Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have used Nest twice in the past. Both times they have been flawless. They are honest and will tell you the truth - not just what you WANT to hear like other estate agents I have dealt with in the past. There are no catches with Nest, the are upfront about everything with no hidden costs. If you want to sell your house with no hassle then this is defiantly the company to use, they are truly the real deal. Just being available on WhatsApp was a big help for us as we work full time and have a busy private life with children too. Nick always responded even if I messaged him at 10pm (sorry Nick!). I won’t use another Estate Agent other than Nest. They’re all real people at Nest and will treat you like family. They’re not pushy or salesman like. 5 stars from me.PositiveResponsiveness, Quality, Professionalism, Value
Fay · 16 June 2021
Agent replied · 15 June 2024
🙏🙏 thanks Guy! Really appreciate your kind words 👌 thanks for the Prosecco and cakes!!! …
★★★★★ 5/5
FacebookLeanne was so enthusiastic and supportive trying to sell my property. Such an important part of selling your home. Didn’t make me feel like I was a target on their books. Highly recommend. 👌🏻
Jo · 17 November 2020
Agent replied · 22 February 2025
Thanks Jo :)
★★★★★ 5/5
GoogleI am very pleased I went with Nest in Essex. My property soon had an offer on it and it was completed within two months. Full marks to Nick and his team for bringing this about so painlessly.
Alan · 17 June 2019
Agent replied · 15 June 2024
Thank you Alan, it was a pleasure selling your property! 👌 …
★★★★★ 5/5
GoogleNest in Essex are simply the best Estate Agents around, I couldn’t recommend them enough! A first class service from the moment I met the team. Dan, Nick and Leanne all worked tirelessly to ensure things ran smoothly. Their communications were always honest and upfront and kept me appraised of the situation at all times. I can’t thank you guys enough, you made sure that we got our dream home! Thanks again
James · 16 June 2022
Agent replied · 15 June 2024
Thanks james, thanks for trusting us from start to finish and we hope you love your new home.
★★★★★ 4/5
GoogleDan was great throughout! Constantly helping with the chasing of solicitors. It was a stressful time that Dan massively helped with.PositiveResponsiveness, Quality, Professionalism
Anthony · 16 June 2022
Agent replied · 15 June 2024
Thanks Anthony for your review! - gutted we didn’t make 5*! - please drop me a message at nick@nestinessex.co.uk so we can discuss (I mean so I can pick your brains) what we need to improve to make 5* 🙂 …
★★★★★ 5/5
GoogleI have bought my house and now rented it out (5 years apart) both through Nest and they have been fantastic in both instances (and continue to be through managing the property). Easy to deal with with great communication, taking time to answer all questions quickly and in detail.
HomeSliceUnit · 17 March 2024
Agent replied · 15 June 2024
Thank you for your continued trust in Nest! 🏠 We're delighted to have supported you both when buying and now renting out your property. 🌟 we are so pleased you felt it worthy of a 5* review! thank you so much :) …
★★★★★ 1/5
GoogleMy partner and I are first time buyers, we arranged to meeting with one of the estate agents at Nest. Having scheduled the viewing around the agents Saturday availability- not only did they not show up, leaving us outside the property for 30 mins, we haven’t so much as heard an acknowledgment/apology since.
Perhaps if you are first time buyers with not such a large budget- you aren’t so important to these guys.. don't recommend at all.
Yasmine · 16 June 2021
Agent replied · 15 June 2024
Hi Yasmine,
Thank you for your review. I am deeply sorry for this situation. - as you can tell, from the rest of our reviews, it’s not the way we normally conduct business, and it’s really out of character. I will investigate further and implement strategies to ensure this never happens again.
We are human, and try our best to ensure the very best service is delivered, we always try our best to avoid any mistakes, on the rare occasion we make a mistake, we will learn, improve and improvise to make sure it doesn’t happen again.
Best wishes
Nick.
