to Debbie,Vickie and Elisha. Would highly recommend the team at Redditch.
5/5
TrustpilotRon was excellent
Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍 Dawn & Steve
5/5
TrustpilotReally happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
5/5
TrustpilotThanks to all at the Redditch office
Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.
5/5
GoogleWe have recently instructed Robert Oulsnam Estate Agents to market our home and have been extremely impressed with the service we have received so far. From the outset, the team took the time to visit the property on several occasions to fully familiarise themselves with the house. This attention to detail gave us real confidence that they understand our home and will be able to present it to prospective buyers in the best possible way. A special mention must go to Ed, whose photography was exceptional. He was patient, professional and clearly passionate about his work. The photographs are great, and he also gave us a fascinating demonstration of the drone photography, showing how it could highlight both the property setting. The results were impressive and showcased our home beautifully. The whole process has been smooth, professional and reassuring. Everyone we have dealt with at Robert Oulsnam has been friendly, approachable and helped us through what could be a daunting process. We would not hesitate to recommend them to anyone looking to sell their home.
5/5
TrustpilotVery pleasant and professional staff
Very pleasant and professional staff, help and quick response to any queries.My house sale went through without any stress, I wouldn't hesitate to recommend Oulsnam Redditch
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