Every review we hold for the Reading office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional, responsive, and easy to deal with from start to finish
I recently worked with John and Guy at Winkworth and had a very positive experience throughout the process. Both were professional, responsive, and easy to deal with from start to finish. Their communication was excellent, and they provided clear guidance at every stage. I would happily recommend Winkworth, and particularly John and Guy, to anyone looking for a knowledgeable and reliable estate agent.
Benjamin · 4 June 2026
Agent replied · 23 June 2026
Thank you for your wonderful 5-star review, Benjamin. We're delighted to hear you had a great experience at the Greenwich office.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
We look forward to welcoming you back and assisting you again in the future.
★★★★★ 5/5
TrustpilotExcellent communication and progression service instrumental in ensuring we secured our forever home
From viewing our first house, to finding our forever home, John knew exactly what we were looking for. He did a great job communicating with us and the vendors and we always knew where we stood throughout the process. The team at Winkworth work as one, as demonstrated by Guy who was the one who communicated our offer to the vendors in John’s absence. During the conveyancing process, the team excelled at liaising with all parties in the chain and Guy was instrumental in ensuring successful completion before Christmas. We would not hesitate to use Winkworth in the future, their service stood out compared to other estate agents we have dealt with.
Pritesh · 23 December 2025
Agent replied · 27 May 2026
Thank you so much for taking the time to leave an excellent review. We appreciate your support and are here if you need anything in the future.
★★★★★ 5/5
TrustpilotAaron and his team at Winkworths Kensal…
Aaron and his team at Winkworths Kensal Rise came highly recommended so I initially approached him just to compare the rental market just for peace of mind as I was on the cusp of renewing my existing arrangement. I quickly realised I had not been enjoying his level of professionalism and was comparing "apples to pears" and quickly had a change of heart!
Helen · 29 April 2026
Agent replied · 27 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise, Helen. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotJohn and Guy were really so helpful
John and Guy were really so helpful to me as a first time buyer, organising multiple viewings for me at the flat, helping me to measure walls, answering all my many emails, chasing for updates from solicitors, and being so helpful when the solicitors went radio silent on the days leading up to exchange. Really reduced stress levels knowing that I could give them a call/email to chase things from their side.
Grace · 21 July 2026
★★★★★ 5/5
TrustpilotExcellent service
Guy and John were both incredibly helpful throughout our sale and purchase process. They kept us updated and informed, made themselves available when we needed to speak and worked incredibly hard under tight timescales to get our sale and purchase over the line. They were honest and transparent with us throughout and we are very grateful for all their hard work.
G · 28 August 2026
★★★★★ 5/5
TrustpilotA huge thanks to Toby and his team for…
A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.
Kate · 4 February 2026
Agent replied · 20 March 2026
Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.
★★★★★ 5/5
TrustpilotThanks Dan!
Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!
Aleah · 4 March 2026
Agent replied · 20 March 2026
Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.
★★★★★ 5/5
GoogleI recently bought a house via Winkworth, and I couldn't be happier. I went to see the property and was greeted by the most honest and sincere Nicola Roberts (I have anxiety dealing with agents from past experiences, been looking for few years), she is knowledgeable, cares and really easy to talk to, you can tell she's confident with many years of experience. We've done a sealed bid with others, and my offer was accepted. There was no gazumping or playing around or negotiations past my offer, I sent my proofs and that was it, they respected the process. It's the integrity for me that sealed the deal. Nicola and the team have been extremely responsive (I'll often get a response within the hour) and helpful addressing any questions and forwarding questions to my seller. They'll step in when things appear slow or blocked.
Buying a house is a difficult journey and inherently stressful (my mortgage lender insisted on two solicitors), I'm thankful that Winkworth played a great part in my journey.
There is an agent that wants to sell, and there is an agent that wants to sell and make sure you and the seller are equally happy with their service. I absolutely would use Winkworth again in a heartbeat.
Sarah
PS: Can you imagine describing an agent with "honest" and "integrity"? Well, with Winkworth you will.
S · 9 November 2024
Agent replied · 25 October 2024
Hi Sarah, Thank you for this kind review. We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotI am a landlord in the Willesden Green…
I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.
