4/5
allAgentsParkers handled our house
Parkers handled our house sale very efficiently and kept us well informed through every stage of the process. It was a pleasure to deal with Damien and the at the Reading branch.
Trusted Agent profile · Reading, Berkshire
Verified
Parkers Reading reviews
★★★★★
1,359 reviews across 4 platforms
11-12 Market Place, Reading, Berkshire, RG1 2EG
Part of Parkers, see every office.
Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.
761
Reviews on Google
This office
50
Reviews on Facebook
This office
417
Reviews on Trustpilot
This office
131
Reviews on allAgents
This office
About Parkers Reading
Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.
Awards
The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Reading office, from every platform, shown as written. First names only.
allAgents5/5
allAgentsI was looking for a property
I was looking for a property to rent which accepted Housing Benefit. On my search i found some estae agents rude and other didn't even get back to me. This was not the case with Parkers. They rang me back the same day to explain their policies on Housing Benefit and what i would need for my future looking. They didn't make me feel like i was lower than than anyone else just because i needed help. When i did find a property they were quick to answer questions and make me feel important. Extremely welcoming and friendly. Also ways keeping in contact and keeping me up to date. Very happy with the service i recieved.
5/5
allAgentsI had originally thought that
I had originally thought that the days of the traditional estate agent were numbered as I initially marketed my property with a web based agent. After failing to secure any acceptable offers I went back to Parkers who I have bought and sold with several times before. My house sold within days of going on the market. It seems you just can't beat the personal touch. Ben & Damien worked tirelessly to ensure that the deal when through. I can't recommend them highly enough. I shall certainly be going back to Parkers for my next move.
5/5
allAgentsI have used Parkers since I
I have used Parkers since I bought my first rental property back in the 90's. I used them for their central location in town, reasonable rates and professional approach. Since then things have moved on a pace in the rental market and I have to say that I've been impressed with the way that they've adapted to cope, taking on more staff as necessary and introducing different departments for the different areas in the lifecycle of a rental property (finding new tenants, maintenance issues, tenants leaving etc.). Service has always been good, with new tenants found quickly, maintenance issues dealt with promptly and an overall professional attitude.
4/5
allAgentsLooking for my own place in a
Looking for my own place in a restricted period of time, Daniel from Parkers has been extremely helpful in selecting for me a few properties to look at, all in my price range and in the appropriate location, on the very same afternoon. I ended up selecting one of them. Being foreign and for the first time renting a flat in the UK, Parkers has proven to be extremely patient with all my questions. Once the process is engaged, it seems harder to get things done for certain (I have yet to receive some paperwork and it doesn't seem the carpets have been cleaned professionally as promised), and yet the staff is always pleasant and somehow willing to help if you are persistent enough. All in all very pleased with the service, hope they keep up the good work during my tenancy!
5/5
allAgentsWe were selling our flat and
We were selling our flat and buying our new house through the reading branch of Parkers. From start to finish we were always impressed with the service. They were always helpful and polite, and the sales team worked hard to find the right potential buyers. We were particularly impressed how all the staff in the office work as a team. When it came to 'closeing the deal' Damien (and the rest of the team) worked tirelessly keeping us updated and chasing solicitors, management agents, often going above and beyond to resolve queries to get us to the point of exchange. The support and assistance offered by Parkers got us through a very stressful time. thank you
5/5
allAgentsMark in Particular (as he was
Mark in Particular (as he was the 1st contact person I spoke to from Parkers), and all other Staff Members are brilliantly well skilled to have you experience a 5 star experience in customer services. Mark did everything to help me out from negotiating with the landlord about my requests to making sure everything else adapts with my needs (rather than me adapting to the property) .. I came in contact with him today as well. He's a great listener, a clear talker, passionate, and an important asset to your business. I would like to also thank every other person at Parkers there for "naturally " smiling anytime of day, regardless of the pressure of work.
5/5
allAgentsI have never bought a house
I have never bought a house before but I found Parkers really explained alot to me. I didnt know anything about how much i could afford and they got me in contact with one of their mortgage brokers, which I found very helpful. I also didnt know about solicitors fees which again they were very helpful in explaining to me. I have viewed various properties through Parkers and each time they have been efficient and thourgh. I am still waiting for the perfect property for myself and hopefully Parkers will help assist me with this!!!
5/5
allAgentsIt would be invidious to
It would be invidious to single out individuals here, because they all work as a team, the best I have seen (and I have seen a few). The main thing for me is this: they were there when you needed them. If they said they would phone back, in, say, half an hour, they did phone back without fail and punctually so. They have what so many agents seem to lack: a sense of urgency, but also a sense of humour and somehow a soothing, calming effect on overstimulated customers overwhelmed by the complexities and uncertainties of buying (or selling) a home. I could wax lyrical about them for a while longer, but won't: let me just say this: consummate professionals, honest, knowledgeable, caring (oh dear, I wax again) . Thanks Parkers - Peter
5/5
allAgentsWe recently sold our property
We recently sold our property through Parkers Estate agents and could not be happier. we found them professional and courteous throughout the whole transaction and most of all Honest. From the initial valuation we felt comftorble and were not put under any pressure to sign a contract on the spot unlike some other agents. Then when we did decide to go onto the market Parkers were able to secure viewings on the property before detail sheets had been produced which was impressive. Once abuyer was found on the property special praise must go to Damien who helped us through the process and assisted in finding suitable quotes for a few bits of work that came up
5/5
allAgentsCouldn't fault the service
Couldn't fault the service from Parkers at all. A knowledgable, friendly, open and honest team who are clearly equally focussed as on customer service as they are on completing the sale. Damien in particular has been a great help to expediting the transaction and keeping the flow of information between buyer/seller/solicitors/financiers moving and ensuring every query is dealt with professionally and urgently. The team clearly have a lot of experience in the local area and this makes a difference. I came to Parkers via a friends recommendation - and I'd be happy to recommend them too.
