Trusted Agent profile · Reading
Verified
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotSoftware 1, Anna 2
At a time when finding a rental property is tough, I have had a relatively hassle-free experience thanks to a combination of excellent personal service from Anna Elema who was quick, efficient and bright, and some clever and easy-to-use software which took much of the labour out of a complex but necessary process. However, machines don't smile. Anna does.
5/5
TrustpilotKurt was extremely helpful and also…
Kurt was extremely helpful and also extremely nice during the whole process.
5/5
TrustpilotGreat experience
Overall a job very well done by Prospect. Professional from start to finish. Great team effort from all concerned. A few inevitable problems along the way, all of which were handled with lots of communication and professionalism. A particular mention must go to Aimee who brought a positive can do attitude to the whole process. Great job. Well done.
5/5
TrustpilotSasha has been absolutely first class…
Sasha has been absolutely first class and extremely helpful!
5/5
GoogleOne of the best estate agents in town. Really impressed by both the quality and responsiveness of the agents. Stefano in particular has been amazing with prompt communication and honest suggestions.
4/5
TrustpilotGreat professional service from Sasha
Great professional service, with good communications through out. Sasha was excellent.
5/5
TrustpilotVery efficient service
Very efficient service. Sasha was great and very professional.
5/5
TrustpilotBeckie baxter
I would just like to say that I’ve been dealing Beckie Baxter at prospect since may this year and she has always been so helpful to me and would highly recommend her to anybody ben
5/5
TrustpilotCarla is a first rate property manager…
Carla is a first rate property manager and is fantastic at managing our estate.
5/5
GoogleReally pleased with the service and great relationship that’s building with Sarah and Julie, our assigned account managers. Being a new landlord to the Reading area and having several properties, it’s a …
Thank you for your 5 star review & recommendation!
5/5
GoogleGreat job from everyone at Prospect, from viewings to sale, especially from Bernadette who went above and beyond in every matter, especially dealing with tricky solicitors and a complicated executor sale. I would recommend them and will use them again as and when I move.
5/5
TrustpilotGreat experience from Prospect
Great experience from Prospect, friendly, efficient and knowledgeable...great team in the Reading office
Thank you for your 5* review, Andie.
5/5
GoogleRecently sold our house through Prospect Reading. Sales teams were excellent and really knew the market where we lived, were realistic with their valuations as well as got to know the property in detail before viewings. They were also …
5/5
GoogleFollowing a viewing with Elliott and his colleague Adam, they swiftly moved me into a property within a week of viewing and offering. Overall the process was very smooth, and they were polite and professional.
We hope you are very happy in your new home and are so pleased that we arranged for you to move in so quickly, with such good service.
5/5
TrustpilotAbi showers is round the house
Abi showers is round the house. The great thing about her is that she is not pushy, makes you feel at ease and is knowledgable. She is very likeable and warm.
5/5
GoogleSarah and Julie manage our property and always provide such a good service. They have been brilliant with our tenants and are always easy to contact if there are any issues.
Thank you for your 5 star review!
5/5
TrustpilotVery Professional and great service
A great speedy service with Prospect. We have recently been in the process of purchasing through this agent and the buyer of our house fell through, Ryan Tucker from Prospect stepped in and sold the house swiftly to keep the chain in tact. They are very good at returning emails and calls and manage all parties well. Thoroughly recommend this agent.
5/5
TrustpilotHaving been let down very badly on…
Having been let down very badly on several occasions by another letting agent i turned to Prospect to manage my property. My property manager is Beckie Baxter and i cannot fault how she looks after my property, she is calm in a crisis, efficient, knowledgeable, friendly and helpful. I highly recommend Prospect and Beckie in particular.
5/5
TrustpilotKenny
KennyAn efficient and very friwndky state agent. Really satisfied and strongly recommended.
Thank you for your 5* review, Rajuraaj.
5/5
TrustpilotArandeep at Prospect is fantastic
Arandeep at Prospect is fantastic - always eager to help with the management of our properties and keen to find us ways to save money as a Landlord. Great job - thank you!
Thank you for your 5 star review!
5/5
TrustpilotSasha Byrne has done an outstanding job…
Sasha Byrne has done an outstanding job on working through all the issues around our flat sale process. She is dedicated and quick to respond to any issues. She communicates clearly and integrates with the Prospect team excellently. I am really pleased to have her working on our flat sale.
5/5
GoogleKurt was a very helpful and knowledgeable letting agent, great service
4/5
TrustpilotPeople make the difference
People make the difference. Been Manager for a team of hundred people is easy to recognise the value of Sasha Byrne. She knew how to handle the situation and position himself right in the center. It is not easy when there are different conflicting interests. Sasha will be in my management team!
5/5
TrustpilotGreat job from the Reading team
Emily Sulma has taken over the management of our properties in Reading and she's done a great job so far - keep up the good work Emily, and thank you for your help! Same with Caroline Jackson on the accounts side - she's been a huge help over the years and continues to work to a really high standard. :)
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