Every review we hold for the Rawtenstall office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSold Within 24 Hours!
I received several valuations prior to putting my property on the market and decided to list with Coppenwall as they were the most efficient (in terms of communication and service). Jack came to take photos and floor plans at 10 am on a Thursday morning and the property was listed the same afternoon. I had two viewings booked in for the following day and was offered full asking price by the first viewer. I like that Coppenwall update you constantly via their text service, (which should be the case in the 21st Century) unlike some of the Estate Agents in the area, who don't seem to have moved forward with the times.I also appreciate that they are transparent, helpful and no nonsense. I had a query with the contract at the beginning and it was clarified and fixed within seconds. The cost of estate agents' services in Rossendale are pretty similar, but value for money is very different! I would definitely use Coppenwall again and have no hesitation in recommending their services to others. Great job guys!
Nikky · 30 July 2021
Agent replied · 10 June 2024
Many Thanks Nikky, and all the best for the future.
★★★★★ 5/5
TrustpilotI was well satisfied
I tried out several estate agents before selecting Coppenwall. I chose them because they made the most sense, particularly on price, and realistic assessment of what was achievable. The fixed fee struck me as very fair. The house sold for £30,000 more than the asking price some of the other agencies wanted to use. It is very easy for agencies to identify more with buyers than with sellers because they need to develop more of a relationship with buyers to make the sale. Coppenwall proved to get the balance right. The other agencies seemed more interested in a quick sale than in maximising my value in the property. Overall, I was well satisfied.
Mr · 15 July 2021
Agent replied · 10 June 2024
Great Review! thanks Grant, all the best for the future.
★★★★★ 5/5
TrustpilotExcellent Service and friendly staff
Excellent Service and friendly, honest staff!We can’t recommend Coppenwall enough. They have gone above and beyond throughout our sale of our house including trying to help us find our perfect home. Both Jack and Emma are amazing and I can’t thank them enough for their amazing service especially with stressy me! Their communication is great. No hidden fees and very honest communication- exactly what I look for in a company. Thank you so much guys! You’ve really helped a stressful situation become less stressful. Take care
Hollie · 26 May 2021
Agent replied · 10 June 2024
Thanks Hollie, good luck with the new home...
★★★★★ 5/5
TrustpilotHighly Recommended- you won’t regret using Coppenwall
The service provided by Coppenwall was excellent. They sold my house at a decent price and the photos and details were top rate. Emma is a very professional person, and friendly and accessible. Highly recommended
Chris · 10 August 2020
Agent replied · 10 June 2024
Thanks again Chris, Team Coppenwall
★★★★★ 5/5
TrustpilotReally impressed with Coppenwall
Really impressed with Coppenwall. We had a long, complicated and difficult sale, had a purchase fall through at the 11th hour and through it all Emma and all of her team were calm, helpful, diligent and tireless. Their marketing of our house was great, they put together an excellent set of details on RightMove with loads of good photos, and they got us a steady stream of potential buyers. Their guys who did the viewings were great - and very COVID aware and safe!On top of it all they did all this for less than half the price that some other, more traditional estate agents had quoted us.10 out of 10, incredibly pleased with their entire service and team.
Samuel · 7 May 2021
Agent replied · 10 June 2024
Thanks for the kind words Samuel, all the best with the new place.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Ollie was very professional and friendly and put us at ease. He was always flexible despite certain challenges, good communication as he kept us informed with updates and excellent pictures taken. Highly recommend the Coppenwall Team
Faith · 21 October 2023
★★★★★ 5/5
TrustpilotFirst time in using this estate agent
First time in using this estate agent, it has been a pleasure to work with them from start to finish. Cost of service was cheaper than others in the area. Staff are extremely helpful I can't thank them enough for keeping me informed about the whole process, with weekly updates and phone calls as I am not from the area. Great feeling of being fully looked after for the whole journey
Andy · 30 August 2022
Agent replied · 10 June 2024
Thanks for the review Andy and all the best....
