Trusted Agent profile · Redditch

Dixons Redditch reviews

★★★★★ Excellent

429 reviews across 1 platform

10 Church Green East, Redditch, B98 8BP

Dixons's office in Redditch, at 10 Church Green East, is rated 4.9 out of 5 across 429 reviews on 1 platform, including 429 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.

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4.9 / 5

429

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redditch office, from every platform, shown as written. First names only.

5/5

Google

Just needed to put something down as the service I've received from Dixons, Redditch (especially Chloe, Fraya & Amy) and all the girls in their office. It was the most seamless experience I've had since i have been renting for over 15 years, thanks everyone !!

Pete · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Really helpful and efficient with responses/answers to questions. Lovely group of girls - big thank you to Lucy/Holly and Megan ☺️

Elly · 27 October 2024

Agent replied · 9 November 2024

Hello Elly, Thank you so much for your 5* review! We're thrilled to hear that Lucy, Holly, and Megan were able to assist you efficiently and that you found our team lovely and helpful. Best regards, Lucy, Customer Relations Team

5/5

Google

Terri is amazing! We work alongside each other on a project at the moment and I can vouch for her. She goes above and beyond not only for us but for her Landlords too! Terri is a true professional and is extremely friendly and approachable

Dea · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the Dixons team were once again able to provide their proven, 5* service! Best wishes, Lucy

5/5

Google

Cannot recommend Dixons Redditch enough! Amanda & Lisa have been amazing with helping me and my partner purchase our first home! They have kept me up to date in every aspect of this purchase! Lisa has gone above and beyond, even helped us go through our paperwork together and stayed over to do this! They have both kept me calm through this process and reassured me when I've been stressed! Nothing is ever too much for them! I would 100% purchase a house from them in the future! They are not only an absolute pleasure to deal with but an asset to the company! Thank you both, I can't wait to get the keys! Thank you ladies :-)

Roxanne · 14 April 2024

Agent replied · 13 June 2024

Roxanne Henshaw thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Kate and the team at Dixons do a fantastic job of finding tenants for our rental properties in Redditch. They organise everything in a very friendly and professional manner, from finding the tenants, doing the viewings and carrying out all the background checks for us. As landlords this service is so valuable and we have confidence in their judgement and abilities. We would recommend any landlord to use Dixons.

Susan · 15 June 2018

Agent replied · 13 June 2024

Hi, Susan Thank you for taking the time to leave this review. It's always great to hear that the staff have found you tenants so quickly and always look after you so well too. Thank you for the recommendation as well! Kind regards, Chris

5/5

Google

I would really like to thank Chloe and Kate from Redditch for doing a superb job. We rented a property with them and they were so efficient, professional, friendly and just excellent. We are really happy with the property and the paperwork was ready for us on the day of the viewing! Excellent job!

Georgia · 14 June 2022

Agent replied · 13 June 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Easy straightforward and friendly service, all questions answered and overall a smooth experience very happy with the service. Would recommend.

Flamingo · 26 March 2026

Agent replied · 16 April 2026

"Thank you for choosing our business! We are thrilled to hear that you had a smooth and positive experience with our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lovely Amanda managed to arrange replacement car for herself to be able to show us the property in very rainy day, before our holiday. And thanks to her our offer has been accepted ! The house is lovely and we can't wait to get the keys. All process went very smoothly. Thank you so much Amanda !PositiveResponsiveness, Quality, Professionalism, Value

Kasia · 14 June 2021

Agent replied · 13 June 2024

Hi Kasia, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy

5/5

Google

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers! Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend! I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 15 March 2024

Agent replied · 13 June 2024

Many thanks Emme Lynn for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Megan was amazing throughout the whole process of getting me prepared to move to my new home. She is a star!

Lily · 23 September 2024

Agent replied · 23 October 2024

Thanks Lily for your excellent 5* review of your experience with Megan and our Redditch branch. Best Wishes, Lucy, Customer Relations.

1/5

Google

Very bad service even you had a offer they dont want explain to a landlord we have a buy. They use there own discretion

Ash · 16 February 2026

Agent replied · 16 April 2026

All feedback is important to us, however we cant see that you are registered as a customer at this branch. Can you please reach out to tell us more, so we can understand more. You can reach us via email at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What a difference having a good estate agent makes! I haven't had support and service like it, everyone a Dixons, especially Amey and Kate, made the whole process so easy and stress free, from the viewing right up to today when they called to check we were all settled in to our rental. I really can't recommend them enough!

Heather · 14 June 2021

Agent replied · 13 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amy and Megan were lovely! No silly question was ever too silly and it was a very easy moving process 😊 …

Becci · 26 July 2024

Agent replied · 25 August 2024

Thanks Becci for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Amey the leeting Agent was very nice and responsive paperwork worked great no nonsense , good communication, there were a few hiccups but she was on top of the situation and made sure the issues were addressed promptly . I will continue to recommend her to all my friends she is good at her jobPositiveResponsiveness, Quality, Value

Valentin · 18 June 2021

Agent replied · 17 June 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

I've worked with Terri from PMC for a number of years and have always found her to be extremely competent and professional. Helpful with a pleasant disposition, Terri is very easy to work with and a pleasure to speak to.

Nick · 14 June 2023

Agent replied · 13 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Very helpful staff they helped me with my 1st property

Alex · 12 May 2026

Agent replied · 12 October 2026

Thank you for taking the time to share your experience with us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent customer service, highly recommended! Very friendly and approachable, a pleasure to deal with.

Wiktor · 2 April 2026

Agent replied · 16 April 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Wow, what can i say. Amanda had the most personal & professional viewing. Who supported us with viewing our new home. Such a personal experience. we felt so comfortable and at ease & Amanda was so knowledgeable. Then with follow up with Lisa, who made sure everything ran smoothly. Thank you for everything.PositiveResponsiveness, Quality, Professionalism, Value

Jade · 14 June 2021

Agent replied · 13 June 2024

Many thanks for the wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We used Dixons Redditch to move into our new home. We have been renting for over 6 years and this has been the best experience we've ever had. Amey was fantastic, easy to contact and really helpful. We are very happy in our new home and would definitely recommend Dixons in Redditch to any one looking for somewhere to rent.

Kate · 14 June 2020

Agent replied · 13 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna

5/5

Google

Holly and the team done very well from start to finish always keeping us informed and up to date, the process was straight forward and I would highly recommend these to anyone! Thank you :)

Luke · 11 April 2025

5/5

Google

Very helpful and smooth transition, specially Megan was absolutely professional and well aware agent, good job. Thx

Waseem · 23 September 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review Waseem. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently sold my parents house through Dixons Redditch. While it was a very difficult time emotionally, having lost both mum and dad, the staff at Dixons were kind, compassionate, and always helpful, from start to finish. I would recommend Dixons to anyone looking to buy or sell a property in a heartbeat! Special thanks going to Kate and Lisa for going above and beyond!

Nikki · 23 September 2024

Agent replied · 23 October 2024

Thank you Nikki for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

We work with Terri regularly as a maintenance contractor, she is most helpful and goes above and beyond to help us with any issues which may arise. She is friendly and approachable. Terri is a pleasure to work with.

Rebecca · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Hands down the best letting agency I’ve used. Megan was really helpful in assisting me and my partner in renting our first home together.

Kieran · 23 May 2024

Agent replied · 13 June 2024

Thank you for your kind words, Kieran! We are thrilled to hear that Megan provided you with excellent service in finding your first home together. We wish you all the best in your new home!

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Questions about Dixons Redditch

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redditch.

What do you need help with?
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