Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJust needed to put something down as the service I've received from Dixons, Redditch (especially Chloe, Fraya & Amy) and all the girls in their office. It was the most seamless experience I've had since i have been renting for over 15 years, thanks everyone !!
Pete · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful and efficient with responses/answers to questions. Lovely group of girls - big thank you to Lucy/Holly and Megan ☺️
Elly · 27 October 2024
Agent replied · 9 November 2024
Hello Elly,
Thank you so much for your 5* review! We're thrilled to hear that Lucy, Holly, and Megan were able to assist you efficiently and that you found our team lovely and helpful.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleTerri is amazing! We work alongside each other on a project at the moment and I can vouch for her. She goes above and beyond not only for us but for her Landlords too! Terri is a true professional and is extremely friendly and approachable
Dea · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Dixons team were once again able to provide their proven, 5* service! Best wishes, Lucy
★★★★★ 5/5
GoogleCannot recommend Dixons Redditch enough! Amanda & Lisa have been amazing with helping me and my partner purchase our first home! They have kept me up to date in every aspect of this purchase! Lisa has gone above and beyond, even helped us go through our paperwork together and stayed over to do this! They have both kept me calm through this process and reassured me when I've been stressed! Nothing is ever too much for them! I would 100% purchase a house from them in the future! They are not only an absolute pleasure to deal with but an asset to the company! Thank you both, I can't wait to get the keys! Thank you ladies :-)
Roxanne · 14 April 2024
Agent replied · 13 June 2024
Roxanne Henshaw thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKate and the team at Dixons do a fantastic job of finding tenants for our rental properties in Redditch. They organise everything in a very friendly and professional manner, from finding the tenants, doing the viewings and carrying out all the background checks for us. As landlords this service is so valuable and we have confidence in their judgement and abilities. We would recommend any landlord to use Dixons.
Susan · 15 June 2018
Agent replied · 13 June 2024
Hi, Susan
Thank you for taking the time to leave this review. It's always great to hear that the staff have found you tenants so quickly and always look after you so well too. Thank you for the recommendation as well!
Kind regards, Chris
★★★★★ 5/5
GoogleI would really like to thank Chloe and Kate from Redditch for doing a superb job. We rented a property with them and they were so efficient, professional, friendly and just excellent. We are really happy with the property and the paperwork was ready for us on the day of the viewing! Excellent job!
Georgia · 14 June 2022
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEasy straightforward and friendly service, all questions answered and overall a smooth experience very happy with the service. Would recommend.
Flamingo · 26 March 2026
Agent replied · 16 April 2026
"Thank you for choosing our business! We are thrilled to hear that you had a smooth and positive experience with our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLovely Amanda managed to arrange replacement car for herself to be able to show us the property in very rainy day, before our holiday. And thanks to her our offer has been accepted ! The house is lovely and we can't wait to get the keys. All process went very smoothly.
Thank you so much Amanda !PositiveResponsiveness, Quality, Professionalism, Value
Kasia · 14 June 2021
Agent replied · 13 June 2024
Hi Kasia, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
★★★★★ 5/5
GoogleHighly recommend Dixons estate agents to anyone! Especially first time renters/buyers!
Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!
I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did!
We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!
Emme · 15 March 2024
Agent replied · 13 June 2024
Many thanks Emme Lynn for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMegan was amazing throughout the whole process of getting me prepared to move to my new home. She is a star!
Lily · 23 September 2024
Agent replied · 23 October 2024
Thanks Lily for your excellent 5* review of your experience with Megan and our Redditch branch. Best Wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery bad service even you had a offer they dont want explain to a landlord we have a buy. They use there own discretion
Ash · 16 February 2026
Agent replied · 16 April 2026
All feedback is important to us, however we cant see that you are registered as a customer at this branch. Can you please reach out to tell us more, so we can understand more. You can reach us via email at EAComplaints@Connellsgroup.co.uk
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat a difference having a good estate agent makes! I haven't had support and service like it, everyone a Dixons, especially Amey and Kate, made the whole process so easy and stress free, from the viewing right up to today when they called to check we were all settled in to our rental. I really can't recommend them enough!
Heather · 14 June 2021
Agent replied · 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmy and Megan were lovely! No silly question was ever too silly and it was a very easy moving process 😊 …
Becci · 26 July 2024
Agent replied · 25 August 2024
Thanks Becci for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmey the leeting Agent was very nice and responsive paperwork worked great no nonsense , good communication, there were a few hiccups but she was on top of the situation and made sure the issues were addressed promptly .
I will continue to recommend her to all my friends she is good at her jobPositiveResponsiveness, Quality, Value
Valentin · 18 June 2021
Agent replied · 17 June 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI've worked with Terri from PMC for a number of years and have always found her to be extremely competent and professional. Helpful with a pleasant disposition, Terri is very easy to work with and a pleasure to speak to.
Nick · 14 June 2023
Agent replied · 13 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful staff they helped me with my 1st property
Alex · 12 May 2026
Agent replied · 12 October 2026
Thank you for taking the time to share your experience with us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent customer service, highly recommended! Very friendly and approachable, a pleasure to deal with.
Wiktor · 2 April 2026
Agent replied · 16 April 2026
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWow, what can i say. Amanda had the most personal & professional viewing. Who supported us with viewing our new home. Such a personal experience. we felt so comfortable and at ease & Amanda was so knowledgeable. Then with follow up with Lisa, who made sure everything ran smoothly. Thank you for everything.PositiveResponsiveness, Quality, Professionalism, Value
Jade · 14 June 2021
Agent replied · 13 June 2024
Many thanks for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used Dixons Redditch to move into our new home. We have been renting for over 6 years and this has been the best experience we've ever had. Amey was fantastic, easy to contact and really helpful. We are very happy in our new home and would definitely recommend Dixons in Redditch to any one looking for somewhere to rent.
Kate · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
★★★★★ 5/5
GoogleHolly and the team done very well from start to finish always keeping us informed and up to date, the process was straight forward and I would highly recommend these to anyone! Thank you :)
Luke · 11 April 2025
★★★★★ 5/5
GoogleVery helpful and smooth transition, specially Megan was absolutely professional and well aware agent, good job. Thx
Waseem · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review Waseem. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently sold my parents house through Dixons Redditch. While it was a very difficult time emotionally, having lost both mum and dad, the staff at Dixons were kind, compassionate, and always helpful, from start to finish.
I would recommend Dixons to anyone looking to buy or sell a property in a heartbeat!
Special thanks going to Kate and Lisa for going above and beyond!
Nikki · 23 September 2024
Agent replied · 23 October 2024
Thank you Nikki for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe work with Terri regularly as a maintenance contractor, she is most helpful and goes above and beyond to help us with any issues which may arise.
She is friendly and approachable.
Terri is a pleasure to work with.
Rebecca · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleHands down the best letting agency I’ve used. Megan was really helpful in assisting me and my partner in renting our first home together.
Kieran · 23 May 2024
Agent replied · 13 June 2024
Thank you for your kind words, Kieran! We are thrilled to hear that Megan provided you with excellent service in finding your first home together. We wish you all the best in your new home!
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