★★★★★ 5/5
FacebookAlthough a sale has not yet been finalised, in the five weeks since my property went on the market we've had good interest with lots of enquiries and six viewings.Emma is very professional and always donates whatever time is necessary to me as a customer so would have no issue with a recommendation even without the final result as yet.
Here's to a quick sale in the very near future !
Gary · 16 July 2018
★★★★★ 5/5
TrustpilotFive stars for Coppenwall Estate Agent
Five stars for Coppenwall Estate Agent, especially Mia's exceptional service. Buying our house was smooth, thanks to Mia's dedication and efficiency. Her professionalism, responsiveness, and attention to detail made the process stress-free. Highly recommend Coppenwall and Mia for a seamless home-buying experience.
Lily · 10 October 2023
★★★★★ 5/5
TrustpilotGreat experience 👍
Viewed a house with Sebastian from the agents and he was very professional and knowledgeable on the area I was inquiring about. Any questions I had, he was very helpful and reassuring in my decision making!
Anon · 29 November 2024
Agent replied · 26 December 2024
Thank you so much ! we specialise in the Rossendale area so we are happy our expertise is appreciated so much !
★★★★★ 5/5
TrustpilotReview
Spoken to one of your employees called millie, about an enquiry. She was very well spoken and professional. To say she is a young lady she has a bright future ahead. Thanks millie and thanks Coppenwall!.
Lewis · 27 November 2024
Agent replied · 26 December 2024
We are sure she does have an excellent future ahead with us ! Thank you so much !
★★★★★ 5/5
TrustpilotOutstanding service, Unbeatable Local Knowledge!
From the first moment I spoke to them Coppenwall have been nothing short of fantastic. If you choose Coppenwall you will not be disappointed. Quick accurate valuation. No hard sales pitch or upvaluing to get you to choose them. Just honest, helpful efficent service. We choose them over other local agents as we felt instantly comfortable with them and really appreciated there transparency and professionalism. Seb who valued our property and was our main point of contact was amazing. He was knowledgable about the area, had clearly done his research and already knew so much about the house and street. He kept in contact, answering my many questions quickly. Photos and the listing was arranged quickly but we never felt rushed.They then managed all our viewings, and achieved a sale on our house within 2 weeks of it being listed. Its now all with the solicitors less than 6 weeks from when we first signed out contract. 5*
Amy · 8 May 2024
★★★★★ 5/5
TrustpilotThe best estate agents!
Coppenwall have been brilliant from start to finish. They provide excellent experienced advice, fantastic photos and descriptions. Viewings of your property are set up easily and information is passed straight away. They have been brilliant with the process of the sale and helpful in completion. I can’t recommend them enough.
Daisy · 27 March 2024
Agent replied · 10 June 2024
Superb review! many thanks...
★★★★★ 5/5
TrustpilotFaultless!
Coppenwall were the agents for a property we have recently purchased, I was that impressed with the way they worked I decided to put my house on the market with them. I am not one to write reviews but all the team at Coppenwall truly deserve the credit. I cannot fault them at all, they all went above and beyond on several occasions and when they say they are going to do something they do it. I had full trust in them throughout and was always given updates promptly. If it wasn’t for Coppenwall I highly doubt we would of been in our new home before Christmas. We cannot thank them enough and I will always recommend them.
Hannah · 25 January 2021
Agent replied · 10 June 2024
Mega Review! Thanks a lot Hannah, and good luck with the new home.
★★★★★ 5/5
TrustpilotExcellent customer service, highly recommended.
I had the pleasure of working with Mia during her residential sales qualification and highly recommend both Mia and Emma at Coppenwall Estate Agents. They are professional, knowledgeable, and truly care about their clients.
Jay · 10 December 2024
Agent replied · 26 December 2024
Thank you so much for the review. Mia has learned so much !
★★★★★ 5/5
TrustpilotFriendly, Professional and nothing is too much trouble
I would like to commend everyone at Coppenwall for taking the stress and worry out of my house selling experience. They have always been at the end of the phone, and have gone above and beyond the normal services of any estate agents. Special thanks should go to Emma who seems to get thing done efficiently and smartly in a friendly and professional manner. My home was sold very quickly and I was given good advice from the offset. I wouldn't use anyone else.
