Trusted Agent profile · Reading

Winkworth Reading reviews

4.1

★★★★★ Great

1,207 reviews across 2 platforms

Blagrave House, Reading, RG1 1QB, RG1 1QB

Winkworth's office in Reading, at Blagrave House, is rated 4.1 out of 5 across 1,207 reviews on two platforms, including 362 Google reviews rated 4.6.

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4.6 / 5

362

Reviews on Google

This office

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845

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Thank goodness for Winkworths.......We have bought, sold and rented out many properties over a good many years and having joined up with James Hathaway and his team at Winkworths we can now have complete peace of mind. They go the extra mile to ensure we, the landlord, and our tenants, are completely happy. Nothing, but nothing, is too much trouble. We recommend them 100% for both sales and rentals...Totally reliable and professional. Richard & Jo Howard.

Jo · 27 October 2018

Agent replied · 25 October 2024

Many thanks Jo

5/5

Google

Winkworth were fantastic with the management and sale of my rental property. Extra thanks to Nicola for handling the sale, she went above and beyond to ensure that it progressed as quickly as possible & kept me updated throughout. I wouldn’t hesitate to recommend their services.

Tom · 26 October 2023

Agent replied · 25 October 2024

Hi Tom, Thank you so much for this kind review. It has been a pleasure working with you on the sale of your property.

5/5

Google

Just completed the deal to buy a property in Reading. Winkworth is a reliable estate agent company. I'm quite impressive by the professional staff Nicola who help me to buy my first property in the UK. Her services is excellent, informative and professional. I would highly recommend Nicola and Winkworth as your estate agent! Thanks so much Nicola!

Cheung · 26 October 2022

Agent replied · 25 October 2024

Thank you so much for this kind review. We wish you all the best in your new home.

5/5

Google

This was the first time we had used Winkworth Reading. It was a real pleasure - thank you Robin for your commitment, guidance, proactive approach, excellent communication and energy.  Thanks also to James Hathaway - you gave us the confidence we needed to use Winkworth - thanks for your guidance along the long way to selling our Reading town centre apartment during a difficult housing market.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 12 January 2021

Agent replied · 11 January 2025

Dear Paul, We are delighted to have been of service and Robin sends his warm regards. Thanks again

5/5

Trustpilot

Shaun and Aaron were amazing

Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!

Customer · 17 August 2023

1/5

Trustpilot

If only we could give a 0 score.

If only we could give a 0 score. Worst letting agent we have ever had the misfortune of coming across. No communication, no call backs, no explanations and no assistance. Avoid

Adam · 6 October 2026

5/5

Google

I have contacted James Old for his opinion on investment property, he is exceptional and gave outstanding information. He has tremendously helped through my property buying journey. I cannot recommend James Old enough. He responds very fast, direct to the point and professional. In addition to that they are all lovely to work with. Thanks for everything.

123 · 26 October 2022

Agent replied · 25 October 2024

HI, Thank you so much for this kind review!

5/5

Trustpilot

Dan & Jonas - Lettings

Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing

Jane · 14 May 2026

Agent replied · 27 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Trustpilot

Excellent Experience

I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.

Hywel · 2 January 2026

Agent replied · 20 March 2026

Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.

5/5

Trustpilot

Kensal Rise’s best estate agent

Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.

Mrs · 5 June 2023

Agent replied · 23 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag · 2 April 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

A Stellar Experience

A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos · 8 July 2023

5/5

Google

Greg and Trudy were such a huge help! They always replied so quickly and were on top of everything, making sure all the communication and coordination went smoothly.Grateful for their help!

Robin · 8 September 2025

1/5

Trustpilot

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Angie · 19 May 2026

Agent replied · 27 May 2026

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

I had a great experience viewing the property with the agent. They were very friendly, professional, and knowledgeable, and were able to answer all of the questions I had.

Isha · 4 October 2026

5/5

Google

Dean made the search for a new home really straightforward and was great to liaise with during the whole process. Never had such a stress free move. Thanks so much!

Eleanor · 8 September 2025

1/5

Google

Not professional. After scheduling a 5pm viewing ( 9 Brechin Court) on a Tuesday a week in advance, the agent calls me around lunch time confirming the viewing, which I confirmed. At 4:55 (as I am 1 minute away the property) agent calls and says that the viewing is not possible and need to reschedule. They do not give a strong enough reason. The reason is the house at the moment is “not in a viewing condition”. No follow ups, not the slightest customer care shown. They need to understand their job and do that properly! Highly unprofessional, would not recommend this. Poor management, poor agents leading to a very unpleasant experience.

Nikola · 28 May 2024

Agent replied · 25 October 2024

Hi Nikola, We are so sorry that this has happened. We attended the property after the current tenant had said it was suitable for viewings, only to find that this was not the case. We then had to cancel all 13 viewings last minute as it was a safety concern and immediately remove the property from the market. We apologise this has happened and ensure you it will not happen again. We will be back in touch to re-book your viewing once the property is sorted. Charlotte @ Winkworth.

5/5

Google

I recently used Winkworth to sell a property and would have no hesitation in recommending Michael and the team to anyone looking for a first class experience and painless sales process.

John · 28 May 2024

Agent replied · 25 October 2024

Hi John, Thank you for this kind review. We wish you all the best in the future!

1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris · 10 May 2024

Agent replied · 23 October 2024

Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington

5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas · 30 July 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas · 4 April 2023

Agent replied · 23 October 2024

Thank you very much for the excellent review.

5/5

Google

I was assisted by Greg Darby and he made the whole process of selling my home very easy. He knew that I was a first time seller and so made sure that I understood everything from step 1 to signing on the dotted line. I would thoroughly recommend him for anyone looking to sell in the Reading area. Quick and easy - just what I wanted.

Spinningrim · 10 December 2024

Agent replied · 24 December 2024

HI, Thank you very much for this kind review!

5/5

Trustpilot

exceptional

I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.

Eve · 26 October 2022

Agent replied · 23 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Winkworth Reading are simply exceptional. I’ve worked with them for over 5 years and every experience has been positive. James and his team are highly professional and experts in their field. I could not recommend them more highly.

Adam · 9 December 2023

Agent replied · 8 December 2024

Hi Adam, Thank you for this lovely review!

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