Douglas Allen Woodford Green reviews in Redbridge

★★★★★ 5/5

Trustpilot

Douglas Allen, Barkingside branch. Well done boys

Fantastic service from Joe and team from Douglas Allen, Barkingside branch. Pleasure to deal with, thanks very much !Joe has been fantastic from start to finish on my new purchase!Always got back to me when he said he would, updated me throughout and nothing was too much trouble and always went above and beyond for me.Would highly recommend - I'll be using again for sure!

Mayooran · 3 February 2019

★★★★★ 5/5

Google

Ann-Marie was really helpful and polite and answered all my questions. Thanks for the great service!

Fiona · 16 November 2024

★★★★★ 5/5

Trustpilot

We would recommend Douglas Allen

From beginning to end Douglas Allen were a great agent to sell our property with. Stevens valuation helped us achieve a sale value in excess of £100,000 above a previous agents valuation 2 months earlier. Steven & Ash were always there to support us if needed and they never failed to return telephone calls. Thanks for all your support.

Mrs · 11 March 2021

★★★★★ 5/5

Trustpilot

Without the help from Steve at Douglas…

Without the help from Steve at Douglas Allen I don’t think Our very long drawn out house sale would of actually happened . He helped us every step of the way and without his help and support it would of been very stressful . Thank you Steve and all the team that contributed to making this happen x

Tanya · 10 May 2021

★★★★★ 5/5

Trustpilot

Andrew Bilby

Andrew Bilby is our hero!He used his expertise from his years of experience in gettingcustomers like myself who were unsure of what to do, their dream home.He kindly kept us up to date with all his communications with our buyer and put our minds at ease.I would recommend Douglas Allen to all home buyers/sellers!I would recommend Andrew Bilby, everyone!You'll be in good hands and relaxed.

Mr · 28 September 2018

★★★★★ 5/5

Google

I dealt with Douglas Allen in Woodford Green and found the whole bunch to be friendly and professional. Steve and Donna gave me lots of information and Riana showed me round some properties. I also spoke to Lisa who helped me understand the process of buying and I am sure it won’t be long before they find my new home.

Jessica · 24 October 2020

★★★★★ 5/5

Trustpilot

Douglas Allen- East Ham

I was extremely impressed with the service I received from Douglas Allen East Ham. From my first enquiry in branch to completion, the whole process was seamless and stress free. I want to say a massive thank you to Natasha Facer, Hassan Anwar, Maureen Grey and Andrew Bilby for all their hard work and ensuring the speedy sale of my home. I would definitely recommend them.

Gemma · 30 September 2017

★★★★★ 5/5

Trustpilot

Woodford Green - Katie Battleday

The team in Woodford green, especially Andy and Katie have been very helpful with assisting me in looking for my first residential mortgage. Katie in particular has shown very good customer interaction skills and has not hesitated to contact me and advise me when appropriate. Above all, a level of trust has been established with her, which in my experience is not often between agent and buyer.

Ahilan · 29 January 2016

★★★★★ 5/5

Trustpilot

Very nice people who really do know …

Very nice people who really do know what they are doing. I have dealt with Steve and Will at Woodford Green before so I knew I would be in safe hands. It's the little things that make a big difference and the whole process is smooth and stress free. I have recommended them both to friends and will continue to do so in the future. Thanks

Emilee · 9 August 2017

★★★★★ 5/5

Trustpilot

Bilal Chadwell heath customer service

Hi we have been so far happy with the service in Chadwell heath branch. All staff have been really helpful. Bilal from day one his customer service been excellent . keeping us update and helping us view houses. He Has been very helpful and understanding. We actually came to Chadwell heath branch because of Bilal. His customer service was very good.We have sold our property through Douglas and Allen in Chadwell heath branch.we are now finding our property now.

Shahjahan · 6 February 2024

★★★★★ 5/5

Google

Thivi showed myself and my sister family a property today. He was very helpful and knowledgeable about the property and local area.

Zaf · 15 February 2026

★★★★★ 5/5

Trustpilot

I purchased my first home with Douglas…

I purchased my first home with Douglas Allen and my sales progressor, Nish Zafar, was just fantastic. So helpful, and so communicative and responsive. She really made the experience so much better and always went extra mile. Thank you!

