Every review we hold for the Redditch office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been dealing with Dixons in Redditch for a few weeks in paticular with an employee called Ellen.
I have been through an extremley stressfull part of my life following the break up of my marriage, this put me in the awfull position of having to move out of my marital home further more i have Addisons Desiese and can easily get cofused.
Ellen has been brilliant , she has been sympathetic to my needs and requirements and explained the whole process thouroghly.
I have now moved into a large high spec room in a HMO.
I'd like to say to whom it may concern at Dixons that Ellen is an absoulute credit to your company and can you please pass on my sincere thanks.
Kind regards.
Tim.
Timothy · 12 September 2026
Agent replied · 12 October 2026
Thank you for taking the time to share your experience, Tim. We are delighted to hear that Ellen provided exceptional service during a challenging time for you. She is truly an asset to our team and we will be sure to pass on your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had exceptional customer service from everyone on team , Megan in particular.
They made our move seamless and always had us at the front of their minds when conveying information for us. No matter how many times we called we were greeted with a lovely and helpful attitude and reassurance was always offered. Questions were answered as many times as it took us to understand. Thank you to Megan and the rest of the team for helping us find our dream home 🏡 ❤️
Belle · 12 August 2026
Agent replied · 12 October 2026
Thank you for recognising our exceptional customer service at our business! We are so glad Megan and our team were able to make your move seamless and hassle-free. We strive to always put our customers first and provide helpful and positive experiences. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a really good experience with Dixon Homes. Megan, Ellen, and Holly were all very responsive, helpful, and efficient throughout the process. Although I had a few headaches with the references, the team and their system were excellent. Even after I moved in, the maintenance team Eilish Summerton responded quickly and did a great job. Thank you all for the great service!
Rashid · 12 August 2026
Agent replied · 12 October 2026
Thank you so much for choosing Dixon Homes! Our dedicated team, including Megan, Ellen, and Holly, strive to make the home buying process as smooth and hassle-free as possible. We're thrilled to hear that our system and maintenance team provided excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently used Dixon’s to let my property in Bromsgrove and I couldn’t be happier with the service I received. Megan and the team were professional, proactive, and kept me fully informed throughout the whole process.
They handled everything efficiently, found suitable tenants quickly, and made what can often be a stressful process feel straightforward and well managed.
I really appreciated their clear communication and attention to detail. I wouldn’t hesitate to recommend Dixon’s to other landlords looking for a reliable and professional letting agent.
Thank you again for all your hard work!
Scott · 12 March 2026
Agent replied · 16 April 2026
We are so thrilled to hear that we met and exceeded your expectations, thank you for choosing Dixon's to help with your property letting. We take pride in providing exceptional service and making the process as stress-free as possible for our clients. Your recommendation means everything to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing team and superb service.
I sold my property and was looking for a place to rent for a year, the team at Dixons Redditch have been absolutely perfect. From really quick response to always being available for any queries - Megan Long has been great! Fully recommend reaching out to them if you are looking for a new property in the area!
Hanna · 2 April 2026
Agent replied · 16 April 2026
Thank you for the fantastic review! We're thrilled to hear that our team at Dixons Redditch provided amazing service and helped you find the perfect rental property. It was a pleasure working with you and we're always here to help with any queries. Thank you for recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing team at Dixons , very friendly and dedicated to helping , customer service is second to none .
Both Ellen and Megan have shown around properties with a relaxed and knowledgable approach , follow up phone calls from Freya .
A pleasure to have dealt with such a genuine lovely team .
Many thanks
Adam
Adam · 12 May 2026
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with our team at Dixons. Providing exceptional customer service is our top priority, and we're glad that Ellen, Megan, and Freya were able to assist you with their knowledgeable and friendly approach. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur property manager Naomi is always easy to speak to, get hold of, and any repairs have been done very quickly. Thankyou!
To add, the lettings girls (Holly, Freya, and Megan) are also really kind and easy to speak with. They were really helpful and kind throughout the process and we are very grateful.
Poppy · 12 May 2026
Agent replied · 12 October 2026
We are thrilled to hear about your positive experience with our team, especially Naomi, Holly, Freya, and Megan! We strive to provide excellent customer service and we're so glad that we were able to assist you in a timely and kind manner. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWhat a great people and a great company. Their all process is smooth and clean. Big thanks to Ellen and her colleagues.. I am so happy 😊 with the service.
