Trusted Agent profile · Reading
Verified
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotWe have used prospect for the first…
We have used prospect for the first time and can happily say the service has been perfect. Agnese is our point of contact and has been superb throughout the process. I cannot fault her work at all. I am very impressed with the service.
5/5
TrustpilotFirst Rental
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
5/5
GoogleI would really like to express my gratitude to both Mitchell & Callum at Prospects in Reading for helping me find my dream home. They were nothing short of amazing. Mitchell was happy to show us any property we wanted at the drop of a hat …
5/5
GoogleProspect really was an amazing Property Manager for a Flat I rented in Reading Town Centre. My property manager Ms Hoptroff was particularly helpful during my stay seeing to issues that arose and was always happy to help with general questions and queries. Thanks :)
5/5
GoogleI am in the process of renting with Prospect. Elliot G is a huge help in the process, great with customer service, very responsive. He is super polite. I am so happy so far and looking forward to this collaboration! Thanks Elliot and Prospect team!
5/5
TrustpilotKurt has been great in helping us find…
Kurt has been great in helping us find a place for our family. We are very happy with the place we found. The whole process was very smooth and hassle free.
5/5
GoogleFound me a tenant within days of marketing Elliott kept me updated throughout the whole process thanks to Prospect Reading
Quickly souring tenants and updating our landlords is what Elliott delivers! many thanks for posting this great review.
5/5
TrustpilotBeth Murphy
Brilliant service provided by Beth who showed us around various properties. Beth was professional, patient, knowledgeable and helpful. Wouldn’t use another estate agent.
5/5
TrustpilotBeth is literally the best
Beth is literally the best! She goes above and beyond!
5/5
TrustpilotProperty Management
Our property is looked after by Nikki G a member of Prospect's Property Management department. She takes away any of our tenancy and property management worries. She is a good communicator, is always promptly available when we need to contact her and she makes sure that any necessary aspects are followed up to conclusion. Would therefore recommend based on our experiences so far.
5/5
GoogleKatie is great to work with. She's knowledgeable and approachable and I trust her judgement.
5/5
TrustpilotHome purchase
We meet Demi a few mouth ago when we were trying to purchase our family home. She created a very good first impression and we build a great report. I was impressed with her professionalism and dedication. She worked tirelessly to find us the perfect home. Overall a very good experience.
5/5
TrustpilotA fab property manager
Lily Sines took on the role of property manager overseeing the house that we were letting. Lily was always professional, friendly, helpful and efficient during this time. She is a positive advocate for her company and the industry that she represents.
5/5
TrustpilotChloe Reilly has been a great property…
Chloe Reilly has been a great property manager for us. Very helpful in keeping us updated and managing tenants in a professional and timely manner. Grateful to have her as our property manager!
5/5
TrustpilotKeep it up Gemma!
First time renting, I had no knowledge of anything that happens or is expected of me.I was well taken care of and have got all the support needed from Gemma Burton and her team at Prospect agency. Keep it up Gemma 👍🏽
1/5
TrustpilotDisgusted by the discrimination and…
Disgusted by the discrimination and horrific attitude we faced when booking a viewing for a property to rent today. Team members at this agency were highly unprofessional. We were questioned and judged on personal matters that had no relation with the act of booking a viewing. Thoroughly unsatisfied with the lack of quality customer care and basic human decency. We sincerely do not recommend using this agency's services.
5/5
GoogleWent to view 2 properties, and Max was very helpful in showing us around and providing us with all the information we needed. He was Very helpful 👌 …
5/5
GoogleBought my first property through prospect. Great team and great service. Special thank to Bernadette Martin who's always been on top and communicated and responded promptly every time needed.
5/5
GoogleStefano at Prospect really assisted us with finding a place. Coming from South Africa it was really a struggle to get an agency to assist and when my husband stepped into the office he was welcoming and took time to listen. Thank you so much
Thank you for your 5* review, Kalthiemah.
5/5
GoogleExcellent customer service and the service provided by Mr Jordan and his team has always been excellent till now.
So nice to hear that Jordan and the Lettings Team are providing excellent customer service. Thank you for posting this 5 star review
5/5
GoogleExcellent service and an absolute pleasure dealing with the entire Prospect Team - Nancy Suri is a super star!!
What a great review for Nancy and the team in Property Management - thank you for posting!
5/5
GoogleReally quick turnaround, Josh O'Brien kept us up to date with our sale. Sold incredibly quickly and very supportive.
Thank you for this great review for Josh in our Sales team. 'Sold incredibly quickly' is great to hear.
5/5
GoogleI would love to thank prospect reading for their professional services. I am an international and they have made my settlement in the UK more easier. I would like to thank Kurt for his continual support and help.
4/5
TrustpilotSasha
Sasha, Jake and the team are approachable and thorough in their approachThough firm at times but fairI have had a Good experience using the serviceSasha has been prompt and courteous in her dealings with meWish you guys all the bestRegardsA Berry
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