Trusted Agent profile · Reading, Berkshire
Verified
★★★★★
895 reviews across 2 platforms
46 Market Place, Reading, Berkshire, RG1 2DT
Part of Chancellors, see every office.
Chancellors's office in Reading, Berkshire, at 46 Market Place, is rated 4.3 out of 5 across 895 reviews on two platforms, including 542 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Chancellors won in 2026.
The Trusted Agent 2026 results for Chancellors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleEfficient and quick job done. Very professional and kind manner was experienced by me and would like to give my many thanks to Dean Smith who helped me throughout the whole process.
Thank you Maria for giving our Reading branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleI had a great experience working with Daniel Wise from Chancellors, he was prompt in responding to my inquiries and addressing any concerns I had. He demonstrated a deep understanding of the real estate market and was able to provide valuable insights and guidance. His professionalism and attention to detail were evident in every interaction. Daniel's expertise and professionalism made the entire process smooth and hassle-free, and I would highly recommend him to anyone in search of a reliable estate agent.
Thank you Molly for giving our Reading branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleDaniel Wise was professional and great at communicating with us in every step in looking for a house
Hi Chigariro, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
Googlelack of transparency
Thank you for bringing this to our attention Zahra, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
5/5
GoogleIt was great to meet Georgia from the Reading Branch. She remained very professional on the Phone call/ viewing. …
Thank you so much for your kind words, Sanam! We're thrilled to hear that you had a positive experience with Georgia at Chancellors - Reading Estate Agents. Our team strives to provide professional and efficient service, and it's wonderful … More
5/5
GoogleChancellors reading estate agents Epitomises professionalism at a very high standard I have bought & sold my property with Chancellors’s …
Thank you Honest for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleJoshua and Sarah were both exemplary estate agents. They were both very friendly and knowledgeable for our numerous viewings. Sarah and Josh were happy to help, and were very quick in responding to our booking requests for viewings and other queries. Keep up the great work 👍 …
Thank you for leaving us this great review Isaac, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMany thanks to Sarah Cox one of the estate agent, she was pleasant and very helpfull with giving details about the property I was interested in, providing services such as mortgage advisor and solicitors, showing me around the property and giving help in negotiating the price.
Thank you for leaving us this great review Bercea, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleFriendly and helpful staff. Ethan was very proactive with sending over properties that met our criteria. Thanks for all your help :)
Thank you Georgia for giving our Reading branch and Ethan this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleGreat experience with Chancellors and how they remained patient and attentive to the sale of my property.
Thank you so much for your kind words, Sash! We're thrilled to hear that you had a great experience with Chancellors. Our team always strives to provide attentive and patient service throughout the property sale process. If you need any further assistance in the future, don't hesitate to reach out.
5/5
GoogleWe've just relocated to UK and we've found it very difficult to arrange viewing and rent a property. We really appreciate Chancellor's who has been so helpful and arranging for viewings and especially Luis Allwright who is very accommodating, super efficient and professional.
Thank you Eric for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe would like to thank Aisha and others at Chancellors with our rental property search. Everyone at Chancellors have been very kind, they paid attention to our requirements and we showcased properties according to our need. We would highly recommend Chancellors for anyone looking for a Rental property in Reading.
Thank you Sunay for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this amazing feedback with the relevant teams.
5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Thank you mate! Happy to help ????
5/5
GoogleAdam and his team were extremely efficient at renting out my flat. Highly recommend
Thank you Katie for giving our Chancellors - Reading Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleMy first experience with your company , and I love the reception I got when I called , booking a viewing was fast and prompt and Achilles michalari was very receptive . He did an awesome job showing me the house and he didn’t leave any stone on touched as he walked me through the entire property and answering all my questions in a professional way.
Dear Sule Uyoh Ruth, Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Chancellors - Reading. Achilles is indeed a valuable member of our team, and we're glad he provided you with thorough assistance during your viewing. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Chancellors - Reading Estate Agents
5/5
GoogleAlice was a brilliant help throughout the nine months it took for my purchase to go through! Thank you so much!
