Trusted Agent profile Β· Redbridge

Douglas Allen Woodford Green reviews in Redbridge

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

2,011 reviews across 2 platforms

384 High Road, Woodford Green, IG8 0XQ, Redbridge, IG8 0XQ

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Douglas Allen's office in Redbridge, at 384 High Road, is rated 4.7 out of 5 across 2,011 reviews on two platforms, including 252 Google reviews rated 4.9.

Google logo

4.9 / 5

252

Reviews on Google

This office

Trustpilot logo

1,759

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Redbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Customer Service

We recently started our search for our new home in or near Woodford Green and have seen a few houses with different estate agents.We were recently contacted by Joanne Cark of Douglas Allen, Woodford Green branch. She was very pleasant, efficient and totally professional and arranged a viewing for us on 11 Feb 2023. It was indeed a pleasure to meet her along with the very pleasant vendor. Joanne was as expected brilliant and was able to give us all necessary details regarding the house in question. She was very efficient, friendly and helpful. We are certain that based on our needs, she will find the house commensurate to our needs. We look forward to having more interaction with her. Thank you Joanne.

BB Β· 14 February 2023

5/5

Trustpilot

Excellent customer service from sales agent.

I am very happy to leave positive feedback for sales agent Aleisha, in the Walthamstow branch of Douglas Allen. She’s been my main point of contact, for the company in arranging a viewings, leading to a potential purchase. She has been an absolute delight to deal with. I found Aleisha to be both professional and polite. Aleisha is a credit to the branch, and no doubt will continue to succeed in her career. Overall I’m very happy with the service given by Douglas Allen, Walthamstow, and look forward to any further contact from them in the future.

Kate Β· 6 February 2023

5/5

Trustpilot

Great service

The sale of my house was very simple with Gregory Moore at Douglas allen Woodford. He was different to other agents I have dealt with in the past and guided me the whole way. Even on his day off Steve was there to help with the offers. Overall I was very happy with the whole transaction. I was sold and completed within 2 months as Greg promised so thanks again.

Mr Β· 17 March 2016

Agent replied Β· 22 November 2024

Dear Mr Turner, Thank you for your feedback regarding Greg and Steve at the Woodford Green branch. I am pleased to hear that Greg guided you through the moving process from start to finish. I hope you will be happy in your new home.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Barkingside

The stressful process of buying a home for the first time was made infinitely smoother thanks to Rumel Miah, who was a consistent and reliable point of contact. Rumel was extremely attentive and provided invaluable advice and insight to the buying process. Faisal Hussain helped with securing a mortgage, and I am very grateful for his knowledge and efficiency. Andy Dumas was also very helpful towards the end when I needed help chasing up solicitors. Fantastic team!

N Β· 6 May 2023

5/5

Trustpilot

100 stars for both Arbaz and Hasan πŸ˜Šβ€¦

100 stars for both Arbaz and Hasan 😊 Top agents in the UK! Arbaz has been absolutely amazing in helping us secure our dream home. Honestly these guys are just the best peoples agents ever. They dont think of you as a number but a person, they are extremely polite courteous and treat your transaction as if it was their own. Arbaz cant thank you enough...you are a peoples agent always keeping your promise and getting back to us promptly with any questions we may have had....you are in our eyes thes best estate agent in the UK. Your proffessionalism and patience and determination to help us secure our dream home will ALWAYS be remembered and definately we will let people know of you and to only go to you as they wont be let down. what a wonderful journey it has been. Thanks Arbaz and team!!!!!!

Nabila Β· 27 January 2023

5/5

Trustpilot

Great team

Great team, Steve and Khaleesha were second to none when it came to getting my property on site quickly. They already had people on their books looking in my area so a good amount of viewings compared to other agents from the start. They sold my property very quickly, I have already recommended them to several people and will continue to do so.Thank you so much!!! x

Deborah Β· 26 March 2019

Agent replied Β· 22 November 2024

Dear Deborah,Thank you so much for your kind words and 5 Star assessment of our Woodford Green office who you have recently sold your home through. Both Steve and Khaleesha are exceptional at what they do, always giving a 'premium service' at all times.Thank you very much for your custom and indeed for your recommendations!Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

Will Nash

Our experience with Will Nash was second to none: What he does not know about the mortgage industry could probably be written on the back of a postage stamp. Not only was he helpful and proactive on behalf of his clients, his knowledge of the market ensured that he would obtain the best solutions with alternatives. I would not hesitate to use his services again or pass on any recommendations.

Dave Β· 14 January 2016

Agent replied Β· 22 November 2024

Dear Mr Ferguson,Thank you for your 5 Star assessment of Will Nash, your words are very kind and much appreciated.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Excellent Service

Luke and Ray were excellent in getting my property sold for the price I wanted. I was previously on with another well known (but very inexperienced) agency in the area who were unable to get any offers on my house in 3 months. Within a few weeks of being with Douglas Allen I had a few offers one of which I accepted and successfully completed thanks to these guys. It was a pleasure working with them and would highly recommend if you want experienced, professional and helpful agents. Thanks guys!! Hope to work with you again in the future

Karis Β· 23 January 2023

5/5

Trustpilot

Thank you!

