Trusted Agent profile · Redditch

Dixons Redditch reviews

★★★★★ Excellent

429 reviews across 1 platform

10 Church Green East, Redditch, B98 8BP

Dixons's office in Redditch, at 10 Church Green East, is rated 4.9 out of 5 across 429 reviews on 1 platform, including 429 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.

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4.9 / 5

429

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redditch office, from every platform, shown as written. First names only.

5/5

Google

Lisa, Jewel and the team made our dream home become a reality. The process of selling our house was extremely smooth and sold in record time. The mortgage and insurance service Jewel offered was great. We got amazing rates considering whats happening with the economy at the moment. We had good communication the whole way through and Lisa went above and beyond to ensure we where kept informed minimising the stress. Great service and highly recommended

Paul · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I can highly recommend Dixons to manage your property. A special thank you to Katrina who provides an excellent service where nothing is too much trouble and who always keeps me informed with every aspect of the day to day management. Communication is excellent and is key to the successful relationship between a tenant and landlord! Thank you!

Susan · 14 June 2024

Agent replied · 17 June 2024

Thanks for the wonderful 5* review and recommendation Susan! Best wishes, Lucy, Customer Relations.

5/5

Google

I don’t think I can put into words how amazing Chloe is!! She’s been nothing short of AMAZING. Communication has been excellent, always so happy and positive. She’s definitely gone the extra mile and secured a new home for me and my boys - I will be eternally thankful. I would recommend anyone looking to rent a property to speak to Dixon and especially Chloe, they will definitely look after you. Thankyou again :)

Holly · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

From start to finish these guys were top notch. From Jasmine showing us around the property to Lisa chasing everything through and putting my mind at ease when things went on too long. Thank you.

Daniel · 12 July 2026

Agent replied · 12 October 2026

Thank you so much for your amazing 5* review! Our team strives to provide top-notch service from start to finish, and we're thrilled that Jasmine and Lisa were able to make your experience with us exceptional. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Huge thanks to Amanda, and Lisa @ Dixons estate agents. Simply the best estate agent in Redditch by far!! Our second house sold with Dixon’s, both within a week, with no stress. The team take full control and ownership, and make it happen for you. Well done team. No1 estate agents in Redditch.

Ken · 12 August 2024

Agent replied · 13 June 2024

Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

We have been renting for several years now, and recently, together with my husband took the big step, and are purchasing our first home. It wouldn't be right if I didn't pop a review on, as I have to say that the whole process has been a pleasure, with the services of Dixons. I have to give a particular mention of Libby who has walked us through all the steps, with professionalism and kindness. She showed a genuine interest of helping us and nothing was too much trouble. I also have to credit Lisa, as her help has proved invaluable too. So on behalf of my husband and myself, I'd like to give a big thank you to them, and to Dixons on the whole, and I would have no doubts regarding recommending Dixons to help you buy your home. Thank you Libby and Lisa. Max & Steve.PositiveResponsiveness, Quality, Professionalism

Max · 26 August 2022

Agent replied · 13 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

From the get go, id found a place i fell in love with. From requesting a viewing (which took less than an hour to get back to me via email). To booking the viewing the next. Signed off everything and was mine within 2-3 days! Id never done any of this before alone. Amey and Kate have been outstanding. The support i've had and guidance is something i didn't think id ever receive during this process. The only downside to my entire moving in scenario was my move in date was pushed back. However, this was due to the previous person moving out late. Even though the situation was a downfall, Amey and Kate were so apologetic and uplifting in the situation. Even after id moved in, they still checked to see if i was all good which is so lovely. Honestly, hats off to the both of you. You're both amazing! And i love how excited you was for me moving in! It was so positive from you both and comforting :) Thank you so so much!

Livv · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Amey was so amazing from start to finish, l was exhausted trying to get a property, as soon l meet Amey at the letting l felt at ease. Her excellent customer service, efficient work made my house hunting in a new country seamless. I was approved for property in a timely fashion all process explained in depth. Superb customer service and excellent professionalism from Amey she deserves an award for best Sales customer service professional. A company that is there for people they all make feel at ease. l will be highly recommending Dixons Letting to all my friends, family and colleagues. Many thanks Amey and many thanks Dixons lettings, l am enjoying the beautiful home. I give Dixons lettings 1000 🌟 stars if l could.

Ratie · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

I was looking for a rent in Redditch & tried to contact multiple Letting Agents through email & phone numbers registered in various renting sites, but none of them responded properly. I was losing hope but then one day I got a call back from Dixons. They are very professional & helped me get my desired rent within a week. I would like to thank Chloe & Kate from Dixons for your support. DIXONS is very Trustworthy & Committed letting agent in Redditch.

Raja · 14 June 2022

Agent replied · 13 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Dixons to manage my rental properties for a couple of years, and I've been really happy with their service. When I then came to sell my residential property they were the only company I called to help out. They have been excellent throughout, so I'll call out some of the highlights: - They have been attentive and responsive throughout. Grace was able to come out to do an appraisal at very short notice just before Christmas, they always answer emails and return phone call promptly, and I ended up on first name terms with everyone in the sales office by the time we completed. You definitely feel looked after when working with this office. - This was most important when our initial buyers pulled out - Dixons mobilised very quickly to find us a new buyer within a few days - The photos of our property were of good quality, and Dixons managed to block book viewings which minimised the disruption to us as we tried to sell. We also got a price of higher than we were expecting - When the chain was struggling to complete, Lisa went above and beyond to chase parties up and down the chain to get things moving I'm not planning on moving house again anytime soon, but if I did I'd be going straight back to Dixons.PositiveResponsiveness, Quality, Professionalism, Value

James · 14 June 2022

Agent replied · 13 June 2024

Thank you for your terrific 5* review and amazing comments. Best wishes, Lucy, Customer Relations.

