Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently purchased through Nest, Nick was our main contact and he was AMAZING!! I often messaged Nick late in the evening, for my own convenience, making it clear I didn’t expect a response out of office hours. Despite this, Nick would respond almost immediately.
We encountered a few unusual problems/delays along the way (with our sale through a different agent), whilst our selling agent acted merely as a messenger, Nick was proactive and despite not being our selling agent, provided us with lots of advice regarding our sale along the way. The difference in the level of professionalism, communication and ability to troubleshoot between Nick and our selling agent (a leading local agent) was profound. I wouldn’t hesitate in recommending Nest to a friend or family member and should we decide to move in the future we will 100% be listing with Nest.
Lauren · 5 November 2025
Agent replied · 12 November 2025
Thank you so much for your review! It was an absolute pleasure assisting and I’m so glad you finally got moved! Wishing you both years of happiness in your new home, Nick and the Nest team 🙂🏡 …
★★★★★ 5/5
GoogleBeyond amazing!
The communication from nest was top form!
Constantly updating us, finding new information out when communication became difficult with other people within the chain.
This was definitely the easiest part of the move.
We found Nest had our best interests at heart, they listened and advised.
Adele was our first point of contact and she performed brilliantly!
Straight to the point with no messing around (that’s how we like it).
Our main concern was having a lot of different people walk within our home but Adele absolutely made sure every potential buyer ticked the right boxes before viewing.
She handled everyone and us with such care and demination.
If we were to move in the future, nest is who we would like to do that journey with again.
Thank you Adele & Dan.
Chloe · 10 August 2025
Agent replied · 9 September 2025
Thank you so much for your review 🙂
…
★★★★★ 5/5
GoogleInitially I listed my property with one of the mainstream estates agents and after a series of failures and lack of customer service I looked elsewhere. After approaching Nick at Nest for some advice, I made the switch to Nest. As soon as I signed up with Nest i felt like a valued customer, if you are after attention to detail and someone to hold your hand through every step of the way Nick is your man. From listing the our property and being in the new one in 11 weeks it couldn't of gone any smoother.
John · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your wonderful review! I was gutted to hear about your previous experience with the other agent, as that’s not what we want for anyone in this industry. I’m really grateful you gave me the chance to change that perspective! It was a pleasure working with you both. Thank you for listening to me and trusting me from the start! I’m thrilled we achieved such great results with your sale and purchase. Wishing you all the happiness in your new home, I can’t wait to see how you make it your own! 😊
★★★★★ 5/5
GoogleWe recently purchased a house which Adele Middlehurst kindly managed. We found the process very easy indeed and would have no hesitation in recommending Adele for her hard work and commitment to her role 👌 - thanks Adele! …
James · 11 November 2025
Agent replied · 12 November 2025
Thank you so much for your review! 🙏 …
★★★★★ 5/5
GoogleNick is always available, always working hard, is often talking to me late in the evening, Friday nights, Sundays, you name it, Nick's working! Nest in Essex is an amazing agency and Nick has done such a great job building a loving brand and team who will go above and beyond to help.
Nick has helped me in both the sales and lettings areas and I am struggling to find a fault! I will continually use Nick for all my property needs.
Gus · 25 July 2025
★★★★★ 5/5
GoogleFrom start, to finish, the experience has been fantastic. Could/should have been a very stressful time, thanks to Nick, it never felt stressful in the slightest. In fact, it was actually enjoyable. We've just bought our first home and we couldn't be more excited.
J · 3 September 2025
Agent replied · 9 September 2025
Thank you so much for your review! 🙏 so glad your all in and settled now 🙂 …
★★★★★ 5/5
GoogleRachel has been nothing but amazing for our house sale and you really do get what you pay for with Nest. We instantly clicked with her when she valued our house and knew Rachel and Nest were the ones we wanted to trust with selling our house.
Being able to send a quick message directly to Rachel rather than speaking to an office and waiting for a callback has been a godsend. We were constantly kept updated with viewings and feedback and she made the whole process so much less stressful than we feared.
This further went on in the contracts exchange phase of the transaction, where Rachel was extremely efficient at chasing people up and getting the sale completed.
We wouldn’t hesitate to recommend Nest and Rachel for your estate agents needs. Thank you!!
Sam · 16 April 2024
Agent replied · 15 June 2024
Hi Sam, your words mean the world to us! 🌟 Rachel's dedication and personalised service truly shine through in your feedback. We're thrilled to have exceeded your expectations from valuation to contract exchange. 💼🏡 Thank you for trusting Nest with your house sale and for your glowing recommendation. Here's to many happy memories in your new home! 🎉😊
★★★★★ 1/5
GoogleI want to share my experience with Nest in Essex, a real estate agency, in the hope that other potential tenants can be more aware of their practices. Initially, our contact person Nick was quite diligent with follow-ups, creating a positive impression. We paid a refundable deposit of £850, which is a standard practice.
