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Northwood Reading reviews

4.5

★★★★★ Excellent

158 reviews across 3 platforms

50 London Street, Reading RG1 4QA

Part of Northwood, see every office.

Northwood's Reading office at 50 London Street is rated 4.5 out of 5 across 158 reviews on three platforms, including 124 Google reviews rated 4.4. Checked 9 October 2026.

Google logo

4.4 / 5

124

Reviews on Google

This office

Direct reviews logo

4.9 / 5

9

Reviews on Direct reviews

This office

AllAgents logo

25

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Reading office, from every platform, shown as written. First names only.

5/5

AllAgents

Everything was so nice, the

Everything was so nice, the flow of the viewing is very well, the property is one of the best and also its people in the company

FrancheskaKaye · 1 March 2022

5/5

AllAgents

"Everything was so nice, the..."

Everything was so nice, the flow of the viewing is very well, the property is one of the best and also its people in the company

Francheksa · 1 March 2022

5/5

Google

Really happy with the service I received from Lisa at Northwood. She was great at helping us through our application with the landlord and the referencing and very responsive to my numerous emails and phone calls. Thank you for your patience Lisa!PositiveResponsiveness, Professionalism

Samantha · 1 January 2022

Agent replied · 31 December 2024

Thank you Samantha for leaving us this review. We have passed on your thanks to Lisa.

5/5

Google

I’ve moved flat several times in the past 2 years and Northwood stands out as one of the best letting agents I’ve worked with. Friendly and very accommodating! Highly recommend to tenants.

Will · 1 January 2023

Agent replied · 31 December 2024

Thanks Will. That's very kind of you. I'll pass on your comments to the team. Mitch

5/5

Google

Thank you for everything, it is definitely a great start!!!

主教座堂親子領唱小組 · 4 June 2024

Agent replied · 31 December 2024

I'm pleased we could help

5/5

Google

Great and friendly team, they are very responsive compared to any other agencies out there. They are a much needed supportive agencie especially in the crazy time. Special credit to Jenni and Lisa. Both of them are exceptional. A pay rise if definitely recommended!

Sabian · 1 January 2021

Agent replied · 31 December 2024

Thank you

4/5

Direct reviews

Good contact overall, slight delays from Landlord. All information provided was prompt. Some maintenance issues not addressed before move in date. Lisa has been great with responses.

Ashton · 2 February 2021

5/5

Google

I have used Northwood for several years for the rental of my properties. I have found them to be honest and personable which is hard to come by estate agents these days. They have managed the properties with close attention to detail which has left me at peace knowing they are well looked after. The only issue was a few months ago when I experienced difficulties with communications regarding a property visit and that was a rather difficult time. I talked with their Director, Mitch, and subsequently met with him, and everything was sorted out. They’ve been fab since. I look forward to working with Northwood for the foreseeable future

Greg · 2 January 2019

5/5

AllAgents

Northwood are serious about

Lisa at Northwood has been fantastic and very patient with me (I can be quite demanding..). Thank you to the Team at Northwood for a brilliant and seamless experience getting into my first new home!

Jordan · 14 March 2022

Agent replied · 20 August 2025

Thanks Jordan. Lisa will be pleased to hear that you were happy with what she did for you. Mitch

5/5

Google

The experience dealing with Northwood was great, the agent (Lisa) assigned to us was really helpful, understanding and helped in making the whole procedure smooth and effortless.

Vineet · 1 January 2023

Agent replied · 31 December 2024

Thank you so much for taking the time to leave us a review. We will pass on your thanks to Lisa

5/5

AllAgents

"Outstanding customer..."

I received amazing service received from Jenni. I had a maintenance issue with my property and the way the situation was dealt with and rectified was outstanding. Jennie gave me several options that would suit my property, she was very patient and went above and beyond to ensure that all my questions were answered. Thank you once again Jenni for sorting out the issue

Libin · 8 March 2022

1/5

Google

My grandfather had to deal with multiple calls from this estate agents, who seemed set on him selling his property despite him not wanting to sell. He was only interested in a valuation and made this abundantly clear, still this was ignored.

Michael · 2 January 2019

Agent replied · 31 December 2024

I'm sorry that your grandfather received such intrusive calls but we have no record of making such calls and certainly would have stopped calling if we'd been asked. Please get in touch to confirm your grandfather's name so we can make sure he is removed from our records.

5/5

Google

Had a great experience with Lisa, she was very helpful and made sure to address any concerns I had. Would definitely recommend

Bilal · 1 January 2023

Agent replied · 31 December 2024

Thanks Bilal. I'm pleased Lisa was able to help.

5/5

Google

I had a seamless renting experience with Northwood.

Wisdom · 1 January 2024

Agent replied · 31 December 2024

Thank you so much for this great review. We are so pleased all went smoothly for yourself. Mitch

5/5

Google

Very good agency. I am with them for almost 3 years. Never had problem. If I have any issues in the house they are solving as soon as possible. I recommend them

Petya · 1 January 2021

Agent replied · 31 December 2024

Hi Petya Thank you for your feedback. I really appreciate it and I'm pleased the team are supporting you well. Mitch

5/5

AllAgents

Everyone is very nice and

Everyone is very nice and work efficiently. Service is very good.

Lemon · 16 August 2023

Agent replied · 15 August 2025

Thank you for the feedback. I'm pleased we were able to help.

5/5

Direct reviews

Very happy with the service, Lisa was helpful and bubbly throughout the process. Highly recommend.

Daniel · 9 March 2021

5/5

Google

Lisa E was a fantastic source of professional and friendly assistance in our renting process. Solid and easy to contact agency, who shows they care!PositiveResponsiveness, Quality

J · 1 January 2022

Agent replied · 31 December 2024

Thanks you for taking the time to leave a review. We have passed on your thanks to Lisa.

5/5

Google

Awesome service! Thanks for all your help Mitch and Sarah. They have always been willing to go the extra mile. They certainly know their property stuff and I have used Mitch's advice on many occasions. Very friendly and professional!

Kevin · 3 January 2016

Agent replied · 31 December 2024

Amazing, thank you for your review and for being so positive and nice. I am glad that we have been able to help you, again and again. Thank you, Mitch, Mark and Sarah.

5/5

Direct reviews

Lisa Ellis was fantastic always kept us up to date would definitely recommend

Daniel · 6 March 2021

5/5

Google

My maintenance issues were fixed incredibly quickly, and all the staff are consistently friendly and responsive.PositiveResponsiveness, Quality

Imogen · 1 January 2022

Agent replied · 31 December 2024

Thanks Imogen. I'm pleased we've been able to help. I'll make sure the team are aware of your comments. Mitch

5/5

Google

Great agency big thank you to helping me out 😊😊especially Sarah 😄 …

Angelika · 2 January 2017

5/5

Google

Polite and helpful. Would recommend

Rose · 8 February 2023

Agent replied · 7 February 2025

Thank you Rose for the recommendation.

5/5

Direct reviews

So pleased with the service we???ve received from Lisa, always happy and friendly to deal with. There???s been a few hiccups along the way however Lisa has always dealt with them so quickly and has gone above and beyond to sort it. Such a different experience from dealing with other agents.

Charlotte · 16 January 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Reading

How many reviews does Northwood Reading have?

Northwood's Reading office has 158 reviews across three platforms: 124 on Google, 9 on Direct reviews, 25 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northwood Reading's rating?

Northwood Reading is rated 4.5 out of 5 across all 158 reviews, and 4.4 out of 5 on Google from 124 reviews, checked 9 October 2026.

Where is Northwood's Reading office?

Northwood Reading, 50 London Street, Reading RG1 4QA.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.