Trusted Agent profile · Reading

Winkworth Reading reviews

4.1

★★★★★ Great

1,207 reviews across 2 platforms

Blagrave House, Reading, RG1 1QB, RG1 1QB

Winkworth's office in Reading, at Blagrave House, is rated 4.1 out of 5 across 1,207 reviews on two platforms, including 362 Google reviews rated 4.6.

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4.6 / 5

362

Reviews on Google

This office

Trustpilot logo

845

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Trustpilot

A huge thanks to Toby and his team for…

A huge thanks to Toby and his team for the sale of my flat in Brighton, it was extremely stressful but Toby was always reassuring honest and very professional at all times. I bought my flat through Winkworth in 2022 and I did not hesitate in using Toby once again for the sale. Again thank you.

Kate · 4 February 2026

Agent replied · 20 March 2026

Thank you so much, Kate, for taking the time to leave such a great rating. We truly appreciate your business and your support. Please don’t hesitate to reach out if there’s ever anything we can help with in the future.

5/5

Google

We had a positive experience both selling our home and buying our new house with Winkworth Estate Agents. John was a great help with both aspects, offering advice and using his experience to help us along the way. We are happy with the service we received throughout, and especially appreciated the support we received when we had some challenging circumstances (often the case when selling a house!)

Sarah · 11 July 2026

5/5

Google

Trudy, Greg, William and John P. Have all been fantastic at helping us sell our property. Communication was always fast, they kept us in the loop of what was going on and were very diligent every step of the way. A special shout out to Trudy and Greg who made this sale happen with their determination and perseverance. We wouldn’t be here without her. Thank you Winkworth Reading!

Andrianna · 11 June 2026

5/5

Google

Sold my home with Winkworth and found the whole process very easy and unobtrusive. John Partridge was great and really put me at ease with the procedures and was also very reassuring when we hit a few snags along the way with the chain. I appreciated the honesty and help John gave, especially when things out of control kept changing, and very happy I went ahead with the whole thing. Thanks again!

Darren · 11 May 2026

5/5

Google

Winkworth Estate Agents were excellent during my first-time buyer purchase of a flat. Trudy Zemaitis was assigned to me and was excellent at keeping track of progress, poking solicitors where necessary, and keeping me informed of the situation. I felt in extremely safe hands with both Winkworth and Trudy in particular. Highly recommended.

Daniel · 11 September 2026

5/5

Google

I can’t recommend John Partridge enough. After taking on my house following a negative experience with another agent, he was professional, reassuring and clearly knew how to sell houses. I was updated every time a potential buyer viewed the house. 6 days later it was sold! Thank you 🙏

Lorna · 6 October 2026

5/5

Google

Greg and the team were excellent when selling our home. They were always very responsive, helpful and fanstastic from start to finish as they made our whole sale very simple and straight forward without any hiccups. Trudy our sales coordinator was brilliant and the whole sale was seamless thanks to her and all of her hard work. I would highly recovered Winkworth and the whole team for selling your home.

Callum · 11 May 2026

5/5

Google

Not only are Winkworth Reading a group of professionals, they are also humans - which is nuance missed by many other companies. Not only are you treated well, supported through the process of searching and buying a property, you are also treated like a person, during a stressful period. Would like to thank John especially. Would highly recommend Winkworth!

D · 11 July 2026

5/5

Google

I dealt with Isabelle and she was incredibly prompt with her responses and very helpful. The property viewing was also great, she was welcoming and willing to help with any questions. I really appreciated dealing with an agent who was friendly and professional. 10/10 recommend.

Kristen · 27 September 2026

5/5

Trustpilot

Thanks Dan!

Dan Hosseini was so helpful in our flat buying process in Stoke Newington. We called and emailed with so many questions over the many months and he was always so happy to help and super thorough. Thank you so much Dan!

Aleah · 4 March 2026

Agent replied · 20 March 2026

Thank you for your lovely feedback, Aleah. We really appreciate you taking the time to share your experience with us. We’re delighted that Dan from the Stoke Newington office made such a great impression - they are a valued part of our team. We hope to have the pleasure of working with you again in the future.

5/5

Google

We viewed a property with Winkworth last week and loved it - they got back to us quickly when we made an offer :) Isabelle has been super helpful and wonderful in the viewing, asking all the right questions! Looking forward to renting with Winkworth.

Isa · 11 September 2026

1/5

Google

Spoke to someone on the phone to try and book in a viewing on a property - the guy wouldn't even let me go and view the property because I wasn't sure on my move out dates. I asked if I could just see it before I firmed anything up and he said no - which I think is just him being lazy. Really rude and just poor service.