After spending a long tiring two years looking for a home, I was recommended these agents by a friend. I mainly dealt with Will for my mortgage product, and Asena, Sarah they both kept us well informed of all new properties every week! Great work girls well worth going to them if your looking for a helpful agent, I couldn't thank them all enough! :-)

Anita Β· 17 January 2020

Agent replied Β· 22 November 2024

Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Douglas Allen have been fantastic

Douglas Allen have been fantastic. They have helped us from start to finish. Also reassuring us throughout, and when I got stressed telling me not to worry . A massive thank you to Joelle who was my little angel, she was so experienced and guided me and my family throughout. I would recommend Douglas Allen to anyone thinking of moving. They are professional and experienced in what they do.

Lesley Β· 10 May 2017

Agent replied Β· 22 November 2024

Dear Lesley Ann,Your feedback that our Basildon office has been fantastic is always much appreciated, I will pass on your comments that Joelle has been your little angle as this is exactly the service levels we aim to achieve on every occasion, it is through the training and development of staff we ensure that the service levels and experience to guide you through what can be a difficult time are achieved.I wish you and the family all the very best for the future.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Khaleesha Loveday was proactive re property purchase

Khaleesha Loveday was proactive, professional and responsive in relation to helping us find a property.We really appreciate all her support in a closing a deal in this fiercely property competitive market especially in the are we were looking for. We recommend Douglas allen and Khaleesa for their proactive approach and seamless process in place and speed due to vast experience they have in this market.Best Amal Simothy

Amal Β· 9 January 2019

Agent replied Β· 22 November 2024

Dear Amal,Thank you very much for posting this 5 Star review of how Khaleesha and her 'VIP' service helped you find your new home, she will be delighted with your recognition of her.We wish you much happiness in your new home.Kind regards,Jon Holden - Managing Director

5/5

Trustpilot

East Ham office

I want to say a big thank you to all the team at the East Ham branch. I think the friendliest estate agents I have ever met. They remind me of a little family! I want to give a special mention to Waseem, Maureen, Hasan and Faisal. They have been very proactive in my search for a BTL property. Very accommodating and flexible with viewings. Really impressed. Thank you!

Laura Β· 31 October 2016

Agent replied Β· 22 November 2024

Dear Ms Halicioglu,Many thanks for your kind words regarding our Wanstead office and your 5 Star review. Ray and Abu will be extremely pleased with your recognition of their service and efforts to find you a suitable property. We simply want to be as helpful as possible and stand out amongst the competition - something that we call 'Outpassioning!'.Kind regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Ashok @Woodford Green

Ashok was the sales advisor in my sale , he was professional knowledgeable and very helpful in the whole process.The SDLT deadline meant that we had a race on and he was instrumental in ensuring the sale proceeded smoothly.I would Highly recommend this office I must mention Keith who was also a huge help in liaising with all parties.

A Β· 15 July 2021

Agent replied Β· 22 November 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Google

Massive shout out to Joshua and the team at Douglas Allen Woodford Green. Had a great experience when dealing with the team and they did a great job in helping find the right property for me. HIGHLY RECOMMEND!!

Jay Β· 24 October 2023

Agent replied Β· 23 October 2024

Hi Jay, Thank you for leaving a review! We're happy to hear you've had such a great experience with Joshua and the team at Woodford Green and how they've helped you find the right property for you. Best wishes, Douglas Allen.

5/5

Trustpilot

Excellent professional service

Jill, Carl and the team at the billericay branch were excellent . Very professional and we instantly felt at ease following a very poor experience with a competitor. There is no doubt that you are more expensive than your competators however we are confident that the property will sell in their hands Tony who took the photographs consulted us throughout the process So a very good experience all round

Mr Β· 23 June 2015

Agent replied Β· 22 November 2024

Dear Mr & Mrs Armitt,Thank you very much for your kind comments relating to our Billericay office and in particular to Gill, Carl and Tony, they will be delighted to hear how their efforts have impressed you so much compared to your with experience another agent.I am confident in Gill and her team being able and most willing to secure a successful sale of your home.Regards, Jon Holden, Managing Director, Douglas Allen

5/5

Trustpilot

Excellent service from Walthamstow team

After instructing DA Walthamstow to sell our property we have been very impressed with hign level of customer service from Christian, Casey and the team.A special mention needs to go to Christian who has gone above and beyond helping us sell our property! We chose Douglas Allen over other estate agents because of Christians enthusiasm and professionalism and would happily recommend to others. Keep up the good work!

