Trusted Agent profile · Reading, Berkshire

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Parkers Reading reviews

★★★★★ Great

1,359 reviews across 4 platforms

11-12 Market Place, Reading, Berkshire, RG1 2EG

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Parkers's office in Reading, Berkshire, at 11-12 Market Place, is rated 4.4 out of 5 across 1,359 reviews on four platforms, including 761 Google reviews rated 4.4. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

761

Reviews on Google

This office

Facebook logo

4.3 / 5

50

Reviews on Facebook

This office

Trustpilot logo

417

Reviews on Trustpilot

This office

allAgents logo

131

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Parkers Reading

Property is our passion and Parkers have been selling and renting homes in Reading and beyond for over 60 years. With coverage across Berkshire, Oxfordshire, Hampshire, Wiltshire and Gloucestershire we can offer you the very best of services whether you are looking to buy, sell or rent. We are an independently owned estate agency franchise serving the Reading area since 1999. The Franchise Group extends to nearly 400 offices operating under 6 established brand names nationwide. Our main areas of business are residential sales and lettings, property management, financial services and land & new homes.

Awards

The Trusted Agent 2026 results for Parkers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional hands

They supported me throughout the process of selling my property.They have been incredibly honest, professional and above all nice people to deal with.Definitely recommend anyone to use Parkers.

Andrea · 15 December 2022

Agent replied · 27 June 2024

Thank you so much for the five-star review Andrea and thank you for choosing us to represent and sell your property :)

5/5

Facebook

Very pleased with service received during purchase of property and letting our existing property. They have been extremely responsive and very prompt in getting back to calls and emails. Huge thanks to the entire team and keep up the good work. I would not hesitate in recommending Parkers.

Rekha · 15 June 2017

Agent replied

Many thanks for the 5 star review, Rekha. It's been a pleasure to assist you with both the buying process and rental property management.

4/5

Google

Parkers were very proactive with their responses to my questions and were always there to help. We recently sold our house with them and found the process to be reasonably straight forward, which bearing in mind the housing market isn't brilliant, was very helpful.

James · 15 January 2020

Agent replied

Many thanks for taking the time to review our services, James. Your comments are much appreciated

5/5

Trustpilot

Great service from Parkers Reading.

Great service from Parkers Reading. Letting process was very smooth and everything was done with professionalism.Rebecca was very helpful and the entire staff is friendly and eager to help.

Mihai · 6 August 2019

5/5

Google

Excellent Service by Parkers and Callum.

Sabiya · 10 June 2024

Agent replied · 12 June 2024

Thank you for the five-star review Sabiya! Please let us know if there is anything more we can do to help your move go smoothly

1/5

allAgents

This is not a good agent I

This is not a good agent I would advise prospective tenants and landlords to stay away from them. They remind me of little Apprentice candidates in there Top Man suits with that awful I am a ruthless little businessman attitude . They try to intimidate with faux law, when you ask them what law they are referring too they do not know. Jessica does not have a friendly persona she talks in a monosyllabic abrupt way. It is not hard to be warm and friendly.

Sioban · 25 November 2016

5/5

Facebook

A fantastic service from start to finish. Great care was taken over getting the right advert and description of my property. The advert went up quickly and within a few days I was recieveing viewings. The proerpty sold quickly and had great input and dialouge with parkers. Once the flat had sold, there was great support from Somer who went above and beyond to ensure everything went as smoothly and quickly as possible. Would highly recommend. Used after recomendations.

Kenny · 7 February 2018

5/5

allAgents

Damian Glowacki was very

Damian Glowacki was very helpful playing teh go-between between parties in the chain and reliably provided regular updates throughout the process. Slightly disappointed with the finalk completion date, but all-in-all a happy customer.

James · 26 July 2012

5/5

allAgents

I visited today for advice on

I visited today for advice on buy to let flats. Amy was excellent in her manner, and her knowledge of the area and current letting climate. An asset to the branch. Thank you

C · 16 February 2012

1/5

allAgents

Arrogant and completely

Arrogant and completely self-serving. Parkers listed a property I was interested in, but when I called to arrange a viewing it was confirmed I was not allowed to as I had sold through Purple Bricks. When I challenged this it was down to purple bricks never complete. Again I challenged and was basically hung up on. Parkers are either arrogant enough to believe that this will slow down online estate agents growth (good luck with that), or only worried about how quickly they can turnover another property. Either way the only people that benefit from this business model is Parkers, certainly not their customers. I don't know the numbers but I am certainly seeing more and more properties for sale through online companies, so Parkers are denying their customers the opportunity to sell to a growing section of the market, limiting potential buyers therefore reducing sale price. You would think that selling at a higher price would benefit them as the cut would be higher, but just kick it on seems to be the order of the day. I did complete on my property as planned, and the property that I was told I couldn't see was then relisted as it had fallen through (the irony was not lost on me). As a chain free buyer I was now allowed to view the property as I fit the kick it on brief and put an offer in on the same day. This was rejected. I then offered a higher amount, waited 2 days after hearing nothing, chased only to be told the house had sold. I would have increased my offer. If I was selling a house and could have got more for it had my estate agent been bothered to pick up the phone to someone who is clearly interested in the house, I would not be best pleased. Once again, this is either arrogance or greed (or incompetence). Certainly nothing in my experience shows that they are working to the clients best interest. I can make sure I never go anywhere near Parkers to sell, but I can only hope that any perspective sellers stay well clear so I can have a chance at viewing and buying your house.

