Trusted Agent profile · Reading
Verified
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
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Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleBeen renting through Prospect for coming up to 9 months now. Never had any problems with Prospect's service, especially with Julie and Sarah (our assigned property managers). Always quick, honest and thorough responses, with actions being taken on any concerns/problems of ours. Happy tenants.
Thank you for your 5 star review of our Property Management team!
5/5
GoogleExcellent Agents! I recently rented out a house through Westgate, myself and 3 others for our second year at Uni. We were very stressed and they made it easy for us. They took us to 3 properties and took their time showing us these. They …
Dear Aimee, thank you very much for your review. I am very pleased you had such a positive experience with us. We strive to efficiently find the best properties for our applicants and am glad to see we have done that for you.
4/5
TrustpilotSasha is very quick to respond to any…
Sasha is very quick to respond to any issues we have- I have found her very polite, professional and helpful.
5/5
TrustpilotAgnese has been awesome throughout our…
Agnese has been awesome throughout our tenancy. We have had a couple of things coming up and she resolved things quickly.
5/5
GoogleExcellent agent, highly recomended. they helped out with renting a flat . Very professional team. Elizabeth is always available to help, now i decided to buy a house through them
5/5
TrustpilotExcellent estate agent
Excellent estate agent, very responsive and communicative. They got us to exchange of contracts with the minimum of fuss. Would highly recommend Prospect for anyone wishing to sell their property.
5/5
TrustpilotBeckie
Beckie - wanted to thank you for all your help and support through the year. Your prompt and efficient responses to all my enquiries and tenant concerns has been most appreciated. It is great to know you are all over any matters raised. Thank you
5/5
GoogleJosh O'Brien recently helped me purchase my first home. He was extremely helpful and attentive, finding suitable properties which matched my search criteria. Being new to the housing market, Josh's knowledge and insight was invaluable to me during the process. Would recommend him to anyone.
We wish you every happiness in your first home and are delighted that Josh was so helpful and supportive. Thank you for posting this review.
5/5
TrustpilotSasha is fantastic at what she does
Sasha is fantastic at what she does, all the transitions have been seamless due to her excellent organisation
5/5
TrustpilotSasha Byrne
Sasha Byrne is always available to help. She’s very cooperative. Much appreciated
5/5
TrustpilotBrilliant !!
Brilliant !!Grace was excellent and kept me updated through out would give six stars if I could Highly recommend
5/5
TrustpilotMade our House Purchase as Stress-free as possible!
Very quick, very easy process to buying our first house through Prospect. Beth and the whole office were happy to answer any questions we had, give access to the property when needed and ensured the process was done smoothly and stress-free. Would highly recommend and would happily sell and buy through them in the future.
5/5
GoogleI recently got my house valuated by Josh who provided expert knowledge of the local area and what my house could be worth within todays market. He even explained the triangle of interest which helped me to decide what price I should market …
Brilliant to hear that Josh has provided you with such expert advice in a non aggressive and polite manner and we are delighted to have been of assistance to you.
1/5
TrustpilotUnprofessional Conduct and Mishandling of Property Viewing, Prospect Estate Agent, Reading Branch
Subject: Unprofessional Conduct and Mishandling of Property Viewing
5/5
TrustpilotBeth has been extremely helpful and…
Beth has been extremely helpful and informative during my property search and I would recommend her to all my friends!
5/5
GoogleWe've been renting from Prospect for two years now, and have had a great experience working with our property manager (Kate Smith). She's quick to respond, polite, and has been incredibly helpful in resolving maintenance issues when they come up!
5/5
GoogleI had a property advertised with another Reading based agency for 3 months and they didn't manage to organise any viewings, within a week of using Prospect we had 5 viewings booked in which resulted in a sale. …
Thank you for taking the time to leave us a review, Alex. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our Reading team. … More
5/5
TrustpilotGreat job mate!
I extend my heartfelt gratitude to Charlotte Morgan, who has been exceptionally helpful and kind. She efficiently organised a viewing for us within a single day and offered professional and candid advice during the process. Thank you immensely, Charlotte!
5/5
GoogleFantastic service from Nikki my property manager. She’s always responsive and proactive providing detailed support when required
5/5
GoogleCallum was very helpful and professional, made the whole process of application very straightforward, was very responsive and easy to approach.
5/5
TrustpilotChloe is always friendly
Chloe is always friendly, helpful and professional, it’s a pleasure having her as our property manager.Sarah & Tim Kearon
5/5
TrustpilotGreat service from Dan and the team
Great service from Dan and the team. Really impressed with their responsiveness and helpfulness throughout the house sale.
1/5
Googlevery helpful when trying to move you in, a nightmare when checking out. Held the deposit for about a month after checking out, even though fully aware that there is a pandemic and that money is crucial. will try to squeeze as much as they can out of your deposits. You're only valuable to them if they see you as a potential tenant.
5/5
GoogleKurt was quick to deal with queries and was friendly and helpful when doing so.
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