Oulsnam Redditch reviews

★★★★★ 5/5

Google

Just completed on our sale through the Moseley office. James, Lauren and Lisa were a great team; friendly, professional and supportive throughout the whole process. Our queries/concerns were always addressed promptly and a member of the team was always available to address any issues. Highly recommended. Thank you again!

Gill · 21 May 2026

★★★★★ 5/5

Trustpilot

Excellent customer service

Oulsnam Moseley were professional, friendly and efficient when selling our property. Their stand out feature for us was their excellent communication from all team members during the sale process. This gave us confidence and kept us up to date on developments as the sale progressed. They were active and diligent in finding viewers. We would thoroughly recommend them to anyone wanting a reliable estate agent who clearly cares about their customers and shows intent on achieving a result.

Diane · 28 May 2026

★★★★★ 5/5

Trustpilot

Great personal touch...............

The personal touch, guidance and help by Debbie and the team was excellent in what was a very stressful situation caused by individuals in the chain. From initial meeting with Victoria to the final key handover was professional, helpful and friendly. I would highly recommend the Oulsnam Redditch team.

MARK · 27 April 2026

★★★★★ 5/5

Trustpilot

The Staff especially Georgia were…

The Staff especially Georgia were extremely helpful. We had a great response from them all when we decided to sell our property through Robert Oulsnam. They ensured it all went well and we were very happy with the service given. Thank you all so very much. We are now in our new for ever home working hard to get it how we want it. Regards David &Karen

David · 4 August 2026

★★★★★ 5/5

Trustpilot

Fantastic support from Michelle and…

Fantastic support from Michelle and georgie especially Michelle from start to finish the communication the responses and the support I was given was second to non they made my purchase much easier with there support Michelle will do anything to help you all I can say is fantastic would highly recommend.

Tom · 2 April 2026

★★★★★ 5/5

Trustpilot

Shania Benton has been an absolute help…

Shania Benton has been an absolute help since we moved into our rental house. She’s very efficient, every time we report an issue that needs fixing, she responds promptly and promises to relay the information to Landlord and get back to us with any feedback. She’s reliable and efficient.

Lydiah · 17 April 2026

★★★★★ 5/5

Google

I can't praise the team at Robert Olsnam Redditch enough. My mums sale took a whole lot longer than anticipated, but their support was unwavering from start to finish and they always went the extra mile to make sure she was well informed and cared about through the whole process. I certainly wouldn't hesitate to recommend them in the future. A big thank you to Debbie and her brilliant team.

Penny · 3 October 2025

★★★★★ 5/5

Google

We bought our house through Oulsnam in Moseley. There are so many people involved in the process of buying and selling a house, with so many stresses and strains and anxieties, and through it all Lauren Bell and her team at Oulsnam were fantastic - friendly, kind, proactive and supportive. A genuine joy to work with.

Matthew · 21 January 2026

★★★★★ 5/5

Trustpilot

As a tenant

As a tenant, I’ve always been impressed with Robert Oulsnam as the letting agent. Always a get a response to any issues, easy to get hold of and always friendly. Shania is our agent and she’s always been professional, approachable and prompt in her response.

Lorna · 16 April 2026

★★★★★ 5/5

Trustpilot

I have recently sold my house through…

I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.

Lisa · 19 September 2026

★★★★★ 5/5

Trustpilot

I have sold and purchased all three of…

I have sold and purchased all three of my properties over the years from a starter home and two family home’s, one of which I have recently sold, to downsize further South with family near by. Oulsnams was always first choice for service, I can recommend them as a company you can trust.

Mr · 4 February 2026

★★★★★ 5/5

Trustpilot

I have had a couple of viewings and…

I have had a couple of viewings and contact with the team all are great people, from Victoria Green to Jeff Field, they are very quick to respond and willing to assist with queries. Thanks all!!

Mr · 13 June 2026

★★★★★ 5/5

Trustpilot

really pleased with the whole team at…

really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company! thanks guys!

MISS · 28 April 2026

★★★★★ 5/5

Google

Cant Thank Lisa enough, in the Mosely branch, for all her hard work in helping us with a very difficult sale , Lisa was very professional and worked very hard with us to finalise the Sale . Nothing was too much trouble , cant praise Lisa and the team enough . Also a Thank you to Lauren who stepped in when Lisa was on holiday. Would definitely recommend this branch of Oulsnam .

