Douglas Allen Woodford Green reviews in Redbridge

★★★★★ 5/5

Trustpilot

highly recommend chadwell heath

easy transaction, made selling a house feel very easy with no hassle. first met Douglas Allen Chadwell heath office manager Michelle, who came to value my property which was one of the more expensive properties in the area, Michelle tailor made a bespoke marketing for my 5 bedroom property which worked a treat. we had received multiple offer within 3 weeks of marketing . Hasan had conducted all the viewings with covid precautions yet up sold the property to every viewer. we got an above asking price offer which they had negotiated and allowed me to get £10,000 more then the asking price. i cant thank Michelle & Hasan enough , highly recommend Douglas Allen chadwell heath office

Michael · 9 March 2021

★★★★★ 5/5

Google

Douglas Allen Woodford Green provided excellent professional service. The process was made seamless and they provided care and reassurance throughout the sale of the property. Specifically, Anne-Marie Avila and the marvelous Dawn Reardon were very special. Highly recommended. Thank you so much.

William · 24 August 2024

★★★★★ 5/5

Google

We received a great service from Stuart and the Douglas Allen team

James · 1 October 2026

★★★★★ 5/5

Trustpilot

This review is for Linda O’Donnell at…

This review is for Linda O’Donnell at the Walthamstow branch, she was amazing with our house move and chain of 5! Yes a chain of 5, which she kept us completely informed with and upto date. Linda went the extra mile to help us complete our sale and purchase, she chased like crazy, called us and emailed with all communication along the chain. And when people threatened to pull out she was there calming and guiding the chain to completion. She was a complete trooper and we have her to thanks for helping us get it all done in time. I must say I was a complete ball of anxiety, stress and she managed to keep me in some sort of order. Props to her because she also went through our stress and anxiety with us. Here’s hoping she still wants to do her job after working with us 😂Highly recommend if you are selling/purchasing through DA at Walthamstow that you request Linda!

Ruksar · 15 February 2021

★★★★★ 5/5

Google

I would like to say a big thank you to Douglas Allen in Woodford Green. Team Steve and Josh They have been so helpful with my search for my dream property. Joanne has been absolutely fantastic arranging viewings and matching properties for me and my family. I would highly recommend Douglas Allen. Keep up your amazing work.

Samantha · 24 October 2023

★★★★★ 1/5

Trustpilot

I found the East Ham branch to be a bit…

I found the East Ham branch to be a bit of a nightmare and somewhat manipulative, first Maureen was really charming, and I realised later pumped me for info, about the lowest price I would take and saying fixed fees that turned out to be without VAT and to have all sorts of other charges added on. So fees were way more expensive than I had thought l. On the plus side they did get a buyer really fast, before they even advertised in on line and I was stupid enough to say yes at the bottom line which was represented to be the the buyer having scraped together every penny they could. (That turns out not to be quite right as they are going to remodel the house their surveyor told me)If you agree a fixed fee they work for the person buying to secure the sale and not for you. And they will put pressure on you to meet unreasonable demands even after you ah e formally said no via your solicitor rather than point out to the buyers that they are asking for things never normally done and only days before exchange and completion. In hindsight I would never again use this firm and have real concerns about the ethics of someone who isn’t up front about fees, hides the VAT and additional charges until you get the paperwork with small print and who is open about advertising at inflated price so that buyers feel they are getting a bargainAvoid fixed fees and they might actually work for you

Elane · 8 February 2021

★★★★★ 5/5

Trustpilot

Excellent work Linda

Excepted an offer for selling my property at the end of July. Great, but things where moving so slowly, not being updated with anything, just was left in the dark. Then Linda came on board and things started to get moving, she kept me posted and actioned everything which had to be dealt with immediately, she really bent of backwards to get things done. Eventually I completed early December with the great help from Linda.Thank you Linda for all your hard work, very much appreciated.