After a year, our tenancy agreement was renewed from December 2022 to December 2023. However, unexpected circumstances required us to move to Australia by June. We managed to find a new tenant willing to move in right after we left, and even the landlord approved of this arrangement. When we informed the agency, Nick stated that £500 would be deducted from our deposit for new tenant reference checks, with the remaining £350 to be returned after post-occupancy inspections.
The situation took a negative turn when the agency started attributing existing damages to us during the move-in period, in an attempt to withhold our deposit. These damages were clearly present when we initially moved in and were not our responsibility. It's disappointing to see Nest in Essex disregarding this fact and trying to retain our entire refundable deposit.
I urge fellow tenants to exercise caution when dealing with Nest in Essex. Their handling of the refundable deposit has been unjust and unfair, causing unnecessary stress and financial loss. Make sure to thoroughly document the condition of the property upon moving in and communicate openly to protect your rights as a tenant.
Remember, sharing experiences like these helps others make more informed decisions when dealing with real estate agencies.
Renney · 18 November 2023
Agent replied · 15 June 2024
Dear Reeny,
Thank you for sharing your experience. We value honest feedback, and it's important to us that we clarify certain aspects of your account to ensure a balanced understanding for all reading this.
From the outset, we went above and beyond in our service, including facilitating your move-in on Christmas Day, a commitment few in our industry would make.
Throughout your tenancy, we aimed to provide exceptional support, as reflected in your final message which was of thanks to Nick at the end of the process.
Taking a few steps back in time, When you requested an early exit from your lease, (1/2 way through a 12 month tenancy) we engaged actively in negotiations to accommodate this, balancing the interests of both you and the landlord. This included covering the landlord's fees for sourcing a new tenant and ensuring there was no loss of rent during the changeover. This you was in complete agreeance and was a positive outcome for everyone involved.
The condition of the property upon your departure was a significant concern. Without going into detail as it wouldn't be professional, there were a large number of items left and the property appeared to be fully furnished, food and toiletries included this was not in line with what is agreed or acceptable.
Our check-out inspections are comprehensive, referencing a detailed inventory, in your case, over 250 photographs documenting the initial state. The discrepancies noted, including damage and cleanliness issues, were unfortunately beyond normal wear and tear.
Regarding the deposit, the process we followed was in line with standard industry practices. This was through the DPS, who is a impartial deposit scheme, during this process, you agreed to the release of the full deposit to the landlord. We understand there may have been some misapprehensions on your part; however, once the deposit was released, the matter was concluded.
Your review paints a perspective that we feel doesn’t fully reflect the entirety of the situation, particularly considering the efforts we made to facilitate your needs. From team members accomedating a move in on Christmas Day, to working hard, and tirelessly overnight on a Sunday to make your move possible, Our approach has always been to ensure fairness and transparency for both tenants and landlords. In this case, the resolution was governed by the evidence of the property's condition upon your departure and the terms of the deposit scheme.
Please remember, we're here to record facts, the landlord has the final say on the deposit and if they would like to request money for damages, we simply report and advice based on the facts and evidence.
It's such a shame that this one element has overshadows all of the good things Nest had done here.
We're sincerely sorry that your final impression of our service has been influenced by the situation surrounding the deposit. We collectively wish you all the best in your new chapter in Australia.
Warm regards,
The Nest in Essex Team
★★★★★ 5/5
FacebookNick is always available, always working hard, is often talking to us late in the evening, Friday nights, Sundays, you name it, Nick's working! Nest in Essex is an amazing agency and Nick has done such a great job building a loving brand and team who will go above and beyond to help.
Nick has helped us in both the sales and lettings areas and we are struggling to find a fault!
Harding's · 25 July 2025
★★★★★ 5/5
GoogleAfter a lengthy drawn-out process, I am finally in my new home in Berkshire. There were a lot of hold-ups on the way, (through no fault of Nest) and I was let down by someone who had wanted to buy the property, but then decided to cut all contact with Nest. Extremely rude and inconsiderate of them. Turns out they decided to buy a different property, but didn't bother telling anyone else. This held things up for quite some time, and because I was anxious not to lose the property I wanted to buy, in the end I had to reduce the price so this did not happen.
Dan kept me in regular touch with how the local market was going prior to my securing a buyer, which I found very useful. He was very helpful, pleasant and patient during this stressful time, and whenever I spoke to him he made me feel calmer.
