Every review we hold for the Reading office, from every platform, shown as written. First names only.
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5/5
GoogleNorthwood provided an excellent platform for letting my property. Always very fast to contact myself with any esoteric details. I feel that they provide a great service for the myself and the tenants. Onward I would absolutely recommend them to friends looking to let out a property.
Doug Β· 1 January 2024
Agent replied Β· 31 December 2024
Doug, many thanks for this great review and recommendation, we really appreciate it. Mitch
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5/5
GoogleMitch is a great estate agent and he knows his stuff!!!
He is current, knowledgeable and extremely helpful. Thank you for all your help and I am glad to be working with you!
OLUSEGUN Β· 3 January 2015
Agent replied Β· 31 December 2024
Many thanks Segun. Happy to be of assistance.
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5/5
AllAgentsI found the Northwood team
I found the Northwood team really proactive; and also sympathetic in solving a recent difficult situation, and generally very helpful throughout all my interactions with them. They really went above and beyond my expectations. I am most grateful to Karola Kane and Karen Campbell and would also like to praise Karen Brown in maintenance. Really, I would give them ten stars out of five if I could - superlative service! And thank you.
Valerie Β· 10 April 2024
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5/5
GoogleNorthwood reading have been my agents for the past 6years. I would not change them for anything. They are more than your regular lettings agent. They make you part of the family. They are humane. I recommend then highly. For me, they are "thee best"
Dxd Β· 1 January 2024
Agent replied Β· 31 December 2024
Thanks for your review. I'm pleased the team have been looking after you. I'll let them know.
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5/5
AllAgentsOutstanding customer
I received amazing service received from Jenni. I had a maintenance issue with my property and the way the situation was dealt with and rectified was outstanding.
Jennie gave me several options that would suit my property, she was very patient and went above and beyond to ensure that all my questions were answered. Thank you once again Jenni for sorting out the issue
Libin Β· 8 March 2022
Agent replied Β· 20 August 2025
Thanks for your comments Libin. I'm pleased Jenni was able to assist. Mitch
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5/5
GoogleNorthwood helped us rent our house out, finding tenants within 2 weeks :-)
They were professional and efficient in all our dealings and have surpassed our expectations.
I would happily recommend them.
Updated May 2020
A big shout.out to Jenni@Northwood who has been fabulous in getting some maintenance issues sorted out quickly, efficiently and with a smile. Thank you πPositiveResponsiveness, Quality, Professionalism
Neil Β· 1 January 2022
Agent replied Β· 31 December 2024
Thanks Neil. I'm pleased we were able to help. Mitch
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1/5
Googlehi to everyone landlord who got properties in this letting agent they reference are bogus tenannt will destroy your property leave them in bad condition we been landlord Over 30 years I reason it happen to me.
Mkmustafa190 Β· 5 February 2024
Agent replied Β· 31 December 2024
Good afternoon. I'm sorry to hear about your experience and would like to help but I think you might have the wrong Agency. I'm struggling to identify you with any of our properties and I'm not aware of any properties where we've had the issues you described. Please get in touch with us directly and let us know which property so we can address your concerns properly. Many thanks. Mitch
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5/5
GoogleLisa was extremely helpful throughout the rental process.PositiveResponsiveness, Quality, Professionalism, Value
Sam Β· 1 January 2022
Agent replied Β· 31 December 2024
Thank You Sam.
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1/5
GoogleRubbish like any british letting agency. The process is always the same:
1) Advertise an overpriced "ruin" known as room or flat nowadays though edited β¦ More
AK Β· 9 September 2025
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5/5
GoogleI'm currently a tenant in one of their flats, and I'm delighted with the excellent service. The team consistently responds promptly and with kindness whenever I have any inquiries or needs. Highly recommended!
Robert Β· 6 March 2024
Agent replied Β· 31 December 2024
Hi Robert
Thank you for the feedback. I'm pleased you're happy with our services. I've passed on your comments to the team.
Mitch
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5/5
GoogleI have known Mitch (Brian Mitchison, the owner of Northwood Reading) for a year through the networking organisation BNI. Mitch operates with complete honesty and integrity, and is part of the BNI Director team.
Mitch always does what he says he will do, when he says he will do it.
Nick Forgham
BNI Director, Berkshire
Nick Β· 3 January 2015
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5/5
GoogleA very knowledgeable owner in Mitch....he knows his stuff and gave me some very helpful hints about how to go about letting my house.
I liked the fact that this company has a 'can do attitude'.