★★★★★ 1/5
GoogleMy 20 year old daughter arranged a viewing in Chelmsford for a morning appointment ( had to be squeezed in due to amount of viewings that day).
Nobody turned up from Nest and despite several calls and being told by reception that no one could contact the agent my daughter left after an hours wait alone !
Be vary wary of this agent as when I called later to complain they had no details on file of the appointment as they close on weekends apparently!
Paul · 16 June 2020
Agent replied · 15 June 2024
Hi Paul,
Thanks for your review, although Nick has emailed your daughter in relation to her viewing, and to try and help, You are correct, the office itself is closed over the weekend due to all of our agents being out on viewings, the phones however are manned 7 days a week, and all calls are answered (and as mentioned during your call) your message would be immediately passed through to the correct agent to make contact, which he did (as soon as he had chance between viewings). According to our records the viewing was cancelled, so the agent conducted the remainder of the viewings this morning, then continued onto his journey to other viewings. After speaking to the staff member you spoke to, it was clear the agent was trying to accommodate to book the caller another viewing., until the callers tone become very aggressive who then hung up and ended the call. Our agents work tirelessly to deliver a high level of service, this situation has never happened in 5 years of conducting business and our 100+ 5 star reviews reflect this. There is clearly an issue outside of Nest, the viewing was cancelled so the agent continued with the viewings which was scheduled in, it is clear your 1* review was left before Nest had a opportunity to accommodate an alternative viewing despite making contact to arrange a suitable time.
★★★★★ 5/5
GoogleHave dealt with Rachel since day 1. She's professional and will look after you all the time. Best estate agents!
Melania · 9 October 2024
★★★★★ 5/5
GoogleAbsolutely fantastic service, we have used Nest for a few different things over the years most recently selling a property. The team at Nest know what they are talking about and handle all communication with a very personal touch. Nothing is to much effort. Would highly recommend
Daniel · 17 March 2024
Agent replied · 15 June 2024
Dan, your kind words mean the world to us! 🌟 It's been a pleasure serving you over the years, and we're thrilled to have provided fantastic service each time. 💼🏡 Thank you for highlighting our personalised approach and dedication, we're here to make your experience with Nest exceptional, so we are so pleased you felt it was worthy a 5* review! thank you :)
★★★★★ 5/5
GoogleHighly recommend Nest in Essex. Nick was always available to answer any questions we had and was so helpful at getting everything across the line for us. We are very grateful!
Nicola · 16 June 2020
Agent replied · 15 June 2024
Thanks Nicola! Hope you guys are settling in ok! Thanks for the review!, Nick.
★★★★★ 5/5
GoogleWe had a great experience as first time buyers with Rachel at Nest. She helped us during every step of the buying process which was super helpful as we felt like fish out of water. Thank you again Rachel and Nest! ☺️
Frances · 16 April 2024
Agent replied · 15 June 2024
Hi Francis, we're thrilled to have been a part of your journey as first-time buyers! 🏠 Rachel's guidance and support made all the difference, and we're delighted to hear that she helped navigate you through the process seamlessly. 🌟 Thank you for choosing Nest and for your kind words. Here's to many happy memories in your new home! 🎉😊 …
★★★★★ 5/5
FacebookThere are bad estate agents and there are good estate agents , then you have Nest in Essex.
Nick and his team are head and shoulders ahead of the pack.
A standard the rest should aspire to reach.
If i could give six stars 🌟 I would.
Gary · 13 September 2022
★★★★★ 5/5
GoogleAmazing service from start to finish Rachel was fantastic would highly recommend there services
Tracey · 9 October 2024
★★★★★ 5/5
GoogleAmazing estate agent! Nick and Leanne pull out all the stops continually. I have a long relationship with Nest and know I can rely on their hard work, optimism and expertise to get the job done. They always go above and beyond. Recently they have sorted out a complicated chain, pushing all the other parties, enabling me to sell my house. Thank you.
Jo · 16 June 2022
Agent replied · 15 June 2024
Thanks Jo, we’ve worked together for years now and look forward to many more!
