5/5
TrustpilotKenny showed around few…
Kenny showed around few properties.Really helpful and informative!
Agent replied · 22 October 2024
Thank you for your 5* review, Ruchika.
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,837 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,837 reviews on two platforms, including 934 Google reviews rated 4.2.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI am moving to UK and It's hard for us…
I am moving to UK and It's hard for us to secure a property before landing, Prospect and our agent client manager Stefano Aloi help us tremendously, reply our emails with detail within minutes, remind and advice us regularly, highly recommend !!
5/5
TrustpilotProspect were so helpful
Prospect were so helpful throughout our completion process I could not recommend them enough, especially the help of Aimee smith who was always on hand to support with any queries and made the process a lot smoother, I don’t think we would be in the door yet if it was not for Aimee!
5/5
GoogleIt was pleasure working with Elliott Garrington , he found the tenant in quick time, I am very much impressed with his professionalism. Thank you once again.
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Elliott and the team. … More
5/5
GoogleSarah and Julie are great. They made the moving in process really easy and have always responded quickly and efficiently whenever we raise a query. Great service.
Agent replied · 6 April 2026
Thank you for your 5 star review!
5/5
TrustpilotAnna at the bracknell branch was very…
Anna at the bracknell branch was very easy to deal with and the only estate agent to help us for our quick move!
Agent replied · 22 October 2024
Thank you for your fantastic feedback. We are delighted to hear Anna was able to help you with your quick move! We wish you every happiness in your new home.
5/5
TrustpilotWe have found Carla to be prompt
We have found Carla to be prompt, pro-active and helpful. She also has a very pleasant manner both on the phone and in her email correspondence. It is very important to us to have someone reliable like Carla as we live in Dublin and are completely dependent on our property agent. We couldn’t wish for anything more.
5/5
GoogleExcellent service provided by Lewis Hakesley at Prospects. He was informative as well as patient as we viewed a number of properties on the day in a timely manner.
Agent replied · 6 April 2026
Thank you for the 5 star review of Lewis' 'excellent service'.
1/5
GoogleWhen looking for properties to rent, the properties are exactly what I was looking for. When added to sites like Zoopla and RightMove, even 3 days prior or on the very day they were added to the marketplace the let had already been agreed …
4/5
GoogleSold my house with Prospect. They were quick to get things moving and got a lot of viewings booked, and helped us get a decent price. They weren't always available or motivated when showing buyers around, but did try and keep us informed in …
5/5
TrustpilotAbsolute pleasure doing a property…
Absolute pleasure doing a property viewing with Kenny
Agent replied · 22 October 2024
Thank you for your 5* review, Vai.
5/5
TrustpilotThe response from Prospect is very…
The response from Prospect is very quick. Appreciated
Agent replied · 22 October 2024
Thank you for your 5* review, Bernard.
5/5
TrustpilotProspect is very lucky to have Angela…
Prospect is very lucky to have Angela working for them. Angela has always looked after us keeping us up to date every step of the way in everything we have done. Always phoning when she says she will. Delivering paperwork to our house. Angela goes that extra mile. Thankyou. Give her a pay rise she is excellent.
5/5
TrustpilotExcellent
Abi, was really helpful and showed around the property very nicely even though we were late on agreed time.Great experience overall.
5/5
TrustpilotAmazing service from Beth
Amazing service from Beth. She always goes above and beyond!
5/5
GoogleThey rented my mum's property for the last two years to an excellent tenant and have recently sold it within a week of having it on the market! Great service
Agent replied · 6 April 2026
So pleased that our Lettings and Sales teams have delivered such a great service to you. Thank you for sharing this.
1/5
GoogleI am currently tenant with Prospect Agency. My house rent is £950, I was offer to £1000. The gentleman who was helping me to sign contract is Stefano, he is great. And …
1/5
GoogleThere needs to be some restructuring. You never deal with one person, someone different contacts you every time or answers and wants to help you. Creates a broken telephone affect and confusion …
5/5
TrustpilotJulie Jacobs
Just wanted to say Julie Jacobs has provided a first class professional service, she always delivers and keeps me up to date. She has great communication skills and a fab personality. I would recommend to anyone who rents there property through Prospect will have a top class service. Thank you again Julie for such a great service.
5/5
GoogleAs a non-resident landlord, I found Sarah and Julie from the property management team in Reading very useful and provide professional services with excellent communication skills.
Agent replied · 6 April 2026
Thank you for your 5 star review!
5/5
GoogleSarah and Julie in the property management team have been very helpful and professional. They relay information concisely and are happy to deal with any problems.
Agent replied · 6 April 2026
Thank you for your 5 star review!
5/5
GoogleAs a tenant, the staff at Prospect are always informative and responsive and will communicate properly any items of note. They provide a very good service.
Agent replied · 6 April 2026
Thank you for your 5 star review!
5/5
TrustpilotNew Property Advice : Beth
I have recently been looking to find a new place and had the pleasure of being served by Beth who was utterly professional, knowledgeable, efficient and prompt with her communication and customer service. Would suggest Beth to any one who is looking for a new property.
5/5
TrustpilotTristan was brilliant
Tristan was brilliant, I'd Trust-an him any day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
