5/5
GoogleMr. Kurt (agent from Prospect) has provided us very quick and 1-to-1 exclusive service and helped us find a nice apartment very quickly. He was there to clarify our queries and confusions and always ready to help by directing us to the …
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,832 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,832 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
GoogleUsed Simon to let my property and I couldn’t have been happier with the service. Great experience from start to finish!
Agent replied · 6 April 2026
We cant ask more of our staff than to deliver a service our clients 'couldn't be happier with' - thank you.
5/5
GoogleMy family has been letting their properties through Simon for years, he always stays friendly and professional, wouldn't go anywhere else!
Agent replied · 6 April 2026
Repeat landlords are what every agency wants, so thank you for endorsing Simon's service! We look forward to helping you again.
5/5
TrustpilotFantastic service all round
On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.
5/5
TrustpilotBeen using prospect since ~2007
Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.
1/5
TrustpilotDon't sell your house with them
Just tried to view a bungalow with the above agent but been refuse as they want us to put our house on the market first! I understand they don't want time waster. If I sell my house I would like as many viewing as possible. Bad service.
1/5
GoogleA very negative experience at the end of tenancy. Tenancy ended during the Covid lockdown. To start with, I was not informed that there will be no check out and I should drop the keys, till I contacted the office to find out why the check …
5/5
GoogleMet with Kurt on Saturday, I was impressed with his attitude and his knowledge of the flats that he showed me. Overall I felt that Prospect as a team know what they are doing, currently settling my paperwork and they are very fast and efficient
5/5
TrustpilotAs a tenant
As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.
5/5
GoogleEdward at Prospect letting had excellent customer skills very positive and helpful individual. He arranged 2 ad-hoc property viewing in the Reading area for me at very short notice. Muhammad
5/5
TrustpilotOn the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
TrustpilotLight years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
TrustpilotExcellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
4/5
GoogleI had a professional and helpful experience with Prospect throughout the purchase of my first house in Reading, from viewings to completion. …
5/5
GoogleProspect have been fantastic, with excellent marketing of our property, great communication, and very proactive throughout the process of selling our house. …
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
5/5
TrustpilotHappy customer.
I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
3/5
GoogleDid everything that a property agency should do. Service was fine, but nothing above and beyond what was required. Wouldn't actively recommend them, but i wouldn't advise people not to use them if they asked me. Kept in good and regular …
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
5/5
GoogleFound me suitable tenants within 3 days of being on the market a very happy landlord!
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
