Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI don't often leave reviews, unless it's been a bad experience.
However, I have found myself having to rent accommodation again and in challenging times I have to say that Amey was a real delight, making the whole process seamless with her professional and personal approach. Thank-you Amey and I hope to purchase a property next, so Dixons will be top of my list as I spoke to other staff members too and again contact was made very easy with prompt responses.PositiveProfessionalism
Leigh · 18 June 2021
Agent replied · 17 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThese Ladies are BRILLIANT!
From the initial call regarding viewing the property all the way through the process, they have been helpful, knowledgeable and understanding. Never an issue with contacting them and they respond without ridiculous delays which is great to someone like me who worries about everything.
Factual and with great interpersonal skills, easy to talk to and deal with. Actually really refreshing to have an easy seamless (especially during the pandemic) transaction for "estate agents" lol but an absolute pleasure!
Cant thank Amey or Katie enough! Keep up the great work ladies!!PositiveResponsiveness, Quality, Professionalism, Value
Jeanette · 14 June 2021
Agent replied · 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe started our journey to get our first home together in November 2020 and we dealt with Jewel Clarke the whole way through and she was amazing. She did everything in her power to make sure everything happened within the specific deadlines and chased up anything we asked her to and any questions/queries we had we knew we could turn to her. The whole branch of dixons is great but jewels is a star she went above and beyond our expectations. I could never thank her enough. I would recommend dixons 100%PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 14 June 2021
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GooglePutting an offer in on a house at the start of covid 19 lockdown was stressful enough. Dixons were brilliant dealing with the purchase but my mortgage advisor Jewel Clarke was amazing. She went above and beyond to help make the purchase go as smooth as possible. She was always there at the end of the phone to answer any queries and put my mind at ease. I am so grateful and can't thank Jewel enough for her support throughoutPositiveResponsiveness, Quality, Professionalism
Rachel · 14 June 2021
Agent replied · 13 June 2024
Thank you for your fabulous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can not thank the girls at Dixons enough for their hard work in getting us moved.
After coming off the market earlier last year due to us not being able to find we were contacted by Grace in December to see if it was possible to show a gentleman around as he was looking for a property just like ours. The viewing happened and we were sold again within 24 hours!!
Things were not plain sailing and we were greeted by obstacle after obstacle, the branch manager Lisa worked hard to ensure that these were overcome, we can not thank her enough for all of her efforts.
Any agent can say that they can sell your house, but Dixons not only sold our property for us they ensured that this went through.
Thank you so much Lisa & your team for all of your efforts. GGP
Gregg · 14 June 2021
Agent replied · 13 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI became a landlord for the first time this year. After meeting with three estate agents it was an easy choice to appoint Dixons Redditch to manage my property.
I met with Amey who was personable and professional. Her knowledge of the market was excellent and she helped guide me throughout the entire process. This included helping me select the best tenant and how to use the online portal to access my account 24/7.
Overall the service has been fantastic and I won't hesitate to use Dixons Redditch to manage my next property! Thank you to Amey and all of the team!PositiveResponsiveness, Professionalism, Value
Richard · 14 June 2021
Agent replied · 13 June 2024
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleDixon Redditch have been great, they really have shone above the rest. Me and my partner were looking to find somewhere to rent pretty quickly, and due to our busy work schedules we were initially sceptical about dealing with agents, however, Amey has been absolutely terrific with helping us find a place. She’s enthusiastic, provides great advice and most importantly she listened to our requirements.Overall she made the process really enjoyable! Could not been happier.
Great to have good experience with letting agents for change.
Tom · 14 June 2021
Agent replied · 13 June 2024
Thank you for your superb 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had really bad experience with previous letting agents... It was a big surprise for us that the cooperation can be pleasant and easy. We had problem to find a house, but Dixons care about people ! Especially Amey helped me to get nice place for our family. She and her friend Kate showed us how to go through all paperwork, I really don’t like this part of renting house. But with them that was quick and easy to do. They answered all my questions quick. They are really professional, kind and friendly. They know exactly what are they doing. I believe they working hard every day to help people and they love it :) thank you 😊PositiveProfessionalism
PaulazJaworek · 14 June 2021
Agent replied · 13 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe service we received from the beginning to the end of our sale was amazing. Grace was really helpful and friendly when carrying out our valuation and taking of the photos. When the house went up for sale we were really pleased with the service we received from Lisa and Amanda both of them were excellent and kept us updated at all times on the viewings we had booked. Amanda carried out majority of the viewings for us and really highlighted all of the positives of the house and area. We sold the house within 2 weeks. We would thoroughly recommend Dixons to anyone.
Amanda · 14 June 2021
Agent replied · 13 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are very much pleased and happy with Dixon's since they helped us to find a good house/property from the beginning the day we registered. We are happy and highly recommended Dixon's for any current or future property lettings or sales. Last but not the least we want to thank Ms. Chloe Teasdale (Lettings Negotiator) and Ms. Kate Freeman (Senior Lettings Branch Manager) for helping us in finding the property. Thanks once again....cheers.
Jyoti · 14 June 2022
Agent replied · 13 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
Googlewe have dealt with Kate on previous occasions, and have always found her and Chloe very professional and organised.
we had been struggling to find a suitable tenant ourselves, as soon as iwe made contact Kate, she had viewings booked within a matter of hours and found 2 suitable tenants on the first 2 viewings.