Hi Billy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleSeeing properties with Chancellors is a truly amazing experience. The agents that handle my case are really kind, especially Georgia Brown. She always responds quickly to my inquiries and is very responsible.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleElla was very helpful and professional while showing us the property. Thank you for the smooth service.
Hi Abhratanu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleOne of the most unreliable and unapologetic experiencies I've had with a real estate agency. There was no way to get appointments straight, both because they sent no confirmation emails and kept moving the times without asking. When going to their office to get things ironed out, it was a blur of excuses and lack of options to move forward.
Hi Sebastian, thanks for getting in touch with us. Please, could you contact us by emailing customercare@chancellors.co.uk with some more details and we will look into this for you? Many thanks.
5/5
GoogleKelnski is a humble and nice professional. Keep up the good work
Thank you, Biswajeet Mukherjee! We're thrilled to hear your positive feedback about Kelnski. Our team strives to provide excellent service, and it's wonderful to know that it shows. We appreciate your support!
5/5
GoogleEthan was very helpful and punctual and has been each time I've been in touch
Hi Ben, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleOne of the most unreliable and unapologetic experiencies I've had with a real estate agency. There was no way to get appointments straight, both because they sent no confirmation emails and kept moving the times without asking. When going to their office to get things ironed out, it was a blur of excuses and lack of options to move forward.
Hi Sebastian, thanks for getting in touch with us. Please, could you contact us by emailing customercare@chancellors.co.uk with some more details and we will look into this for you? Many thanks.
1/5
GoogleTerrible experience with Chancellors where they told a story they did not follow up on, they promised a lot of things and sadly delivered nothing.. A lack of interest from the moment I signed my contract with them, not calling on agreed days to call, 3 weeks to change items on the advertisement where agreed and impossible to get a response from. Poor advertisement/ marketing with badly written descriptions and just lack of effort on things like uploading two of the same pictures one edited and one not which just was embarrassing, Only arranged 1 viewing in 3 months. Very poor effort, attention to detail, and a service to someone who is supposed to be their client, do not recommend.
Thank you for bringing this to our attention Helen, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you
1/5
GoogleAVOID AT ALL COSTS - I would give negative stars if I could. The end to end service was incredibly terrible & full of faults. - Marketed my property without my consent - the property details even contained errors - The agents made NO EFFORT whatsoever to sell the property during viewings, simply stood in the corner. I was viewing properties for a new place at the same time, and you can see what proper marketing is like - Called weekly to simply read useless figures off a screen - this is their update - When I found a buyer & half way through the conveyancing process, nearly lost out on the sale because Chancellors didn’t relay a message across to me for weeks!!! - Sales progression team is absolutely useless, maybe heard from them 5 times during 6 months. Each time with out of date information. They may as well not have been there. But guess when I got an instant response from them - when I emailed telling them I was completing on the sale & I had a query. Never seen someone send me an invoice so quickly requesting for the commission, & the answer to the query itself came 24 hours later!! It was a simple question of whether I could leave the keys to the property with the branch. Can’t believe the state of this service cost me a couple of grand. STAY AWAY FROM CHANCELLORS IF YOU WANT A SMOOTH SALE
Hi Lana, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Reading office has 895 reviews across two platforms: 542 on Google, 353 on Facebook (across the whole business).
Chancellors Reading is rated 4.3 out of 5 across all 895 reviews, and 4.5 out of 5 on Google from 542 reviews.
Yes. In The Trusted Agent 2026 awards: Chancellors, Reading won Trusted Agent; Chancellors, Newbury won Gold; Chancellors, Bracknell won Gold; Chancellors, Thatcham won Trusted Agent; Chancellors, Bicester won Trusted Agent; Chancellors, Didcot won Trusted Agent; Chancellors, Kensington and Chelsea won Trusted Agent; Chancellors, Powys won Trusted Agent.
Chancellors Reading, 46 Market Place, Reading, Berkshire, RG1 2DT.