Would recommend anyone looking to rent out their property to have a word with Mitch at Northwood's in Reading!
Nick Β· 3 January 2015
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5/5
GoogleThank You for your support. I appreciate. π β¦
Sashi Β· 18 March 2025
Agent replied Β· 21 March 2025
Thanks for your feedback
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4/5
GoogleNorthwood has been very professional and making the tenancy process sinless,I will refer Northwood to anyone looking for professionalism and competence as regards to tenancy and process.Jenni has always been there as well
Olufemi Β· 1 January 2024
Agent replied Β· 31 December 2024
Thank you so much for this great review. We will pass on your kind words to Jenni. Mitch
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5/5
GoogleNorthwood have been fantastic over the last year I have been renting with them. Any issues where always sorted out promptly. Also unlike other estate agents, they didn't look to claw back the entire security deposit!
Thanks to the whole team, will definitely go to you first in the future.
Liam Β· 1 January 2022
Agent replied Β· 31 December 2024
Thanks Liam. I'm pleased you've enjoyed your time with us. Best wishes for the future. Mitch
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5/5
GoogleI have been dealing with Northwood Reading for one year and I must admit that they have been really professional. Sarah, the branch manager, has been my main point of contact and she has been helpful, professional and understanding from the first day.
Thomas Β· 2 January 2019
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2/5
GoogleI initially had good experience but it has been a worst experience since I vacated the Flat. Its been 45 days and my deposit is not released..
I had to send 3-4 emails to get a reply and they keep dragging.
I will never recommend Northwood to anyone
Balamurugan Β· 1 January 2022
Agent replied Β· 31 December 2024
Hi Bala, Iβm sorry to hear you are disappointed in the processes weβve had to follow, however as youβre aware we have been working towards getting the dilapidations resolved from your deposit. We have messaged you regarding this with another update so this should be resolved for you shortly. Apologies again for this being bit of a unique case and it taking longer than normal to process.
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5/5
GoogleBen came to my property as I was considering either selling or renting. I was impressed with his knowledge, and gave me honest advice rather than just telling me what I wanted to hear. I was very impressed and when I decide to rent my property I will have no hesitation in signing up with Northwood
Jenni Β· 2 January 2020
Agent replied Β· 31 December 2024
Thanks Jenni
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5/5
AllAgents"This is the 1st time i have..."
This is the 1st time i have purchased and sold a house through an estate agent. I found Paul and his colleagues very helpful and understanding, as at times i asked quite a few questions. At times things didn't go to plan, but Paul always updated me with what the issue was and always had a solution in place. I would highly recommend the Northwood team at the Tilehurst branch to anyone who was thinking of selling or purchasing a property. Thank you for everything!
Jennie Β· 24 November 2021
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5/5
GoogleRecently moved into a new rental property from another and the experience this time was much smoother, we really felt looked after by Lisa who had a vested interest in finding us a lovely house. Would definitely recommend!
Jack Β· 1 January 2023
Agent replied Β· 31 December 2024
Thanks Jack. I'm pleased we were able to help. I'll make sure Lisa sees your comment. Mitch
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5/5
GoogleFriendly and personable staff. Everyone who I was in contact with at Northwood were very 'human' about the moving process and understood that it could be stressful and were incredibly understanding and patient while everything got sorted.
Ruth Β· 1 January 2023
Agent replied Β· 31 December 2024
Hi Ruth. I'm so pleased the team looked after you through your house move. Thank you for the kind words. Mitch
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5/5
AllAgentsI had a very pleasant
I had a very pleasant experience with Lisa, she was very helpful throughout the process and addressed any concerns I had. She went out of her way to make sure I get the keys to my new flat on time, would definitely recommend!
Bilal Β· 6 April 2022
Agent replied Β· 20 August 2025
Thanks Jaffery. I'll make sure Lisa is aware of your comments.
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5/5
GoogleThey found us ,a flat straight away.
Thank you for your help guys. Brilliant job
George.GR_UK Β· 4 June 2024
Agent replied Β· 31 December 2024
I'm pleased we could help
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5/5
GoogleNorthwood are Best Estate Agents ever I meet! Very professional stuff, friendly and hightly skilled! they know what they doing.
I received professional help from Nicholas and wanted to say massive Thank you! Highly recommend!
Marcin Β· 1 January 2023
Agent replied Β· 31 December 2024
Thanks Marcin. I appreciate your feedback. I'll let Nick and the team know how pleased you've been.
Mitch
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.