So thank you Dan, and I would like to recommend Nest to anyone who is thinking of selling/purchasing property.
Susan W.
London · 19 September 2023
Agent replied · 15 June 2024
Hi Susan,
Firstly, a big congrats on your new home in Berkshire! 🏡 Transitioning from one agent to another can sometimes feel like switching tracks on a rollercoaster, a bit jarring and unexpected. It’s never easy stepping into the middle of a story, especially when we're trying to correct the course set by another. We’re so pleased that despite the challenges and bumps along the way, you felt Dan's calming presence and guidance.
We always strive for transparency, even if it means a few tough conversations. It's a shame about the hiccup with the other party, but as they say, every cloud has a silver lining. You've finally reached your happy destination, and we're ecstatic to have been part of your journey.
Thank you for recommending us, Susan. Wishing you all the warmth and happiness in your new space!
The Nest in Essex Team 😊🍃🙏
★★★★★ 5/5
GoogleNick has been nothing but phenomenal from start to finish on selling our house.
Our initial meet was when we had the house valued. Nick stood out as genuine, caring and an absolute expert in his field and only went onto exceeding our expectations throughout the whole process. He had answers to all my questions and had the most evidence to back up what he was saying.
I hand on heart believe we would not have had the smooth process we did in selling our house and finding our dream home if it wasn’t for Nick.
He had a clear plan of action, had a wealth of data and experience that helped navigate the process and make the right decisions for us the whole way along.
Nicks communication is second to none and if there’s one thing I can say for certain, is that he has the biggest passion for his job and helping his clients.
No question was ever a bother to him (and I had a lot) and I will use Nick/Nest again should we ever want to move in the future. I will implore everyone I know to use Nest.
Nick has single handedly changed my mind about estate agents and has truly broken the stigma.
Thank you for being excellent and being a part of changing our lives and helping us achieve our dream home 🏡
Keeley · 19 September 2023
Agent replied · 15 June 2024
Hey Keeley and Jack,
Wow, you've absolutely made our day with your kind words! 😊 Nick's blushing over here (although he'd never admit it) and is thrilled that he could play a role in helping you find your dream home. Our mission is to challenge the estate agent stereotype, and hearing you say that we've achieved that is truly rewarding.
Remember, no question is ever too much for us; we're always here for a chat, a question, or even a recommendation on home decor (okay, maybe Nick isn't the best for that last one 😂).
When you're ready for a new adventure, or even just fancy a catch-up, give us a shout. And if you ever have friends or family in need of some estate agent magic, we've got plenty of it to go around!
Thanks for trusting us with your journey. Wishing you all the happiness in your dream home!
Warm wishes,
The Nest in Essex Team 🌳🔑🍁
★★★★★ 5/5
GoogleI bought through Nest in Essex and I have to say they were a pleasure to deal with. Communication was great from start to finish, any questions I had Nick was back to me within the hour. As with any property purchase we had a couple of delays with the legal side but Nick was the go between and got things sorted a lot quicker. Thanks again Nest in Essex, I’d we ever sell this place you’ll be our first port of call.
Jack · 19 September 2023
Agent replied · 15 June 2024
Hey Jack and Josie,
Cheers for the glowing words! 🌟 We pride ourselves on being there for our clients - whether it's for a quick chat or to navigate those inevitable bumps on the property road. Glad Nick was there to make things smoother and faster for you. (He's a bit like our in-house superhero, just without the cape 😉).
Remember, if you ever fancy a change or want some property chat, our door's always open. And, if you ever decide to sell, we'll be waiting for that call!
Stay awesome,
The Nest in Essex Team 🏠🍂🤙
★★★★★ 5/5
GoogleWe couldn’t have asked for a better Estate Agent!
From the initial meeting Nick was completely honest and upfront about everything, he was flexible on his approach when we didn’t agree and really worked with us to sell our house….which he did in 4days!!
From that moment forward Nick was our 121 agent, nothing was too much and he was always on hand to answer any queries or worries we had.
The whole process felt seamless and easy just what you want when buying and selling a house.
Thanks again Nick and the team at Nest.
Laura · 19 September 2023
Agent replied · 15 June 2024
Hi Laura and Andy,
First off, hats off to Nick for somehow selling a house faster than most of us can finish a good Netflix series! 📺😉 But seriously, we're absolutely chuffed that you felt supported every step of the way. It sounds like Nick might be in the running for our in-house "Speedy Gonzalez" award. Jokes aside, we always aim to keep things as seamless and stress-free as possible for our friends. Thanks for choosing us for your blockbuster home sale. Here's to many more smooth adventures together!
