Coppenwall Rawtenstall reviews

★★★★★ 5/5

Google

I have used coppenwall to sell houses twice now and they have been absolutely brilliant both times. Really approachable, down to earth, happy to work around us. With the last sale Leon was our main point of contact and he was just fantastic! He always seemed to be in the office when we rang or if not he would get back to us promptly (even replying to messages over the weekend!). He kept us up to date, chased solicitors regularly, listened to us complain when things weren't going quite to plan and gave us some really great advice which helped us get out property sold faster than it may have done otherwise. Duane also deserves a special mention for his amazing photography, even coming back on a sunnier day to get better pictures and drone shots to really showcase our property - thanks Duane! Mia also was always lovely and willing to help wherever she could! Honestly cannot thank the team at Coppenwall enough, you really made what should have been a stressful time for us really not that stressful!

Nicola · 11 August 2026

★★★★★ 3/5

Trustpilot

Mixed experience

We recently sold our house through Coppenwall Estate Agents, and overall it was a mixed experience. Firstly, I can’t praise Anne enough. She was absolutely fantastic from start to finish. Her valuation was spot on, whereas other estate agents undervalued our property by around £20,000. Thanks to Anne’s expertise, we received an offer very close to the asking price she recommended. She also conducted every viewing professionally, always arriving on time and staying until the viewers had left the property. She was friendly, knowledgeable, and a real credit to the company. Duane also deserves a mention. He took excellent professional photographs of our home and was friendly, approachable, and very helpful throughout. Unfortunately, the rest of our experience wasn’t as positive. Our completion was initially delayed because we were part of a chain, which was completely outside of our control. To help move things along, we even made the decision to move in with family so that we could break the chain and speed up the process. Despite this, we continued to receive repeated text messages pushing us to complete, even though the remaining delays were down to the legal process and our solicitor. The constant pressure felt unnecessary and added stress to an already difficult situation. Eventually, I had to tell Leon that the solicitor would deal with the completion date. I also felt that some members of the team lacked professionalism and basic customer service skills. The text messages often came across as unprofessional, and at times it seemed that the situation wasn’t being handled with the understanding or communication you would expect during such an important process. If my review was based solely on Anne and Duane, I would happily give five stars. They were both outstanding and a real credit to Coppenwall. Unfortunately, the overall experience was let down by the communication and professionalism of other members of the team.

Megan · 13 July 2026

★★★★★ 5/5

Google

Had a viewing recently and wanted to leave a review for both Leon and Mia for how helpful they were throughout the process. Mia was the one who booked me in for the viewing, she was absolutely lovely to deal with. She was friendly, helpful and made arranging everything really easy from the start. Leon showed me around the property and was an absolute gent. He was really welcoming, professional and easy to chat to. He shared plenty of useful information without making me feel pressured in any way. Both of them made the whole experience straightforward. Great customer service can make a real difference and they were both a pleasure to deal with.

Leah · 11 June 2026

★★★★★ 5/5

Google

I recently bought a property from Coppenwall and received brilliant service throughout the process. The team was professional and responsible from start to finish. Although it took a little time to complete everything, I’m very happy to say that I now have the property and everything was handled properly. A special thank you to Millie for managing the whole process so well. I truly appreciate all the hard work and support. Thank you once again Millie and her team

Masuk · 25 March 2026

★★★★★ 5/5

Google

Great experience! Millie was very professional, personable and friendly when dealing with my enquiry about I property that I was interested in viewing. The booking process was handled quickly and a naturally agreed date and time arranged with reminders as follow up. Quick communication after the viewing (sadly the property was not suitable) and a first peek invite sent in case of other suitable properties in the future. Impressive. Would recommend

Maria · 11 May 2026

★★★★★ 5/5

Google

Our first meeting was with Leon, who evaluated our flat. Leon was professional, knowledgeable and efficient. Once we accepted Coppenwall as our agent, our photos were taken promptly by Duane, and our ad was up within a few hours. The photos taken were a really beautiful representation of our flat, as well as the outside space and overall building. Our property was added as a premium listing as well, without any prompt from ourselves (a lovely extra touch). The dashboard has been really helpful for us as we can check the progress and how many views our property has had. The viewing went really well, Duane handled it which took the stress off of us. The viewing went well, and we were able to accept an offer! Our experience so far with Coppenwall has been friendly, informative and efficient. We have not had to chase for information or updates, and the whole team have been great! Really proud to have been the first Burnley property represented by Coppenwall!

Vicky · 11 February 2026

★★★★★ 5/5

Trustpilot

Selling a property

After using several estates agents I have found Coppenwall very professional, attentive, great Custer care and the attention to detail is very good. Being kept up to date every step of the way and could not have asked for anything more from them to help me sell my property Thanks to the team it has made the process extremely stress free Thank you

Gavin · 18 June 2026

★★★★★ 5/5

Trustpilot

Communication is key

We are currently in the process of selling our house through Coppenwall, all of the team have been amazing but I have to say that Millie has gone above and beyond to keep us fully updated. Millie keeps us updated on progress, viewings, feedback, etc on a daily basis and this has been really beneficial for us. Thank you Team Coppenwall, now let's get this house sold!

Kirsty · 11 May 2026

★★★★★ 5/5

Trustpilot

Great experience!

Millie was very professional, personable and friendly when dealing with my enquiry about I property that I was interested in viewing. The booking process was handled quickly and a naturally agreed date and time arranged with reminders as follow up. Quick communication after the viewing (sadly the property was not suitable) and a first peek invite sent in case of other suitable properties in the future. Impressive. Would recommend.