Ami · 11 July 2026

Agent replied · 11 October 2026

Thank you for your feedback. We're sorry to hear you were disappointed with your experience. Unfortunately, there was a two-month difference between the property's available move-in date and the move date you were able to provide. As the landlord required a tenant who could move within the property's availability, we were unable to arrange a viewing knowing the dates were not compatible. We understand this may have been frustrating, however, this decision was based solely on the significant difference in move-in dates and not a reluctance to assist. We also offered to register your details and help you find alternative properties that would better match your expected moving timeframe. We wish you every success with your property search and would be happy to assist you with any suitable properties that become available. Charlotte Ebdon, Office Manager

5/5

Google

I recently bought a house via Winkworth, and I couldn't be happier. I went to see the property and was greeted by the most honest and sincere Nicola Roberts (I have anxiety dealing with agents from past experiences, been looking for few years), she is knowledgeable, cares and really easy to talk to, you can tell she's confident with many years of experience. We've done a sealed bid with others, and my offer was accepted. There was no gazumping or playing around or negotiations past my offer, I sent my proofs and that was it, they respected the process. It's the integrity for me that sealed the deal. Nicola and the team have been extremely responsive (I'll often get a response within the hour) and helpful addressing any questions and forwarding questions to my seller. They'll step in when things appear slow or blocked. Buying a house is a difficult journey and inherently stressful (my mortgage lender insisted on two solicitors), I'm thankful that Winkworth played a great part in my journey. There is an agent that wants to sell, and there is an agent that wants to sell and make sure you and the seller are equally happy with their service. I absolutely would use Winkworth again in a heartbeat. Sarah PS: Can you imagine describing an agent with "honest" and "integrity"? Well, with Winkworth you will.

S · 9 November 2024

Agent replied · 25 October 2024

Hi Sarah, Thank you for this kind review. We wish you all the best in your new home!

5/5

Google

No words can describe how brilliant Winkworth has been with us, they was faultless through the whole process, we are now in our forever home and loving it, Michael and Trudy was an absolute pleasure to deal with, I would definitely recommend them to everyone. Thank you again for everything.

Charlene · 11 July 2026

5/5

Trustpilot

I am a landlord in the Willesden Green…

I am a landlord in the Willesden Green area many years and would like to give a positive review of the superb service I receive from the Winkworth. The team in the Kensal Rise and Queens Park office are always extremely supportive and always on hand to provide guidance especially with the current changes in the private rental sector. This service extends to dealing with any maintenance issues, prompt statement sending and tenant changeover, so basically the whole package for a landlord. I would also like to give a name mention of my main contacts at the office, Aaron, Fabian, Stanislava, Michael and Yanick who are always so pleasant and accommodating to do business with.

Mark · 22 March 2026

Agent replied · 23 October 2024

We’re delighted to hear you had a 5-star experience at the Kensal Rise and Queen's Park offices Mark. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

5/5

Google

Glowing Review for Winkworth (Trudy & Michael) We're in the process of buying our forever family home through Winkworth, and we want to recognise the outstanding service we've received, especially from Trudy and Michael. It’s been a long and stressful journey, but Trudy has been a real constant throughout. She’s been incredibly communicative, supportive, and patient at every stage, always quick to respond, clear, and reassuring. Her calm professionalism genuinely helped ease the pressure and kept things moving. Michael has also been a great help, and together they’ve made a tough process feel that bit more manageable. We’re so grateful for their guidance and would absolutely recommend Winkworth to anyone buying or selling, especially if you value clear communication and a human touch! Thank you, Trudy and Michael, we really appreciate everything you've done!

Charlotte · 27 October 2025

5/5

Google

I had a great experience with Winkworth Reading. Matt Bates showed me around the property I was very interested in and acted as an excellent bridge between me and the owner during negotiations. He was also really supportive throughout the purchase process. Both Matt and Trudy were always quick to respond to emails and queries, offering helpful guidance along the way. When I collected the keys, everyone at the agency was friendly and welcoming. It was a great experience! Thank you !

And · 27 October 2025

5/5

Google

Winkworth Reading is a boutique agency. It provides more in depth customer service than agents in other houses. Winkworth is more proactive in approaching landlords, so they have good stock in rental market. If you are a tenant expecting high quality and good taste residences , you should try Winkworth. It won’t disappoint you. If you are a landlord who cares about potential tenants‘ profile rather than purely rental income, you should try Winkworth too. It is great at matching expectations of both landlord and tenant. Furthermore, Winkworth’s monthly rent collection and statement service is always on time. Its reporting is precise and correct. I recommend Winkworth wholeheartedly.

YMM · 25 September 2024

Agent replied · 25 October 2024

Hi Jacqueline, thank you for this lovely review of our lettings department. We look forward to working with you in the future!