Would definately recommend them and will be using them on all future lettings.PositiveResponsiveness, Quality, Professionalism, Value
Mark · 26 August 2022
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had great experiences renting with Dixons. This is my second time with them and it was an absolutely lovely experience. Lucy, Meghan and the team were really helpful in making the process smooth for us. Taking time to answer questions with a lovely smile. Thank you Lucy and the Dixons team
Kate · 12 June 2025
★★★★★ 5/5
GoogleCan't speak highly enough of the Lettings team(Holly especially)found a house to rent on Monday and had all the paperwork and signed by Friday.a highly motivated team that delivers
something I find very rare in this day and age
Darren · 12 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We pride ourselves on our efficient and dedicated team, always striving to provide the best service possible. We're so glad we were able to find your dream rental home in such a short time. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMegan was amazing at helping me and my boyfriend thought the whole process of getting our first place together. She answered all of our questions straight away and was very understanding and helped take a lot of my stress away. Thank you so much for all your help!
Charlotte · 14 April 2024
Agent replied · 13 June 2024
Thanks for the excellent 5* review Charlotte Thomas! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service!!!
I cannot speak highly enough of the service i ve received from Amey at Dixon's Redditch, from the start to finish (and even after I’ve moved, with the best advices)
I’ve just moved in Redditch area but with a lot of help from Amey the whole experience was fantastic and I can t believe how quick and easy everything happened.
Amey was very helpful, responsive, professional and assured me every step of the way that everything is gonna be ok.
Thanks again Amey!!!
I would definitely recommend Dixon’s Redditch to anyone looking to rent a house!
Daniela · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleThank you Lettings Manager Kate and Senior lettings negotiator Amey, you have been fantastic in the process of helping us rent our house out. As a first time landlords, we wasn't sure where to start, however Kate and Amey guided us and made the process so simple, nothing was too much trouble. Tenants were secured in 5 days, contact was fantastic, they are brilliant at keeping us updated and reminding us when things are due or need to be done. Thoroughly recommend Dixons Lettings. Thank you Kate and Amey, you are both amazing at what you do! Mr and Mrs Twilton
Rebecca · 14 June 2020
Agent replied · 13 June 2024
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleI cannot speak highly enough of the service we received from Lisa and her team at Dixon's Redditch. We sold and bought through them. From start to finish, they were extremely professional, very personable and kept us informed of progress made. We were part of a long chain which complicated things somewhat, but Lisa ensured that she liaised with the appropriate people to keep things moving and keep any delays to a minimum. I would definitely recommend Dixon's Redditch to anyone looking to buy or sell a property. Thank you Lisa and all involved in our sale/purchase, especially Victoria and Amanda.
Lorraine · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
GoogleFantastic service by all at Dixons Estate Agents Redditch, special shout out to Amanda & Victoria.
Viewed two properties with Amanda, who was extremely professional & gave great communication throughout.
Both ladies have been so helpful on the phone everytime and have gave a high level of customer service.
Thankfully we have had an offer accepted on a property with Dixon’s and the after service so far has been great.
Couldn’t recommend Dixon’s enough & cant wait to use them again in the future.
Thanks again all :)
Steph · 14 June 2020
Agent replied · 13 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleChloe at Dixons in Redditch has provided a wonderful service. From the initial viewing of the property to the signing of contracts Chloe has been available to answer all of our questions and guide us through the entire process. Nothing is too much trouble for her. She is a total professional. Thank you you so much. Michael and Loretta
Michael · 14 June 2023
Agent replied · 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Holly and Megan at Dixons, they’ve been so helpful in sorting out our move in to a flat. From the viewings to the applications, they’ve been there all the way and kept us up to date throughout the process! Thank you so much!
Elinwaring55 · 14 April 2024
Agent replied · 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleGreat service provided by all the team, special shout out to Megan, Lucy & Holly. Been very smooth and well informed on every step of the way.
Can’t wait to move in x
Jamie · 27 October 2024
Agent replied · 9 November 2024
Hello Jamie,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Megan, Lucy, and Holly provided you with great service and kept you well informed throughout the process. Best of luck with your move!
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAmazing customer service and totally reliable
Ali · 5 October 2026
Agent replied · 12 October 2026
Many thanks for leaving us your great 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe was so friendly and accommodating during the process of finding and renting a house for myself and my family, she was available at all times and nothing was too much trouble. She made the whole process incredibly easy and relaxed during what usually is a stressful time. Thank you Chloe for all of your help ❤️
Kelly · 14 June 2023
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutstanding staff, one and all.
Went beyond what is normally expected to help us deal with a new house purchase that had its difficulties, through no fault of theirs.
Positive attitude kept up even when things seemed at their worse, which gave us the confidence to continue and see through to completion.
Professional throughout, and would stay in contact on a regular basis. Dealing with the Builders to ensure that everyone was Happy.
Easy to get hold of, when needed and if one Person was not available they would pass over to another member of Staff who was more than capable.
We Cannot Praise Dixons at Redditch Highly enough.
To single one member of staff out would be unfair and unkind to all the others who put so much effort in for us, a great team effort by all.
Our sincerest thanks for all your efforts
Peter & Julie Baker
Peter · 15 June 2019
Agent replied · 13 June 2024
Hi Peter, thank you for the excellent 5* review and recommendation. As always, it is a pleasure to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Dixons branch. Many thanks, Lucy.
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