Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse sold within a week
I met Emma in July 2019 when I viewed 4 properties up for sale with Coppenwall Estate Agents. I was very impressed with her professional and friendly approach and appointed her to value my own property. From Emma's first visit, preparing the photographs and conducting viewings to completing a sale took less than a week!!! and she obtained a higher asking price than the two other local agents who had viewed the property the week before. I also bought one of the properties i had viewed and completed the purchase in the autumn of 2019. Emma was always in contact and available at all hours throughout the buying and selling process and by using emails and whats app made the whole process so much quicker and not restricted to 9 -5. Her knowledge and efficiency was also appreciated by my solicitor. I would not consider using any other Estate Agency, Coppenwall were excellent and their fees were very good value for money.
Karen · 10 August 2020
Agent replied · 10 June 2024
Thanks for the review Karen, it was a pleasure to work with you. All the best, Team Coppenwall
★★★★★ 5/5
TrustpilotProfessional and personable experience!
We have just bought our first home through Coppenwall and have had nothing but a positive experience throughout. The team are super friendly and helpful and are at the end of the phone or a quick response by email whenever required! Coppenwall helped us have a fun and relaxing experience through what would normally be somewhat a stressful time! Would highly recommend coppenwall for a highly professional but personal experience whether you’re selling or buying! Thanks Duane, Emma and team!
Lucie · 2 August 2020
Agent replied · 10 June 2024
Thanks for the great review Lucie, all the best in your new home. Team Coppenwall
★★★★★ 5/5
GoogleThe only estate agent in the valley that should be used! From the start, Emma listened to our needs and instead of devaluing our property to sell like other estate agents recommended, she in fact aimed to achieve market value and got it.. within 5 days no less!!!!
Emma truly understands sales, she understands the market & listens to the needs of her clients. Furthermore, when the going got tough during the process of exchange/completion (issues which was out of her hands) Emma stepped in to assist which was vital in allowing the completion to push through.
If you’re thinking of using another estate agent... don’t! There is only one consideration when selling your home and it is Coppenwall!
Thank you Emma!!!
Matt · 12 June 2020
Agent replied · 11 June 2024
You are welcome Matt, all the best! Thanks for a sterling review.
★★★★★ 5/5
TrustpilotJack Tonk is an asset to Coppenwall
Jack Tonk is an asset to Coppenwall, he’s friendly, approachable and nothing is too much for him. His communication skills are excellent, and kept us informed of sale/purchase every step of the way. I recommend coppenwall for selling/buying property, fantastic service and great communication from all the team. Jack needs a bonus (£500!!!) for looking after us as he’s had to deal with all my stress! Thanks so much Jack! Joanne & Brian
Joanne · 2 December 2021
Agent replied · 10 June 2024
It's been a pleasure working with you Joanne, that's for referring us to your friends and family as well! Great kudos for Jack, whos been very supportive. Hope all goes well with the move, and give us a shout if you need anything. all the best, Team Coppenwall.
★★★★★ 5/5
TrustpilotCoppenwall is estate agent perfection
It's really difficult to some up in a few words how incredible the Coppenwall team have been with me. From the very first viewing and throughout the buying process the whole team have been nothing short of amazing. They have all been in support every step of the way. We have also had the displeasure of other estate agents in the area and Coppenwall has been the best by a country mile. I can't thank you all enough for the level of professionalism, care,attention and support that has been provided. I would 100% recommend and use your services again in a heartbeat.
Robert · 7 December 2024
Agent replied · 26 December 2024
We LOVE reviews like this! Thank you so so much! We try our best to help as much as physically possible and its fantastic to have feedback like this!!
★★★★★ 5/5
TrustpilotFabulous service
We have been extreamly happy with coppenwall while using them to purchase our first house.Team coppenwall have been polite,helpful kind,professional and knowledgeable and I have found it extreamly easy to deal with them.I have mainly delt with Mia and of recent Sebastian and both have been amazing to work with.I would recommend coppenwall to anyone looking to buy property and I will be reluctant to use anyone else in the future!I can’t wait to complete in the new year !Thank you everyone
Charlotte-Jayne · 7 December 2024
Agent replied · 26 December 2024
Hi Charlotte, Reviews like this make our christmas even better!! Thank you and we hope you are having a fantastic time in your first house !!