Customer · 22 April 2026

★★★★★ 5/5

Google

I have been using Coppenwall Estate Agents as a landlord for several years and have always received excellent service. Their team is professional, responsive, and makes the letting process straightforward and stress-free. A special mention to Jen, who recently handled the letting of my property. She was efficient, knowledgeable, and kept me informed throughout the process.

M · 11 July 2026

★★★★★ 5/5

Trustpilot

Exceptional Service from Jen in Lettings

I recently worked with Jen from Coppenwall Estate Agents Rossendale to let out my property, and the service was exceptional. Her communication was clear and consistent throughout the entire process, and she kept me fully informed at every stage. Thanks to her efficiency and professionalism, my property was let out very quickly. I highly recommend Jen for anyone looking for a smooth and stress‑free letting experience.

Mr · 29 April 2026

★★★★★ 5/5

Google

Excellent service from the team @ Coppenwall Estate Agents in the sale of my Beloved Late Mothers home 🏡 in particular young Ellie, in numerous phone calls and messages during the marketing and various other issues whilst the house was on the market resulting in it actually being sold by Coppenwall on my behalf Thank you so much Best Regards Jon Halliday Phoenix Fires Rawtenstall Manager 🔥

Jon · 11 April 2026

★★★★★ 5/5

Trustpilot

Good service

I have been using Coppenwall Estate Agents as a landlord for several years and have always received excellent service. Their team is professional, responsive, and makes the letting process straightforward and stress-free. A special mention to Jen, who recently handled the letting of my property. She was efficient, knowledgeable, and kept me informed throughout the process.

M · 19 June 2026

★★★★★ 5/5

Trustpilot

Valuation

We had a valuation on our home and I am very pleased with the service we received. We were very quickly contacted about an appointment and were kept up to date. On arrival Leon was very professional and had researched our property and similar properties before the valuation. The paperwork was very speedy as well. Would recommend.

Katy · 2 June 2026

★★★★★ 5/5

Trustpilot

Excellent letting service

Coppenwall provided an accurate pre letting valuatuon, stunning photography for the advertisement online, received and managed multiple enquiries and accompanied viewings, gave us prompt updates and obtained a tenant who was referenced, etc within hours and arranged a start date together with the necessary legal particulars. We would highly recommend Jen and the staff at Coppenwall.

Joanne · 23 April 2026

★★★★★ 5/5

Trustpilot

Exceptional client facilitation

Exceptional client facilitation (thank you ) Millie and Anne were exceptional from start to finish. They arranged same-day viewings, tailored to my budget, and helped me secure the right property quickly. Having worked with other agents recently many of whom were unwilling to accommodate flexible viewings I can confidently say Millie and Anne stood out. If I ever sell in the future, I would only choose them again!

Philip · 9 September 2026

★★★★★ 5/5

Google

Rated 5 out of 5 stars I would like to thank Jen for her… I would like to thank Jen for her support in renting out my property. Jen went above and beyond to find me some lovely tenants and I totally recommend this lovely company for your tenant find and the ongoing management service of your rental properties.

Ann · 11 March 2026

★★★★★ 5/5

Google

Coppenwall helped us sell our home in Ramsbottom and from the get go they were quick and efficient (only took a matter of days to get the property on the market). The house sold within a week and since then, the communication has been second to none. We found the online dashboard particularly helpful. Special shout out to Leon and Millie for their friendly and speedy help on all matters!

Sophie · 11 August 2026

★★★★★ 5/5

Google

Leon and Anne made buying and selling my home easy. Their help and guidance was great as I was only 19 the first time around and had a lot of help back then. The whole Coppenwall team are friendly and responsive and nothing is too much trouble. I would recommend them for any future purchases or sales. Their service is great.

Holly · 11 February 2026

★★★★★ 4/5

Trustpilot

Millie was superb could t do enough for…

Millie was superb could t do enough for us , house was very nice however pictures definitely made house and land appear much differently than actually was , no pictures of other building that was so close and and no mention of shared parking and driveway

Mrs · 12 May 2026

★★★★★ 5/5

Trustpilot

From my very first enquiry to…

From my very first enquiry to Coppenwall and Jen I have been treated with a first class service. Very efficient and very conscientious, always responds to queries promptly and actions accordingly. In particular Jen has been amazing and from start to moving in my house Jen acted in a professional manner with a very personal style

Sharon · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent team!

Our first meeting was with Leon, who evaluated our flat. Leon was professional, knowledgeable and efficient. Once we accepted Coppenwall as our agent, our photos were taken promptly by Duane, and our ad was up within a few hours. The photos taken were a really beautiful representation of our flat, as well as the outside space and overall building.

Victoria · 21 January 2026

★★★★★ 5/5

Google

I’ve just sold my home through Coppenwall and honestly couldn’t be happier with the service we received. We invited several estate agents to value our property, but from the very beginning Coppenwall stood out as the best fit for us. Their communication was excellent throughout the entire process, keeping us informed every step of the way. Our property sold quickly, and having access to the online dashboard made it so easy to keep track of the sale progression, updates and everything that was happening behind the scenes. The whole team were friendly, approachable and always happy to help, nothing ever felt like too much trouble. Selling a home can be stressful, but Coppenwall made the experience as smooth and straightforward as possible. A well-deserved five stars from me. I wouldn’t hesitate to recommend Coppenwall to anyone looking to buy or sell a home.

Ben · 11 August 2026

★★★★★ 5/5

Google

Five star service again from the team with a special shout out to Mia. I have sold two properties through Coppenwall and they are my go to agent, honest, accurate, reliable and I feel by far the best agent in the area! I’m sure I will be in touch in the near future for the next sale. Thanks

J · 11 January 2026