5/5
GoogleBernadette helped me through the sale of my deceased brother's house. Throughout the whole process she has been efficient, helpful and friendly, offering sound advice when required. I could not recommend her enough.
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
TrustpilotPeople making a difference - Lily Sines
Just to echo the well-deserved positive comments regarding Lily Sines @ Prospect. Lily manages a number of my properties, she is always Positive, Responsive and easy to work with. Lily and Harry are the key reasons why Prospect retains my business; I value their hard work and support. - Many Thanks
5/5
TrustpilotFriendly, Approachable and Professiona
As a tenant, I've found my property manager, Aran, to be extremely friendly, approachable and professional. She's helped us with a number of issues throughout our tenancy and has always been a pleasure to deal with.
Agent replied · 22 October 2024
Thank you for your 5 star review for Aran!
5/5
GoogleStaff was nice. Aiden was helpful in getting us right rental property. Definitely recommend.
5/5
TrustpilotSpeedy response and resolution
Speedy response and resolution - Thanks Agnese.
5/5
TrustpilotRecommend!
Staff was nice. Aiden was helpful in getting us right rental property. Definitely recommend.
5/5
GoogleJust recently completed purchasing a property. The brief dealings I had with the wider Prospects agents was flawless and smooth. During the purchasing process, Bernadette keep me up to date on everything on a regular basis. She clearly has …
5/5
GoogleWe put our property recently through Prospect and Toby provided excellent support to make it smooth process to market it. Prospect got us an offer within few weeks which is commendable in such market condition. Liam also has been …
5/5
GoogleI had purchase new home from Prospect Estate agents reading . Excellent service and I will like to highly recommend bernadette Martin who helped me from day one till my completion. I had also recommend to my colleague and …
5/5
TrustpilotGreat service as a tenant
During an unnecessarily difficult moving out process (not the fault of Prospect,) the agents at Prospect were extremely supportive of me as an outgoing tenant and Sasha in particular was lightning fast on responding to queries, arranging cleaning and the return of the deposit. It was a difficult time and I'm glad they made things much easier for us!
1/5
GoogleThey are only good when it comes to taking your cash. When it comes to actually assisting you with the missing fridge in the tenancy or a needed invoice they will simply ignore your queries. …
Agent replied · 6 April 2026
We understand the our Head of Property Management, Joanne Kay has been in touch and that your issues have been resolved.
5/5
TrustpilotGreat Service
Purchased a property through them and all was done in 10 weeks.All staff was very friendly, good communication starting with Adam who showed the property and after I was informed all the time about the stage of my buying proces,special Aimee who kept the contact between solicitors and thanks her my purchase finished so quickly.I highly recommend them to anyone.
5/5
TrustpilotDani Smith has been so helpful and…
Dani Smith has been so helpful and professional through this process, making everything stress free!
4/5
GoogleProspect provided Transaction Support services for one of our recent purchase. Happy with the service provided, Bernadette Martin helped in reducing the delays from both the parties ensuring a quick turn around.
5/5
GoogleReally great experience with Ed Joslin, getting the process done super quickly and also liaising with the landlord for us on what we needed. Especially as we have two dogs! Highly recommend.
5/5
TrustpilotI use Prospect to manage a property…
I use Prospect to manage a property that I let and have been really pleased with the service I have received from them. I would like to mention the Property Manager Lily in particular she is always professional, polite , timely in her dealings with both myself and my tenants.
5/5
GoogleI have been renting through Prospect for nearly two years and found the staff amenable, knowledgeable and responsive. I am currently going through a renewal and so far the process is smooth with …
Agent replied · 6 April 2026
Thank you for your 5 star review!
5/5
TrustpilotThe Agent is grea Maria she is amazing…
The Agent is grea Maria she is amazing very clever
5/5
TrustpilotQuick sale helped us secure our purchase
Paul and Beth secured a great sale on our house. They were happy to work at our pace from the outset (including a gap while we both got over covid) and when we were ready they stepped things up and found the ideal buyer very quickly. Overall excellent experience, would recommend.
5/5
TrustpilotSasha
Sasha was prompt, polite and very efficient. Many thanks.
5/5
GoogleEveryone was very nice and helpful in the office. They reacted really quick about my interest. They have given me correct and perfect informations about. They was patient and explained everything when I had many questiones.
Agent replied · 6 April 2026
Thank you for posting this 5 star review of the service - patient, helpful and quick to react!
5/5
GoogleTop class estate agents, was given first class service throughout from Josh. Couldn't of asked for a better estate agent! Any enquiries regarding being a first time buyer, were made very clear. One very happy customer!
Agent replied · 6 April 2026
Thank you for sharing this review with us - being a first time buyer can be daunting, so great to hear that Josh has been so helpful to you. we wish you every happiness in your new home.
5/5
GoogleUsing a high street agent has provided a much more successful experience than using an online based agent. The knowledge of the team has been exceptional and the process has been handled in a professional way.
Agent replied · 6 April 2026
Thank you for highlighting that our high street agency local knowledge has been so helpful to you.
2/5
GoogleI was letting a property and throughout the whole time I found it difficult to communicate with and get answers from the agency. When we moved in it was clear that the property had not been inspected early …
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