5/5
GoogleEdward at Prospect letting had excellent customer skills very positive and helpful individual. He arranged 2 ad-hoc property viewing in the Reading area for me at very short notice. Muhammad
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,837 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,837 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
TrustpilotLight years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
TrustpilotOn the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
TrustpilotExcellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
4/5
GoogleI had a professional and helpful experience with Prospect throughout the purchase of my first house in Reading, from viewings to completion. …
5/5
GoogleProspect have been fantastic, with excellent marketing of our property, great communication, and very proactive throughout the process of selling our house. …
5/5
TrustpilotHappy customer.
I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
3/5
GoogleDid everything that a property agency should do. Service was fine, but nothing above and beyond what was required. Wouldn't actively recommend them, but i wouldn't advise people not to use them if they asked me. Kept in good and regular …
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
5/5
GoogleFound me suitable tenants within 3 days of being on the market a very happy landlord!
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
1/5
TrustpilotRude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
GoogleImpressed with my contact Elliot@Prospects. He has kept me up to date with progress on marketing at all times and managed to locate new tenants ahead of time before my old tenants contract reaches completion. Very attentive service and always follow up - recommended
5/5
TrustpilotGood agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
TrustpilotGreat service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
5/5
GoogleI went into Prospect looking for my next house to rent! The lettings team were extremely professional when taking down my application and once that was complete I had an extremely enjoyable experience on my viewing where they found me the perfect place to call my new home! Great job guys! Charlie.
5/5
Trustpilot5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
5/5
GoogleMy husband and i have used Prospect (Reading) for a good 8 years now and when the time came to sell our house, we decided to stay with Prospect to ensure we had consistency and i cannot fault the team. …
5/5
TrustpilotGreat service as I was travelling a lot…
Great service as I was travelling a lot and the company would send up-to-date videos of properties. I am delighted with what I rented. Would recommend these guys as the process was smooth and professional.
5/5
TrustpilotBeckie at Prospect has been outstanding…
Beckie at Prospect has been outstanding in supporting our stay at our rented house. She is prompt in replies, courteous and ready to help in all matters. This makes our stay more comfortable knowing we have this support from her.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