Bubson · 5 October 2026
Agent replied · 12 October 2026
Thank you for your wonderful review! We're thrilled to hear that you had a smooth experience and that Ellen and the team made a positive impact. Best Wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience with Dixon. Megan was very helpful. They were friendly, professional, super responsive and easy to communicate with. The whole process was smooth and stress-free, and I ended up finding a place I love. Highly recommend if you’re looking for someone reliable and helpful!
Sijo · 16 March 2026
Agent replied · 16 April 2026
Thank you for sharing your wonderful experience with Dixon, we are thrilled to hear that you found a place you love! Our team is dedicated to providing exceptional service and making the process stress-free. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleVery happy and grateful for the experience brought to us by Holly. Me and my partner are new renters and Holly made our first move feel like a breeze 100% would recommend renting with Dixons.
Leah · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind words! We are thrilled to know that Holly provided such a positive experience for your first move. We strive to make the renting process as easy and stress-free as possible and we are glad to hear that we have succeeded. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJoanne was really helpful and knowledgeable. She knew the answers to all of my questions and put me at ease immediately. Would recommend Dixons in Redditch.
Lauren · 12 August 2026
Agent replied · 12 October 2026
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThis is my second time renting a space through Dixon and I’m more than happy with their services. Lucy and Meghan were assigned to me through my renting process and they went above and beyond for me. Did I mention that I only did virtual viewing and I got what I was shown, no disappointment.
I had issue with my date of moving and Lucy was really emphatic and made sure I got my space and not stranded.
Thank you ladies for being my angel when I needed one, I appreciate you.
Thank you Dixon lettings for hiring the best hands. I’ll always recommend Dixon for everyone that needs a property.
Yomi · 14 December 2024
Agent replied · 28 December 2024
Hi Yomi, thank you so much for your wonderful 5* review! We're thrilled to hear that Lucy and Meghan were able to assist you so effectively and that your virtual viewing met your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have had the pleasure of renting my first property with Dixons, from start to finish I have to say I cannot thank Holly enough! Holly had accommodated to my needs, spoke with me through all the steps and made the process a whole lot easier! From the viewing to signing over the tenancy and things taking a bit longer than expected, Holly understood and was extremely patient from start to finish.
Highly recommend renting through Dixons! And Holly’s your girl! ⭐️⭐️⭐️⭐️⭐️
Louise · 14 December 2024
Agent replied · 28 December 2024
Thank you so much for your excellent 5* review Louise! We're thrilled to hear that Holly made your first renting experience smooth and enjoyable. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience from start to finish! Ellie and Meghan were great.
98misslollypop · 12 September 2026
Agent replied · 12 October 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had no idea where to start when it came to finding and renting a place, it was all completely new to me. Holly Davidson made the entire process smooth, fast, and stress-free. She was incredibly helpful, professional, and efficient every step of the way. I highly recommend her 100%! She went above and beyond to make sure I found a great room quickly and with top-quality service.
Madalina · 17 May 2025
Agent replied · 27 May 2025
Thank you for your terrific 5* review and for your complimentary comments and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I viewed a property with Dixons and,despite not purchasing the property, we had the pleasure of a tour with Amanda K.
Amanda was polite, friendly, and personable and above all (which I found refreshing) was she was knowledgeable about the property. Amanda had all details to hand and shared this without us having to prompt.
We were treated with a level of enthusiasm and freshness like we were the 1st viewers of the property that day, not the 4th or 5th (or the 10th that week).
After multiple viewings with several agencies in Redditch, Amanda really stood out as a friendly person who showed care for us as a client viewing the property (and the property itself).
If you want someone who clearly loves their job to sell your home, I would recommend Amanda at Dixons in Redditch. She really is a credit to the group.
David · 17 November 2024
Agent replied · 8 December 2024
Many thanks for your marvellous 5* review and recommendation David. We're thrilled to hear that Amanda provided you and your wife with such a positive and memorable experience. Your kind words truly mean a lot to us and will certainly be shared with Amanda. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have had the privilege and luck to have dealt with Amanda during viewing numerous properties over the last few months in my house search. She has been genuine, friendly, personable and knowledgeable on each property. Her knowledge on each area has been fantastic and knowing dog walking is important to me, she would tell me exactly how far each property was from a great dog walk, she even carried my 6 month grandson from one property to another! Thanks to her I now have found my next and hopefully final home! Can’t thank you enough Amanda!!
