Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't thank Sarah Green for the smooth and quick service she has provided. Sarah took into consideration everything we needed and how quick we needed to relocate due to the start of school term.
Stacy · 17 October 2025
Agent replied · 15 January 2026
Thank you Stacy! Glad we could help, sending our best.
★★★★★ 5/5
GoogleAfter a tough spell in life I couldn’t thank the team at Ryder & Dutton rawtenstall enough for making the process painless and quick and making all our enquiries easy. They were always polite and friendly on the phone and in person would like to make a special thank k you to Graham,Matt and Jamie being the 3 main contacts in our journey 10/10 recommend to everyone
Simon · 3 March 2026
Agent replied · 24 March 2026
Thank you for the lovely recommendation, Simon. So glad you had a positive experience and wish you all the best ahead.
★★★★★ 5/5
GoogleRyder and Dutton have been good estate agents and letting from them has been a simple and straightforward process. Sarah Green has been very responsive to all my communications and always helpful. Thanks so much!
Stella · 27 June 2026
★★★★★ 5/5
GoogleJust finished my tenancy after little over 3 or 4 years, can't fault ryder and dutton at all anytime a fault was reported it was fixed straight away, sarah green was the lady who dealt with me for inspections, she was always helpful with everything always asked to see if I'm OK and how I'm getting on it's nice to have had an estate agents who actually look after Tennants just as much as they do for the landlords highly reccomend
Adam · 6 October 2025
Agent replied · 24 March 2026
Thanks Adam, glad your experience renting with us was a positive one! All the best😊 …
★★★★★ 5/5
GoogleJust sold my property through Matt Higgins. Have been dealing with him for 2 years, as it took a while before it could go on the market. We stayed in contact and he was professional and frank, without over-promising and under-delivering (like a lot of estate agents do). In short, he made a process as easy as he could within the confines of the pain of selling a property in current times. I can't recommend Matt enough for selling your property in the Hove/Brighton area. Keep up the good work, Matt.
Roy · 14 August 2023
Agent replied · 14 August 2026
Thank you so much for taking the time to leave these kind words.
★★★★★ 5/5
GoogleDominique and her team did a fantastic job of selling our house - from the first visit for valuation, through to the marketing, communication and selling the house, the service was professional, yet friendly, making our whole process very easy and stress free.
When you decide to put your family home on the market, which you have loved and cherished, it is a very emotional, hard decision to make ...... Dominique and the whole F&C Hove team did such a smashing job and we would not hesitate to recommend them to anyone wishing to take this momentous step.
Andrea · 14 August 2023
Agent replied · 14 August 2026
Thank you so much for your kind words Andrea - we loved working with you selling your beautiful home - we wish you and your family (and the dogs!) much happiness in your next chapter!
★★★★★ 5/5
GoogleGreat service from start to finish. Professional, responsive team, with special thanks to Sarah Green for her excellent support and professionalism.
Anas · 18 December 2025
Agent replied · 24 March 2026
Thank you Anas for the great comments, we really appreciate you taking the time to share them. All the best for the future.
★★★★★ 5/5
GoogleWe rented with R&D for 1.5 years and had no issues at all. Very co-operative and always responded very quickly. Sarah Green was our go to person and she was always on hand to sort things out for us. Thanks for everything Sarah!
D · 29 April 2025
Agent replied · 24 March 2026
Thank you!
★★★★★ 5/5
GoogleI cannot praise or thank Matthew and his colleagues enough for the professionalism in the sale of our property. They simply took all responsibility ,keeping us informed at all times. Thank you Matt.
Micael · 14 August 2025
Agent replied · 14 August 2026
Thank you so much for taking the time to praise Matthew and the team. We all wish you much joy and happiness in your new home!
★★★★★ 5/5
GoogleF&C estate agents at Hove were great. Responsive, communicative, and very personable. Nothing was too much trouble. Would highly recommend their services. We were looked after by Dominique and Lara who were brilliant!
Gina · 14 August 2025
Agent replied · 14 August 2026
Thank you so much for leaving these kind words. Wishing you and your family all the happiness and luck in your lovely home!
★★★★★ 1/5
GoogleExtremely disappointing and unprofessional conduct throughout the negotiation process. Rather than engaging in fair and traditional negotiations, the agents appeared to be focused solely on securing their commission. Communication and customer service were poor, making the entire experience frustrating and unsatisfactory.
Jay · 14 July 2026
Agent replied · 14 August 2026
We can understand your disappointment that our landlord chose a different tenant over you - we wish you much luck and happiness in your next move and are here to help next time.