Belinda · 4 February 2021

★★★★★ 5/5

Trustpilot

Good service

The Douglas Allen team have been really helpful throughout our entire search to buy a house. We dealt with a number of people in the Walthamstow (Thank you Maria, Ben, and Ammer) branch who were very polite and insightful. We got the opportunity to view the property before it hit the market. They were easily contactable throughout the entire process. Being our first purchase we felt a little lost. Linda O'Donnell walked us through the process and was calm and patient with us and helped us every step of the way (Thank you so much!). We had regular catch ups by both email and phone and it was very reassuring to speak to her during this.

Sunny · 22 January 2021

★★★★★ 5/5

Trustpilot

Douglas Allen- Woodford Green

I chose Douglas Allen after meeting with a number of agencies, their fees were slightly higher but I was impressed the branch manager Stephen Ford’s track record and local knowledge of Woodford green. As I have a background in sales I had high standards and at times will admit I may have been been quite demanding in terms of the quality of service I desired but Stephan and his team managed to deliver on all fronts. My mum was selling our family home which she had been in for 35 years and Stephen and his colleague James were able to find us a buyer before it went on the market who was cash and have supported us brilliantly through the whole process. I think what has set Stephen apart has been his honesty and directness in difficult situations, an ability to troubleshoot quickly and his wealth of experience and contacts locally which he draws on allowing him to go above and beyond in any situation. Stephen was always contactable and ready to help us when the issue was outside of an estate agent’s remit and this made us feel we always had someone on our side who could push to get the result we wanted. My mum completed on her new home yesterday and could not be happier! Thank you to Stephen and James, I would highly recommend their services and our family are already planning to use them again in the near future.

Samantha · 21 January 2021

★★★★★ 5/5

Google

After a string of difficult experiences with deceitful estate agents Dawn at Douglas Allen has been extremely helpful and gone above and beyond to help us secure our place. We havnt completed yet but it’s the furthest we’ve come so far ! Recommend

William · 15 February 2026

★★★★★ 5/5

Trustpilot

More than just an estate agent

We bought our house through Douglas Allen, and it was a very good experience. So a few years on we have sold our house through them as well. As previously, not only are the team in Walthamstow amazing at what they do and really customer centric, Maria, Ben and Ammer are amazing, but the approach to marketing and selling the house is really best in class.Where they really excelled though was the after service. We had an absolutely amazing aftersales/account manager who was with us every step of the way through a sale where various parts of the chain threatened to collapse several times. If it wasn't for this service and Linda, who is such a star, going above and beyond the sale would never have happened and we would have missed out on our onwards purchase.There are plenty of estate agents out there who are transactional and treat clients like numbers. Unfortunately we have had experience of a few. Douglas Allen are the opposite of this. I don't write many reviews online. But having almost lost out on buying the perfect house because of problems down the chain, and seeing all the effort that Linda put into saving our sale, I think it's the least I can do.Thank you Linda and the team at Douglas Allen.

Andrew · 12 January 2021

★★★★★ 1/5

Trustpilot

Worst estate agents in the country

Worst estate agents in the country , dealt with barking-side office . And was gobsmacked to see how they do business , mortgage broker and manager does doggy dealings . Doesn’t have the sellers best interest at at heart . Only care about how much more cash they can make . Avoid at all costs , the broker Faisal , out right said to me give me cash to get house.

Arfan · 23 June 2022

★★★★★ 5/5

Google

The Manager Stuart, is very much down to earth balanced and works in a professional capacity. Provided choices and reasonable costs alongside packages. This is the beginning of my process, will leave another review when its all done. MS

M · 15 March 2026

★★★★★ 5/5

Google

We are extremely happy with Douglas Allen Estate Agents (Woodford Green). Not only did they sell our house so quickly they are also working very to find us a house. We would like to say a huge thanks to Sharne and Steve for all their help and always being there on the other end of the phone. I highly recommend them if you want to sell or buy your house as they really take of you and your needs.PositiveResponsiveness, Professionalism

Alisha · 24 October 2020

★★★★★ 5/5

Google

very impressed with the team at woodford. Riana was very thorough and professional, i was confident she would help me find my flat. she would let me know when a new property was coming on and told me about the VIP homefinder service, which is how I ended up finding my perfect flat! Lisa was so helpful and explained everything in a way that was easy to understand so I’m confident I have got the best mortgage possible. I highly recommend Lisa to first time buyers. Superb service from Steve and Donna also, who I felt safe with.

