Every review we hold for the Redbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotvery helpful and knowledgeable
I would like to take this opportunity to personally thank Jat and Lucy for all their hardwork they have put in to helping me find a property. Unfortunatly i did not purchase through douglas allen, as they did not have a suitable property for myself. However the customer service i recieved was outstanding and very professional. I would most definitely recommend. Thank you for all your help, have a happy new year.
Clair · 31 December 2015
Agent replied · 22 November 2024
Dear Clair,Thank you very much for your 5 Star rating of the service you received from our Walthamstow office, in particular from Jat and Lucy there. They will be delighted that you have found the home you wanted and that their efforts have been recognised by you in this way.I wish you a happy New Year in your new home!Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleRumel, James and Ann-Marie were an amazing help in selling my house. They were always available for a chat and were tireless in getting the sale over the line.
Graham · 25 June 2024
Agent replied · 23 October 2024
Hi Graham,
Thanks for leaving us such a great review! We'll pass on your kind words to Rumel, James, Ann-Marie and the team.
All the best,
Douglas Allen, Woodford Green
★★★★★ 5/5
TrustpilotHassle free professional experience!
My case was handled primarily by Peter Arrowsmith, who was incredibly polite, helpful and professional in keeping me updated as to what was going on with regard to my purchase. As a first time buyer he and the rest of the team at Douglas Allen made my journey from viewing to purchase a much easier experience than I was expecting. I cannot recommend Peter and everyone at DA highly enough.
Samuel · 28 June 2018
Agent replied · 22 November 2024
Dear Samuel, I am so pleased to hear that Peter and the team at the Hornchurch office made the buying experience a much better journey and experience than you were expecting. Being on hand and dealing with clients both politely and professionally will always help to make the process of buying your home easier, reducing any potential stress whilst making your purchase more enjoyable.Thank you for using Douglas Allen and remember we are here to help with anything else you need.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
GoogleDawn is great.
She has shown us round a couple of houses now and is always professional and very knowledgable about the market and takes time to answer all our questions.
She is super friendly, flexible with our schedule and I highly recommend.
Karen · 22 March 2025
★★★★★ 5/5
TrustpilotChristy at Douglas Allen couldn’t have…
Christy at Douglas Allen couldn’t have been more helpful with my property search. She’s very informative, let me know of things to look out for when buying a house and even recommended I instruct a solicitor before I find my home so I’m prepared. Being a first time buyer it’s hard to know what you should and shouldn’t do. Thank you Christy for helping me with this.
Sarah · 11 January 2020
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave such a detailed review. Best wishes,Douglas Allen
★★★★★ 5/5
GoogleWe purchased a property with Douglas Allen. They were brilliant from the start and ways answered any questions that we had. Dawn was brilliant as well as all other staff.
Hassan · 20 August 2025
★★★★★ 5/5
TrustpilotDouglas Allen Woodford Green
Thanks to Morgan for finding us our property and always being available to help when needed. Morgan went above and beyond to help with the process. He put us in touch with conveyancers and went out of his way to make numerous calls so I could get the best deal on booking a further survey on the property we were purchasing. We are really grateful for the service they have provided.
Leah · 27 January 2017
Agent replied · 22 November 2024
Hi Leah,thank you for your comments regarding Morgan at the Woodford Green branch. Morgan is our newest team member and its great to see that he is fitting in to the Douglas Allen way of Helping our customers.I hope your purchase runs smoothly and you will be happy in your new home.Rob WadeAssociate Operations Director.
★★★★★ 5/5
TrustpilotExcellent Professional Service
I would just like to say a big thank you to Aseena, Robin, Matthew & Tanya for their dedicated hard work, advice and for their professional service in selling our flat. We were kept fully informed all of the way through the viewing and sales process right up to the final completion. Very satisfied customers! We would recommend this company.
Frances · 26 September 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotGreat agents
Douglas Allen was able to sell our house faster than 2 previous agents we were with. We spoke with many helpful colleagues at the Chadwell Heath branch. One of the main people we spoke to was Bilal. He was very helpful and friendly and always made sure things were upto date and communicated in a very polite and kind manner.