5/5

Google

After reading the on line reviews, I decided to give Dixons a call and I must say the service and the professionalism provided by Dixon‘s lettings team was exceptional, my agent’s Kate and Chloe are an excellent team I was kept informed every step of the way and the turn around from the time I met with the ladies and them finding tenants for my property was really quick. I wouldn’t hesitate in recommending Dixons in particular Kate and Chloe to anyone looking for an agent . Thank you so much ladies . Deborah

Beverley · 14 June 2022

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently just let my property out through Dixons Redditch. It is the first time doing this and I was recommended to speak to Kate. The recommendation was definitely worth while as she was absolutely amazing. I had a couple of months between wanting to rent my house out and it actually happening due to my moving date however she came to speak with me immediately, took photos when I asked, told me exactly what was happening throughout the process, I couldn't recommend Dixons and particularly Kate enough :). Will definitely be using every year.PositiveResponsiveness, Professionalism

Simon · 14 June 2022

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I’m very happy with the service from Dixon in Redditch. The team was friendly, helpful, and professional. I would definitely recommend them

M.R · 14 September 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Great service from Ellen. She was friendly, professional, and very helpful over the phone. She made everything clear and was a pleasure to deal with. Thank you!

Danielle · 12 August 2026

Agent replied · 12 October 2026

"Thank you for your kind words about Ellen and our service! We're thrilled she provided a great experience for you and we appreciate your business. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Couldn't have received a better service, even when hitting a snag. Holly, Ellen and Freya, were excellent throughout and we are now looking forward to making our dream house our home.

Lynda · 12 July 2026

Agent replied · 12 October 2026

"Thank you for your brilliant 5* review! Our team strives to provide top-notch service, even when challenges arise. We're thrilled to help make your dream home a reality. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

28 lapworth close, B98 7RJ thanks for assisting me Ellen Berry, you are really helping and a lovely person. I got this house with the no zero deposit guarantee, this agency is the best!🫶🏼 …

Arthur · 12 June 2026

Agent replied · 12 October 2026

Thank you so much for your brilliant 5* review! It was a pleasure assisting you in finding your new home with our no zero deposit guarantee. We strive to provide the best service possible and we're glad to have you as a satisfied customer. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have had such a positive and easy process to find a place to move thanks to Megan. She has made this such an enjoyable experience and we can’t wait to move soon. We’ve been kept up to date with news and our questions have been answered promptly. Thank you!

EmsyRose · 28 July 2024

Agent replied · 25 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I am currently renting in Redditch and the whole team have been nothing short of amazing! Brilliant and clear communication throughout the process and always quick to answer any queries I had!

Sam · 12 June 2026

Agent replied · 12 October 2026

Thank you for your kind words! We are thrilled to hear that our team has provided you with exceptional service. We aim to communicate clearly and efficiently to ensure a smooth rental process for our valued customers like you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We were very concerned Putting our house on the market as we had very poor experiences in the last. Lisa and her team were amazing and we felt very confident because of their professionalism and care. In fact we sold within a few days of a very successful open day. Once again Thankyou so much for making the sale of our house virtually stress free !

Sally · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Could not be happier with the team at the redditch branch. So helpful throughout. I can not thank Amanda enough for her help with viewings and with reassurance with getting the process started. Very passionate but not pushy, rare from the estate agents I have dealt with. 10/10 would use again

Matthew · 14 May 2024

Agent replied · 13 June 2024

Thank you for your amazing 5* review and your kind words Matthew Laight. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service, friendly staff, and a professional experience. The team was very helpful and made everything easy. I would definitely recommend Dixons Redditch to others. Thank you!

Hikmatullah · 12 July 2026

Agent replied · 12 October 2026

Thank you for your fantastic review! We're thrilled to hear that you experienced great service and found our staff friendly and professional. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

This was the first time I have ever rented a property on my own. Both Kate and Amey were extremely supportive, helpful and patient throughout the entire process and very understanding of my personal circumstances and situation. They both moved mountains in order to help me secure the property I loved - and too this day still continue to offer me their help and support. I really can't express my gratitude and appreciation for all the efforts both Kate and Amey made for me - they are both extremely lovely people to work with, both highly professional and very efficient and made my first time renting experience very easy and non stressful. I honestly couldn't be happier with the service I received. Very happy :) xxxPositiveResponsiveness, Quality, Professionalism, Value

Jessica · 26 August 2021

Agent replied · 13 June 2024

Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations

5/5

Google

Lisa & her team are absolutely amazing! The customer service is the best I have experienced. The team were great with arriving promptly to do viewings (not all estate agents manage to do that) & giving us feedback the day after. Lisa expertly liaised with both our Solicitors, our buyers solicitors & our buyer to keep the chain moving & ensure everyone was working for the same completion date. Dixons were the glue that held the chain together. They made our move possible. I highly recommend them! Thank you Lisa & team!

Sharon · 14 June 2024

5/5

Google

Myself and my partner would like to say a huge thank you to Holly (from Dixons estate agency) for plan all the necessary arrangements and details for our move into our first home. Holly had been so kind and supportive to make sure our move was fast and perfect as could be, I have given five star because out of all of the estate agents we have been to not one of them has been so well, the atmosphere is relaxing, I would definitely recommend Dixons estate agents. Thank you Hollly for all of you help,support and guidance we really appreciate it, you have done really well!!❤️

Chaz · 12 June 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dixons Redditch

Has Dixons won any awards?

Yes. In The Trusted Agent 2026 awards: Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dixons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redditch.

What do you need help with?
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