1/5
GoogleWorrest agent, allowing landlord to pull out the offer even after sending the holding amount. Which ethnically wrong, Agent should take the responsibility on this to control the landlord to not do such things otherwise don't take the …
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,832 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,832 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent Service First Rate
My enquiry and subsequent viewing was handled extremely professionally.
5/5
GoogleI’ve been a tenant of theirs for 3 years and will definitely continue to use their services!
Agent replied · 6 April 2026
Thank you for such a great review as a long term happy tenant!
5/5
GoogleElliott from Prospect found me a rental home very quickly and was very professional keeping me updated
Agent replied · 6 April 2026
We are delighted that Elliott kept you up to date and we wish you every happiness in your new home.
5/5
TrustpilotHelped with our first property
Great customer service, guiding us through the purchase of our first property. Responsive to email and available over the phone when needed. Really positive process so would definitely recommend. Shown around the properties by Adam and then passed over to Aimee.
5/5
TrustpilotCouldn't be happier with prospects
Couldn't be happier with prospects, they've been my agents for many years which reflects on the people they hire. Very grateful to Beckie for her quick response and attention to detail which has made my life easier. Thanks again.
5/5
TrustpilotThank you
I've been looking for a property for a while and struggling to find one suitable. Prospect has been brilliant and continuing my search, with particular mention to Beth who always goes above and beyond, very informative and helpful. Thank you!
1/5
GoogleThe worst estate agency ever, they’re rude and never get anything done.
5/5
GoogleExcellent work provided by Kate Smith in the management of my property.
1/5
GoogleThey really don't care about tenants, just pretending to do their job
5/5
GoogleRare team that work together, know the market and offer true guidance.
5/5
TrustpilotLandlord/Tenant
I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
GoogleI signed up a contract about my flat via Prospect before joining a University in 2016-2017. I am a nonnative speaker but staff were very kind and friendly, responses were very quick and explanation was quite clear. I am very satisfied with their service which I was given.
5/5
TrustpilotI had to renew my tenancy agreement…
I had to renew my tenancy agreement with the landlord and had some issues, Sasha Allen helpt to sort this out and I thank her very much, in this situation is greatly helpful and have a person like a Sasha Allen.
5/5
GoogleNikki and the whole team was very professional, would highly recommend
5/5
GoogleFantastic service from Bernadette and the rest of the team :D
1/5
GoogleRidiculously unhelpful and unmotivated set of salespeople. Young, inexperienced and rude.
5/5
TrustpilotCommunication and responding
Communication and responding, Sasha AllenWe have recently acquired a rental property and as usual various issues needs to be addressed before tenancy starts. Sasha Allen provides outstanding support by addressing the matters effectively and in the timely manner.
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
GoogleMy partner and I purchased our first flat through Ross Hobbs. Shortly after we had registered our details with him he called to say that a property that was perfect for us had come onto the market. He arranged for us to see it quickly, and …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
