Trusted Agent profile · Redditch
★★★★★
507 reviews across 2 platforms
10 Church Green East, Redditch, B98 8BP, B98 8BP
Dixons Estate Agents's office in Redditch, at 10 Church Green East, is rated 4.3 out of 5 across 507 reviews on two platforms, including 327 Google reviews rated 4.9.
Every review we hold for the Redditch office, from every platform, shown as written. First names only.
5/5
GoogleDealt with Amanda, first time buyers looking at a new build. Very helpful/professional and really friendly. Highly recommended x
Hi Stacey, thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
4/5
TrustpilotHolly was very helpful and professional…
Holly was very helpful and professional the whole process was very simple and easy to follow through.
5/5
GoogleRented a house for myself. Reeeeeally easy process. Holly and Megan helped massively and kept me in the loop, right until I picked up the keys. Top job.
Chris thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big thank you to the whole team, Amey, Chloe and Freya. After informing Dixons that the tenant was moving out, they had new tenants moved into the property within a month and sorted everything, over xmas and new year as well !
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe Dixons Redditch team were excellent and I would recommend them to anyone selling property in Redditch. They were very professional and committed. They also provided an essential role in keeping all informed of the progress of the sale right through to its completion and when necessary nudged other parties in the chain into action. They delivered a quality service which I have not had previously from other Estate Agents.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleI would just like to comment on the prompt and professional service offered to my family from arranging a viewing and going the extra mile to securing the property for us. I cannot recommend this company highly enough and especially the attention and detailed information given by the Sales Nogiater Amanda Kington cant thank her enough. Would highly recommend Dixons Estate AgentsPositiveProfessionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service from Megan on the lettings team who found a great tenant for my flat really quickly and kept me updated every step of the way.
Thank you for your brilliant 5* review Kate. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a viewing with Holly and she was excellent. So professional and helpful with all questions I had about the property - would definitely recommend
Many thanks for your fantastic 5* review and recommendation Katie. I will of course pass on your kind hearted words to our Redditch branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved into my first rental property on my own. I was very scared and apprehensive. But Holly and Amey at the Redditch branch were so supportive and made things alot easier for me in a very stressful time.
Hi Kayleigh! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleAmanda has been fab, great communication and professional! Thank you for selling me a house!PositiveResponsiveness, Quality, Professionalism
Thank you for the great 5* review. Kind regards Lucy, Customer Relations.
5/5
TrustpilotI recently dealt with a young lady…
I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.I highly recommend Tara and dixons of lichfields for rentals.
5/5
GoogleA great service from start to finish. The whole process was managed timely and with ease. Communication was fantastic and we went from viewing to moving in within 3 weeks. Kate and Chloe are lovely to deal with and made, what can be a stressful situation, a really smooth experience. Thank you ladies
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotDo not rent from Dixons!
Do not rent from Dixon! I am currently suffering because of their lies. When viewing the property, Amber (Yardley branch) assured me certain issues would be fixed. She then called.me to say they had been. As soon as I moved in I realised she had lied. The shower floods and the kitchen has a leak which is now flooding the floor. It has been 2 weeks since I reported it, still nothing from countrywide. Avoid Dixon, Countrywide and save yourself future hassle.
5/5
TrustpilotDixons - Bearwood
Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!
5/5
GoogleLianna has been a pleasure to work with, she has been very helpful & extremely efficient. I highly recommend the Dixons team.
Thank you for such a fantastic 5 star review and recommendation for the service delivered to you by Lianna at the Redditch branch of Dixons Estate Agents. I will pass on your kind comment, best wishes. Sarah
5/5
TrustpilotExcellent Service
Excellent Service, quick to feedback on the sale, always kept us up to date. I would highly recommend Lisa and her team. Anthony
5/5
GoogleMegan, Freya and Holly are the best letting agents they found me a lovely room to rent. They have been so helpful you should use dixons lettings
5/5
TrustpilotDixons, Yardley are AMAZING
Selling houses is stressful. Except for Dixon's Yardley who are quite frankly mad for it. Faye will list your home and get a buyer and Zoe will hand-hold, trouble-shoot, metaphorically bang heads together and keep everything on trackThese guys are as cool as cucumbers and won't let you downEstate agents get a bad rep. These folk are bucking that trendI cannot recommend them highly enough. You will not regret selling with Dixon's, Yardley
5/5
GoogleI had a brilliant experience , me and my partner were looking for our first property to rent and an amazing experience from start to finish found my perfect place and answered all my thousands of questions I had without a problem really appreciated their help would highly recommend!!!!
Thanks for the excellent recommendation, 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSuccessful journey
Dan, Vicky & Rich were very helpful along our journey to our successful move.Anything we didn't understand they explained it to us.Thankyou so much
1/5
TrustpilotAvoid renting from them!
Rented flat - Longley Walk, Chelmsley Wood.My partner rented a flat from Dixons for 12 months, on check-in the property had various marks and smudges and was far from pristine condition. I myself have worked in property lettings for 11 years and I deal with all aspects from check in, check out and releasing deposits on a daily basis, so I know exactly what is and is not acceptable. The flat had tiny electric wall heaters that were not wired in and did nothing to heat the flat, these heaters were not mentioned on the EPC as it had Blown air heating when it was carried out and would mostly likely fail a new EPC, you could see your breath in the flat it was that cold. Various repairs and the poor heating was reported to Dixons many times and even mentioned during an inspection but nobody ever got back to him even when he called up to chase. Before check out myself, my partner and his parents cleaned the flat, it was left in a cleaner condition than when he moved in. He then received an email from Dixons to say the landlord would like £190 towards cleaning. The deposit was on the insured scheme where the landlord holds the deposit and pays a membership to insure it with MyDeposits, this means MyDeposits always sit in favor of the landlord as they are the paying member not the tenant. With this in mind we disputed the deposit and sent photographic evidence of the cleaning and condition plus the emails shared, the deposit should have been released in full but they still took £145 of it and awarded the landlord. My advice is avoid renting from Dixons and always avoid signing up for a deposit on an insured scheme, the tenant will never be in a fair position.
5/5
TrustpilotSarah and the team were fantastic in…
Sarah and the team were fantastic in the Bearwood branch !!!!Second property that you guys have sold for us Great Job !!!!
5/5
TrustpilotThank u to Sarah and the team at Dixons…
Thank u to Sarah and the team at Dixons in erdington sarah was very helpful always keeping upto date with the sale on my flat many thanks Sarah and Allison
1/5
GooglePoor service, paid a down payment for a solicitor through them and was told its refundable if the house sale falls through. Its now been three weeks since it fell through and I'm having to report it as fraud to the bank as they wont give me my money back.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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