5/5
Prospect manage the rental agreement of my house in Woodley and provide a thoroughly professional service and assurance that, if problems arise, they will be there to resolve them.
Trusted Agent profile · Reading
Verified
★★★★★
2,839 reviews across 2 platforms
24 King Street, Reading, RG1 2HE, RG1 2HE
Prospect's office in Reading, at 24 King Street, is rated 4.5 out of 5 across 2,839 reviews on two platforms, including 934 Google reviews rated 4.2.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
Prospect manage the rental agreement of my house in Woodley and provide a thoroughly professional service and assurance that, if problems arise, they will be there to resolve them.
5/5
I am not one to leave reviews but I…
I am not one to leave reviews but I will make an exception this time. I can't thank Aimee Smith enough,for her professional behaviour, during my sale. Aimee, took on all the constant battles that went on between both conveyancing teams and was the only ray of hope in sorting out the issues, that arised. Aimee, kept me informed and through her hard work,she managed to salvage a dire situation.I really can't thank her enough.
5/5
Kenny was super helpful and…
Kenny was super helpful and professional with the viewing today. Will definitely keep in touch as I would like to continue working with them to build my investment portfolio!
Thank you for your 5* review, Frances.
4/5
Great experience when just having a Quick Look with my partner, Aidan was really polite and professional and was a great help. Highly recommend.
5/5
A nice bunch.
After already being in my rental property for 6 months I had a quick query that needed addressing.I contacted the main number and quickly got through to the right office. I spoke to Julie Jacobs and she dealt with my query with understanding and care from the start. My query was resolved and followed up the next day too.Shout out to Lloyd Richardson too. He is very personable and takes care of you.Cheers guys.
5/5
Friendly and professional
Demi was an excellent agent, her choices of property were spot on, she was so friendly and helpful. I am definitely staying with her and the agents as it has been such a good experience so far.
5/5
Abi Hepner has fantastic communication…
Abi Hepner has fantastic communication skills and has really made me feel reassured that my house sale was in the best hands. I have been kept up to date throughout and given helpful suggestions to improve on feedback. Thank you to Abi and the team at Sandhurst!!
5/5
Elliott has been a massive help from start to finish. He’s helped arrange viewings and guided us through the entire process and answered any questions and queries quickly and concisely. I would highly recommend people contact prospect if they are looking for a reliable and professional job
Thank you for taking the time to leave us a review, Sam. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Elliott and our Reading … More
1/5
They will cancel your viewings without letting you know so you turn up and waste your time. Useless rude staff on the phone , don’t bother with these guys to sell your properties because they won’t show up to customer viewings.
5/5
Brilliant service
I would definitely recommend Agnese at prospect as our property manager . She has very efficiently handled a variety of issues we have had at a property we let out . What I find makes Prospect different from other estate agents is that we have one dedicated property manager for our property who is aware of all the issues and there is a consistency of approach rather than dealing with a different person every time .
5/5
Such a quick an easy process selling a property. Christian was my point of contact, he made sure I was updated of everything and was very polite and helpful. Want to thank him and his team for a very smooth sale of the property. Will definitely use Prospect again!
Thank you for your 5 star review of the Reading team!
5/5
Vickie Cripps from Prospect estate agency has been always so professional, polite and helpful with everything we needed help with after moving to our new flat in Reading.
5/5
Michael was a star! He gave us an honest, realistic valuation of our property and explained the process step by step. Being first time sellers we needed as much guidance as we could get. The property went on the market and we achieved a …
Thank you for taking the time to leave us a review, Donna. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Michael and our Reading … More
4/5
I would recommend Prospect
I would recommend Prospect. They are a lot better than my previous agency, and are always prompt and professional. Sasha is great, cautious and professional. I should get her as my PA. My recent annual renewal went through smoothly and swiftly and I like the use of digital records, unlike the previous firm who always used post and paper records. I cannot comment on other reviews, but I am very satisfied for now
5/5
I thought buying a house will be hard, but thanks to Bernadette from Prospect Agency Reading I barely had to do anything. I was guided and supported and she promptly answered to all the questions and issues I had in the process. I am very grateful.
5/5
The service from Prospect has been…
The service from Prospect has been excellent. From the start of the process from valuation, marketing has been slick and professional. A big thank you to Aimee who has given me regular updates and sometimes when needed a couple of times a day. Her cheerful and professional manner has made my selling process a joy. A big thank you to everyone that I have dealt with at Prospect. I would highly recommend using you.
5/5
Nicola Dixon at Prospects has made being a landlord so much easier by helping guide us through all the processes, trials and tribulations of letting out a flat
4/5
Did the job. Few fixes needed to the place, but all done. Responsive for 1-to-1 talks. Nicola Dixon I name for praise: straightforward and polite.
5/5
Sales coordinator
Bernadette Martin was so brilliant at keeping us updated on the progress of our sale.
5/5
Jordan is the best letting agent staff I've ever known. His ownership in his work is outstanding (works like he owns the business himself), very efficient. He knows what's he doing. I'm so impressed. When you contact various agents at the same time you will see he is really outstanding.
Thank you for sharing this great review of Jordan's service - you can't get better than 'outstanding'!
5/5
I write this review to Nikki Gardner state agent in Reading. She is very helpful to assist me when I have a trouble to sign the contract. And she's easy to contact when you need her.
I write this review to Nikki
5/5
Renting in High Wycombe
We have rented in our house for almost two years and Prospect have always been great, especially the property manager Emily Cross who has always been so helpful in getting any issues sorted - thank you!
5/5
Exceptional Support, Nancy is a Credit to Prospect
I am writing this review to highlight the incredible service Nancy provides. She is a truly amazing person who clearly cares about our home. Whenever something breaks, she ensures it is repaired quickly and efficiently.
5/5
We would really recommend Ross Hobbs, who we dealt with during what proved to be a tricky and long winded sale. He was always ringing round all other parties involved, we were always updated and was always on hand when we needed to speak to him.
Thank you for taking the time to leave us a review, Claire. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with Ross and our Reading team. Kind regards, The Prospect Team
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