Trusted Agent profile · Reading

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Prospect Reading reviews

4.5

★★★★★ Excellent

2,838 reviews across 2 platforms

24 King Street, Reading, RG1 2HE, RG1 2HE

Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.

Google logo

4.2 / 5

934

Reviews on Google

This office

Trustpilot logo

1,904

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Trustpilot

My experience at Reading branch

After the day I registered at your office, you have sent me emails about the property in the market that suit my needs and keep informed me about property available and related conditions. I appreciate for your detailed property description and hopefully you could lead me to buy a house that I want. Thx.

Kenneth · 28 January 2022

5/5

Trustpilot

My sale was complex but Davina…

My sale was complex but Davina persisted in her efforts to keep all parties informed and motivated and eventually we got there - Many thanks for all your efforts it was very much appreciatedJohn - Crowthorne

John · 26 October 2023

5/5

Google

Professional service offered by Mitchell and the rest of the Reading team! Trying to find a property to rent has been stressful due to COVID but Prospect have eased the stress. The team have been professional, efficient and kept us informed every step of the way. We are impressed by how smooth the process has been!

James · 30 September 2021

5/5

Google

I would like to personally thank Prospect and more specifically Bernadette for her outstanding commitment and professional etiquette towards her clients. I was purchasing a house for the first time with little knowledge of the experience, …

Humza · 30 September 2023

5/5

Google

My experience with prospect regarding lettings is excellent. Angus Wilde Who dealt with all my viewings is extremely professional, competitive very friendly and always gave a quick responds to queries.Angus Wilde found our tenants in less …

Raj · 30 September 2023

5/5

Trustpilot

Professional, kind and calm

The ultimate level of kindness and understanding from Paul with my initial enquiry. Beth handled the rest with the utmost professionalism and calm. Moving house is a stressful process but I’m so glad to have had this team behind me. I couldn’t recommend them highly enough.

LauraF · 31 December 2022

5/5

Google

Great team! Every one is quite professional and friendly. I would like to name Jake, Elliot, and Callum in lettings and Aran, Georgia, and Melisa in management. Thank you guys

Zanyar · 6 April 2020

Agent replied · 6 April 2026

Thank you for this 5 star review of our service.

5/5

Trustpilot

Beth had made the buying process…

Beth had made the buying process seamless and stress free. Even though we had the worst solicitors she kept them on their feet!

Lizzie · 13 July 2024

5/5

Trustpilot

Prospect not only take care of land…

Prospect not only take care of land lords they also take care of tenants equally. @ Nikke you are amazing in sorting out all the issues in right time.

Kundan · 22 March 2024

4/5

Trustpilot

Sasha gets the thumbs up

Sasha provided great customer service by reviewing and rectifying am issue with my bill. She also helped secure and improve a tenancy.

Jasper · 29 July 2024

5/5

Trustpilot

We would highly recommend Prospect…

We would highly recommend Prospect Estate Agents in Sandhurst. From the start we were treated as valued clients. We were regularly consulted and swiftly informed of viewings and outcomes. Potential buyers who were in a position to proceed were sent to view. We were particularly impressed by the efficiency and personal approach of the branch manager, David Ward.

Michael · 14 April 2021

5/5

Google

Our property manager, Virginia, has been amazing. As a first time landlord I have been asking a lot of questions and she has been really supportive throughout the process.

Hayley · 18 March 2024

5/5

Google

I had an outstanding experience with "Prospect Reading" during my home purchase. "Bernadette Martin" and the team provided impeccable service and kept me well-informed at every step. Highly recommended!

Suraj · 18 March 2024

5/5

Trustpilot

Definitely the best!!!

We’ve had Lily Sines as our property manager for a good while and in all honesty, we couldn’t be happier. She is always super helpful, always provides feedback and always looking out for ways to help us. Definitely the best property manager that we ever worked with.

Katya · 14 November 2022

4/5

Google

Prospect provided excellent service from start to finish, keeping us updated at all stages, answering questions along the way. I would highly recommend them with the sale or purchase of a house.

Simon · 6 April 2019

Agent replied · 6 April 2026

Thank you for this great review and recommendation of our service to you.

5/5

Google

At present renting through prospect and I have found Julie Wilson, who is my point of contact, truly professionally and incredibly prompt at dealing with any issues that have arisen Thank you

Gill · 6 April 2019

Agent replied · 6 April 2026

Thank you for your 5 star review!

5/5

Google

Professional and prompt service from Nikki

Melania · 18 March 2025

5/5

Trustpilot

Nice team

Very nice team. Keny and Matt are extremely helpful. Smooth communication.

Nataliia · 30 March 2023

Agent replied · 22 October 2024

Thank you for your 5* review, Nataliia.

4/5

Trustpilot

Prospect give me quick response for my…

Prospect give me quick response for my enquiry and viewing request.

Ken · 22 March 2023

Agent replied · 22 October 2024

Thank you for your review, Ken.

5/5

Trustpilot

Excellent Service from Chloe

Our dedicated property manager Chloe has shown great professionalism in handling recent difficulties at our property caused by a water leak from the flat above. Chloe has managed to maintain excellent communication at all times and we are very happy with her business engagement. Thank you

Mr · 5 December 2022

5/5

Trustpilot

Really good estate agency

Really good estate agency. I've been dealing with Beckie Baxter in last 12 months or so and I have to say that she's very attentive and deals with my queries very quickly. I've never had to wait for her response too long. One of the best property manager I've dealt with. Thanks you for making my life easy

Dan · 1 March 2021

5/5

Google

Fantastic customer service from Simon West. Very professional and efficient! Fantastic advice about the rental market and he is knowledgeable about the area. Very efficient in dealing with any queries. 5 star service!

Mrs · 6 April 2018

Agent replied · 6 April 2026

Wonderful to hear that Simon is delivering fantastic customer service and advice. We appreciate your review.

5/5

Trustpilot

Great service!

Very impressed with the service provided by Charlotte Morgan and Matteo Guarino in the property letting area. Fast, smooth and very responsive to all enquiries. I can highly recommend!

Kevin · 4 March 2024

5/5

Trustpilot

Prospect house viewing

Abi Heppner from Prospect was so helpful and knowledgeable during our house viewing. She allowed us a thorough and very pleasant look at the properties and was full of advice. It was a pleasure

Carole · 14 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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