5/5
GoogleSarah and Julie, were amazing, gave us great advise and very efficient in the renewal of our tenancy. Would 100% recommend, thank you
Agent replied · 6 April 2026
Thank you for your 5 star review!
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent
Ellen and Savannah have both been extremely helpful throughout. brilliant customer service and always willing to help. Joe Hart
Agent replied · 22 October 2024
Thank you for your excellent feedback on Ellen and Savannah in our New Homes team, Joe.
5/5
GoogleThe Prospect Team in Reading dealing with the rental of my property were very professional and the whole process went through very smoothly. It was a pleasure working with Kurt Owen who was extremely efficient and helpful and responsive to …
5/5
GoogleProspect Estate Agents are a fantastic team & have always provided excellent customer service. They have let a few of my portfolio properties within days of going live on the market. They are very proactive, and they understand the market …
5/5
Trustpilot5 Stars Team
The team are very efficient and professional.They are so caring and always offer help in first sight. You received all information you needed.I am happy to share my experiences with my friends and it is highly recommend to anyone who is looking for a professional team to help for property searching
1/5
GoogleJust had a cold call from them, when I asked the caller to delete my number, without another word, they hung up. Not the worst service in the world (so long as he did actually delete my number) but you phoned me, at least be polite enough to acknowledge my request
5/5
TrustpilotProfessional and excellent service
Professional and excellent service.
Agent replied · 22 October 2024
Thank you for your 5* review, Anjana.
5/5
TrustpilotFriendly, informative and responsive service
Very responsive to my questions and also flexible with my relocation from Germany. Also good feedback to my initial questions when moving in
5/5
TrustpilotHave been with prospect for the past 4…
Have been with prospect for the past 4 years. Have to say they’ve been brilliant! Although am taking a break from renting, I will absolutely be returning when I’m ready to rent again in the future. Everything from marketing to organising smooth checkouts has been great 😊
5/5
TrustpilotIt was a great friendly viewing
It was a great friendly viewing by Beth Murphy, which led to us buying the house!
5/5
GoogleSimon West let my property in Reading out with no issues. He was very professional and kept me updated from start to finish. Highly recommend him!
Agent replied · 6 April 2026
Thank you for so highly recommending our Lettings Service and Simon!
5/5
GoogleElliott from Prospect is very proactive and find the good tenant in very limited time and I am very for his services.
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Elliott and our Reading … More
4/5
TrustpilotKudos to Emily on the property…
Kudos to Emily on the property management team. Always a pleasure to deal with and clearly works hard to ensure that any issues raised are addressed as quickly and efficiently as possible, considering the needs of both landlord and tenant which I appreciate can be quite the tightrope to walk.
5/5
TrustpilotBeckie Baxter at Prospect manages our…
Beckie Baxter at Prospect manages our property. She is efficient, helpful and very easy to get on with. We travel a lot and I trust Beckie to be on top of any property issues. Highly recommended.
5/5
TrustpilotProspect agent Kurt Owen
Me and my partner just recently applied for renting an apartment. My agent from Prospect was Kurt Owen, he was absolutely brilliant and went above and beyond to secure this contract for us. I would gladly recommend him to others that are looking for a new home.
1/5
GoogleFirst gave me the wrong address to come and then the person I was in touch for viewing was very rude.
5/5
TrustpilotOutstanding
My positive review would be because of Stefano Aloi. He has been a great help to us. Very professional and friendly at the same time. Quick to response and answered all our inquiries. Excellent work. Thank you.
5/5
TrustpilotViewings with Natasha
Have had some viewings with Natasha who is very friendly and polite. Really great experience and helped with any information I needed to know. Highly recommended.
1/5
GoogleVery bad experience: - They failed to tell me of a serious issue with the property until I discovered …
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review, Chris. We're sorry you haven't received the level of customer service we pride ourselves on. … More
1/5
GoogleWorst agency, doesn't do repair work, always make excuses that landlord is not responding when I asked to remove broken dining chairs and sofa, since I moved in one of their house,I was welcomed with broken,torn, dirty and substandard …
4/5
GoogleProspect have been the estate agents to help us purchase our first flat. Most of the sales team were helpful and responsive, even though the transaction took nearly 11 months to be completed due to necessary information being missing. …
5/5
GoogleI had a look on rightmove and messaged the property. They immediately called and informed me of the necessary information on the proeprty and available viewing schedules. Kurt Owen has assisted and has been helpful in answering queries and …
4/5
GoogleVery impressed with Elliott Garrington and the excellent job he has done on finding an excellent tenant for my flat, exactly to brief. His communication skills are very good, concise and kept me updated regularly. I found him easy to work with, helpful, well informed and never pushy. Una McCullough
5/5
TrustpilotHouse hunting
Abi gave us plenty of time to look around the property. Was aware of all information regarding it so was able to answer any questions we had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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