Nest in Essex Rayleigh reviews

Hi Kate. As I’m aware of your personal connection to Stuart (on the previous review) and the duplicate review, I have copied my response to him. I wish you the best in your new home. Hi Stuart. Very disappointed in your review, and I will remain professional in my response. Your emails in the past have already proven as evidence that you sometimes write things before considering the impact of your words, your apology to me before backed this up. I’m sorry you feel this way, however as you are from this industry, you were aware unfair pressure was added at several points during this transaction. It was our responsibility to work in accordance to our clients interest at all times, communicating with them at all points. Which this was completed. My personal mobile number was provided to you and your agent repeatedly during the entire process, of which is was never used. I always said you or your agent could use that mobile number to reach me at any point, 7 days a week - sure we are not sat at our desks 24/7 to respond to emails and given we are in 2021 surely phone calls, text and WhatsApp is a more convenient and productive way of communication with instant results. This was purely on discretion to be helpful, as we had no reason to liaise with you as you wasn’t out client, or our buyer. You said to me your whole aim was to benefit from the stamp duty deadline, which was done easily with 2+ months to go, so the pressure wasn’t necessary, and your aim was met. We spoke regularly to your agent, in form of email, phone call and text message. I personally do not understand your disappointment, the chain moved very quickly and reached the point of exchange swiftly. That being said, our paying client was very happy with the service, very positive and the feedback was wonderful. As was that of our buyer. I understand your line of work, and your affiliations within this industry and feel this is more of a professional attack then personal review. However as a review platform your more then entitled to your view. Completion today went smoothly, albeit slightly later then anyone would of wanted - but I’m pleased our client and our buyer has the outcome they wanted. Best of luck in the future Stuart, stay safe and enjoy your new home. Nick.

Thanks Lance, hope you both love your new home!

Thank you! It was a pleasure!

Thank you!!! 🙂 hope your settling in well! …

Thanks Paul 🙏🙏 …

Thanks Billy! It’s been a pleasure! Best of luck in your future home!

Thank you so much for your 5-star review, Selwyn! I really appreciate you taking the time to share your experience. It means a lot that you chose to trust us after your previous agent. Your confidence in our team is truly valued, and I'm glad we could make your relocation smoother. Wishing you all the best in your new chapter! 😊 …

Hi there, Thanks for the succinct and sweet review! We're thrilled to hear you think we're great. Remember, we're always here if you need anything! Best wishes, The Nest in Essex Team

Thanks for your review and being an awesome client!

Thanks Alicja! Your home is 100% on of my favourite that I’ve photographed 🙂 …

Thanks for your review Lisa 🙂 …

Thanks for your review Eddy, however we cannot find any record of you. - it’s a shame you felt the need to leave a 1* review without testing our Service. ☹️

Thanks Lucy! 🙂 …