Best wishes and cheeky grins,
The Nest in Essex Team 😂🏡🌟
★★★★★ 5/5
GoogleThe whole team at Nest in Essex really are a credit to the house selling/buying process. From the initial viewing we had we were made to feel welcome and had all our queries answered on the spot. It was also really nice that we were left to look around the property alone without someone hovering over us. After that Nick from Nest was absolutely exceptional with the whole process. We had some difficulty with our purchase (no fault of Nest) and Nick went above and beyond to make sure both sides were kept in the loop with what was going on (as you cannot rely on solicitors). The difficulties we went through were made so much easier with Nick just a quick messages away. He gave us a lot of the information of the steps involved, what we should expect and always chased up any enquiries we had straight away. As a team they really do go above and beyond which is a breath of fresh air. If/when we come to sell this house we will definitely not hesitate to use their service. We honestly can't thank them enough.
Ben · 20 August 2023
Agent replied · 15 June 2024
Hi Ben,
Thank you so much for such a detailed and thoughtful review. We're thrilled to hear that you had a positive experience from the get-go. It's essential to us that Buyers and Sellers (like you!) feel comfortable during viewings and throughout the process. Nick, and the entire Nest team, always aim to go that extra mile to ensure everything runs as smoothly as possible, and we're delighted that he was able to assist during the challenges. Your trust and appreciation mean everything to us, and we're looking forward to assisting you again in the future. Here's to your new beginnings!
Best wishes,
The Nest in Essex Team
★★★★★ 5/5
GoogleCouldn’t be happier with their service. Right from the start Dan was welcoming, helpful and we always thought we could trust him. He went above & beyond in challenging circumstances to ensure our chain went through and we could always rely on him. Well done!
Paul · 18 April 2025
Agent replied · 17 May 2025
Thank you for your review Paul! - we are glad you were happy! And thank you for trusting us 🙂 …
★★★★★ 5/5
GoogleHaving recently used the Nest team to sell our property, i cannot praise them enough. Rachel has been amazing, with a highly professional and pro-active approach, she helped us sell our house in a matter of days and also liased with solicitors and the agents on our new property purchase. If you are looking to sell or buy a property, look no further than Nest in Essex.
Paul · 16 May 2024
Agent replied · 23 October 2024
Thank you so much for your fantastic review, Paul! I’m thrilled to hear that Rachel’s professionalism and proactive approach made such a positive impact on your sale. It’s great to know we could help you sell your house quickly and assist with the purchase as well. Your recommendation means a lot to us! Wishing you all the best in your new home! 🏡😊
★★★★★ 5/5
GoogleI contacted Nick to help me handle the sale of my mother's property remotely as I had moved her in with me in Gloucestershire due to her health. Other tragic circumstances then disabled me from attending the property personally. Nick has been an incredible support, going above and beyond what you might expect of an estate agent. He has been open, honest, professional and always available to me at the end of the phone, or WhatsApp whatever time or day. He has been my eyes and ears and been able to handle any query or problem that may have arisen for me and my family. I cannot thank him and his team enough for his service and support. If you are looking for an agent to sell your property I wouldn't hesitate recommending Nick and Nest, why would you look anywhere else for someone you can trust without question. Thank you, Claire
Claire · 16 June 2023
Agent replied · 15 June 2024
You have been amazing throughout so thank you for trusting us!
★★★★★ 5/5
GoogleWhere do I start?! From the beginning of our journey to the end, Nest in Essex have been fantastic in our house journey. Due to their hard work and determination, our house was sold really quickly through their advertising expertise. Not only did they give us sound advice for our sale, they were there for us when we were buying too. Along the way, they would provide advice and knowledge on the market and areas we were looking at by giving us advice on offers. After viewing a couple of properties, they helped us secure our dream home (which was actually up for sale with them)! Yet, our agent, Nick, stepped back on this sale and Dan was the agent we spoke to. They ensured that they values the needs for their client whilst never making the situation unprofessional or a conflict of interest. Their level of professionalism and approachability is outstanding and made this process a stress free one.
Charlotte · 16 June 2023
Agent replied · 15 June 2024
Such amazing feedback! - i am so pleased you were happy with everything, reviews like this really make out week! - you both have been amazing clients and have trusted us throughout so thank you
★★★★★ 5/5
GoogleReally can't speak highly enough of the service provided by Dan and the team at Nest. Our house was marketed professionally and efficiently, which lead to a very prompt sale. What we really loved was how every stage and decision was explained to us and how it linked in to achieving the best possible outcome for us.
