Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic estate agency. My move was far from easy and I experienced 3 estate agents in the process. WINKWORTH were head and shoulders above the others. Especially Robin miles and Gareth Hughes who went above and beyond to proactively sell my house. They were on it, had a sense of urgency when needed without getting flustered. Were proactive. Sorted issues out before I even had to call - they would even phone me with a recommendation. They also took on full accountability and responsibility and did daily chasing on things when needed with buyers and solicitors.
The.naive.artist · 12 November 2018
Agent replied · 10 November 2024
Dear Nicola,
Thanks so much for your delightful review.and it has been a pleasure acting for you.
★★★★★ 5/5
GoogleWe were feeling a little bit uneasy after moving to the UK from the states and being burned by a number of agents. After being cited fees that were extremely high (almost a full months rent by one agent) we found Winkworth.
Many agents were not straightforward and even tried to hide their ridiculous fees. James and the team at Winkworth were extremely transparent and great to work with. Everyone on the team was great with communication and have always been prompt. The team went above and beyond to help us move in on short notice.
We felt great about our experience with Winkworth!
Joe · 27 October 2018
Agent replied · 25 October 2024
Dear Joe, Many thanks for your kinds words, this means a lot to us and delighted you are happy with our services.
★★★★★ 5/5
GoogleRobin is absolutely incredible. His advice and help has been second to none, we can't recommend him highly enough. Every step has been exceptional with the utmost honesty and knowledgeable guidance throughout our first house sale. If we were staying in Reading we would not hesitate to sell our next house with Winkworth. Thank you so much for everything, you are amazing and we are passing your details onto friends intending to sell in the near future :)
Sam · 27 October 2019
Agent replied · 25 October 2024
Thanks very much for your great review Sam ,much appreciated!
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotDidn't respond to an enquiry then lied
Didn't respond to an enquiry.
Prompted, then lied about property status/availability.
Shut down responses when questioned about it.
The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!
Anna · 8 September 2026
★★★★★ 5/5
GoogleIt was the second time I sold with Winkworth Reading Estate Agents and on both occasions the process went very smoothly. We had accepted offer just after 2 weeks our property was on the market.
After that we were looked after very well too. Trudy took charge of coordinating the process . She was fantastic help to communicate with our buyers and people who we were buying from. I wish every agency have coordinator like her. We moved in 11 weeks from making offer for our dream home. I believe such a greasy time was only achieved because of Trudy coordinating it. Thank you again.
Beata · 4 October 2024
Agent replied · 25 October 2024
Hi Beata, Thank you for this kind review! We wish you all he best!
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Diana · 3 May 2026
Agent replied · 27 May 2026
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI recently worked with Winkworth to rent out my flat, and the results were outstanding. After more than 90 days of minimal progress with a previous agency, Winkworth stepped in and secured reliable tenants within just a few days! Their speed and efficiency in finding qualified tenants were truly impressive.
From start to finish, the team was professional, communicative, and detail-oriented. They kept me informed at every stage, making the entire process incredibly smooth.
The proactive and thorough service made me feel confident that my property was in the best hands. I highly recommend Winkworth to any landlord looking for fast, reliable, and exceptional service.
Nicola · 25 September 2024
Agent replied · 25 October 2024
Hi Nico, thank you for this kind review. We look forward to working with you in the future!
★★★★★ 5/5
GoogleWinkworth is the best agency (in many ways) we have ever dealt with. Great communication and customer service, they always listen to our needs. Special thanks to Amy Parry who helped to make our dream come true (to be able to keep a dog at the property), but thank you for all the hard work of the rest of the team.
Agnes · 26 October 2022
Agent replied · 25 October 2024
HI Agnes, thank you for taking the time to write this lovely review!
★★★★★ 4/5
GoogleI recently had a great experience with lettings agent Isabelle for finalizing the property. She patiently answered all questions and further got more photos and information which helped us in the decision process. Thanks for all the services lsabelle, looking forward to a great letting experience with winkworth.