Chantelle · 24 October 2020

★★★★★ 5/5

Trustpilot

Great Experience

Jess, James and Kaitlin were brilliant. They provided us with a lot of information from the start, clear communication throughout and also the portal is great to track your viewings, offers, feedback etc. They were very knowledgeae about the market and even helped us by letting us know about other properties that were coming onto the market that could be a fit for us. Fee is on the high side compared to other agents but going with a cheap option isn't always the best idea as we found out prior to working with Douglas Allen.

· 14 October 2020

★★★★★ 5/5

Trustpilot

Outstanding service and support…

Outstanding service and support throughout!Given the challenges posed by COVID my girlfriend and I were delighted to secure our first home together in a swift and easy manner, thanks to the help and support of Harrison Thomas at Douglas Allen. Harrison was supportive, friendly and accommodating from day one and by far gave us the best first impression and experience out of a number of Estate Agents that we had viewings with. He helped us with his expert knowledge on the property and situation regarding the purchase and supported us throughout the process through to completion. I'm really pleased with Douglass Allen and Harrison's exceptional customer relationship skills.

Brad · 12 October 2020

★★★★★ 5/5

Google

We were very comfortable with Rumel Miah with his professional help and advice, guiding us through the sale of my deceased brother’s property. Contact was always easy Rumel was respectful and understanding with all our queries. Thank you.

Joan · 2 October 2024

★★★★★ 5/5

Trustpilot

Douglas Allen Chadwell Heath

Hi Michelle,We are sending this kind note to thank you for helping to sell our property so quickly and during the coronavirus period.We were unsure who to go with. When we met you we knew that you would somehow obtain a sale quickly and help us through the process. The warmth and customer friendly service received was excellent. Please send our thanks to Tanya and your team, including the people at the end of the phones. Kind regards

Denese · 15 March 2021

★★★★★ 5/5

Google

Only placed an offer yesterday, but so far absolutely brilliant service. I am not local and had a long journey to view lots of properties. Ann-Marie came with all the relevant information and was really helpful during the arranged viewing. She offered a second viewing. By the end of the day, I had decided I was interested in the property. Ann-Marie was out when I contacted the office late in the afternoon, but James kindly came out at very short notice to do the second viewing and save me another long journey on a different day. Also really kind and helpful. They were both absolute stars and I’m very grateful to them.

Anne · 27 March 2024

★★★★★ 5/5

Trustpilot

Maria Ticehurst and the Walthamstow team

Maria has been an absolute joy to deal with. We are made up with the level of service she has provided. Her communication, integrity and clear passion for what she does has no doubt helped us buy a flat of our dreams. We have dealt with a number of estate agents over the previous months and her level service has surpassed previous experience and expectation. Transparent, professional, communicative and the best part; always greets you with a smile beaming from her face. Thank you so much Maria. Sophie and Ed x

Sophie · 28 July 2020

★★★★★ 5/5

Trustpilot

Dealt with Luke all the way thru Sale…

Dealt with Luke all the way thru Sale also Ian Adam and Matthew plus others, all polite and on the ball. Plenty of communication and advice if needed. And throughout sale a constant amount of viewings. No complaints about the firm very professional.

Ginny · 26 June 2024

★★★★★ 5/5

Trustpilot

Great Service through many challenges

We had a lot of challenges with the chain selling our property but Douglas Allen kept us informed and involved at every step, we got to a successful conclusion and the home we wanted. The customer service through the whole process was superb and took a lot of the stress away from me and my family. Even with the challenges of CoVID 19 we were able to exchange and complete as we came out of lock down.A special thanks to Chelsey Baldwin to keeping us up to date.

Philip · 4 June 2020

★★★★★ 5/5

Trustpilot

Rental

We have rented our bungalow out via Douglas Allan, due to covid-19 we did think things would become difficult but Joanna Alexis kept us informed at all times. She found us a great tenant, and ensured everything was sorted in a timely fashion. We received our payment within a couple of days via bank transfer (which is much better than other estate agents who I have used in the past, who used to send me a cheque). Helpful, friendly and informative!

Ellen · 11 May 2020