Jennie · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your glowing 5* review Jennie! We're thrilled to hear that Amanda was able to assist you so effectively in your home search. We wish you all the best in your new home, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI honestly can’t thank Dixons Lettings Redditch enough for all their help while I’ve been searching for a home to rent. The whole team has been supportive, friendly, and professional from the very beginning I would especially like to say a huge thank you to ❤ MEGAN LONG ❤ She has truly made me feel valued and supported throughout the entire process. She always treats me with such kindness, patience, and care, and nothing ever feels like too much trouble for her. She goes above and beyond, and it really makes a difference during what can be a stressful time I’m so grateful for all the help and would highly recommend Dixons sales and Lettings agents Redditch to anyone looking to rent a property or buying 🌟 🌟 🌟 🌟 🌟
Mohamed · 12 March 2026
Agent replied · 13 June 2024
Thank you for taking the time to share your experience with Dixons Lettings Redditch, ! We are thrilled to hear that our team, especially Megan, provided you with exceptional service and support. We are dedicated to helping our customers find their perfect rental home and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently had an excellent experience with Dixons Estate Agents in Redditch, and I couldn’t be more impressed with the service I received.
From the very first enquiry, the team was professional, friendly, and incredibly knowledgeable about the local market in Redditch.
They took the time to understand exactly what we was looking for and provided honest, practical advice every step of the way. Communication was outstanding, I was kept fully informed throughout the entire process, and any questions I had were answered quickly and clearly.
What really stood out was their dedication and attention to detail. The team made what can often be a stressful experience feel smooth and straightforward. Their proactive approach, regular updates, and genuine care gave me complete confidence that I was in safe hands.
If you're buying, selling, or renting in the Redditch area, I would highly recommend Dixons. Their professionalism, efficiency, and excellent customer service truly set them apart. A five-star experience from start to finish!
Also a shout out to countrywide (Naomi) for all the help with dealing with any issues.
Thank you again,
Shaun
Free · 12 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words, Shaun! We are thrilled to hear about your positive experience with our team at Dixons Estate Agents in Redditch. Providing excellent service and making the process as stress-free as possible is our top priority. We are thankful for your recommendation and will continue to go above and beyond for our customers. A special thank you to Naomi for her support as well. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThis was my first time using Dixons and I am fully satisfied. Ms.Ellen was helping me through all the process and they do all the work in a professional way.
Adam · 16 March 2026
Agent replied · 16 April 2026
Thank you for choosing Dixons, we are thrilled to hear that your first experience with us was fully satisfying! Our team, especially Ellen, strives to provide professional and top-notch service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleSo I’m in the market for a new place to rent and called pretty much every event in the area and then some… The response was non existent bar one young lady “Megan” from Dixons who has shown her professionalism and dedication to her job over and above any other agent I’ve ever dealt with. I’m receiving regular property updates before they go on Rightmove etc. and she has taken a personal interest in my requirements. Thanks Megan I’m sure you will be running your very own agency soon. Great customer experience.
Russell · 11 August 2024
Agent replied · 25 August 2024
Thanks for the wonderful 5* review and thanks for your kind words Russell! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEverything was made clear and easy to follow. Response times were fast on calls and through emails.
David · 12 June 2026
Agent replied · 12 October 2026
Thank you for your positive review! We pride ourselves on providing clear and efficient service to our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough.
The team there is amazing, which is a testament to Meg, the Lettings manager.
Thank you, Meg, Holly and Freya.
W · 12 March 2026
Agent replied · 16 April 2026
Thank you so much for your amazing review! We are incredibly grateful for your loyalty and trust in us for over 20 years. Our team is dedicated to providing excellent service and we are thrilled to have such wonderful clients as yourself. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had the pleasure of working with Megan Long for my recent letting, and I couldn’t be more grateful for her help. From the very beginning, she was professional, friendly, and positive, making the whole process a breeze. Megan quickly found me a fantastic tenant, and everything went smoothly from start to finish. Her dedication and support made the entire experience stress-free. I highly recommend Megan for anyone looking for an efficient and pleasant letting experience!
Scarlett · 23 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation Scarlett. Kind regards, Lucy, Customer Relations.
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