5/5
TrustpilotSasha was so helpful
Sasha was so helpful. She was very thorough and efficient and was a pleasure to deal with.
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
Want Prospect Reading to help?
Send Prospect Reading a message.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleRidiculous salary requirements, declares a war on single people! Most other letting agents allow a salary of 25,500 to be able to let to 850 ppm, but these people demand 28,000 just to view a property for 800! Tenants serious about looking …
5/5
GoogleProspect have been brilliant. Due to paperwork, the buying of our new apartment was a lengthy process, but prospect were on it. Bernadette in particular never failed to keep on top of things and continue to push for us in completing on …
5/5
GoogleIt was quite simple to apply for my new apartment in Reading, I was supported every step of the way, and everything was very well explained by the team. Loved that they sent me personalized text message with links to their latest …
5/5
TrustpilotBoth Aiden and Mitchell were excellent…
Both Aiden and Mitchell were excellent in their support. Made the tough process so much more bearable.Thanks Chaps.
5/5
TrustpilotGood communication and support
Good communication and support, very efficient service. Thanks Elliott, Callum, Chira and team from a very happy landlord
5/5
TrustpilotWe rented through prospect and were…
We rented through prospect and were very happy. Especially with Julie Jacobs who helped us during a particularly difficult time. Julie and the landlord ensured there was much flexibility in our tenancy when we were not sure whether we were going to purchase our onward property. This helped allay significant amounts of anxiety. We are very satisfied. Thank you
5/5
TrustpilotGreat service.
We have successfully let our property through Prospect for 7 years now with 4 different good tenants. We have never had more than a week without a new tenant and contract negotiations have always been very professional. Agnese Rees has managed our property for the last couple of years or so and always been very efficient and reliable providing great service.
5/5
GoogleExcellent Customer Service. I had the pleasure of dealing with Ross Hobbs, he was extremely helpful, positive and efficient. I would highly recommend the Reading Prospect Branch to all family and friends. I feel Ross worked very closely …
Agent replied · 22 January 2025
Achieving the exchange and completion as quickly as possible is great to hear and thank you for recommending us so highly.
5/5
TrustpilotOur interactions with Bernadette Martin & Prospect
Our interactions with Bernadette Martin
5/5
TrustpilotCharlotte Morgan ,Senior Client Manager
1/5
TrustpilotProspect are terrible
Prospect are terrible. They are a bunch of crooks who charged fees for things that were not justified We rented a property via ‘Prospect’ years ago - they tried charging us for a mole problem the rental property had.We were warned by a local cleaner when we moved in that prospect we’re bad … we should have listened!
1/5
TrustpilotReally bad
Really bad, the house wasn't ready on the moving day (stated by contract) leaving me and my family looking for an hotel, that we had to paid our-self. When we finally moved in the house we find out that there is not not tumble dryer, despite the confirmation from their agent on the viewing day and despite the inventory report... DONT rent or buy through this agency.
5/5
GoogleThis review is for Nikki Gardner. Nikki all we can say is a big thank you. Since you joined our account we haven't …
5/5
TrustpilotSale of property in Yateley - brilliant!
We cannot praise highly enough the service we have received from the Sandhurst branch of Prospect Estate Agents. Not a straightforward sale, with plenty of hiccups along the way, but nothing has been too much trouble. We have been kept fully informed at all times and have had a constant stream of viewings leading to a successful sale. Would use again without question, superb service!
5/5
GoogleHad a great experience with them, a many thanks to Kurt Owen for helping me out.
5/5
TrustpilotFor Hasslefree Stay
Has always used their services during our moves within UK. Currently the existing property is being managed by them so absolutely hassle free stay. Our manager is Beckie Baxter and she is absolutely fantastic. Always responsive and helpful, good turnaround time with the issues you may have, liased well with us and the landlord. Highly recommended the services !
5/5
TrustpilotAfter 6 months of failure when selling…
After 6 months of failure when selling our flat using another agency, we join Prospect and after 2 weeks our flat was sold! Ross and many others were very helpful through the sale process and were always on top of things and available for any questions me and my partner had. Very happy that we used this agency!
5/5
TrustpilotI have been Dealing with Prospect for…
I have been Dealing with Prospect for almost 4 years now and it has been nothing but a great experience. Initially Georgia and Currently Gemma since about 2 years now have been very reactive and helpful to all our issues which we have raised so far. Gemma always hears our problem patiently and tries to resolve for us.
5/5
TrustpilotBeckie Baxter has been very helpful and…
Beckie Baxter has been very helpful and responsive for any queries regarding our tenancy. Would recommend!
5/5
GoogleI have just started renting with prospect estate agents. I have been dealing Amber Forrester with a couple issues i have had with the house and every time she has provided a 1st class service and very helpful and has contacted the right people on the day and kept me updated. Very happy with the service i have received and i am sure in the future i will still feel the same.
5/5
TrustpilotVery helpful
Sasha Byrne takes good care of my property, she is helpful when answering all kinds of queries, she also proposes solutions when tenants have requests that might be a little bit of unwanted requests.Prospect also offers a good reference evaluation to avoid problematic tenants and a comprehensive rent protection that provides peace of mind.
4/5
TrustpilotSasha was very helpful and replied to…
Sasha was very helpful and replied to us promptly when we needed information.
5/5
GoogleThe sales team were brilliant from the moment I put my house on the market. It was sold within a matter of days and the process was seamless as I used their in-house services. Would not hesitate to recommend!
Agent replied · 6 April 2026
A quick sale and seamless process with our in-house services is a great recommendation - thank you for posting this James.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Reading to help?
Send Prospect Reading a message.
