Winkworth Reading reviews

★★★★★ 5/5

Google

Loved these guys - met James early 2019 before I started renovations on my property. He gave informed advice on what would be a priority with renters, areas to focus on and realistic monthly rental. He stayed in touch frequently throughout the refurb, provided a spot on valuation and had a number of viewings lined up as soon as I said go. Perfect tenant moved in just under a month from it being on the market (& this was during the xmas period) Thank you James and the team -Liberty

Liberty · 26 October 2020

★★★★★ 5/5

Google

Robin and the team at Winkworth Reading were amazing for the sale of my property. After a disaster and my first estate agent (they had the property for over five months) Robin and the team managed to sell it it with in a week at my requested amount. However, they were not just about the sale though as I have gone through the sale and purchase process there has not been a question they have not be able to assist with whether it was about a potential house even with another agency or recommending local firms to assist in the move. The service through out has been great they have communicated continually, I have never had to chase for an update they have provided information ahead of requested and sometimes even before I knew I needed it. Thank you all for the fantastic service.PositiveQuality, Professionalism

Claire · 26 October 2020

★★★★★ 5/5

Google

I can’t rate Winkworth’s Reading highly enough, and especially Robin who has consistently gone above and beyond for us, and our chain, to ensure everything progresses as quickly as possible. Very responsive when we had queries, tirelessly chased various parties (solicitors, estate agents, people in our chain) and kept us informed of progress at all times. Put simply, this was the best experience I have ever had of an estate agent, and well worth the price paid (which is on a par with other estate agents in the area).PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 26 October 2020

★★★★★ 5/5

Trustpilot

An excellent service all round!

An excellent service all round!Nadine Aucamp was wonderful all the way through the sales process of my property. She was especially excellent at keeping in touch with the buyer's and other solicitors down the chain so that I was kept properly informed of the progress of my case. To be honest, I found her a lot more helpful and clued up on what was going on than the solicitors themselves!

Marco · 14 July 2022

★★★★★ 5/5

Google

Nicola and the team has been exceptional during our property journey. As first-time buyers, we were quite anxious, but she provided invaluable support and guidance every step of the way. Her proactive approach in chasing both sides of the purchase made the lengthy process much more manageable. Highly recommended!

Ashu · 17 March 2024

★★★★★ 1/5

Trustpilot

Complete waste of time

Complete waste of time. Was trying to rent a flat through Winkworth and was hounded by the agent for an offer. Put the offer in and turned down other flats. Over a week later was told to go look elsewhere. Highly unprofessional and wouldn't use it recommend them for renters.

Blah · 10 August 2026

★★★★★ 5/5

Trustpilot

A professional and friendly estate agency

A professional and friendly estate agency in Kensal Rise. I’ve used Winkworth’s services for many years, and they are my go-to agency in the area for letting my property. Their team is excellent and efficient, and I highly recommend them!

Gennaro · 12 October 2026

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 1/5

Trustpilot

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Malcolm · 27 May 2026

★★★★★ 5/5

Trustpilot

Best estate agent rental experience ever!

After speaking to multiple different Estate agents it's much of the same from everyone but Winkworth were different. Immediately I was listened to and my requirements taken into consideration. I worked with Fabian to find the home I recently moved into. He excelled. I didn't have to drag myself around unsuitable properties and he was the right balance of informative and patient. I didn't feel like I was being pushed into anything nor was I bombarded with endless emails of properties that didn't suit my requirments. It was actually a pleasant experience!

Lee · 21 March 2024

★★★★★ 5/5

Trustpilot

Shaun Blackstock - Best Lettings Negotiator !!

My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.

Alicia · 22 September 2023

★★★★★ 5/5

Google

I was recommended Winkworth Reading to help sell my elderly father's house. Right from my first engagement with Michael I can honestly say that the team I dealt with were great every step of the way. Whilst the whole process took longer than expected (no fault of Winkworth), the team maintained constant communication throughout the process. I'd especially like to mention Greg, who helped prepare the sale details, Nicola who showed the house to the potential buyers and Trudie who was the main liaison point between me and the buyers. A great team to deal with and highly recommended.

Martinp · 17 December 2024

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 1/5

Trustpilot

Utter waste of time and energy.

Utter waste of time and energy. Tried three times to book a valuation. First time yes will confirm. No confirmation. Called again two days later. held on for a few ,inutes then cut off. Tried again now its no the valuer will not be in on the day previously arranged.

Tina · 29 July 2026

★★★★★ 5/5

Google

Big thank you to Michael and the team for their support and advice during my house sale. I would highly recommend. It's had its ups and downs over the last few month but they were always professional, were great with communication and went above and beyond my expectations at times throughout the process

Johnhowells23 · 26 October 2023

★★★★★ 5/5

Google

Absolutely fantastic service from Winkworth, we sold our 4 bed house and brought new. The end to end journey was made a whole lot easier, from the valuation and viewings through to the great communication and updates from Trudy. I have and will continue to recommend Winkworth's services as second to none.

David · 11 July 2026

★★★★★ 5/5

Google

Having recently dealt with a lot of estate agents in Reading, Winkworth’s professionalism really stood out. Always on time to appointments and knew a lot about the properties we were viewing, which as we discovered, is not true of all agents! Once we had found a property we liked, Robin in particular spent a lot of time going through the reasons why we had offered what we had, our own circumstances and discussing comparable properties for sale/sold, before presenting our offer to their client. I felt that they actually cared about the quality of an offer as well as just a number on a page. Even though we mainly dealt with Robin and Gareth, it was also great that the team share information so I was able to pick up the phone and speak to any member of the Winkworth team and they knew what was going on. After a very stressful time looking for a house, Winkworth were far and away the easiest agents to deal with. Thank you!

Eliza · 27 October 2019

★★★★★ 5/5

Trustpilot

Great team

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Pauline · 28 February 2026

★★★★★ 5/5

Google

Just bought our first property and Winkworth were the vendor. Fantastic experience, they couldn’t be more helpful, special mention to Jazzie and Trudy, nice touch with hamper as well, definitely recommend them if your selling your property.

Daniel · 26 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from Thomas!

I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!

Kp · 6 December 2022

★★★★★ 5/5

Google

Have just exchanged on my purchase and couldn’t thank Trudy enough! Very consistent updates and chasing on her end to get this through as quickly as possible. Greg was also great getting my offer accepted. Thanks to both :)

Chanelle · 10 September 2025

★★★★★ 5/5

Trustpilot

Great customer service

The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.

Lauren · 30 October 2023

★★★★★ 5/5

Google

Thank you so much to Winkworth Reading team, especially Holly O'Farrell, Aoife Quail and Russell Pearce, provided great support and quick responses. Their professional services made my life easier for renting my new home, everything was going smoothly. It was my first time rented a property in the UK as I moved from Hong Kong and settled down in Reading, a wonderful experience.

Jackson · 26 October 2022

★★★★★ 5/5

Google

Frankly just terrific. Me and my flatmate were short on time to find a place before his tenancy ran out, and after having a run in with a couple of somewhat less helpful estate agents; we came by a few winkworth properties that Joana F. showed us around. Throughout the process, all Winkworth employees we came across were responsive, attentive and helpful. A special mention to Joana for actively helping us throughout the move. Yours sincerely, Two thoroughly happy customers.

Mikhail · 12 November 2018