★★★★★ 5/5
TrustpilotWe are in the process of purchasing a property …
We requested to view a property online on Sunday and had a telephone response from Sebastian, first thing on Monday morning and were able to view the following day. Anne conducted the viewing and was able to answer all of the questions we had regarding the property and she allowed us plenty of time to take it in. Sebastian negotiated a mutually agreeable price and arrangement with regard to an energy efficiency obstacle. Both Sebastian and Anne have professional and personable and we would highly recommend this estate agency.
Brady · 4 December 2024
Agent replied · 26 December 2024
Thank you so much for this! It was a pleasure to assist you and we are happy to continue handling everything to do with your sale!
★★★★★ 5/5
TrustpilotRecently purchased a property
Recently purchased a property which was listed with Coppenwall, must say it was very hassle free throughout the whole process, was very accommodating around booking viewings etc, kept me well informed through the whole process from first viewing up till completion, and Mia was very helpful any time I contacted them with any queries, would highly recommend and would most definitely purchase or maybe one day put a house on the market with Coppenwall in the future.
Corey · 25 April 2024
★★★★★ 5/5
TrustpilotGreat service so easy and convenient…
Great service so easy and convenient way to communicate through text there so fast and there every day for all enquiries and bookings.
Rachael · 17 June 2026
Agent replied · 10 June 2024
Amazing review, we do like to keep people updated 👍
★★★★★ 5/5
TrustpilotMia has been really helpful
Mia has been really helpful , I’m currently renting out a property with coppenwall and anything I need and have asked Mia has responded very polite and helped me straight away!
Jess · 30 November 2024
Agent replied · 26 December 2024
Hi Jess, We are always happy to help! Let us know if you need anything else handled!
★★★★★ 5/5
TrustpilotWould 100% recommend to anyone wanting…
Would 100% recommend to anyone wanting to sell their house. Very helpful.gave good advice on making the house look its best. Very prompt,excellent photographs of the property. The house sold on the first day of viewings,Jack did all the work. It's not been at all stressful, Jack did it all,if I needed to speak to him he was always there. Excellent price wise. Would not hesitate to use them again,and highly recommend . Sincere thanks to Copppenwall
Janette · 23 September 2020
Agent replied · 10 June 2024
Thanks, Janette - happy to help. Jack.
★★★★★ 5/5
GoogleI cant recommend Emma enough, shes very professional, extremely enthusiastic with nothing being too much trouble. She found a buyer for our home within a few weeks, and was very flexible on her availablity for viewings, which im sure helped to secure a deal. Her approach was a breath of fresh air, remaining calm under pressure when it looked like the deal was faltering, going way above and beyond to ensure the sale completed. We have definately received a 5 star service, and her prices are extremely competitive in comparison to other agents. I would highly recommend using Coppenwall if you're thinking of selling your home.
Anthony · 13 June 2019
Agent replied · 11 June 2024
Good luck in your new home!
★★★★★ 5/5
GoogleMy experience of selling our house with Coppenwall has been excellent. Emma has been communicative, helpful and full of good advice. Every question I asked had already been considered and every element of the process was handled with great attention to detail.
We sold our house within two weeks and received 8 offers, which I believe was greatly helped by Coppenwall swiftly responding to enquiries from buyers, even at unsociable hours.
Coppenwall have been far superior to any agent I’ve dealt with in the past and I’m sure they were integral to selling my house so quickly, for a figure that far surpassed the ceiling price of the street.
Rhea · 13 June 2019
Agent replied · 11 June 2024
Thanks Rhea, good luck with the new house!
★★★★★ 5/5
TrustpilotVery pleased with the team
Very pleased with the team , Millie and Leon have been very helpful and professional and have kept us updated with our sale thanks
Catherine · 4 June 2026
Agent replied · 24 September 2026
Lovely review Cathering, all the best for the future 👍
★★★★★ 5/5
TrustpilotMillie has been amazing
Millie has been amazing! She’s answered any questions we have had (which has been a lot) and communicated with us every step of the way! I would definitely recommend.