Misma · 4 March 2025
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team at the Chadwell Heath branch. It's wonderful to know we could sell your house efficiently and that our colleague provided such helpful and polite service. We truly appreciate your kind words.
★★★★★ 5/5
TrustpilotSigned up due to Maureen!
We signed up for listing our property with Maureen Grey at the East Ham branch as she was an absolute pleasure to work with. She had a wonderful nature, transparent and professional in ALL aspects of her conduct. The rates offered are great and we are really excited to be on the market for what we hope will be a success. Either way, we certainly recommend Maureen and can’t speak more highly of her! Thank you, Rishi & Brioni Lal
Brioni · 14 March 2023
★★★★★ 5/5
TrustpilotExtraordinary
We have moved many times in our lives but I have to say recently we used Douglas Allen in Woodford Green and it has been a real eye opener. The personal service I received from Steve and Greg was second to none. What we thought was good service from other agents pales in comparison to the courteous and professional service I had from them. Faultless service and always with a smile.
Alick · 4 August 2016
Agent replied · 22 November 2024
Dear Breed,Thank you for your comments regarding the personal service that you received from Steve and Greg in the Woodford Green Branch. Our aim is to out passion every client and it seems that you have experianced this service.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
GoogleJoanne Clark showed us a property for sale in Woodford. She was at the site punctually, she showed us the property in a very good light and in a very professional manner. On the basis of Joanne's extremely good presentation, we were sorely tempted to make an offer, but we are over 75 and much too old to take on a property of that size. Joanne is a credit to her employers.
Fred · 24 October 2023
★★★★★ 5/5
GoogleThank you we were helped by Ann- Marie Avila who never gave up on us and it’s through her we sold our house.
Alessia · 23 September 2024
Agent replied · 23 October 2024
Dear Alessia,
Thank you for your lovely review. We're pleased to hear that Ann-Marie's dedication helped you sell your house. It's wonderful to know that our team could assist you every step of the way.
Best wishes,
Douglas Allen
★★★★★ 5/5
TrustpilotGreat service
Great service, I would like to say a big thank you to the guys at Douglas Allen Chingford. They always made us welcome and were there for us every step the way. James and his team were amazing and Natasha had a very calming manner which helped us to purchase our new home with limited stress. We would recommend them to anyone buying or selling as there service was fantastic.
Kevin · 10 November 2017
Agent replied · 22 November 2024
Hi Kevin,Thank you for taking the time to post your 5 star review regarding James, Natasha and the rest of the Chingford team.Its great to see that they helped you through the transaction and you are now in your new home.Thanks againRob WadeAssociate Oprations Director
★★★★★ 5/5
TrustpilotDouglas Allen Woodford Green
We used Douglas Allen in conjunction with their affiliated On Line auction company. The service was seemless, with the local DA Woodford Green guys happy to provide the viewing service and the local marketing. I also work in the financial service sector and having talked to a couple of alternatives chose DA having met Ray as I felt I was getting impartial and objective advice with none of the BS that is occasionally associated with estate agents. I would definately recommend them and use them again.
Alec · 14 April 2024
Agent replied · 22 November 2024
Good Afternoon Alec, Thank you for taking the time to leave such a detailed review. We're glad to have provided you with a great service. All the best, Douglas Allen
★★★★★ 5/5
TrustpilotWe recently enquired about viewing a…
We recently enquired about viewing a property at Douglas Allen and met with Khaleesha and her team, she went above and beyond to help us with matching us to the right properties in the area. We have decided to put our search on hold till next year but we will be definitely go back to Khaleesha and her team.
Lena · 28 October 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotEllie has been fantastic in supporting…
Ellie has been fantastic in supporting me through the journey of finding a home for my family. Her customer care is exceptional. She made sure I was aware of all the other professionals that will support me in this journey. I have not yet found the ideal home but know she is doing her best as I am very picky.
Madina · 25 August 2021
Agent replied · 22 November 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotDouglas Allen Barkingside!!