Pallavi · 11 July 2026
★★★★★ 1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
A · 7 July 2026
Agent replied · 24 September 2026
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
★★★★★ 5/5
GoogleCharlotte has been amazingly helpful and efficient to help us making an offer for a property and have it accepted, all this being done from France as we were still not allowed to come to the UK due to our visa starting date. I really recommend this agency!
Sébastien · 26 October 2023
Agent replied · 25 October 2024
Hi Sebastien, thank you for this lovely review!
★★★★★ 5/5
GoogleAnnette was amazing and helpful getting us into our flat quickly and efficiently. Joe was also speedy arranging viewings and admin. Sadly since we moved in, management has been appalling. On 5/12 we were told we would be updated in two days about a long list of issues (dirty carpets and sofas, tv and satellite not working, dangerous furniture needing removal, plumbing issues). It’s 13/12 and we have heard nothing and nothing has been fixed. It looks very much like the service is good when trying to get your money and poor once they have it.
Update 6/5/23. It seems Winkworth had outsourced property mgt and were in the process of bringing it back in house when we had our problems. We dealt with James Hathaway, a director, subsequently and he was brilliant. Sorted out all our problems and was really responsive. Would recommend highly now.
Sean · 26 October 2023
★★★★★ 5/5
GoogleNicola has been incredible throughout the process of buying our new home. From showing us around initially, to answering all our questions via telephone and email, chasing for updates and also keeping us updated throughout.
We also had great support from Michael when we had to negotiate with the seller regarding repairs. He really made us feel at ease throughout and was so supportive of us for moving into our new home. He even recommended a coffee shop and Indian takeaway for when we move in too!
We were so happy to find our dream home with Winkworth in Reading!
Lewis · 26 October 2023
★★★★★ 5/5
GoogleAbsolutely lovely people to deal with! So friendly talking on the phone. Online forms maybe a but laborious but not a reflection of the company itself. Very excited to move into our new home any they’ve been extremely accommodating and straight forward. Thank you Winkworth Reading ☺️
J · 11 July 2026
★★★★★ 5/5
GoogleNicola Roberts was the best sales co-ordinator. It was my first time purchasing a property and the process was unfortunately delayed due to solicitors and she was so friendly, attentive to our case and always available when I needed her. Never seen anyone so dedicated to their job, she honestly when beyond and above for us. Best customer service I cannot recommend Winkworths enough!PositiveResponsiveness, Quality, Professionalism, Value
Nimra · 26 October 2021
Agent replied · 25 October 2024
HI Nimra, Thank you for your lovely review. It has been a pleasure working with you to purchase your first property. We look forward to working with you in the future.
★★★★★ 5/5
GoogleI have chosen Winkworth as my agent to manage my property (Fully Managed Service).
My experience so far has been excellent as they have been extremely responsive in all communication, very professional and very easy to work with.
They have been very thorough the entire experience, and I feel my property will be in good hands. Big thanks to James and team for their great work!PositiveResponsiveness, Professionalism
Gareth · 26 October 2021
Agent replied · 25 October 2024
Hi Gareth, Thank you for taking the time to write a review. It is great to hear about your positive experience with our lettings team. We look forward to working with you in the future!
★★★★★ 5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 8 November 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Liz · 18 August 2022
Agent replied · 23 October 2024
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Louise · 22 December 2020
Agent replied · 23 October 2024
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
★★★★★ 5/5
GoogleWe had a superb experience purchasing our house through Winkworth. Michael Foldvari especially have been really helpful in the entire process ; very prompt and he went out of the way to help clear-up the garage on behalf of the seller. He also was very transparent and clear in the sale process and gave correct information which helped us take right decisions at the right time. I would highly recommend Winkworth Agents to anyone who would like to buy a property in Reading.
Pushkar · 26 August 2024
Agent replied · 25 October 2024
Hi Pushkar, thank you for this kind review! We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 23 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
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