Trusted Agent profile · Reading
Verified
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Elliott I was on the market with another agent who couldn’t find suitable tenants. He approached me and found tenants within a week thanks a lot!
Thank you for taking the time to leave us a review, Mrs Sasi. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Elliott and the team. … More
5/5
TrustpilotAnna kept me up to date and informed at…
Anna kept me up to date and informed at all times
5/5
GoogleElliott, Jordan and Nancy have been very diligent through the letting process promptly answering my phone calls or emails. Communication is critical when dealing with marketing to find the right tenants …
Hearing that our clients expectations have been met is excellent - thank you for commenting on the diligence and good communication skills of Elliott, Jordan and Nancy.
5/5
TrustpilotI have been using Prospect Reading for…
I have been using Prospect Reading for two years now to act as agents on my property rental. I’ve found them very professional and their advice exceptional.
5/5
TrustpilotOne of the best estate agents in town
One of the best estate agents in town. Really impressed by both the quality and responsiveness of the agents. Stefano in particular has been amazing with prompt communication and honest suggestions.
1/5
GoogleThe Prospect Reading branch had approached me for the sale of my property and desperate to sell. They had agreed with a different % of sale last time and had emailed me a different one. This person was so rude on phone so called Michael it …
5/5
TrustpilotWe have got a viewing done with Abi…
We have got a viewing done with Abi Heppner from the Prospect Crowthorne agency. She was nice, welcoming and taking her time to answer all our questions about the real estate market in crowthorne.
5/5
Trustpilotkenny
kenny arranged a very good amd organised viewing. thank you
Thank you for your 5* review.
5/5
TrustpilotOutstanding customer service by prospect estate agency
We recently used Prospect estate agency to sell our house, they were outstanding. Both Paul and Beth couldn’t be more helpful, nothing was too much trouble, you could always believe what they say & do unlike some other local agencies that we also tried. Very happy to recommend them, give them a try.
1/5
GoogleOver all had good experience but the particular agent dealing with the rental is very rude. Speaks with an accent. The way he speaks to you as if you are a piece of furniture. All other staff in the office are brilliant.
5/5
GoogleI am moving to UK and It's hard for us to secure a property before landing, Prospect and our agent client manager Stefano Aloi help us tremendously, reply our emails with detail within minutes, remind and advice us regularly, highly recommend !!
5/5
TrustpilotExcellent
Kurt and Aiden were excellent; very professional and helpful!
5/5
TrustpilotAbi showed us around a property and she…
Abi showed us around a property and she was great. Knew everything about the property and could answer all my questions. Very helpful.
5/5
GoogleI have been working with Josh O'Brien to help sell my property. He and the entire sales team provide excellent customer service, very consultative with their approach. I would 100% recommend them!
Thank you for this great review of the service provided by Josh and the Sales team and for such an emphatic recommendation.
5/5
GoogleHad to have some properties valued for my Parents, Josh O'brien took time out of his evening to do this, superb service and will be back when they come on the market
Thank you Oliver for this review - 'superb service' is always great to hear.
5/5
TrustpilotProperty Manager Review
Nikki manages my property and is always helpful and prompt with her replies - i enjoy working with Nikki and find Nikki easy to get along with.
5/5
GoogleFor me it has been easy especially the communication, in a few days I have been able to find an apartment thanks to Prospect. The professionalism is noticeable.
Thank you for taking the time to leave us a review, El Houssine Majdoubi. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
5/5
GoogleProspect have been brilliantly pro-active in finding the right tenant and keeping me informed of progress at all times. Specific shout-out for Elliott. Excellent service. Can genuinely recommend.
Thank you for taking the time to leave us a review, Ian. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
5/5
TrustpilotA genuine star!
Whilst experiencing a difficult time with a tenant, Sasha (Byrne) was always there with genuine empathy, advice and great knowledge of the situation. I wish you all the best in your new role Sasha, I'm sure your colleagues will miss you and I appreciate the service and also your help!
5/5
TrustpilotAll my interactions with Roseanne Pope…
All my interactions with Roseanne Pope have always been professional and friendly. Roseanne has always been prompt and efficient and I am really happy with Roseanne's management of my property.
Thank you for your 5 star review!
5/5
TrustpilotKenny showed me around 3 properties and…
Kenny showed me around 3 properties and excellent service!
Thank you for your 5* review, Kong.
5/5
TrustpilotWe had a first viewing with Natasha and…
We had a first viewing with Natasha and she made the whole process wonderful. She was very knowledgeable and able to answer all our queries. All in all, a great experience and we ended up putting an offer in for the house :)
5/5
GoogleThe team at Prospect were helpful throughout the purchase of our first home, Bernadette in particular was always there to help as we moved from offer accepted to exchanged helping to keep us in the loop and updated as things progressed.
5/5
GoogleRecently completed purchasing my first property through Prospect, as stressful a process this can be. Bernadette Martin‘s professionalism really shone through, quick to respond to queries and an endeavour to chase loose ends I couldn’t …
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