Kelly Β· 3 November 2016

Agent replied Β· 22 November 2024

Hi Kelly,Thank you for your kind comments regarding Christian and Casey, It's great to hear that our staff have gone above and beyond to help you. I hope that your sale goes through smoothly and you will be happy in your new home.Thanks againRob WadeAssociate Operation Director

5/5

Google

Dawn has been great showing us properties over the last month. Very knowledgeable about the woodford area especially with regards to schools and transport. I know that Steve and the team will find us our perfect property.

Ned Β· 24 October 2023

Agent replied Β· 23 October 2024

Hi Ned, Thank you for taking the time to leave a review. We'll pass your kind words along and we wish you all the best with your property search! Kind regards, Douglas Allen.

5/5

Trustpilot

I just want to thank Hasan and Maureen…

I just want to thank Hasan and Maureen I had a very good experience especially that I’m selling after 35 years and I like the fact that when I call somebody picks up Also hasan has helped me EVERYTIME I call and I can’t thank you enough Thank you Maureen, Hasan, kash, Nasir and Riana brilliant work

Ann Β· 6 September 2021

Agent replied Β· 22 November 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

The service I received from Stephen Ford

The service I received from Stephen Ford was exemplary especially with all the problems further down the chain he kept me updated and always ready to assist he certainly went beyond the call of duty I was extremely grateful to him for his care and attention in what proved to be not an easy sale with the chain complications.

Bett Β· 13 April 2021

Agent replied Β· 22 November 2024

Thank you for taking the time to leave a review. Best wishes,Douglas Allen

5/5

Trustpilot

Excellent service

We have been looking for house for a while. Since I started my house hunt with Douglas Allen I am confident that soon we will find our dream house. Douglas Allen Chadwell Heath staff is experienced, proactive and friendly. Emma is a brilliant member of the team and always available if we need her expert advise. I highly recommend Douglas Allen and Emma for buying and selling services.

M Β· 7 April 2016

Agent replied Β· 22 November 2024

Dear Mr Faheem, I am pleased to see that Emma at Chadwell Heath is helping to find you a property and delivering on our companies promises, We remember that when you are looking to buy your dream home their are many hurdles to overcome, as you state we are there to help in every aspect of your move. I am sure the team will do everything to find you your dream property and I would like to wish you all the best.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Sale

Rachel and the team were brilliant. Living so far away from the property as i was selling on behalf of my father added extra complications which they dealt with brilliantly, to a point that this was the easiest sale i have ever had. They even found other agencies who could help with the contents making it so easy for me when i visited to sort out personal items.

Mike Β· 23 March 2016

Agent replied Β· 22 November 2024

Dear Mr Daly, Thank you for your feedback on our Chigwell office especially Rachel, I will pass your comments on to her, it is very important as an industry to remember that we are not selling someone's property and that we are actually helping them with all the intricate parts of the move. it is always great to receive feedback where this has been appreciated and worked well. I can see that this was the easiest sale that you have every had, if you know any other people in an area we cover we would love to offer them the same level of service.Kind regardsPaul IngletonAssociate Operation Director

5/5

Trustpilot

Amazing help

Shawn from Douglas Allen East Ham was amazing! He sold our elderly hoarders cousins house in only 4 days! He went way beyond his duties as an estate agent to help out in whatever way he could. Thank you Shawn for all your help, this sale was not an easy one and not for the faint hearted! Very pleased with the service. Again thank you.πŸ˜€ The Evans Family.

Evans Β· 11 March 2016

Agent replied Β· 22 November 2024

Dear Evans Family,Thank you for your comments about Shawn and East Ham team, I am pleased to hear that Shawn has gone beyond his duties to really help you with the sale this property.Thanks againRob WadeAssociate Operations Director

5/5

Trustpilot

Will Nash

Will Nash is an excellent advisor. He has advised us on a few mortgage purchases over the years. He has always been attentive, accessible, professional and knowledgeable. He is quick to respond to any doubts or questions you may have - whether that is mortgage related or more generally related to the property purchase process. We have enjoyed working with Will and will do so again without hesitation.

Pradeep Β· 17 January 2016

Agent replied Β· 22 November 2024

Dear Pradeep,Thank you so much for your 5 Star assessment of Will Nash, we welcome you to return when you next expert mortgage advice and help.Regards,Jon Holden - Managing Director, Douglas Allen

5/5

Trustpilot

Douglas Allen review

We are very happy with the professional and friendly service we have received so far regarding the taking on of our property. Everything has been done efficiently and quickly with always our interests at heart. The Barkingside Manager Les Carter and all the staff connected with the company have been a pleasure to deal with. We would have no hesitation in recommending Douglas Allen to all future vendors.

Mr Β· 23 June 2015

Agent replied Β· 22 November 2024

Dear Mr & Mrs Bernstein,Thank you very much for your valued feedback. I am glad you found Les and his Barkingside team such a pleasure to deal with, providing the highest level of customer service is a priority of ours and it's good to hear that we have succeeded in this respect on your behalf.I wish you every success with your move.Regards, Jon Holden, Managing Director, Douglas Allen

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