5/5

Google

I am a new buyer in the UK. Thanks so much for the assistance from Winkworth. Specifically, thanks to Michael Foldvari . He has been really helpful. His knowledge and professional expertise helped me understand the procedure, provided me support along the entire process. It was very comforting to know exactly what I was signing for and its details. I would highly recommend Winkworth to anyone who would like to buy a property in Reading. Once again, Thank Michael so much for helping me making the right decision of buying the property. Li

Bohey · 25 September 2024

Agent replied · 25 October 2024

Hi, Thank you for this lovely review! We wish you all the best in your new home.

5/5

Google

I had an excellent experience with Izzy Evely at Winkworth Estate Agent’s. From start to finish, her service was professional, friendly, and really efficient. Izzy kept me fully informed throughout the process and went above and beyond to make everything run smoothly. Communication was clear, responses were always prompt, and her local knowledge and attention to detail really stood out for me. I feel confident in her ability to find me the right tenants for my property. Izzy Evely is a highly recommended agent who offers a very professional service. Thank you Izzy !

Jess · 20 October 2025

5/5

Google

Trudy and Alun were absolutely incredible throughout our house purchase. From start to finish, they went above and beyond to help us, always professional, thoughtful, and genuinely kind. They kept us updated every step of the way and continually chased things up to make sure everything moved smoothly. Their dedication and communication made what could have been a stressful process so much easier. We can’t thank them enough and would highly recommend them to anyone looking to buy or sell a home!

Amy · 20 October 2025

1/5

Trustpilot

Avoid this agency if you value your…

Avoid this agency if you value your deposit. The end-of-tenancy process was is a nightmare. They submitted a fraudulent invoice as evidence in a TDS deposit dispute. I contacted the company named on the invoice directly and they confirmed in writing they had never attended the property and the invoice number belonged to a completely different property for a job dated 7 months ago. I reported them for fraud.

Bettina · 24 May 2026

Agent replied · 23 June 2026

Dear Bettina, Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience with the Shepherd’s Bush office. We understand that you have raised concerns regarding the tenancy deposit process and associated documentation. As these matters are currently being addressed through the office’s formal complaints procedure, we are unable to comment in detail on the specifics within a public forum at this stage. Winkworth offices are independently owned and operated franchises, and your concerns have been referred directly to the Franchisees of the Shepherd’s Bush office for investigation and response in accordance with the company’s complaints procedure. Kind regards,

1/5

Trustpilot

Extremely Disappointing Experience. Poor Communication and Customer Service

Our experience with Winkworth has been incredibly disappointing. Firstly, our property was advertised at the wrong sale price, with a £75,000 discrepancy both online and in the agency window. The property listing was also incorrect on two separate occasions, with rooms missing from the description. Both times, we had to point out these errors ourselves and ask for them to be corrected. Communication has been consistently poor. Emails regularly go unanswered, phone calls aren't returned, and we are constantly having to chase for even the most basic updates. At times, we've waited weeks for a response, which is simply unacceptable when you're trusting an estate agent to manage the sale of your home. What's been particularly frustrating is the complete lack of proactive advice or guidance. When we've asked for suggestions on how to improve interest or move the sale forward, we've received very little help. Surely this is exactly what you're paying an estate agent for? They are supposed to be the experts, not the clients. Our property has now been on the market for over five months, with barely a handful of viewings. Throughout this time, we've felt that we've had to manage and chase almost everything ourselves. Selling a property is stressful enough without having to constantly follow up with the people you've appointed to handle it. Overall, a thoroughly disappointing experience, with poor communication, a lack of attention to detail and very little customer service. Based on our experience, I would strongly advise others to think twice before choosing Winkworth.

Pol · 12 October 2026

5/5

Google

For the last year we have been renting a flat for our daughter, Winkworth Reading have been brilliant, every phone call they have returned promptly, any issues in the flat they have dealt with quickly and professionally. All the staff have been really helpful from the lady who showed us round, to the accounts lady but I'd like to make a special mention of Melvyn and Thank him for his support with liaising with tradesmen and being able to be on hand to sort out issues. Would not hesitate to recommend this company. Only moving out as my daughter is returning to University for her final year. This was my review last year that didn't Post !. Been trying to find a property to rent in Reading for last 3 months with many estate agents not even returning calls or emails. This week I contacted Winkworth's on Sunday, to get a phone call on the Monday morning and had a viewing the next day. Charlotte was polite, honest and able to answer all my queries quickly and efficiently. The first property I wished to view was already just awaiting a bond but Charlotte quickly found another for us to view.By the end of play yesterday all sorted, cannot Thank her enough for making what was becoming a nightmare into positive experience. Would definitely recommend without hesitation.

Clare · 26 August 2024

Agent replied · 25 October 2024

Hi Clare, thank you so much for this lovely review!

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