Trusted Agent profile Β· Redcar, North Yorkshire

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Michael Poole Redcar reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,088 reviews across 4 platforms

30-33 Station Road, Redcar, North Yorkshire, TS10 1AG

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Michael Poole's office in Redcar, North Yorkshire, at 30-33 Station Road, is rated 4.7 out of 5 across 1,088 reviews on four platforms, including 810 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.

Google logo

4.8 / 5

810

Reviews on Google

This office

Facebook logo

4.3 / 5

42

Reviews on Facebook

Business-wide

View Agents logo

4.8 / 5

4

Reviews on View Agents

This office

Trustpilot logo

232

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Michael Poole Redcar

The towns and villages of Redcar and Cleveland offer an outstanding quality of life. House prices are low in comparison to the rest of the UK, research by Halifax Bank concluded a family home here costs the same as a small flat in the South East, and in 2018 Saltburn was one of the ten most affordable market towns in England whilst previously being voted in the top ten places to live in the UK! Should you be searching for an estate agent in Redcar to put your property on the market our Sales Agents will be happy to help and arrange a free market appraisal. If you are a landlord considering letting your property in Redcar or need advice our ARLA qualified Lettings Agents are on hand to support you.

Awards

The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Redcar office, from every platform, shown as written. First names only.

5/5

Google

I think Fine and Country Brigg breaks the mould of the perception of estate agents. They have been simply fabulous in handling our purchase. Very friendly and nothing was too much trouble. Great communication and always got back to you. They offer a very personal and professional service which when your move is stressful is a key point to making you feel more at ease. A big thank you to everyone for making our purchase a reality

Philip Β· 16 May 2025

Agent replied Β· 16 May 2026

Thank you for such a thoughtful and generous review. We’re delighted to hear that your experience with Fine & Country Brigg felt friendly, personal and reassuring, that’s exactly what we strive for. It’s been a pleasure supporting you through your purchase, and the whole team will be thrilled to know their communication and care made a real difference during a stressful time. Thank you again for choosing us, and we hope you’re now settling happily into your new home. If we can help with anything in the future, we’re always here.

5/5

Google

Rachael was a lovely lady we had a good chat too I was so pleased with my valuation thank you so much 😊πŸ₯° …

Lisa Β· 10 July 2025

Agent replied Β· 10 July 2026

Dear Lisa, We're delighted to hear you had such a positive experience with Rachel. Your … More

5/5

Trustpilot

Michael poole sold our house within 5…

Michael poole sold our house within 5 days,and whenever we had problems with our solicitors or similar they were there to help us out. A big thank you to Helen Nicholson we don't know what we would of done without you. Mark and Christine White.

Christine Β· 30 October 2025

5/5

Google

From the first valuation and marketing of the house Paul and his team were helpful and supportive during a difficult time for us. Nothing was too much trouble and if we needed help they were there. The sale is now completed and I would have no hesitation in recommending their company and particularly the Northampton North Branch. Thank you all.

Amanda Β· 25 May 2025

5/5

Trustpilot

I had a great experience in purchasing…

I had a great experience in purchasing a property with Michael Poole. Ruby was extremely helpful with perfect communication skills. Thank you.

Christina Β· 11 May 2026

5/5

Google

Bobby Mahon was very courteous and efficient. Has shown us round properties and has a very friendly and professional approach.

Claire Β· 18 August 2025

Agent replied Β· 18 June 2026

Thank you for your feedback Mrs Bingham, great to see this five star review for Bobby.

5/5

Trustpilot

Exceptional, simply brilliant.

We recently both sold and purchased our property through Michael Poole Estate Agents in Redcar and Eston, and we cannot recommend them highly enough. From the very beginning through to exchange of contracts, Helen and the entire team, including Kirby and Isobel, were outstanding. Their communication was clear and consistent, and we always felt fully supported throughout what can be a stressful process. Their negotiation skills were exceptional, and they handled both our sale and purchase with professionalism and confidence. It genuinely felt like we were in safe hands at every stage. What truly stood out was their commitment right up to the final hours before exchange. They remained calm, proactive and incredibly supportive, ensuring everything progressed smoothly. Nothing was ever too much trouble. If you are looking for an estate agent who delivers the complete package, expertise, dedication and genuine care, Michael Poole in Redcar and Eston go above and beyond. We are now looking forward to moving into our dream bungalow, and we are so grateful for the role they played in making it happen.

Claire Β· 18 February 2026

5/5

Google

Elijah Dasilva was the perfect mortgage broker for me. Buying a property is one of the most stressful events in a person's life, but i …

Oana Β· 10 June 2025

Agent replied Β· 10 June 2026

Wow Thank you for your lovely review. Elijah said It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

5/5

Trustpilot

Debbie was fantastic

Debbie was fantastic, from start to finish, excellent Communication, I would highly recommend, an asset to Michael Poole.

Mr Β· 4 June 2026

5/5

Trustpilot

We sold our house in Guisborough off…

We sold our house in Guisborough off market at the agreed guide price. Can't ask for more than that. Jan provided honest advice and Alisha was extremely proactive, the same could not be said for the agent that we bought from. Would not hesitate in recommending MP Guisborough.

Jamie Β· 22 September 2025

5/5

Google

Excellent service, efficient and friendly. Helen Nicholson helped bring all the pieces together proactively, effectively and always with a friendly manner. I can highly recommended Helen and the team at Michael Poole.