The real value we found, however, came after the sale. The chain ended up being quite protracted and Dan expertly kept our buyers informed so that there was minimal pressure on us (despite the market going a little crazy!). This made the whole process much easier for us than it could have been.
Dan was available at more or less any time we needed him, and has been completely transparent on pricing and approach from the first meeting.
Would really recommend Nest for their professionalism, transparency and ultimately care for both their sellers and buyers. Thank you!
Dean · 16 June 2023
Agent replied · 15 June 2024
Hi Dean,
Thank you for such a thoughtful and detailed review! We're over the moon to hear about your positive experience with Dan and the team. It's crucial to us to keep everyone in the loop and relieve as much pressure as possible, especially when things get a bit wild. We really appreciate your recognition of our transparency, professionalism, and care. It was a pleasure to be a part of your journey, and we're here if you ever need anything in the future. Thanks for the glowing recommendation!
Best wishes,
The Nest in Essex Team
★★★★★ 5/5
GoogleI can't thank Nick, George and the Nest Team enough. We bought our new house with them but used another estate agent to sell our house. Nest were so much better than our own estate agents! They go above and beyond to make everything go as smoothly as possible. They set you up on a WhatsApp group and quickly answer any questions (sometimes even late at night). So helpful. Knowledgeable and approachable. I wish I had sold my house with them and paid them instead of who I had chosen. I will definitely recommend them to anyone who wants to sell or buy. Exceptional service! Thank you so much Nest.
Helen · 16 June 2023
Agent replied · 15 June 2024
Hi there,
Your kind words have truly made our day! We're delighted to hear that you found our service exceptional and enjoyed the convenience of our WhatsApp group. We always strive to be there for our friends - day or night! Your future recommendation means the world to us. We wish you every happiness in your new home and remember, whether buying or selling, we're always here for you.
Best wishes,
The Nest in Essex Team
★★★★★ 5/5
GoogleFollowing the sad loss of our mum, we wanted to find an agent who would help us through the difficult task of selling our childhood home.
We were so pleased when we met Rachel from Nest who was so genuine and understanding throughout the process. Her writeup was lovely and achieved the full asking price within 2 days.
We were kept fully informed at every stage of the process, and Rachel chased up any issues which were causing delay.
We found Nest to be very professional and efficient at all times and Rachel is such a lovely lady to deal with. Thankyou so very much Rachel!
Julie · 16 June 2023
Agent replied · 15 June 2024
Hi Julie,
Thank you so much for your kind words. It means a lot to us that you found Rachel and our team genuine, understanding, and efficient. It was our pleasure to assist during such an important time, making the process as smooth as possible for you. We're so glad we could quickly find the perfect buyer for your childhood home. Remember, we're here for you whenever you need us. Thanks for sharing your experience.
Best wishes,
The Nest in Essex Team
★★★★★ 5/5
GoogleI’m so glad I chose Nest in Essex to sell
my house. I had lived in my house for 31 years and so the process was all new to me. Nick Cheshire was always available to deal with any problems and reassure me that all was going well. Weekends and evenings too! When exchange of contracts was proving difficult due to problems at the end of the chain, Nick went ‘above and beyond’ to make it all happen. I can’t recommend Nest enough and would definitely use them again.
Lynn · 16 June 2023
Agent replied · 15 June 2024
Hi Lynn,
Thank you so much for sharing your experience. We know selling a home you've loved for so long can be quite a journey, and we're really happy to hear that Nick was there to make it easier for you. That 'above and beyond' is just how we like to do things here at Nest. We're glad we could make it all happen for you and look forward to being there for you if you ever need us again. Your recommendation means the world to us!
Best wishes,
The Nest in Essex Team
★★★★★ 5/5
GoogleNick from Nest in Essex was the estate agent for the house I was buying and was excellent throughout the whole process. Quick to setup my viewings, fantastic communication(!) and really quick to resolve blockages in the process. A genuine, friendly guy with great experience. Thank you Nick & Nest in Essex team!
Luke · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words, Luke! I’m thrilled to hear that you had such a positive experience during your home buying journey. It was my pleasure to assist you and ensure everything went smoothly. I appreciate your trust and support, and I’m glad we could make the process enjoyable. Wishing you all the best in your new home! 😊
★★★★★ 5/5
GoogleI was waiting for the review link to come through, because as a sales person myself, I have rarely ever see someone show compassion and attention that Dan has shown throughout this process. As first time buyers, at any point we had any concerns, Dan immediately addressed them in a calm and composed manner. I cannot recommend him highly enough. Thank you for everything!
Thomas · 5 November 2025
Agent replied · 12 November 2025
Thank you so much for your review Thomas :) it made Dans day so much, he even made everyone in the office a cup of tea! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