★★★★★ 5/5
GoogleIm renting a property and have seen Sarah for years she is absolutely amazing nothing is too much trouble for her and she always answers my questions as quick as she can. I will continue to contact her will all questions I have she has helped massively with both the new rental and the old rental she truly is one of the best employees you have
Brenda · 4 November 2025
Agent replied · 15 January 2026
Thanks Brenda, your praise is appreciated!
★★★★★ 5/5
GoogleBrilliant estate agents I've come across: professional, informed and immediate response to any queries. I felt well taken care of particularly by Lara in the early stages. Dominique tied all the strands together easing the whole process. Highly reccommend.
N · 14 June 2026
Agent replied · 14 August 2026
Thank you so much for taking the time to leave us a review. The whole team here wish you much happiness in your new home!
★★★★★ 5/5
GoogleWe can’t thank Shannon enough! We first put our house up a couple of years ago and pulled it down due to a newborn but dealt with Shannon then. This time we started off with things being a little difficult however when Shannon took over she really made us feel at ease and completely put everything into us selling our home. She listened to our concerns and put things in place. She really was determined to sell our house and truly went above and beyond. She kept us up to date all throughout the process and made it possible for us to move into our new family home. Thank you so much! Sarah and Luke
Luke · 4 October 2022
Agent replied · 8 June 2023
Dealing with you both has been great. To think a few years ago you had taken the house off the market to then re-list it with us and for me to pick back up on it, it felt like I had finishing the job I has started a few years back. I am so happy that you have found your new home and hope that you are settled.
★★★★★ 5/5
GoogleWe cannot thank Shannon enough for the sale of our property. Shannon is without a doubt one of those unique individuals who will go that extra mile, stay that extra hour and make that extra call. She is professional, courteous, supportive and most importantly honest and true to herself. We couldn't of done this without her. We wish her every success and have no doubt she will achieve all her goals.......she is truly an asset to any company she works for. Best regards Shannon, from Andrew & Natalie Walton.
Natalie · 4 October 2022
Agent replied · 8 June 2023
Natalie, we did it! From the first time we met, I knew what we needed to do and what a journey we went on to get that point. Thank you for being very patient with us, I am so pleased that we managed to find you a buyer and see it through to completion. We had a roller coaster ride of a journey, which I am sure we can all laugh about it when we next see each other to celebrate. I really do appreciate your thoughtful feedback, it means everything. I can’t wait to see you both soon and I hope that you have settled in well.
★★★★★ 5/5
GoogleWorking with Shannon from Ryder and Dutton Rawtenstall was an absolute pleasure as always. From beginning to end Shannon instinctively knows how to look after you during a house sale or purchase. She is professional, on the ball and continually keeps you updated. Her calm, patient and friendly nature makes the sales process feel like a breeze and added to this the confident business like way she approaches her work is highly commendable and takes away all the stress. Knowing that she will be with you all the way makes a huge difference. Other companies can pass you from pillar to post throughout the sales process which can be really frustrating. Relationships are lost. This does not happen at Ryder and Dutton. The same person manages your sale and purchase through to completion and long lasting relationships are built.
If you are thinking of selling or buying or just want a chat to help you make a decision, then look no further. I would chose Shannon any day of the week.
Thank you Shannon 👏👏👏
Best regards
Diana
Diana · 4 October 2022
Agent replied · 8 June 2023
Diana, thank you very much for your positive feedback and kind words. I am so pleased that you are happy with the service you received from me and will now try and help you find an additional property. I hope that you are settling in well to your new home. I wish you the very best of luck. Kind Regards, Lauren.
★★★★★ 5/5
GoogleI would like to say that Lizzie at Ryder and Dutton has been brilliant at assisting us with the letting of our property in Bacup.
Lizzie has been extremely professional throughout whilst maintaining a friendly personality. She has kept us well informed along every step of the process.
Keep it up!
Sarah Green has been handling the recent reletting of our house in Bacup.
Sarah has kept us fully informed and updated throughout the process and she has worked very hard to secure a successful new tenancy.
Ben · 4 October 2022
Agent replied · 8 June 2023
Thank you very much for your review Ben, much appreciated.
★★★★★ 5/5
GoogleWe can’t recommend Ryder & Dutton enough. We used them for the purchase of our first home a few years ago, and then more recently for the purchase of our second home as well as the sale of our first.
The whole process has been made so much easier thanks to Shannon, who goes above and beyond for her clients. We had the pleasure of dealing with Shannon for our first purchase, and we were thrilled to work with her again this time around. She is incredibly hard working and meticulous, and she really does put her clients first. She’s a true testament to Ryder & Dutton!