Mark · 22 March 2026
Agent replied · 23 October 2024
We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleGlowing Review for Winkworth (Trudy & Michael)
We're in the process of buying our forever family home through Winkworth, and we want to recognise the outstanding service we've received, especially from Trudy and Michael.
It’s been a long and stressful journey, but Trudy has been a real constant throughout. She’s been incredibly communicative, supportive, and patient at every stage, always quick to respond, clear, and reassuring. Her calm professionalism genuinely helped ease the pressure and kept things moving.
Michael has also been a great help, and together they’ve made a tough process feel that bit more manageable. We’re so grateful for their guidance and would absolutely recommend Winkworth to anyone buying or selling, especially if you value clear communication and a human touch!
Thank you, Trudy and Michael, we really appreciate everything you've done!
Charlotte · 27 October 2025
★★★★★ 5/5
GoogleI had a great experience with Winkworth Reading. Matt Bates showed me around the property I was very interested in and acted as an excellent bridge between me and the owner during negotiations. He was also really supportive throughout the purchase process. Both Matt and Trudy were always quick to respond to emails and queries, offering helpful guidance along the way. When I collected the keys, everyone at the agency was friendly and welcoming. It was a great experience! Thank you !
And · 27 October 2025
★★★★★ 5/5
GoogleWinkworth Reading is a boutique agency. It provides more in depth customer service than agents in other houses. Winkworth is more proactive in approaching landlords, so they have good stock in rental market. If you are a tenant expecting high quality and good taste residences , you should try Winkworth. It won’t disappoint you. If you are a landlord who cares about potential tenants‘ profile rather than purely rental income, you should try Winkworth too. It is great at matching expectations of both landlord and tenant. Furthermore, Winkworth’s monthly rent collection and statement service is always on time. Its reporting is precise and correct. I recommend Winkworth wholeheartedly.
YMM · 25 September 2024
Agent replied · 25 October 2024
Hi Jacqueline, thank you for this lovely review of our lettings department. We look forward to working with you in the future!
★★★★★ 5/5
GoogleI am a new buyer in the UK. Thanks so much for the assistance from Winkworth. Specifically, thanks to Michael Foldvari . He has been really helpful. His knowledge and professional expertise helped me understand the procedure, provided me support along the entire process.
It was very comforting to know exactly what I was signing for and its details. I would highly recommend Winkworth to anyone who would like to buy a property in Reading.
Once again, Thank Michael so much for helping me making the right decision of buying the property.
Li
Bohey · 25 September 2024
Agent replied · 25 October 2024
Hi, Thank you for this lovely review! We wish you all the best in your new home.
★★★★★ 5/5
GoogleI had an excellent experience with Izzy Evely at Winkworth Estate Agent’s. From start to finish, her service was professional, friendly, and really efficient. Izzy kept me fully informed throughout the process and went above and beyond to make everything run smoothly. Communication was clear, responses were always prompt, and her local knowledge and attention to detail really stood out for me. I feel confident in her ability to find me the right tenants for my property. Izzy Evely is a highly recommended agent who offers a very professional service. Thank you Izzy !
Jess · 20 October 2025
★★★★★ 5/5
GoogleTrudy and Alun were absolutely incredible throughout our house purchase. From start to finish, they went above and beyond to help us, always professional, thoughtful, and genuinely kind. They kept us updated every step of the way and continually chased things up to make sure everything moved smoothly. Their dedication and communication made what could have been a stressful process so much easier. We can’t thank them enough and would highly recommend them to anyone looking to buy or sell a home!
Amy · 20 October 2025
★★★★★ 1/5
TrustpilotAvoid this agency if you value your…
Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.
Bettina · 24 May 2026
Agent replied · 23 June 2026
Dear Bettina,
Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office.
We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage.
Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure.