5/5
allAgentsCraig Pearson of Parkers has
Craig Pearson of Parkers has always provided us with a very dilligent and careful service. We have the greatest confidence in him and his colleagues. We have been given regular information on our flat and any issues have been raised with us and dealt with appropriately and promptly. When a tenants leave we have been advised on reletting options and Parkers have swiftly found us new tenants.. Craig has taken the stress out of ownwership - we are very grateful to him and his colleagues and would recommend Parkers to other landlords and prospective landlords.
5/5
allAgentsParkers provided me with an
Parkers provided me with an excellent service when I sold my house. Each week they rang me to tell me about the viewings on my property and the feedback I had recieved . I found these updates really proactive and it helped me keep connected with how the property was being marketed. When it came to selling the house Damien Glowacki worked really hard to keep the chain together and heading in the right direction. Overall I rate my experience with Parkers as excellent and I would recommend them to others.
4/5
allAgentsI found Parkers aftersales
I found Parkers aftersales service quite professional. In the 1.5 years we have lived in the property, we hardly faced any issues barring a couple of occassions when we had not water. But this was given due importance the situation was re-stored very quickly after a request was made to the office. I hope Parkers give me additional discount on administrative charges when I look for a property to let next time. Overall good service. Couple of areas of improvements : 1) The adminstrative charges are exhorbitant (I cannot quite fathom being charged £400 for printing out documents, inventory checking and very less proactiveness from the sales staff) Only if this could be reduced to a more purse friendly amount. 2) Parkers did not allow any contact with the landlord, thereby introducing additional layer for any issues (although we did not face very many). But this should be more discretionary if tenants are well behaved - which was the case with us.
5/5
allAgentsWhat a great team at Parkers
What a great team at Parkers -I set the guys instructions that i needed to sell my property in a hurry as I needed to compleat in a property in Wales.Parkers valued the property straight way & gave me a few pointers on decor & colours for the house.I took on the advise & painted & carpeted the rooms needed.Parkers advertised the property while work was done & the day it was finished they sent round 5 viewers and the buyer was found with mortgage agreed & exchange was done in 4 weeks & compleated in 5 weeks.So a big thankyou to the team their who kept me informed all the way through.I would recomend Parkers reading to anyone looking to sell their property.
5/5
allAgentsI had used Parkers Market
I had used Parkers Market Place in the past on three occasions and was delighted that the service level hadnt dropped. I have just made a purchase and the eperience was just the same. The appointment to view was made quickly and the agent was on time. They were informed about the property and any queries were answered promptly and accurately. The offer was conveyed to the seller and I was kept informed on a frequent basis of the sellers counter demands. The sale was agreed and although Parkers offered me extra services such as legal representation etc there was no pressure or pushy sales calls. I would definitely use them again...
5/5
GoogleVery helpful friendly staff made a potentially stressful process as easy as possible - Molly in particular has been amazing throughout and has always gone the extra mile to assist us
Agent replied
Thank you for the five-star review! it is amazing to know that you enjoyed working with us and that we made the experience as pleasant as possible. Molly is an exceptional member of the team who goes above and beyond to help all our customers! Enjoy your new home.
5/5
GoogleVery good experience, recomended
Agent replied · 22 June 2024
Thank you for the five-star review, please let us know if there is anything more we can do in your home moving journey!
5/5
GoogleDear Team Parker You guys are really efficient and very much responsive. This is the first time we are renting a house and we will definitely use Parker for our future requirements. Wish you all the bestPositiveResponsiveness
Agent replied · 27 May 2024
Hi Santosh, we are glad that you enjoyed your experience with Parkers and hope you enjoy the new house! Do get in contact if you have any questions and a member of our team will be more than happy to help! Thanks,
5/5
allAgentsMatt and Grace excelled at
Matt and Grace excelled at responding to the need to turn around my lack of accommodation in a super quick time. Having canvassed other estate agents in the area & had some not so favorable experiences, it was refreshing to be made to feel that the estate agent's staff were looking out for both the Land Lord's and Tenant's best interests. Many Thanks to them & clearly i will be happily recommending Parkers to friends & colleagues. Cheers! :-j
5/5
GoogleWe had a very good experience with Parkers in letting our property.The whole process was handled very well right from the marketing until the on boarding of the tenants. We are very pleased by their service and would not hesitate to recommend them.
Agent replied
Thanks for taking the time to review our services. Your five star review is very much appreciated
5/5
GoogleGreat experience selling. Always on top of things and made sure the sale went through despite some time difficulties
Agent replied · 4 July 2023
Thank you for the five-star review Nate! Our aim is to give you an incredible home moving experience, we do this by keeping you up to date on the progress of your sale and handle all the heavy lifting, so you can enjoy moving home!
5/5
TrustpilotParkers were very good to be fair
Parkers were very good to be fair - the price was significantly better than the other agency I went to, and the service on the whole has been excellent.My sale took months, and everyone at Parkers were efficient and professional and kept their head through thick and thin. The photographer was excellent at listening to and adapting to my odd ideas!I'd like to thank the team at Parkers -
5/5
GoogleI have recently completed on the sale of a property through Parkers and was really impressed by their professionalism and drive to get the sale over the line. Communication (via Damien Glowacki) was brilliant throughout.PositiveResponsiveness, Professionalism
Agent replied · 23 May 2024
Many thanks for taking the time to review our services, Michael
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Parkers Reading
Has Parkers won any awards?
Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.
