5/5
GoogleKurt was extremely helpful and nice during the whole process of renting my new flat.
Trusted Agent profile · Reading
Verified
Prospect Reading reviews
★★★★★
2,838 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,838 reviews on two platforms, including 934 Google reviews rated 4.2.
Want Prospect Reading to help?
Send Prospect Reading a message.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
Google5/5
GoogleI have been renting a house from Simon for the last three years now and have never had a problem with him. Any problems we have with the house he sorts out immediately for us. By far the best estate agent we have used.
Agent replied · 6 April 2026
To hear that Simon is by far the best agent you have ever used, is great! Many thanks for posting this 5 star review
5/5
TrustpilotVery good
Kurt Owen was quick to respond to emails and any questions we had about the property. Would highly recommend his service.
5/5
TrustpilotKurt has been really helpful
Kurt has been really helpful, and helped us so much sorting our new flat. He has been really professional. Thank you Kurt!
5/5
TrustpilotAgnese Rees has provided exceptional…
Agnese Rees has provided exceptional management of my rental property - ensuring any repairs are immediately addressed and always keeping the landlord up-to-date with progress. Agnese has always shown to be very proactive, helping to liaise with the management company's repair team to set up a suitable date / time to conduct the repairs. I highly recommend Prospect and having Agnes as your property manager!
1/5
GoogleWhatever you do, don't sign a DD with these cowboys, they always take too much money and blame systems when its an obvious human error. Awful reliability from the accounts department. expect 1/3 of your direct debits to go wrong.
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review, Andrew. We're sorry you haven't received the level of service we pride ourselves on. Could you please email customerservice@prospect.co.uk with details of your … More
5/5
GoogleRoss sold our house, when no other agent could. He understands the market and knows what people need. He constantly kept me informed of any progress and made the whole buying and selling journey effortless. Would recommend him every time.
Agent replied · 6 April 2026
Thank you for taking the time to leave us a review, Karen. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Ross and our Reading team. Kind regards, The Prospect Team
5/5
TrustpilotPositive experience as a landlord.
I have a property in Sandhurst which is being managed by Chloe. As a landlord I have faced a number of challenging situations with the property, I am grateful for the excellent service I have received from Chloe. I have valued her professionalism, knowledge and excellent communication. Should we continue to rent this property the relationship I have built with Chloe would be a positive influence on that Decision.
5/5
TrustpilotGreat team
The team has been excellent and very helpful. We enjoyed the step by step process and loving our new home.Thank you Team!
5/5
TrustpilotDealt with Dan from start to finish
Dealt with Dan from start to finish. Very helpful, friendly and great communication.Would highly recommend. Thanks Dan!
5/5
GoogleOriginally published the below review and because we were so happy with the work Prospect did with us, we went with them again. Even though we were assigned a different person, Elliott has gone above and beyond to get us properties which …
Agent replied · 6 April 2026
Thank you for this 5 star review of our Lettings and Property Management teams and for recommending us! Hope you and the pets are happy in your new home.
5/5
TrustpilotAlways get 5 star service from Beckie…
Always get 5 star service from Beckie Baxter. I’ve rented out my property through Prospect for years and can’t ever fault the service I receive.
5/5
GoogleI only have positive things to say about these letting agents. They have been professional, friendly, punctual and helpful! They have seen me through 4 leaks, failed grouting and a whole host of other problems as a tenant! Brilliant team and strongly recommend renting with them if possible
5/5
GoogleI've been dealing with Elliott Garrington for just under a year now. He found my current rental for me and has gone out of his way to find my new home for me, moving in January 2020. …
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review, Heather. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Elliott and the Reading … More
5/5
TrustpilotKurt was very helpful and friendly
Kurt was very helpful and friendly. He was there for every step. He is very very patient and courteous.
5/5
TrustpilotGreat customer service from Josh and…
Great customer service from Josh and he’s team . They all went out their way to make buying and selling a new house as smooth as possible. Always proactive, great communication and went above and beyond. I would definitely recommend this company.
5/5
TrustpilotBuying our first home
Buying our first home was made so much easier by the team at Prospect, particular mention for Beth who was handling our case being super friendly and helpful 😊
5/5
GoogleI have been using Prospect to manage my flat for the past 4 years and have had consistently great service. In particular, my management team leader (Chloe Hoptroff) has been brilliant; alway approachable and quick to action my questions and requests. This has been particularly helpful due to my work commitments making active management of the flat more difficult. All in all, a great service and I have no reason to look elsewhere come renewal time.
5/5
GoogleWe sold our house in Reading in Mar'22 and we had many issues with our first buyers but Ross Hobbs always did his best by chasing for answers and keeping us updated. Our second buyers went through like a dream and the house sold for a lot …
5/5
GoogleI put my property up for sale with Prospect, it took 4 days to sell with a number of viewings, I have just exchanged contracts to complete on Friday, the whole experience was flawless with Bernadette keeping me up to date with events on a …
1/5
GoogleReally bad experience. We put an offer on a house that was for sale, no acknowledgment of it from Prospect. We then called them, the person who took the offer was not in the office, but again didn’t bother to call back. Followed up with …
5/5
TrustpilotConsistently good service!
I have been with Prospect for many years now and their service has always been great. Sasha and Chloe have been excellent property managers, and always patient and attentive to our requests. They specifically helped us through a very difficult period with a non paying tenant, and really went above and beyond to assist us. Really pleased with Prospect!
5/5
TrustpilotResponsive team
The team was responsive from the onset; setting up a quick viewing, calling with updates, responding to our email questions etc.The service has been good, and we look forward to working them as our agents throughout our tenancy.
5/5
TrustpilotWhat a great team as always
What a great team as always. Matthew Spennewyn kept me updated throughout and was very helpful. Will definitely use again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want Prospect Reading to help?
Send Prospect Reading a message.
