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Northwood Reading reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

158 reviews across 3 platforms

50 London Street, Reading RG1 4QA

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Northwood's Reading office at 50 London Street is rated 4.5 out of 5 across 158 reviews on three platforms, including 124 Google reviews rated 4.4. Checked 9 October 2026.

Google logo

4.4 / 5

124

Reviews on Google

This office

Direct reviews logo

4.9 / 5

9

Reviews on Direct reviews

This office

AllAgents logo

25

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

Google

Northwood provided an excellent platform for letting my property. Always very fast to contact myself with any esoteric details. I feel that they provide a great service for the myself and the tenants. Onward I would absolutely recommend them to friends looking to let out a property.

Doug Β· 1 January 2024

Agent replied Β· 31 December 2024

Doug, many thanks for this great review and recommendation, we really appreciate it. Mitch

5/5

Google

Mitch is a great estate agent and he knows his stuff!!! He is current, knowledgeable and extremely helpful. Thank you for all your help and I am glad to be working with you!

OLUSEGUN Β· 3 January 2015

Agent replied Β· 31 December 2024

Many thanks Segun. Happy to be of assistance.

5/5

AllAgents

I found the Northwood team

I found the Northwood team really proactive; and also sympathetic in solving a recent difficult situation, and generally very helpful throughout all my interactions with them. They really went above and beyond my expectations. I am most grateful to Karola Kane and Karen Campbell and would also like to praise Karen Brown in maintenance. Really, I would give them ten stars out of five if I could - superlative service! And thank you.

Valerie Β· 10 April 2024

5/5

Google

Northwood reading have been my agents for the past 6years. I would not change them for anything. They are more than your regular lettings agent. They make you part of the family. They are humane. I recommend then highly. For me, they are "thee best"

Dxd Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for your review. I'm pleased the team have been looking after you. I'll let them know.

5/5

AllAgents

Outstanding customer

I received amazing service received from Jenni. I had a maintenance issue with my property and the way the situation was dealt with and rectified was outstanding. Jennie gave me several options that would suit my property, she was very patient and went above and beyond to ensure that all my questions were answered. Thank you once again Jenni for sorting out the issue

Libin Β· 8 March 2022

Agent replied Β· 20 August 2025

Thanks for your comments Libin. I'm pleased Jenni was able to assist. Mitch

5/5

Google

Northwood helped us rent our house out, finding tenants within 2 weeks :-) They were professional and efficient in all our dealings and have surpassed our expectations. I would happily recommend them. Updated May 2020 A big shout.out to Jenni@Northwood who has been fabulous in getting some maintenance issues sorted out quickly, efficiently and with a smile. Thank you πŸ˜€PositiveResponsiveness, Quality, Professionalism

Neil Β· 1 January 2022

Agent replied Β· 31 December 2024

Thanks Neil. I'm pleased we were able to help. Mitch

1/5

Google

hi to everyone landlord who got properties in this letting agent they reference are bogus tenannt will destroy your property leave them in bad condition we been landlord Over 30 years I reason it happen to me.

Mkmustafa190 Β· 5 February 2024

Agent replied Β· 31 December 2024

Good afternoon. I'm sorry to hear about your experience and would like to help but I think you might have the wrong Agency. I'm struggling to identify you with any of our properties and I'm not aware of any properties where we've had the issues you described. Please get in touch with us directly and let us know which property so we can address your concerns properly. Many thanks. Mitch

5/5

Google

Lisa was extremely helpful throughout the rental process.PositiveResponsiveness, Quality, Professionalism, Value

Sam Β· 1 January 2022

Agent replied Β· 31 December 2024

Thank You Sam.

1/5

Google

Rubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited … More

AK Β· 9 September 2025

5/5

Google

I'm currently a tenant in one of their flats, and I'm delighted with the excellent service. The team consistently responds promptly and with kindness whenever I have any inquiries or needs. Highly recommended!

Robert Β· 6 March 2024

Agent replied Β· 31 December 2024

Hi Robert Thank you for the feedback. I'm pleased you're happy with our services. I've passed on your comments to the team. Mitch

5/5

Google

I have known Mitch (Brian Mitchison, the owner of Northwood Reading) for a year through the networking organisation BNI. Mitch operates with complete honesty and integrity, and is part of the BNI Director team. Mitch always does what he says he will do, when he says he will do it. Nick Forgham BNI Director, Berkshire

Nick Β· 3 January 2015

5/5

Google

A very knowledgeable owner in Mitch....he knows his stuff and gave me some very helpful hints about how to go about letting my house. I liked the fact that this company has a 'can do attitude'. Would recommend anyone looking to rent out their property to have a word with Mitch at Northwood's in Reading!