Maureen · 21 July 2025

★★★★★ 5/5

Trustpilot

I recently viewed a property with Sadie…

I recently viewed a property with Sadie and I couldn’t have asked for a better experience. It was my first house viewing and I was there on my own, so I was a little nervous going in, but Sadie immediately put me at ease. She was so warm and welcoming, took her time answering all of my questions, and never made me feel rushed or out of my depth. She made what could have been quite an overwhelming experience feel really comfortable and positive. Genuinely lovely person to deal with. Thank you, Sadie!

Nikita · 1 July 2026

★★★★★ 5/5

Trustpilot

We would recommend Oulsnam

Thank you Vicky, Debbie & the team at Oulsnam. Everyone was extremely efficient & helpful throughout the whole process . We would recommend Oulsnam if you are looking to sell or buy a house.

Kelly · 14 June 2026

★★★★★ 5/5

Trustpilot

All agents should be like Oulsnam

We had a viewing with Sadie, from the Bromsgrove team, on the hottest day of the year and felt moved to write a review, as all 5 of us thought she did an incredible job. We arrived early but, instead of waiting outside, Sadie arranged for us to view the gardens first, whilst another couple finished viewing the house. As we moved inside, she had both appointments running alongside each other, somehow managing to answer all of our questions, keep the vendors happy and entertaining our 3 children, who were making it difficult for us to see everything! It was incredibly hot, but she worked so hard to make it a good experience for us, remaining enthusiastic, professional and knowledgeable throughout. All of the children left saying how lovely she was, and it takes a lot to win them over! I would also like to mention Karen who, despite our last viewing with her being some time ago, remembered all of our requirements, our family details and always takes her time with us. We've never felt rushed. We've been looking for a house since the beginning of the year, so have met with many agents. But Oulsnam stands out and we do so hope to be able to buy with you.

Victoria · 26 June 2026

★★★★★ 5/5

Google

Brilliant service from Oulsnam’s, Redditch. It was a complex sale involving dual ownership and Probate. Oulsnam’s Redditch were amazing. We were kept fully informed and there was always someone available to help and guide us through a very difficult time. They even managed to get us a better price for the property than we were expecting. Thank you to Vicky, Debbie and Elisha.

Julia · 3 October 2025

★★★★★ 5/5

Trustpilot

Couldn't recommend enough

Georgie was an absolute pleasure to deal with. She was incredibly responsive and kept me sane throughout a particularly stressful process. Couldn't recommend her and the team at Oulsnam enough!

Matt · 2 July 2026

★★★★★ 5/5

Google

We don't often leave reviews but I think it's fair to leave one when credit is due. We viewed a house with Jeff Field today and what a breath of fresh air, great man and exactly what you want from a viewing representative. He had an answer ready for every question we asked him and was just generally a very inviting person. If we could use Jeff to view all the properties we could view then we would, thanks again Jeff. Josh & Lauren :)

Josh · 16 June 2026

★★★★★ 5/5

Trustpilot

Excellent experience selling my house

I can't praise Oulsnam's Bournville office, and especially Lissie, highly enough! Throughout my house sale Lissie was helpful, friendly, efficient and communicative. She explained things clearly, kept in touch and always followed through promptly on things she said she'd do. Thanks also to Rachel (especially for pricing my house perfectly) and the rest of the team - I absolutely recommend them.

Heather · 1 July 2026

★★★★★ 5/5

Google

After an unpleasant experience with another Redditch estate agents I was very grateful for the professionalism and empathy shown to me by the Oulsnam's team. Realistic about pricing, a clear plan of how to make a sale and practical advice throughout. Always happy to take phone calls and provided regularly updates. Thanks to all the team.

Bryan · 22 November 2025

★★★★★ 5/5

Trustpilot

Best estate agent in Birmingham

Other estate agents in the area (kings norton/kings heath Birmingham) had let us down on more than one occasion. They seemed more interested in profit then providing a good experience for the buyer. This is not the case with Robert Oulsnam Kings heath who were fair and helpful from the off. As parents of a disabled child, finding a property that was safe and met their needs was our top priority. The staff at this branch never applied pressure to put in an offer on properties which wouldn't serve our needs and instead worked hard to find us the best property for our family. They guided us at all times, reassuring us that the right one was just around the corner. It was. We are now happy in our home and the experience was made all the more pleasant by working with a team who genuinely cared about the client and didn't apply any underhanded techniques to ensure a sale. Thank you

Laura · 4 June 2026

★★★★★ 5/5

Trustpilot

Oulsnam Fantastic Experience

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

PAUL · 28 July 2026