1/5
TrustpilotHad a horrible customer service…
Had a horrible customer service experience with one of their agents, Ehsan Syed. Absolutely appalling and unprofessional comments made when conducting a viewing.
Trusted Agent profile · Redbridge
Douglas Allen Woodford Green reviews in Redbridge
★★★★★
2,011 reviews across 2 platforms
384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ
Part of Douglas Allen, see every office.
Douglas Allen's office in Redbridge, at 384 High Road, is rated 4.7 out of 5 across 2,011 reviews on two platforms, including 252 Google reviews rated 4.9.
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Reviews
Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotSell my mums house and you'll get a better review!
As per title see above
Agent replied · 22 November 2024
Dear Mrs EdwardsThank you kindly for your review. We are pleased to see that an acceptable offer is proceeding and share your wish to sell your mum's house as quickly as possible.We hope that the conveyancing stage of the sale will proceed smoothly and if there is anything further we can do to help, please contact the branch or our Client Liaison team on 01702 540802 who will be happy to assist you in any way possible.
5/5
Trustpilotexcwellent
excellent service all round
Agent replied · 22 November 2024
Dear Mrs Griffiths,Thank you very much for your comments.Kind regards,Jon Holden - Managing Director, Douglas Allen
5/5
TrustpilotAll very helpful sorted everything out…
All very helpful sorted everything out for me I didn’t need to do anything worth the money
4/5
TrustpilotWhen viewing efficient, helpful and not pushy
helpful with viewings
Agent replied · 22 November 2024
Hello, Thank you for leaving us your feedback! Many thanks,Douglas Allen
5/5
TrustpilotExcellent Service Douglas Allen Branch…
Excellent Service Douglas Allen Branch Woodford green. Ledina and Owen have been very helpful finding me a property
2/5
TrustpilotThe property looked at was not…
The property looked at was not appropriate for our needs
5/5
TrustpilotVery impressed with the service…
Very impressed with the service communication reliabilityThe experience and the knowledge I felt extremely comfortable
5/5
GoogleDawn was great!
Agent replied · 15 October 2026
Hi Sanjay, Thank you for your review. Dawn will be so pleased to know you had a great experience and appreciated her support. Providing friendly, professional guidance throughout the moving process is what we aim for when helping clients with buying or selling a home. We truly appreciate you taking the time to share your feedback. Thanks, Douglas Allen
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2025
Good morning, Thank you for the 5* review. Best wishes Douglas Allen - Woodford Green
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hi, Many thanks for leaving us a five star review. Douglas Allen Woodford Green
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hi Yvonne, Thank you for the 5 star review, it's greatly appreciated! Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Victoria, Thank you for taking the time to leave a review and we’re sorry to hear that you haven’t been satisfied with the service you have received. Unfortunately, as you have not provided us with specific reasons for your dissatisfaction, we are unable to comment in more detail. However, we would like the opportunity to discuss your experience in more detail and would encourage you to contact us on 01702 540802 or at customer.support@arunestates.co.uk. Kind regards, Douglas Allen.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Douglas Allen
5/5
TrustpilotNice service
Rating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Douglas Allen
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Hello, Thank you for leaving us your feedback! Best wishes, Douglas Allen
5/5
Trustpiloteverything was fine
Rating only, no written review.
Agent replied · 22 November 2024
Dear Enman,Thank you very much for posting your 5 Star review of Douglas Allen.Kind regards,Jon Holden
5/5
TrustpilotVery helpful and keep us well informed
Rating only, no written review.
Agent replied · 22 November 2024
Natalie,Many thanks for your 5 Star rating.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotVery helpful
Rating only, no written review.
Agent replied · 22 November 2024
Dear Ms Bodgi,Glad we were able to help with your move.Kind regards,Jon Holden - Managing Director
5/5
TrustpilotExcellent I found tenants within 3 days
Rating only, no written review.
Agent replied · 22 November 2024
Dear Mariamma, I am pleased to see that you found tenants quickly for you property, it is always our aim to work with the client to find the right tenant within the timescale requestedKind regardsPaul Ingleton - Associate Operations Director
4/5
TrustpilotVery helpful and friendly service
Rating only, no written review.
Agent replied · 22 November 2024
Dear Sarah,Many thanks for these kind words, glad we were able help!Kind regards,Jon Holden - Managing Director, Douglas Allen
3/5
TrustpilotGood Service
Staff very helpful
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Douglas Allen Woodford Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Redbridge.