Kind regards,
★★★★★ 5/5
GoogleFor the last year we have been renting a flat for our daughter, Winkworth Reading have been brilliant, every phone call they have returned promptly, any issues in the flat they have dealt with quickly and professionally. All the staff have been really helpful from the lady who showed us round, to the accounts lady but I'd like to make a special mention of Melvyn and Thank him for his support with liaising with tradesmen and being able to be on hand to sort out issues. Would not hesitate to recommend this company. Only moving out as my daughter is returning to University for her final year.
This was my review last year that didn't Post !.
Been trying to find a property to rent in Reading for last 3 months with many estate agents not even returning calls or emails. This week I contacted Winkworth's on Sunday, to get a phone call on the Monday morning and had a viewing the next day. Charlotte was polite, honest and able to answer all my queries quickly and efficiently. The first property I wished to view was already just awaiting a bond but Charlotte quickly found another for us to view.By the end of play yesterday all sorted, cannot Thank her enough for making what was becoming a nightmare into positive experience. Would definitely recommend without hesitation.
Clare · 26 August 2024
Agent replied · 25 October 2024
Hi Clare, thank you so much for this lovely review!
★★★★★ 5/5
TrustpilotFabian is great!
Fabian was exceptionally, responsive, proactive and kind, which was all required to get me moved in to my new flat. Thank you
R · 7 May 2026
Agent replied · 27 May 2026
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future.
★★★★★ 5/5
GoogleI am writing to express my sincere gratitude for the outstanding customer service that James and Charlotte provided during my recent interaction with Winkworth estate agents. Your professionalism, dedication, and attention to detail made the entire process smooth and You went above and beyond to ensure that all my questions were answered and that I felt comfortable every step of the way.
Thank you both for your hard work and exceptional service. It has been a pleasure working with you, and I will certainly recommend Winkworth estate agents to friends and family in the future.
Najma · 27 July 2024
Agent replied · 25 October 2024
Hi, Thank you so much for this lovely review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleA great professional, experienced and knowledgeable sales team. The communication from the sales team was excellent and we were very happy with their advice and sharing of knowledge. Once the sale was confirmed the support from Trudy was exceptional, often working long hours to ensure everything went smoothly. She was great at communicating all that was happening and persistent in gaining information from other estate agents and solicitors. I would thoroughly recommend the Reading Winkworth estate agency.
Fiona · 1 October 2025
★★★★★ 5/5
GoogleReally impressed by Charlotte and her team from taking my initial enquiries from Rightmove to following up on all questions. She coordinated a virtual viewing to engaging with me throughout. I wanted to see another property by virtual or have a friend see it but another local estate agency refused and were just rude. So a breath of fresh air to work with professionals who see tenants as human beings looking to make an important decision which is to find the right home! Thank you for making this experience delightful.
Adama · 8 August 2025
★★★★★ 5/5
GoogleI have been really impressed with the team at Winkworth from day 1.Greg Darby knew what he was talking about when we initially me and was informative throughout.
Trudy and Nicola were extremely helpful with so many things,when I was unable to be around for certain things that needed doing.
I have been informed throughout the sale and thank Winkworth for all their help!!!
I wouldn't hesitate to recommend the team!!
Thank you
Nicole Smith
Nicole · 10 September 2025
★★★★★ 5/5
GoogleI recently had the pleasure of working with Winkworth while searching for my new apartment. From the beginning, they were incredibly professional and attentive to my needs.
The agent (Ayisha) demonstrated a deep understanding of the market and provided valuable insights that helped me make an informed decision. They were always available to answer my questions and went above and beyond in ensuring that the entire process was seamless and stress-free. Thanks to Ayisha, I found the perfect apartment that met all my expectations. I highly recommend their services to anyone looking for a new home!
Michael · 29 January 2024
Agent replied · 25 October 2024
Hi Michael, thank you for this kind review. We wish you all the best in your new home!
★★★★★ 5/5
GoogleWinkwoth is a truly professional agency focusing on seem-less customer experience and known for keeping up with the promise. James Old who dealt with my property was awesome and right from my first call till the end my experience with him and his team was a happy interaction. I would love to do more business with them in future and also highly recommend them.
Santosh · 4 October 2024
Agent replied · 25 October 2024
Hi Santosh, Thank you for this kind review. We look forward to working with you in the future.
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