5/5
I have had good experience so far with friendly service.
Agent replied · 25 April 2023
Thank you for the five-star review Pam! We look forward to working with you and continuing to provide high-quality service.

Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
1,359 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
417
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
I have had good experience so far with friendly service.
Thank you for the five-star review Pam! We look forward to working with you and continuing to provide high-quality service.
5/5
Great people at Parkers, both for buying properties and for renting them out. Always in touch with what's going on, always phone back or email immediately, always happy to help. Great people, great service.
Hi Janet, thanks very much for the 5 Star review and your kind comments
5/5
Have used Parkers since 2000, selling, renting, buying and property management. Great professional company, friendly, reliable and always ready to help in every situation. Top firm. Top people. Thank you for the great service.
Hi Duncan. Thanks for your kind comments, it's been a pleasure doing business with you over the years.
5/5
really satisfied about the service, all people from parkers are very friendly, quick responsive, reliable and really helpful. they responded to all our questions. will recommended to all my friends,
Many thanks for the feedback, Razvan. Your comments are much appreciated
5/5
As landlords we have been so impressed by the level of service and good communication offered by Parkers that we have now moved all of our properties under their care and management.
Thank you for the 5 star review, Nigel. Your comments are much appreciated
5/5
They are very good in their services
They are very good in their services, the communication is easy and they solve any queries. Thank you.
Thank you for the five-star review Petse! Thank you for choosing Parkers and it is amazing to know you enjoyed working with us.
5/5
We have recently sold a house through…
We have recently sold a house through Parkers and we cannot fault the service. We were regularly updated throughout the viewing process and when the sale was agreed it was handed over to Emma to see through. She was phenomenal, ensuring that any queries were dealt with professionally and followed up in a timely manner. I would definitely sell through Parkers again.
5/5
I recently rented a property through Parkers, the customer service was excellent. Even with a few hiccups on my part, they were extremely helpful with everything from viewings to completing paperwork. Highly recommended.
Thank you for your comments, Shaun. Glad we could be of assistance and we hope you enjoy your time in your new rented accommodation.
4/5
Over many years they have provided a reliable and trustworthy service with no issues. Invaluable for an ex-pat landlord unable to personally take care of most issues conveniently.
Thanks for the review, David. Your feedback is much appreciated
4/5
Good experience so far, very helpful got no complaints at this moment in time.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Delroy! We hope you continue to enjoy the experience of working with Parkers. Thanks,
5/5
Ruby McGrath in lettings, extremely helpful. A great team at Parkers
Thank you for the five-star review! Ruby is an amazing member of the team who provides the best customer service!
1/5
The worth please in the world. Members of this group ignored me and my family
Hi Michal, We're sorry to see this issue - we instructed Reading Heating and continued to chase for updates and confirmations on an arranged visit to sort out this issue. We received confirmation that they had been in contact and booked a visit to resolve the situation, which has occurred. We always aim to assist our tenants as much as we possibly can, and with this situation we were waiting on a third party. We would be happy to discuss this with you in more detail and hope you will reconsider the 1* review. Thanks, Parkers
5/5
Agents are nice and helpful
Agents are nice and helpful, agent help recommend solicitor and surveyor for my purchase, and got smooth at all. Thanks
thank you for the amazing five-star review! please let us know if ther is anything else we can help with in your homeowner journey.
4/5
My experience while renting with Parker’s has been a positive one, however the fees are too high as with any other letting agent. The staff is very helpful, polite and professional.
Many thanks for taking the time to review our services. Your feedback is much appreciated
5/5
I've recently rented a property with Parkers, from the begging to the end they were very helpful and professional. Rebecca in special has always been available for any questions. Great service!
Many thanks for your feedback. Your comments are greatly appreciated
4/5
My experience while renting with Parker’s has been a positive one, however the fees are too high as with any other letting agent. The staff is very helpful, polite and professional.
Many thanks for taking the time to review our services. Your feedback is much appreciated
3/5
At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .
Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.
5/5
Thank you for all your work finding a tenant and doing the initial contract and getting everything ready for the tenant to move in. Great job!
Many thanks for reviewing our services, Ana. Your five star review is very much appreciated
3/5
At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .
Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.
3/5
At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .
Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.
5/5
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5/5
Damien did an amazing job. Along with his associates they worked hard to help us find our new home. He was available often after regular business hours to answer any questions and alleviate our concerns. At all times we felt our best interests were a top priority. We will use them in the future for all our realty needs and highly recommend them to others.
3/5
At the end your tenancy if you find yourself not in agreement with deposit deductions go to the tenancy arbitration service it's free and saved me a small fortune :) .
Thank you for taking the time to review Parkers services. We are glad to hear the arbitration service was of use to you and helped you reach a satisfactory end to your tenancy.
1/5
If you want to pay extra £300 at the end of your tenancy [it will be deducted from your deposit automatically], you can rent a property from them! #NoMoreParkers
Thank you for your review. I would like to make it clear that the the deductions were not automatically deducted from the deposit and you were given every opportunity to dispute them. You made the decision to accept the deductions. I can only assume you agreed the deductions, as you felt they were reasonable, otherwise you could have disputed them via the TDS. If you wish to discuss the matter, please contact me on 01189575455. Mark Brooker - lettings director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.