5/5
Big thanks to Greg and Trudy for making my experience at buying my first home go so smoothly. Always ready to help with whatever questions i had and quick to reply, even when they were not in the office
Trusted Agent profile · Reading
★★★★★
1,207 reviews across 2 platforms
Blagrave House, Reading, RG1 1QB, RG1 1QB
Winkworth's office in Reading, at Blagrave House, is rated 4.1 out of 5 across 1,207 reviews on two platforms, including 362 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Winkworth Reading hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
Big thanks to Greg and Trudy for making my experience at buying my first home go so smoothly. Always ready to help with whatever questions i had and quick to reply, even when they were not in the office
1/5
Very rude agent
Very rude agent, i think their name is Maggie. Was very unhelpful and rude. My mother confirmed the viewing and provided her phone number but the agent failed to even call. Called later and belittled my mother while being snarky.
Good morning, We are sorry to hear that you have had a bad experience with Winkworth. I am afraid I cannot find you on our system. Please advise what office you booked the viewing with ?
5/5
Deborah did a great job with the…
Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.
Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Lauren Douglas (Winkworth Shorditch)…
Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
If you want the best agent, try Nicole!
I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!
Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Excellent Agents
I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Excellent service in the short time we have used them to look for rented accommodation. They seem to know their niche market in finding the nicest properties and not just taking anything. We had a particularly excellent service from Joe who was the person that showed us around a few properties, he did his research and was very helpful and friendly when possible. He was also honest and straight to the point, great qualities. Thanks Joe.
Hi, Thank you for this kind review!
5/5
John was a great agent and very helpful. Especially for someone like me buying for the first time, it can be very confusing and hard to navigate. He was always available and very quick in replying any questions
1/5
I am extremely disappointed with the…
I am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.
5/5
I'm pleased to have chosen Winkworths @ Reading as my let only agent. They located what appear to be suitable tenant's with minimum fuss, carried out all the relevant checks and succesfully arranged the check in service too. Furthermore, gave me all the necessary advice a first time landlord could need. Overall a great experience. I would definelty recommend James and the team at Winkworth.
Hi Garry, Thank you for this lovely review. We look forward to working with you in the future!
5/5
Aaron was an amazing help
Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.
Thank you so much for your kind words, Juliet. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Isabelle is amazing! She was on-time, friendly, and understood all my needs instantly. Highly recommend her!
5/5
Both Greg and Trudy were amazing throughout the sale of our property always available on the phone making the process much more comfortable
5/5
I’ve had great experience using Winkworth’s to find the perfect property. Special shoutout to Izzy, she was a gem, so kind and helpful.
2/5
Poor. Data protection ignored, no-show for viewing appointment.
Very friendly contact via email with Abbie Greisman. My explicit request not to use my data for any marketing purposes was simply ignored though. We send agreed on a date for a viewing, for which I received an appointment reminder on 13/07. But nobody showed up at the property, and the error wasn't even acknowledged; Abbie referred to a much earlier email exchange from 09/07 though, suggesting that it was all our fault. Poor.
5/5
Winkworth Reading manage a flat I let out and after the past six or so years of working with them I wanted to put on record how professional and efficient the lettings team is from the advertising/sales through to tenant onboarding and communications, property management, accounts and regulatory compliance. I've worked through other agencies but this team knocks socks off the others.
5/5
A Lettings agent who gives good advice & listens
Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.
We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
5/5
Winkworth and in particular James Hathaway, are forgive the pun, the 'Jewel in the Crown' when compaired to many agents. As a landlord they tick all the right boxes whilst managing our let properties in Reading. Just as importantly, they go out of their way to look after our tenant's who by result renew more often than not. Can't recommend them highly enough to new andlords and potential tenants.
Hi Maurice, thank you for this lovely review. We look forward to working with you in the future!
5/5
Since moving into our property two month ago we have gotten nothing but wonderful service from Winkworth. From our first contact until now they have been very professional, efficient, informative and helpful. They helped me to get my referencing and paperwork done since this was my first rental in the UK. A special thanks to Charlotte and Aoife for your professional help and effort to help us to move in the property at time.
Hi Jessica, Thank you for this lovely review!
5/5
I cannot recommend Aaron and his team…
I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
1/5
Poor experience
This review has taken me a while to write because the experience we had with both Winkworths and the landlords was incredibly disappointing. As tenants, we genuinely felt we were treated very poorly.
Good morning, Thank you for taking the time to leave a review. We were surprised to see this, as our understanding was that we'd parted on good terms following this matter as a landlord deciding not to proceed is out of our control and we remained in contact throughtout and after the rental fell through. As background, the property was originally marketed for sale. When a sale did not proceed, it was let instead, and tenants (yourselves) were found. Some months later, a previous viewer of the property returned with an offer to purchase, which we were legally obliged to put forward, and which the sellers accepted. This meant the letting could not go ahead as planned, which we appreciate was a frustrating outcome. We remained in contact throughout and understand any funds involved were returned in full. We're sorry this experience fell short of your expectations, but we do believe we acted fairly and transparently given the circumstances at the time. If you'd like to discuss this further, please do get in touch directly.
5/5
Recently rented out my flat in Kensal…
Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.
Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
I had a great experience working with my lettings negotiator Isabelle Evely throughout the process of securing my apartment. She was incredibly helpful from start to finish, making everything feel smooth and straightforward. She was always professional, reassuring, and happy to answer any questions I had, which really helped take the stress out of the process. I truly appreciated her support and would definitely recommend her to anyone looking for a reliable and professional estate agent.
5/5
Absolutely outstanding service from the Greg and Trudy. Professional, knowledgeable, and always available to answer questions throughout the entire process. Both Greg and Trudy have made everything smooth and stress-free, keeping me updated every step of the way, even at the most challenging time. Their dedication, communication, and hard work really stood out. I couldn’t be happier with the experience and would highly recommend them to anyone looking to buy or sell a property. Great job!
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Tell us what you need and we'll put you in touch. Winkworth Reading hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.