Danielle · 16 December 2024
Agent replied · 26 December 2024
We pride ourselves on our communication so thank you so much for this review!!
★★★★★ 5/5
GooglePositive, enthusiastic and helpful. When you think your property is not selling because you have been told it's a 'difficult market' - try Coppenwall, we made the change and the difference was incredible. We would definitely recommend them!
Corinne · 11 February 2026
Agent replied · 11 October 2026
What an amazing review, glad you switched and SOLD with Coppenwall thanks Corrine, and all the best... 👍 …
★★★★★ 5/5
GoogleAmazing photos of my house which generated lots of interest, including drone pics.
Very helpful staff, they keep in touch all the way.
My house completed 14wks from receiving an offer.
Very professional Estate Agents I can highly recommend.
Thanks Emma & Duane 👍
Sarah · 12 July 2025
★★★★★ 5/5
TrustpilotMy experience of selling our house with…
My experience of selling our house with Coppenwall has been excellent. Emma has been communicative, helpful and full of good advice. Every question I asked had already been considered and every element of the process was handled with great attention to detail.We sold our house within two weeks and received 8 offers, which I believe was greatly helped by Coppenwall swiftly responding to enquiries from buyers, even at unsociable hours.Coppenwall have been far superior to any agent I’ve dealt with in the past and I’m sure they were integral to selling my house so quickly, for a figure that far surpassed the ceiling price of the street.
Rhea · 14 July 2018
Agent replied · 10 June 2024
Good luck with the new house!
★★★★★ 5/5
TrustpilotGreat experience renting for the first time
Having never rented before, the team guided me through the process and made sure it happened as quickly as we needed it to. Mia has been especially helpful.
J · 10 December 2024
Agent replied · 26 December 2024
The first time getting into rentals can be quite hectic. We are glad we could help guide you through it !
★★★★★ 5/5
TrustpilotExcellent service from Coppenwall my…
Excellent service from Coppenwall my house was on the market very quickly and Jack the Valuer priced the property properly we had 14 viewings in the first day and 8 offers. Emma, Duane and the team provided excellent sales progression and were very easy to communicate with both via email text and on the phone. I give five stars but they truly deserve more. Thanks so much and all the best!!
Anne · 23 July 2021
Agent replied · 10 June 2024
Always a pleasure, Anne hopefully we'll speak again.
★★★★★ 5/5
TrustpilotAnne came to our property to give us a…
Anne came to our property to give us a valuation and we found her to be a very cheerful lady and extremely professional, she explained everything fully and answered all our questions. I would recommend her to anyone requesting a valuation from Coppenwall.
Teresa · 11 December 2025
Agent replied · 25 January 2026
Thats good to hear, everyone loves Anne! Thanks for the feedback. 👍
★★★★★ 5/5
TrustpilotVery satisfied
Mia dealt with letting my rental property and was so supportive throughout the process, she made everything go smoothly.Would highly recommend Coppenwall Estate Agents and especially recommend Mia
Tracey · 27 November 2024
Agent replied · 26 December 2024
Hi Tracey, thank you so much for the review ! We look forward to working with you !
★★★★★ 5/5
TrustpilotCoppenwalls were great
Coppenwalls were great, sold our house within 2 weeks of putting it up for sale with after waiting months from our previous estate agents. They have a great, proactive team, very friendly and very quick at giving updates, and their communication levels are fantastic. I couldn't recommend this company enough as they have been great and incredibly easy to deal with from start to finish. Thanks, James O'hara
Jimmy · 8 December 2021
Agent replied · 10 June 2024
Thanks for the kind words James...
★★★★★ 5/5
GoogleWorking with Coppenwall was so easy. The whole team were fantastic and kept me updated with everything. They were always easy to get hold of when I needed them and ready to answer any questions for me. Thank you!
Olivia · 11 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.