I bought my first new property with through Douglas Allen in Barkingside. Joe was helpful from start to finish - the whole way through the process, very friendly too. Kept me up to date with the details and chasing up when necessary. Hasan was also very helpful.The solicitors (JSLAW) who were recommended by Douglas Allen were very efficient and straightforward.I do not hesitate to recommend friends or family.A.Kamberi
Agron · 6 March 2019
Agent replied · 22 November 2024
Dear Agron, Thank you for your kind recommendations for both our company and JS Law one of our panel solicitors. Being helpful and available is certainly how we really help our clients move forward on their life's journey. We fully understand that during the sales process there will be speed bumps along the way and being there to ensure these are dealt with in a positive and friendly way is how we can really make the difference.We look forward to helping anyone you know moving forward.Kind regardsPaul Ingleton - Associate Operations Director
★★★★★ 5/5
TrustpilotA1 experience
I found Will Nash advice when I was trying to get a mortgage was brilliant. He cut through all the jargon for me and consaquintly got my mortgage approved. Advised me on my options and always available to talk or ask questions. Steve Ford was also insightful on general enquires for the purchase of my first house.
You really can't go wrong with support that I was given.
Thanks guys
Brendan
Brendan · 1 October 2015
Agent replied · 22 November 2024
Dear Brendan,I am glad that Will was able to do for you what he has done with hundreds of other Douglas Allen customers over many years. During that time he has helped so many people finance their home purchase whilst saving them much time and money, I would even go so as to say he is probably the most successful Mortgage Advisor in the country yet still provides the 'personal touch' as you have commented on.Steve and Will be thrilled with your 5 Star review and I am sure will join me in wishing you well in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
GoogleRumel has been great from start to finish, was really helpful throughout the process of buying my first home
Anna · 18 November 2024
Agent replied · 23 November 2024
Hello Anna,
Thank you for your review! We're glad to hear that Rumel was able to assist you so effectively throughout the process of buying your first home. It's wonderful to know that you had a positive experience with us.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleDear Rumel and Team, Thank you so much for assisting us in finding our ideal house.Our path to purchase our home was difficult, but we were able to complete it successfully because we had you by our side. Thank you for your hard work, patience, and devotion along the journey, and, most importantly, for assisting us in finding our dream home. You are an asset to the firm. Highly recommended.
With · 2 October 2024
Agent replied · 23 October 2024
Good Morning,
Thanks for leaving us such a lovely review, we really appreciate it. It's fantastic to hear how positive your experience of searching for a property with us has been. We're thrilled to know you're satisfied with our service.
Best wishes,
Douglas Allen
★★★★★ 5/5
GoogleGreat choice getting douglas allen to sell our home . Dawn from the woodford team has been very supportive from the start ,assisting with the whole process for me and my family which we really needed being a first time seller / buyers . Dawn Got my home sold in a decent time and at a good price and on one Saturday ,covered 20+ viewings . Would 💯 recommend 👌
Richard · 2 October 2024
Agent replied · 23 October 2024
Hello Richard,
Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass your kind words on to Dawn and the team!
All the best,
Douglas Allen Woodford Green Estate Agents
★★★★★ 5/5
TrustpilotThank you Andrew!
Applying for a mortgage isn't an easy process! Andrew Seymour of Woodford Green branch has not only made it easy but also enjoyable through his profeesional & friendly approach! Thank you Andrew!
JAFF · 7 April 2024
Agent replied · 22 November 2024
Hi Jaff,
Thanks for leaving us a review. I'm delighted to hear that Andrew was able to help make the process a little easier.
Barkingside Branch Manager
★★★★★ 5/5
TrustpilotMaureen has been amazing since we…
Maureen has been amazing since we decided to sell with Douglas Allen, she has been so approachable and incredibly communicative through out the pandemic. Maureen would call in on me just to make sure i was okay! Now as the market has been essentially opened back up again we have viewings we never thought possible and she is still as tenacious as ever. Really happy!
Georgina · 19 May 2020
Agent replied · 22 November 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
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