Thank you to Shannon, Graham and the rest of the team.
Alexandra · 4 October 2022
Agent replied · 23 August 2024
Thank you for such positive feedback regarding our staff members. We are glad we were able to help you.
★★★★★ 5/5
GoogleWe recently completed our sale and purchase with Ryder & Dutton Rawtenstall branch and have to say that they were fantastic throughout what was a long and complicated process.
There was a lot of ups and downs throughout the process due to various factors but the team were on hand and doing heir utmost to keep everything on track.
Special mention to Shannon, without her constant hard work I'm not convinced that we would have got the end result that we wanted.
Paul · 4 October 2022
Agent replied · 8 June 2023
Thank you Paul, it’s great to read your feedback on our Rawtenstall team and in particular Shannon. We are delighted to hear that you were pleased with our service and we wish you all the best in your new home.
★★★★★ 4/5
GoogleI rented a property through Ryder and Dutton for 4 years. The overall experience with Ryder and Dutton as an estate agents was very good. They are very quick to respond and will always make sure they provide you with information and help as quick as possible. I would like to mention Sarah Green who works at the Rawtenstall branch. Sarah has been a brilliant help and was always the first to try and solve any issues. She is very understanding however remains very professional and impartial if you ever have any issues to raise.
Sophie · 4 October 2022
Agent replied · 8 June 2023
Thanks Sophie, we're glad to hear you had such a positive experience!
★★★★★ 5/5
GoogleI cannot fault the service and help provided by Graham and all the team at Ryder and Dutton. From Start to finish communication was first class and the whole process of selling my property was dealt with in a professional manner.
When I first met Graham, when he came to value my property, he utilised his knowledge and experience to value my very unique property. Once on the market Graham and his whole team were where there every step of the way to help with the sale of my property and to also help with finding a property to purchase.
Thank you Graham, Shannon and all the team for all your help and advise. I would definitely recommend your services and the services of Ryder and Dutton to anyone wishing for a problem free house sale and/or purchase.
Jayne · 4 October 2022
Agent replied · 8 June 2023
Thanks for your review Jayne, we are pleased to hear you received such a brilliant service!
★★★★★ 5/5
GoogleRyder & Dutton have been what I can only describe as the perfect estate agents. From the moment that Graham came round to value the house I felt happy that they were the estate agents that I was going to use.
I have had dealings with a few staff over the last few months, Shannon has been fabulous whenever I have had cause to speak to her.
However I have to say that Jack Banks who has been my agent throughout the process and been absolutely brilliant. Nothing has been too much trouble for Jack and always has a smile on his face and a friendly voice at the other end of the phone.
Selling a house is a stressful time but not when dealing with Jack, I cannot tell you how he made the whole process stress free and an easy time for me.
Jack has gone above and beyond what I would say was expected of an agent, I cannot thank him enough.
Sarah · 4 October 2022
Agent replied · 8 June 2023
Thanks for this amazing review Sarah. Really pleased the team were so helpful and attentive
★★★★★ 5/5
GoogleI've moved home 11 times in my 53 years and I've never had Estate Agents as good as Jack and the team at Ryder & Dutton. Jack stayed in touch with me every single step of the way and went out of his way to make the process go as smoothly as possible. He was happy to chase everyone in the chain (something I've never experienced before) and kept the move on track single handedly. Thank you, Jack and all the team at Ryder & Dutton for the excellent service and support.
Andy · 4 October 2022
Agent replied · 8 June 2023
Thanks for the amazing review Andy, we're glad Jack and the team provided a great service.
★★★★★ 5/5
GoogleThe team at Ryder & Dutton, Rawtenstall were all friendly, professional and helpful but when it came to "getting the job done" nobody was more proactive than Shannon Laycock our sales negotiator. The sale of our property had gone incredibly smoothly until a few hiccups at the final hurdle. Shannon was both ours and our buyers 'go to' person. Anything and I mean, anything that we were unsure of or perhaps didn't seem right to us or that we simply didn't understand, Shannon was on it and stayed on it until she sorted it out. We relied on her so much and she steered us through it all. She was worth her absolute weight in gold and I cannot praise her professionalism, knowledge and patience enough. She remained calm and focused at all times, she explained things clearly to us and kept us in the loop constantly and she was always there at the end of the phone when we needed her!
If you're thinking of selling your home, Graham and his team will steer you through it all and if you land Shannon as your negotiator, then you've hit the jackpot!
Highly recommend
Donna · 4 October 2022
Agent replied · 8 June 2023
Thank you for this amazing review Donna!
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