5/5
TrustpilotExcellent estate agents
We bought a house through Payne & Co 10 years ago and we have just sold the same house with them. They are always friendly and always helpful. Very efficient and I would highly recommend them.
Trusted Agent profile · Redbridge
Payne & Co Redbridge reviews
★★★★★
267 reviews across 2 platforms
151 Cranbrook Road, Ilford, IG1 4TA, Redbridge, IG1 4TA
Payne & Co's office in Redbridge, at 151 Cranbrook Road, is rated 4.5 out of 5 across 267 reviews on two platforms, including 248 Google reviews rated 4.6.
Reviews
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe Recently sold our property using Payne & Co. Good communication, Friendly and professional advise to guide us through the process. Highly Recommend. Thanks for all your help Tom!
Agent replied · 9 November 2024
Thank you for the wonderful review! We're thrilled to hear you had a positive experience with our team. Tom and all of us at Payne & Co. appreciate your recommendation. Best wishes!
5/5
GoogleThe staff at Payne & Co were very professional dealing with the house sale, with regular updates throughout the process either by telephone or email. Thank you.
Agent replied · 9 November 2024
Thank you for your kind review! We're glad our updates and professionalism made the process smooth for you. It was a pleasure assisting with your sale!
1/5
GoogleWhen I owned my property. They got me nice tenants. On phoning them as the tenants paid rent to them to pay me. Payne & Co was keeping the money according to the tenants. Even t they were paid. I was not getting paid. The rent that was due. Con artist's this Estate agency. I do not recommend.
Agent replied · 23 October 2024
Dear, Cindy x. As a company we take our reviews very seriously. We cannot find a record of your name or any dealings with you. We pride on our high customer service and we believe your review is untrue without foundation. Please could you contact us urgently on 020 8554 6233 or lettings@payneandco.co.uk so we can clarify your review without delay, failing that we will be seeking legal advice for defamation of character. Regards Graham Jones, Branch Partner. Payne & Co.
5/5
GoogleKen, Tom & Imran did a great job in helping to sell my property. They work very efficiently, and know the local market well. My whole experience was very smooth, and wouldn't hesitate to recommend.
5/5
GooglePayne & Co have been fantastic in helping me secure another investment property. Many thanks to Humzah and all the team!
Agent replied · 23 October 2024
I just wanted to thank you for recently leaving a review for our sales office and I know Humzah will be thrilled with your comments. We look forward to working with you for many more years to come.
5/5
GoogleI had the pleasure of interracting with Andreea, who proved to be dedicated and efficient. I'm grateful for her hard work and would highly recommend Payne&Co to anyone in search of a rental property!
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We're delighted to hear about your positive experience with Andreea. We appreciate your recommendation of Payne & Co.
5/5
GoogleGot the house from Payne & Co and I am really impressed with the service provided and maintenance team as they are really friendly. I would recommend if someone looking for property on rent or buying.
Agent replied · 23 October 2024
Thank you for your feedback! We're delighted to hear that you're impressed with our service and maintenance team. Your recommendation means a lot to us. If you or anyone you know is looking for property rental or buying, we're here to assist.
5/5
GoogleJust a line to say how impressed we have been with Colin McComas and the team at Payne & Co Letting Agents on Cranbrook Road, Ilford. Very professional and knowledgeable service on all aspects of rental property management. We would highly recommend them.
Agent replied · 23 October 2024
We really appreciate you taking time out to provide your feedback. I'm glad that you were impressed with the service provided by Colin and the lettings team. We are very grateful for your kind words and 5-star rating.
5/5
GoogleMy experience using Payne & Co was 5 out of 5 stars. From my initial enquiry to fruition, they were efficient, offering exceptional advice and kept me updated throughout alleviating any stresses during process. Highly recommend and will definitely use in future.
Agent replied · 23 October 2024
Dear Susan, we really appreciate you taking the time out to post your recent comments following your dealings with us. We all very much appreciate your kind words and 5-star rating. Thank you for the recommendation.
5/5
GoogleA serious agency, I had the pleasure of meeting Andreea, very polite, helpful, making sure we get all the information we need and all the support, and very friendly. We are happy to have found such an agency with wonderful people.
