Trusted Agent profile · Reading
Verified
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotDebbie has been my "goto" manager at…
Debbie has been my "goto" manager at Prospect for a number of years. She has always been extremely professional, helpful and prompt with any queries and issues with the property. I am very happy with her services.
5/5
GoogleI cannot over praise Prospect and in particular Bernadette Martin (Transacton Support) for the help we received selling our property. As an Executor selling a deceased friend's flat, I expected the sale to be relatively straight forward. …
5/5
TrustpilotI am very pleased with the service…
I am very pleased with the service received here. Beckie Baxter was particularly helpful in sorting out some issues and kept me informed as to what was happening. Beckie also followed up to make sure everything was ok. Well done Beckie and thank you.
5/5
TrustpilotDani Smith is great
Dealing with Dani is easy and hassle free. She listens to any issues and finds the best solution. I am kept up to date regularly and more if/ when there’s issues - great communication, friendly approach and I can relax knowing everything is in good hands. Great work.
1/5
TrustpilotI had a nightmare experience dealing…
I had a nightmare experience dealing with Toby from Prospects (Reading branch). I have placed an offer on the property last week and then considering everything into account e.g. interest rates we decided to request the seller for a renegotiation on the offer and I have Toby arguing with me in a very unpleasant manner, eventhough I tried to patiently explain the matter and also apologising, he still continued to tell me off saying it was waste of his time. Eventhough we wanted to push ourselves to buy, he did not respect our views and finally made us to withdraw ourselves. I have dealt with many estate agents so far and did not have this kind of experience.
5/5
TrustpilotNo 1 for me
The whole process of selling my house was made super easy by Beth’s professionalism.Super easy to get on with , super fast a getting stuff sorted and house sold within a week at full asking price.Would thoroughly recommend both Beth and prospect Many thanksAndy peacock
Thank you for your 5* review, Andy.
5/5
TrustpilotGreat experience with the team and Beth…
Great experience with the team and Beth Murphy who handled our house search! She was professional, friendly and went above and beyond to ensure we were happy and to facilitate our requests! The team even called to check in leading up to our completion date!
Thank you for your 5* review, Sam.
5/5
TrustpilotHazel Sims and team
Hazel Sims and team have been a great help and have made the whole process stress free and simple. Thank you!
5/5
GoogleRent multiple properties out via Prospect Elliott and the team are always giving great advice to get our places rented to good tenants.
Giving you great advice and finding you good tenants is great to hear. Thank you for posting this 5 star review.
5/5
TrustpilotNew owners
We not from the UK and so finding a place was not easy. Stefano and the team at prospect was very helpful and assisted us with the entire process. Thank you so much.
5/5
TrustpilotGreat experience with Prospect
Great experience with Prospect. Special thank you to Kurt Owen who has been really helpful and reassuring during the whole letting process, if it was not for him we would have not been able to rent the property...thanks a lot...
5/5
TrustpilotEmily Sulma the star of property management............
Having worked with Emily during the last few weeks its been a breath of fresh air. Prospect service levels are back to normal and in some instances Emily has gone beyond expectations. I really do see Emily progressing well and appreciate the support. Overall with Prospect its been great.
5/5
TrustpilotNatasha knew her stuff
Natasha was quick to contact me back regarding availability and offer relevant viewings for properties within my budget that also suited my needs.
5/5
TrustpilotRent apartment - Recommend
We recently rented an apartment through PROSPECT Reading. We wouldn't be happier with the services and how the team handled the whole process from viewing to signing the contract. Special thanks to Kurt Owen he was awesome and was a pleasure all through the process.
5/5
TrustpilotExcellent service
Excellent service, very helpful and honest. Special thanks to Ryan Tucker and Betsy Harmer. Both kept me updated throughout the whole process, were honest and did a lot of the chasing Solictors for me. They were very professional and organised. I would definitely recommend prospect. Thanks
5/5
TrustpilotPrompt professional service
Prompt professional service. Could not have been more helpful .
5/5
GoogleMyself and 3 friends are about to move into a relatively new built rented property and the service we have received from Elliot and his team has been excellent, he has guided us through the process and has made sure our needs have been met. Thank you!
5/5
GoogleProspect were the estate agents for the house I purchased. Bernadette Martin was the person in charge of the transaction, essentially mediating between the 2 conveyancing solicitors and constantly chasing them up when they weren't replying …
5/5
TrustpilotThoroughly professional sales team
I was very impressed with the professionalism of the sales team. A big thanks Ross, Toby, Cameron, Max and Liam. Professional, enthusiastic, yet refreshingly straight talking. We obtained four offers at or above the asking price for our property within a week.
5/5
GoogleClient manager Matthew de la Harpe has been exceptional. He is approachable, patient and has demonstrated professionalism towards his client(s) without the typical arrogance you may encounter with other agents from other agencies. He even offered to drive me to view the property and also drove me back, we had great conversations along the way.
5/5
GoogleVery good experience with Prospect. I dealt with Bernadette on my first flat purchase and she was helpful throughout, chasing all parties on my behalf and providing regular updates on the transaction.
5/5
GoogleJake and his team did an excellent job in finding me a tenant for my property, will defiantly recommend to others, thanks!
Doing an excellent job is the best recommendation - thank you for posting this 5 star review.
5/5
GoogleMany thanks to Simon West from the Lettings team - very impressed with his excellent customer service, professionalism and flexibility. Much appreciated!
Always very good to hear that our staff deliver 'excellent customer service, professionalism and flexibility'. Thank you very much for posting this review.
5/5
GoogleDealt with Elliott Garrington and he was brilliant from start to finish. Very please with the service received.
Thank you for taking the time to leave us a review, Brian. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Prospect Reading a message.