Nick Β· 3 January 2015

5/5

Google

Thank You for your support. I appreciate. πŸ™ …

Sashi Β· 18 March 2025

Agent replied Β· 21 March 2025

Thanks for your feedback

4/5

Google

Northwood has been very professional and making the tenancy process sinless,I will refer Northwood to anyone looking for professionalism and competence as regards to tenancy and process.Jenni has always been there as well

Olufemi Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you so much for this great review. We will pass on your kind words to Jenni. Mitch

5/5

Google

Northwood have been fantastic over the last year I have been renting with them. Any issues where always sorted out promptly. Also unlike other estate agents, they didn't look to claw back the entire security deposit! Thanks to the whole team, will definitely go to you first in the future.

Liam Β· 1 January 2022

Agent replied Β· 31 December 2024

Thanks Liam. I'm pleased you've enjoyed your time with us. Best wishes for the future. Mitch

5/5

Google

I have been dealing with Northwood Reading for one year and I must admit that they have been really professional. Sarah, the branch manager, has been my main point of contact and she has been helpful, professional and understanding from the first day.

Thomas Β· 2 January 2019

2/5

Google

I initially had good experience but it has been a worst experience since I vacated the Flat. Its been 45 days and my deposit is not released.. I had to send 3-4 emails to get a reply and they keep dragging. I will never recommend Northwood to anyone

Balamurugan Β· 1 January 2022

Agent replied Β· 31 December 2024

Hi Bala, I’m sorry to hear you are disappointed in the processes we’ve had to follow, however as you’re aware we have been working towards getting the dilapidations resolved from your deposit. We have messaged you regarding this with another update so this should be resolved for you shortly. Apologies again for this being bit of a unique case and it taking longer than normal to process.

5/5

Google

Ben came to my property as I was considering either selling or renting. I was impressed with his knowledge, and gave me honest advice rather than just telling me what I wanted to hear. I was very impressed and when I decide to rent my property I will have no hesitation in signing up with Northwood

Jenni Β· 2 January 2020

Agent replied Β· 31 December 2024

Thanks Jenni

5/5

AllAgents

"This is the 1st time i have..."

This is the 1st time i have purchased and sold a house through an estate agent. I found Paul and his colleagues very helpful and understanding, as at times i asked quite a few questions. At times things didn't go to plan, but Paul always updated me with what the issue was and always had a solution in place. I would highly recommend the Northwood team at the Tilehurst branch to anyone who was thinking of selling or purchasing a property. Thank you for everything!

Jennie Β· 24 November 2021

5/5

Google

Recently moved into a new rental property from another and the experience this time was much smoother, we really felt looked after by Lisa who had a vested interest in finding us a lovely house. Would definitely recommend!

Jack Β· 1 January 2023

Agent replied Β· 31 December 2024

Thanks Jack. I'm pleased we were able to help. I'll make sure Lisa sees your comment. Mitch

5/5

Google

Friendly and personable staff. Everyone who I was in contact with at Northwood were very 'human' about the moving process and understood that it could be stressful and were incredibly understanding and patient while everything got sorted.

Ruth Β· 1 January 2023

Agent replied Β· 31 December 2024

Hi Ruth. I'm so pleased the team looked after you through your house move. Thank you for the kind words. Mitch

5/5

AllAgents

I had a very pleasant

I had a very pleasant experience with Lisa, she was very helpful throughout the process and addressed any concerns I had. She went out of her way to make sure I get the keys to my new flat on time, would definitely recommend!

Bilal Β· 6 April 2022

Agent replied Β· 20 August 2025

Thanks Jaffery. I'll make sure Lisa is aware of your comments.

5/5

Google

They found us ,a flat straight away. Thank you for your help guys. Brilliant job

George.GR_UK Β· 4 June 2024

Agent replied Β· 31 December 2024

I'm pleased we could help

5/5

Google

Northwood are Best Estate Agents ever I meet! Very professional stuff, friendly and hightly skilled! they know what they doing. I received professional help from Nicholas and wanted to say massive Thank you! Highly recommend!

Marcin Β· 1 January 2023

Agent replied Β· 31 December 2024

Thanks Marcin. I appreciate your feedback. I'll let Nick and the team know how pleased you've been. Mitch

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Questions about Northwood Reading

How many reviews does Northwood Reading have?

Northwood's Reading office has 158 reviews across three platforms: 124 on Google, 9 on Direct reviews, 25 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northwood Reading's rating?

Northwood Reading is rated 4.5 out of 5 across all 158 reviews, and 4.4 out of 5 on Google from 124 reviews, checked 9 October 2026.

Where is Northwood's Reading office?

Northwood Reading, 50 London Street, Reading RG1 4QA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.