Dixons Estate Agents Redditch Sales reviews

★★★★★ 5/5

Google

I am more than delightful about Dixons Letting Agents service. Especially I am honored and very pleased regarding the service which I experienced from Amey today, most professional, unique and kind person. This company can be proud to have such lovely, professional and successful people working for them like Amey! Best person ever! 5*PositiveResponsiveness, Quality, Professionalism, Value

Beata · 23 October 2021

★★★★★ 5/5

Google

From start to finish, Chloe and Freya remained very professional and was there to answer any questions we had at anytime. All staff at Dixons Redditch are more than happy to go the extra mile to help

Josh · 23 October 2023

★★★★★ 5/5

Google

I’m very satisfied with the way I’m being treated and attended to by the Dixon staff Redditch branch. My appreciation goes to Freya and Chloe. Thanks all the way. We are now settled in our new property.

Adeleke · 23 October 2023

★★★★★ 5/5

Trustpilot

Yardley branch outstanding

Used the Yardley branch to sell our property. We started discussing possibility of selling about 6 months ago but still had reservations as we hadn't decided when we wanted it to go on the market. Faye from Yardley branch was amazing, she kept in touch with us regularly and when we were ready to sell, she made the whole process so easy for us. Naomi from the same branch arranged viewings and she was so friendly and professional. We ended up with a serious buyer within 3 days of the house going on the market. Faye and Naomi are definitely an asset to the Yardley branch.

Noreen · 23 November 2022

★★★★★ 5/5

Google

Staff are all very friendly and really helpful - available at a moment’s notice to help with any queries and made the whole process very easy.

Lowri · 25 May 2024

★★★★★ 5/5

Google

This was my first rental property, Amey and Katie couldn’t have been more helpful. Showed an interest throughout the project and let three of the four rooms within two days of advertising. Great tenants, great service, helpful, friendly, professional and patient, which was great because I didn’t really know what I was doing.PositiveResponsiveness, Quality, Professionalism

Steve · 23 October 2021

★★★★★ 5/5

Google

Dixons were absolutely excellent in securing me a rental property. Staff are really friendly and always available to help. Holly in particular was amazing throughout my house move. I would definitely recommend them.

Samantha · 27 November 2023

★★★★★ 1/5

Trustpilot

Disgusting service

I have tried to contact Dixons on several occasions left messages no one has ever called me back. I did an experiment and called each of the 20 branches and all of them went to answer machine.Absolutely disgusting service. It's ok for them at the moment because the market is booming but watch this space when they need your custom. I am an investor buying and selling houses all the time, I would NEVER use them to market my properties

Claire · 11 July 2022

★★★★★ 5/5

Google

Amazing support, great communication, and with us every step of the way. I couldn’t recommend Dixons enough! Lisa, the branch manager, is a superhero, thank you for helping us buy our forever home!

Matt · 23 October 2023

★★★★★ 5/5

Google

Amey & Kate are both amazing. Quick & very professional. We saw a property and 6 days later moved in. Quick smooth process and both so friendly. We had been let down by another estate agent and they restored our faith, very grateful for their service thank you both!PositiveResponsiveness, Quality, Professionalism, Value

Alicia · 23 October 2021

★★★★★ 5/5

Trustpilot

Dixons Yardley

Dixons Yardley I sold my late mom’s property through this Dixons Branch and have to say that the sales team - Faye, Zoe & Naomi have been absolutely amazing throughout the whole of my experience, very friendly, caring, approachable as well as completely professional - it has been a real pleasure & I would totally 100% recommend!! You are top notch assets to the Branch - thank you so much.

Dawn · 25 May 2023

★★★★★ 1/5

Trustpilot

I will now tell you my experience…

I will now tell you my experience regarding this agency. Husband and I moved in a property in 2020, I was pregnant back then with my first kid. 2 weeks after we moved, the boiler broke. We immediately contacted the agency and let them know, pleas note, a boiler broken is an urgent matter as we had no hot water or heating. They sent a dude that said that thing was older than his kid and he's shocked regarding the state it is in. Well the landlord then asked another guy to come and check it out, dude took 2 more weeks to come and fix it. I spent 3 weeks in total, pregnant and ready to pop, without heating and hot water. Had to boil water on the stove and wash myself like that. We said, whatever, after getting it finally fixed, we minded our own business and didn't bother them with anything else....even started fixing stuff ourselves because we knew we won't get a reply.Well a month ago, we reported rodents and a leak....a LEAK in one of the bedroom, which again please note it's an urgent matter. Reported both and we are still waiting for a reply. We all left the house to visit parents outside the country and surprise surprise when we came back the whole house was covered in rat/mouse poop and pee. During this time, I kept sending them emails regarding these issue....nothing....they only send back automated messages that "oh we tried to contact landlord" or "we are sorry landlord didn't answer, we'll keep you updated". Right.... When I called the guys on the phone was mocking me that "oh, you guys never seen a rat or had one in the house?". Really? You're telling me, that I should just accept the fact that there is a rodent going crazy in my house and made me throw good food because you couldn't get bothered to bring someone to kill it.... I won't even being the leak in the discussion, when something is labeled as "urgent" and you take over a month to fix that issue...that's not an urgent matter then. Please avoid this agency, they don't care about you as a tenant and won't help you out with the issues you have. They are very fast to send renewal contracts with 3-4 months before your tenancy contract expires and email you every day until you make up your mind and even call you, but won't do anything if you contact them with a problem.

Jyugo · 16 May 2022

★★★★★ 5/5

Google

Dixons has been amazing at helping us find a home. Holly in particular who helped us look around properties with ease. Would recommend them to anyone 👍 …

Rosie · 26 January 2024

★★★★★ 5/5

Google

House hunting and moving in process made easier, all thanks to the amazing team at Dixons. Always ready to assist and just a phone call away when ever i needed them xxxx.

Chengetai · 23 October 2023

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Google

Chloe and Kate are wonderful. Professional and very helpful. Whilst I did encounter some exit issues, mainly around a lack of communication (NOTE - this was not their office or anything under their control), the Redditch team are always on-hand to help.

Beck · 23 October 2022

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020

★★★★★ 1/5

Trustpilot

Unfair trading, utter waste of time

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.

Mario · 26 October 2021

★★★★★ 5/5

Google

Very friendly customer service. I found the whole experience as a first time renter easy and stress free. Would recomend

Becca · 25 April 2024

★★★★★ 5/5

Trustpilot

Lettings Team

Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .

Tample · 21 December 2023

★★★★★ 5/5

Google

WOW!!! Im lost for words..Chloe and Amey have been the BEST!! BEST service!! Fast Acting!! And Well mannered. They made my moving experience very easy. GREAT TEAM!!

Kaya · 23 October 2023

★★★★★ 5/5

Trustpilot

The 3 bedroom on Hengham road is simply…

The 3 bedroom on Hengham road is simply awesome and l love the property. Aside from the fact that it is situated in a beautiful environment, it's closeness to my child's school as well as my place of work makes it the right apartment for my family. Thank you Dixons, I'm pleased with your service.ODUNOLA.

Odunola · 19 January 2024

★★★★★ 1/5

Trustpilot

The worst experience of my life.A one…

The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.

Deloris · 17 June 2021