★★★★★ 5/5
FacebookFantastic service from Nest from start of sale to completion. Highly recommend Nick and all the team! Thanks for keep us updated throughout the process!
Sadie · 16 February 2019
Agent replied · 22 February 2025
Your a star Sadie. Thank you 🙂
★★★★★ 5/5
GoogleProfessional company, very helpful and keeps you up to date from start to finish.
Definitely recommend.
Thank you Nick.PositiveResponsiveness, Professionalism, Value
Dean · 24 August 2020
Agent replied · 15 June 2024
Thanks Dean 🙂 …
★★★★★ 5/5
GoogleDan from Nest has been absolutely amazing every step of the way! I wouldn’t hesitate to recommend them to anyone.
He was so dedicated to selling our home, and so helpful and responsive afterwards.
I know we couldn’t have done this as quickly and smoothly with any other estate agent - a big THANK YOU.PositiveResponsiveness, Quality, Professionalism, Value
Kelly · 16 June 2022
Agent replied · 15 June 2024
Thanks for such a kind review Kelly! Dan is a valued member of the Nest family and one of the best 🙂 …
★★★★★ 5/5
GoogleI was very pleased with the services from both Leanne and Nick at Nest. Under very trying circumstances they went above and beyond to secure the sale of my house. I cannot praise them both enough and would recommend Nest to anyone wanting to buy or sell a property. Thank you not for your excellent work.
Mrs · 16 June 2022
Agent replied · 15 June 2024
Thanks Julie! 🙂 …
★★★★★ 5/5
GoogleWe were renting with Nest for a year and a half and had no issues at all. They provided a friendly service and responded quickly to any faults we had with the property. I would highly recommend finding a property with Nest. Thank you!
Steven · 16 June 2023
Agent replied · 15 June 2024
Thanks Steven! Best wishes to you both in your new home! 🏠 …
★★★★★ 5/5
GoogleRachel gave a fantastic service, far and beyond any estate agents I have used before. We used Whatsapp, so quick correspondence at any time of the day. She's worth her weight in gold, so would definitely make a recommendation.
Janet · 19 October 2023
Agent replied · 15 June 2024
Hi Janet,
Wow, what a glowing review! Thank you so much for taking the time to share your experience. We're thrilled to hear that you found Rachel's service to be exceptional and that our use of WhatsApp for quick correspondence met your needs.
"Her weight in gold" is quite the compliment, and we assure you, it's a sentiment that Rachel and the rest of our team strive to live up to each day with every client.
Your recommendation is the highest form of praise we could ask for. Thank you for trusting Rachel and the Nest team with your estate needs. We look forward to the opportunity to serve you again in the future.
Warmest regards,
The Nest Team 🍃
★★★★★ 5/5
FacebookWould highly recommend Nest to anyone. They have just found a tenant for my dad’s flat that has been empty for a couple of months. What a professional service they offered, dad was so impressed with the thoroughness of all searches undertaken and it takes a lot to please him! Well done! I will be sending more people your way! Thank you 😊
Michelle · 12 December 2019
Agent replied · 22 February 2025
Thanks Michelle !
★★★★★ 5/5
GoogleThe Nest team were so professional and also very approachable. They handled or sale and purchase and worked hard on our behalf for the sale. For the purchase they kept in touch with the solicitor and made sure that it all went well.
Cool photo and videos for the sale too.PositiveResponsiveness, Quality, Professionalism, Value
Peter · 24 August 2021
Agent replied · 15 June 2024
Thanks Peter! It was great dealing with you and your mother 🙂 …
★★★★★ 5/5
GoogleDan at Nest was brilliant when selling my flat, he could not have been more helpful, knowledgeable and professional. He was always at the other end of the phone, provided good advice and put the work in to achieve the best results. Highly recommend!PositiveResponsiveness, Quality, Professionalism
Leanne · 24 August 2022
Agent replied · 15 June 2024
Thank you for your review Leanne 🙂 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