Agent replied · 23 October 2024
Thank you for your kind words! We're pleased to hear about your positive experience with our agency and Andreea's excellent support. We're here to assist you in any way we can, and we're grateful for your feedback.
5/5
GoogleWe would like to thank Payne&Co Lettings for helping us finding the right home for our small family . Andreea helped us a lot, we are immensely grateful to her, she is a professional in her field👍 …
Agent replied · 23 October 2024
Thank you for your feedback! We're thrilled Andreea could assist you in finding the perfect home for your family. We appreciate your kind words and are here to support you every step of the way.
5/5
GoogleWas very pleased I chose Payne and Co to sell my house. The whole moving process is stressful but Paynes were always there with advice and knowledge. The whole team are great so I knew whoever I spoke to issues would be resolved swiftly and information would be communicated effectively. Highly recommended
5/5
GoogleAndreea is very polite and efficient. As first time tenants, she explained and clarified all our queries. We will definitely recommend Payne&Co!
5/5
GoogleI recently sold my house using Payne and Co. Absolutely delighted, they handled everything in a courteous, friendly and professional manner. They did everything to ensure the sale happened smoothly and communication throughout was top notch. I have no hesitation in recommending them and using them again. Thanks Mark and the Team!!
5/5
GoogleExcellent service from Hamzah and his team. Professional throughout the entire process when selling our property.
Agent replied · 8 January 2025
Thank you for posting your review and for awarding the team with 5 stars. I will pass on your kind words to Humzah.
5/5
GoogleWe recently had a pleasant conversation with Andreea at Payne&Co Lettings department and she provided useful information on how to rent our property. If you`re looking for a professional and knowledgeable team,we strongly recommend to contact them.
Agent replied · 23 October 2024
Thank you for your wonderful review! We're thrilled to hear that your conversation with Andreea in our Lettings department was pleasant and informative. We take pride in our professional and knowledgeable team, and your recommendation means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out.
5/5
GoogleI sold my property in 2023 in Ilford, excellent service from the whole Team start to finish. Handled everything smoothly and efficiently, making the entire process stress-free. Clear communication and seamless management in general. Thank you.
Agent replied · 23 October 2024
Thank you for posting your review on your recent sale with Payne & Co, the team will be delighted with your feedback and 5-star review.
5/5
Googlerecently completed the purchase of our new home with Payne and Co, I can wholeheartedly say that our experience was nothing short of exceptional. Murad and Mark, in particular, demonstrated outstanding salesmanship throughout the entire process
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear about your exceptional experience with Payne & Co, especially with Murat and Mark. We appreciate your feedback and are here to assist you in any way we can. Enjoy your new home!
5/5
GoogleWe were searching for properties and the team at Payne & Co were great. Very helful and friendly. Always responding to calls and emails. Kept us up to date after the viewings. Would 100% recommend.
Agent replied · 23 October 2024
Dear Kamran, thank you so much for your positive feedback following your recent dealings with Payne & Co. We are pleased that you were impressed with our approach and we are all grateful for your 5-star rating. Thank you for the recommendation.
5/5
TrustpilotCouldn't recommend more
Couldn't recommend more, the wealth of advice we received from the team, especially Jo with all of her experience, whilst looking for a suitable property to rent was second to none. We have already passed on details to friends that are looking to rent & another couple that are looking to buy, they will be in touch in the near future! Thanks for making the stressful experience of moving bearable!
5/5
GoogleWorking with Payne and Co has been great. they offer a really professional service and were able to assist with all aspects of buying a property. Especially Humzah we were able to contact him whenever we required additional assistance. we hope to work with them again in the future.
5/5
GoogleWe are happy to bought our new home throw by Payne & Co. We are very pleased your services & excellent hospitality. Wishing your happiness in future. From Rabi & Sumi
Agent replied · 23 October 2024
Thank you for your positive feedback! We're thrilled that you're happy with your new home and our services. Wishing you all the happiness in your future in your new home.
5/5
GoogleHonest and trustworthy, can't say that about many other estate agents! Perfect from the word go, Mark and the team always kept me up to date on progress, either by email or via the phone. I wouldn't hesitate to recommend Payne and Co . 7 Star service!
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