Nigel Β· 20 March 2025

Agent replied Β· 23 October 2024

Thank you, Nigel, for your wonderful review! 🌟 We’re thrilled to hear about your positive experience with Helen and the team. Your kind words mean a lot to us. 😊 …

4/5

Trustpilot

Rental

I have been supported by MP for many years as someone that has rented a property through them, there has been some communication errors initially however during a tenancy deposit dispute Oliver acted as the communicator between myself and landlord. Oliver was helpful, listened and was able to negotiate on my behalf. Thank you

Emma Β· 14 July 2025

5/5

Google

Amazing service from the Michael Poole team in Redcar and specifically Helen! She has been so helpful and lovely to my partner and I with us buying our first home, no question is too silly and she always has time for you. Helen is making our first experience and process a positive one and we thank you so much!

Sarah Β· 23 December 2023

Agent replied Β· 30 December 2023

Thank you so much, Sarah! This bit of feedback means a lot to Helen and the Redcar team.

4/5

Google

Generally a good experience - a buyer was found even though this did take some time (a reflection of the house not Michael Poole) Generally the team were helpful and prompt, although I did feel that some of the staff could have been more engaging and enthusiastic when showing prospective buyers the property (I was present for some of the viewings)

Trevor Β· 5 October 2025

Agent replied Β· 20 March 2026

Thank you, Trevor, for your positive review and for taking the time to share your experience. We're glad to hear a buyer was found and that you found our team to be helpful and prompt throughout the process. We appreciate your honest feedback regarding the viewings and will take your comments on board to ensure we continue to provide an engaging and enthusiastic service during every stage of the selling journey. Thank you again for choosing Michael Poole Estate Agents in Redcar.

5/5

Trustpilot

Fabulous service from all

We recently had the pleasure of working with Sarah Jarvis (Lettings manager) she walked us through securing our first rental and went above and beyond in understanding our needs and worries. Nothing was too much for her and her quick responses really helped settle our nerves. We would fully recommend choosing Michael Poole Lettings. Thank you so much.

Rachel Β· 14 July 2026

5/5

Trustpilot

Purchase

I have just purchased a property through Michael Poole’s Stockton office and have been highly impressed with the service from the outset. Kathryn has been instrumental in progressing the sale to completion and could be relied upon to provide professional, timely updates.

Dan Β· 25 October 2025

5/5

Google

Nev was superb from start to finish, in such a stressful time a calming and transparent service was provided. Thank you so much!!

Teresa Β· 10 June 2025

Agent replied Β· 10 June 2026

Teresa, it’s been my pleasure helping you make your move which proved more tricky than first expected. Thank you so much for leaving such a positive review of your experience with EweMove Otley & Guiseley. Wishing you Merry Christmas and Happy New Year! Thanks again, Nev

5/5

Google

Danielle from Thirdfort customer service was amazing. She was professional, knowledgeable and had a great telephone manner. Thank you Danielle for all your help this morning :)

David Β· 4 March 2026

5/5

Google

Rachel has been fantastic throughout my renting process and helpful every step of the way. Thank you!

ForTheUnderDogs Β· 10 August 2025

Agent replied Β· 10 July 2026

Thank you so much for your kind words! We're thrilled to hear that Rachel was fantastic and so helpful throughout your renting process. She's a valued member of our team, and we'll be sure to pass along your thanks. We appreciate you taking the time to share your positive experience!

5/5

Google

Lujan was very polite and efficient in resolving the technical issue that I had yesterday and was very informative in respects to other training related questions that I had enquired about and offered to be of further assistance on the training side also if required. I was very pleased with the way Lujan dealt with everything, she is clearly an asset to Dataloft! :)

Nimesh Β· 13 June 2023

Agent replied Β· 13 June 2026

Hi Nimesh - Thank you so much for your review! It is great to hear that the team was able to help you out. We are delighted that you’re enjoying your subscription with us.

5/5

Google

The database system that Aquaint offers is brilliant. I love how it is all seen in one place and what it can offer. I have struggled a lot with the accounts as I am not a book keeper and perseverance has got me through this. The support team are fantastic and will help you no matter what. I am very happy with the package that Aquaint offers.

Jacqueline Β· 2 May 2026

5/5

Google

I dealt with Debbie from the Redcar office, she was nothing but helpful throughout the entire process and made everything smooth sailing.

Samantha Β· 8 April 2026

5/5

Google

Went so well with Nev buying our 1st house that when we decided to sell it knew it was in safe hands. 10/10 service.

Barry Β· 19 July 2026

Agent replied Β· 19 August 2026

Thank you so much Barry. Great that you have seen both ends of the personal service and delighted you rate it 10/10. Very best wishes, Nev

5/5

Trustpilot

Whilst trying to find out next home we…

Whilst trying to find out next home we had been dealing with Sarah who understood our needs and requirements and over several months we identified a property. From the initial call to moving in Sarah went over and above nothing was too much trouble and is a credit to Michael Poole

Ian Β· 14 July 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Michael Poole Redcar

How many reviews does Michael Poole Redcar have?

Michael Poole's Redcar office has 1,088 reviews across four platforms: 810 on Google, 42 on Facebook (across the whole business), 4 on View Agents, 232 on Trustpilot (across the whole business).

What is Michael Poole Redcar's rating?

Michael Poole Redcar is rated 4.7 out of 5 across all 1,088 reviews, and 4.8 out of 5 on Google from 810 reviews.

Has Michael Poole won any awards?

Yes. In The Trusted Agent 2026 awards: Michael Poole, Redcar won Trusted Agent; Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold.

Where is Michael Poole's Redcar office?

Michael Poole Redcar, 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG.

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