Gary · 6 July 2016

5/5

Trustpilot

Extremely satisfied with the service I…

Extremely satisfied with the service I received from Parkers when looking for a house to rent. Many thanks to Rebecca Snell and Jessica Downes who gave me excellent service :-D

Trudi · 22 August 2018

5/5

Google

In trying to purchase a property I went to see a few estate agents. I have to say that Parkers shone above the rest. They went out of their way to accommodate you and did not pressure you into putting offers in. With the other estate agents I was shown properties that were already under offer, with the hope that I would put in a higher offer. Parkers did not do that, and when I put an offer in and it was accepted. They took the property off the search list. Throughout the purchase they kept me in the loop. Really friendly, professional and best of all they really care. You can see in how they treat you. Another thing that annoyed me with other estate agents, was their time keeping, 1pm does not mean 2:30pm. Again, parkers when they said they'd phone, they phoned at the allotted time, when they phoned even 5 minutes late they were very apologetic. I would definitely recommend using Parkers, they know how to sell houses and treat customers. if, and when I sell this property, Parkers will be my first choice. Thank you very much Parkers for making this transaction so easy, and for keeping me informed.

Michael · 16 January 2016

5/5

Google

Parkers were a very nice company to work with - they even let me view one property 3 different times without any complaint or pressure! Doug who showed me round a couple of properties was really nice - and very patient while I had a good look at everything! Damien who managed the purchase property was lovely to work with. He was very efficient and phoned me regularly with updates on how the purchase was progressing and he communicated with the agents in charge of my sale to ensure a coordinated moving date.

Wendy · 16 January 2016

5/5

Google

Rented with them for 7.5 years and they were great. Responsive, quick to resolve any issues we had and efficient making the paperwork as painless as possible. Highly recommended.

Robert · 30 September 2022

Agent replied

Thank you for the wonderful five-star review Robert! We believe in providing the best customer service and building strong long lasting relationships with our customers! Thank you for choosing Parkers :)

5/5

Trustpilot

House sale

I was really glad I sold my house with Parkers Estate agents. They were very friendly and always very helpful. Thank you so much to everyone who worked and made my house sale a success.

Allah · 6 December 2021

Agent replied

Thank you for the amazing review! Our team pride themselves on the fast, friendly and professional service.If there is anything else you would like assistance with in your homeowner journey, don't hesitate to get in touch.Thanks,

5/5

Google

I bought my first flat with Parkers, abd after 4 years also sold it through them too. I was impressed then at how they operated, but especially now I've had the misfortune of dealing with other agents (in other parts of the country, else I'd be back with Parkers!), I can honestly say they are the best estate agents I've ever used. Thank you for being so trustworthy, please can you show other agencies how they should be operating.

Meagan · 30 April 2017

1/5

Google

Rude and impolite agent. I would definitely not recommend to all of you. P.S. please don't sue me.

Alex · 25 March 2025

5/5

Trustpilot

A quick and easy house sale from start…

A quick and easy house sale from start to finish. Good advice and service from Harry and Damian.

Andrew · 3 September 2023

Agent replied · 10 September 2023

Thank you for the five-star review Andrew! Do let us know if there is anything else we can assist with on your homeowner journey :)

4/5

Google

Hi Damien, Amy, We formally completed our purchase yesterday and got our keys. Tons of Thanks to you and your team for really really quick & hassle-free processing. With your responsive chasing-up and friendly approach, we were able to complete the purchase quickly even though the seller was unwell for more than a month. I really loved working with you and would like to continue our relation for my future purchases as well( BTL - with in Months :) ) We owe our smiles when we opened doors to our First home to your professionalism. Thanks you very much,

Raju · 6 July 2014

5/5

Google

I am a Landlord and have been using Parker's full management services for several years for one of my blocks of flats. Their communication is very efficient and prompt, they are always professional and all in all they are providing great service.

Miroslav · 19 April 2020

Agent replied

Many thanks for taking the time to review our services, Miroslav

5/5

Google

Recently purchased through these guys and they've been great! Damien and Amy worked diligently to make sure everything progressed as it should. The communication was constant and consistent which took a lot of stress out of the equation (just what is needed when you're trying to move!). I also found then knowledgeable and honest, so much so that I'm now looking to let a property through them. These guys certainly buck the preconceptions many people may have about estate agents and I would thoroughly recommend them to anyone.

Chris · 1 May 2014

5/5

Google

I have dealing with Parkers (Market Place branch) for many years now and from day one they have treated me like a first class customer. They understand your needs and wants and provide a service that you want, not what they want to feed you like many other agencies. It seems that they really enjoy what they do and as such the key staff hardly change that often, so they get to know you and provide a friendlier service. Hands on heart, any time that I have been forced to deal with another agency, I have regretted it! As someone who has been dealing with properties for many years, I can honestly say it's really rare to come across an estate agent like these guys.

B · 1 May 2014

5/5

Trustpilot

Everyone has been very nice since we…

Everyone has been very nice since we started viewing until complexion. Can’t recommend them enough!

Sergio · 28 April 2025

5/5

allAgents

The service from Parkers was

The service from Parkers was faultless. I received frequent updates whilst tenants were being sought and subsequently excellent tenants were found quickly. The administration side was also excellent and went very smoothly. Staff at Parkers were always pleasant and courteous and I will definitely use their services again.

Brian · 7 March 2013

Agent replied · 21 February 2025

thank you for your comment

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Questions about Parkers Reading

Has Parkers won any awards?

Yes. In The Trusted Agent 2026 awards: Parkers, Reading won Gold.

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