Customer · 8 September 2025

★★★★★ 5/5

Google

I found all the staff, including Rumel who was the main agent I worked with, very accomodating, efficient and helpful. They were also a very friendly team. They saw my sale through to a successful conclusion.

Sue · 8 October 2025

★★★★★ 5/5

Google

After having a difficult experience with previous estate agents, Joshua and the team in Woodford made me feel really comfortable when it came to finding the right property for me, highly recommend!!

Gary · 10 January 2024

★★★★★ 5/5

Google

I have viewed few properties with Douglas Allen and from the start to the end has been a very good experience for the care and understanding. People involved from initial booking to showing were all genuine. Anne Marie , Thivi and Dawn are wonderful people to deal with .

Bikal · 19 May 2025

★★★★★ 5/5

Google

I have had a great experience as a purchaser with Ann-Marie. She was very responsive, personable and knowledgeable - both about the property itself, and in providing good suggestions. She has been helpful and prompt in responding to queries, and was also happy to arrange multiple viewings slightly outside of normal working hours to accommodate us. All in all, a great experience.

Josie · 28 November 2024

★★★★★ 5/5

Trustpilot

Andy did what he said he would.....

I had an initial meeting with Andy Dumas and he managed my expectations in terms of a likely selling price and advised me accordingly.He arranged an open day and from that two offers were received - this was all within 7 days of the property going on the market.I have received very good service and would recommend Andy to anyone else selling a property.

Stephen · 25 June 2018

★★★★★ 5/5

Trustpilot

Top Service from Douglas Allen Maureen Grey at the East Ham Branch

It was a difficult period selling my father's property as his health was deteriorating quite rapidly. Maureen Grey the Senior Branch Manager at Douglas Allen East Ham Branch was most helpful and key to the sale of the property. Maureen would always up date me and even contact myself out of her normal office hours to provide updates and to enquire as to my father's health. In the end she got an offer for my father's property higher than the asking price and I can not thank her enough for her professionalism and assistance with the entire process. I wish her all the best in her future and will always remember the top quality service she provided my entire family.

Michael · 22 August 2022

★★★★★ 5/5

Trustpilot

Met with mortgage advisor Dan Appleby…

Met with mortgage advisor Dan Appleby the other day at Douglas Allen Chadwell Heath, after he came highly recommended. Dan was fantastic from start to finish. Listened to what i needed and found me deals that no one has been able to. Dan has even managed to save me money on insurances with better cover. Highly recommend and cant fault his service! Thank you!!!

Kirk · 15 June 2018

★★★★★ 5/5

Google

Ray from Douglass Allen Woodford Bridge helped me massively, his customer service was fantastic and he managed to negotiate a great deal for me. Thanks Ray

Connor · 26 April 2024

★★★★★ 5/5

Trustpilot

Great service

This is our second time using the Douglas Allen team in Walthamstow. After buying our first property though them we have now sold a property with them as well. Maria was a friendly and approachable first contact discussing all then ins and outs of selling, most importantly she was honest and transparent about the whole process. Always able to answer any questions we had, and steered us through to completion. She also gave great advice on our search for a new home. Her team assisted us with chasing up the sale of our property and Ella was brilliant when time became a factor for us. I’d be entirely confidant at recommending Maria and her team to anyone looking to buy or sell a property.

Customer · 17 August 2022

★★★★★ 1/5

Trustpilot

The service provided was abysmal

The service provided was abysmal, although Lucy was very hands on and helpful she was failed by her colleagues. Information provided to other agents were innaccurate and this was very costly to us. We had to constantly contact the office for the latest information, we were rarely provided with any updates on the sale.

John · 1 October 2021

★★★★★ 5/5

Trustpilot

House sale achieved

I have just sold my late fathers house through Douglas Allen of Woodford Green. Stephen Ford and his team immediately recognised the nature of property and best way to market it. They took a straight forward approach which inspired confidence. Using close tenders they drummed up a great deal of interest and it came as no surprise when our asking price was met. Great job.

Simon · 9 January 2017

★★★★★ 5/5

Trustpilot

Great Service & Great Communications

We recently sold our house through Douglas Allen, and we received a timely, courteous & very helpful service from Simon & his team.He & his team, kept us informed on progress & any issues were dealt with quickly and efficiently.I wanted to say thank you to Simon and his team, for their attention to detail, help throughout and professionalism during the sale of our property.

Avi · 6 December 2016