Justine · 7 October 2020
Agent replied · 10 June 2024
Thanks for the Great Review Justine, and all the best for the future
★★★★★ 5/5
TrustpilotQuick, simple and easy.
We both bought our new home and sold our home through Coppenwall. The sale process was so simple, text messages to confirm when viewings were booked and a round up of feedback. It’s fair to say that one or two of the viewings weren’t without incident however the team acted professionally and nothing was too much effort. Buying a home from Coppenwall was equally simple, once a viewing request was made a simple message to confirm the time and everything was handled in a Covid-secure way.The world might be a little different at the moment but Coppenwall made the house moving process simple and easy, thank you!
David · 26 September 2020
Agent replied · 10 June 2024
Thanks David, all the best with your new home.
★★★★★ 5/5
TrustpilotSo friendly and professional
So friendly and professional, they’re communication has been great from start to finish. We dealt with Ollie and he has been great!
Laura · 7 July 2022
Agent replied · 10 June 2024
Great comms, great review, thanks!
★★★★★ 5/5
TrustpilotThe best estate agency
As you all might know some estate agents can be difficult to work with. We have been looking for a house for a year and have dealt with a few agencies. Some wouldn't know what they are selling, not a clue, some would withhold important drawbacks on purpose in a hope you wouldn't ask, some would try to lure you with false advertising. But not these guys. This agency is honest, competent, the most efficient out of all ones we have come across. Emma answers your questions swiftly, she links the seller and the buyer so the information gets passed on immediately. The speed Emma works with is unbelievable. These guys are so fast that the sale gets moving only because of them. Emma replies to your messages any time of the day which is so rare. We were very impressed with Coppenwall's work. It was just a pleasure to deal with them. Our solicitor didn't believe the sale could be completed that fast but thanks to the Coppenwall agency it was. Remarkable job!!! 10 out of 10.
Irina · 27 August 2020
Agent replied · 10 June 2024
Thanks for the sterling review Irina, hope you are settling into the area and property ok. Thanks, Team Coppenwall
★★★★★ 5/5
TrustpilotI had a very helpful phone call with…
I had a very helpful phone call with Mia from Coppenwall Estate Agents. She was professional, friendly and extremely knowledgeable about the local area. She answered all my questions and provided clear advice.
Lucy · 3 December 2024
Agent replied · 26 December 2024
Mia loves these kind of reviews! Thank you so much!
★★★★★ 5/5
GoogleI both sold and bought a house with Coppenwall. I had a great experience despite the housing market not being quite at its best, Team Coppenwall did the best they could to advertise and sell my home. Ollie particularly and also Emma where available when I needed them, offering friendly advice for any queries. I received weekly updates via email on my house sale and regularly messages which fit in well with my busy life!
I would definitely recommend Coppenwall who have a good knowledge of the area and can also help find the new home you are looking to buy whilst also selling yours in the least stressful way possible.
Thank you!
Kim · 11 March 2024
★★★★★ 5/5
TrustpilotHighly recommended
I would recommend Coppenwall to anyone.House sold after 2nd viewing. No hassle, kept me informed, took care of viewings efficiently. Smooth process even through lockdown/ Covid!Thanks to Emma & Duane.
D · 18 September 2020
Agent replied · 10 June 2024
Congrats on your sale! All the best with everything.
★★★★★ 5/5
TrustpilotGreat Communication
In the last 5 years, we have sold two properties with Coppenwall, one did not make it on the open market, and the other was on for 2 days! Great service and lovely team!
Chloe · 24 October 2024
Agent replied · 26 December 2024
Hi Chloe, We are so happy to have helped you with this! We look forward to helping you more in the future !!
★★★★★ 5/5
TrustpilotThe great Coppenwall team…
My experience with the Coppenwall team was much better and more professional that other companies.My property sold within 2 days of them listing it.They were supportive throughout all the process.
Leanne · 14 December 2024
Agent replied · 26 December 2024
Great properties and great estate agents are a match made in heaven! Thank you for the review!
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